Fast Retailing Co., Ltd. · TSE:9983
Fast Retailing — Investor Day (April 2018)
12 slides from Fast Retailing's investor day presentation, Apr 12, 2018
Slide 1: Introduction by Takahiro Wakabayashi
Good afternoon everyone. My name is Takahiro Wakabayashi and I am a Group Executive Vice President at Fast Retailing. I have not had the opportunity of speaking to you before in this kind of forum, so I would like to take a moment to introduce myself. Twenty-five years have passed since I joined Fas
Slide 2: Four topics for today's presentation
Let me move on to today’s presentation. I want to talk to you about four things. The first is reforming the way we work in order to resolve management issues. The second is the forming of sophisticated global retailing plans that closely correlate production, distribution and retail. The third is gl
Slide 3: Reforming work style to resolve management issues
Let’s look at the first point in more detail: Reforming work style to resolve management issues. Currently, we gather our management teams for each individual country or regional market in the Ariake headquarters or hold a weekly TV conferences with regional managers. In line with our Global One man
Slide 4: Responding swiftly to a changing commercial environment
However good our initial plans, the commercial environment is forever changing, so we often discover new customer needs and management risks along the way. We are currently changing our work style so that, when we do discover these new elements, we can respond in a timely manner, make and implement
Slide 5: Sophisticated global retail plans
The second point I want to talk about today is our sophisticated global retail plans. The first retail plan is extremely important, but so are its daily revisions. In order to revise plans, we work hard to clearly visualize all information for each product, each color and size, each market and each
Slide 6: Strategic global products and marketing: HEATTECH
My third point relates to strategic global products and their marketing. That means developing and marketing global UNIQLO strategic products as a LifeWear brand. Take HEATTECH as an example. When you look at the global marketplace and our current sales and production record, the market potential is
Slide 7: Strategic UNIQLO products and branding
I would say the same thing about the strategic UNIQLO products shown in this slide. We seek to develop the products to closely suit the everyday needs of customers in each market around the world, and conduct specific branding for each individual product, while establishing UNIQLO’s overall corporat
Slide 8: Fusion of physical and virtual stores
The fourth point I want to talk about is the fusion of physical and virtual stores. This means seamlessly linking our physical stores network and e-commerce operation. We want to offer each individual customer the perfect products in the perfect size, and provide them with the information they need,
Slide 9: Online-related services
This slide shows the various online-related services that we offer. For instance, shifting to digital communication, improving products by promoting two-way communication between customers and UNIQLO and between customers themselves, and offering personal consulting services. It also shows how we ar
Slide 10: Free delivery of online orders for in-store pickup
This slide illustrates the recently launched service offering free delivery of online orders for in-store pickup. We believe this new service will help make the UNIQLO shopping experience even more convenient for our customers.
Slide 11: Medium-term UNIQLO e-commerce plan
This slide illustrates our medium-term plan for the UNIQLO e-commerce operation. As you can see, we intend to more than double the current 9% e- commerce portion of global UNIQLO sales by FY2022.
Slide 12: Medium-term global UNIQLO targets
And this slide shows our medium-term global UNIQLO targets. We aim to double UNIQLO’s FY2017 revenue of 1.5400 trillion yen within five years. And on that note, I would like to close my presentation. Thank you for your attention.