Ms&ad Insurance Group Holdings, Inc. · TSE:8725
Ms&ad Insurance — Investor Presentation (March 2021)
23 slides from Ms&ad Insurance's investor presentation, Mar 16, 2021
Slide 1: MS1 Brain and RisTech - Promotion of digitization using AI and data
MS1 BrainとRisTech - Promotion of digitization using AI and data - Tomoyuki Motoyama General Manager, Digital Strategy Dept. Mitsui Sumitomo Insurance Co., Ltd.
Slide 2: MS1 Brain
MS1 Brain MS&AD Insurance Group Holdings, Inc. 1
Slide 3: First AI-powered agency sales support system in the non-life insurance industry
MS1 Brain First AI-powered agency sales support system in the non-life insurance industry MS&AD Insurance Group Holdings, Inc. 2
Slide 4: Dramatic improvement in the value of customer experience (CX)
MS1 Brain Dramatic improvement in the value of customer experience (CX) Personalized experience Anytime, anywhere on a smartphone Service with no difference between realistic and digital I’ve got concerned about it and wanted to know just now. I'm glad to hear your proposal. MS&AD Insurance Group Ho
Slide 5: What we aim for by utilizing MS1 Brain
MS1 Brain What we aim for by utilizing MS1 Brain Customers Agents Our company Increase in the Sophistication of Role upgrading for value of customer agent sales employees experience management The most appropriate proposals for each and every customer Increasing operational efficiency of Implementin
Slide 6: MS1 Brain SFA functions and CRM function
MS1 Brain SFA functions CRM function MS&AD Insurance Group Holdings, Inc. 5
Slide 7: MS1 Brain - Functional Overview
MS1 Brain - Functional Overview - MS&AD Insurance Group Holdings, Inc. 6
Slide 8: MS1 Brain - Executive (Administrator) Menu
MS1 Brain - Executive (Administrator) Menu Operating results and indicator analysis Position analysis Customer analysis Visualization of solicitation activities MS&AD Insurance Group Holdings, Inc. 7
Slide 9: MS1 Brain Remote - February 2021 Release
MS1 Brain - February 2021 - MS1 Brain Remote Release NEW Support for agents’ Digitally enhancing activities through AI communication capabilities between agents and customers MS1 Brain Remote MS1 Brain (MS1 Brain Features for Customers) MS&AD Insurance Group Holdings, Inc. 8
Slide 10: MS1 Brain Remote - Connecting customers, agents, and our company
MS1 Brain - February 2021 - MS1 Brain Remote Release Connecting customers, agents, and our company with Big Data and AI Providing optimal products and services to customers through accurate understanding of their needs Customer MS1 Brain Remote Collaboration Page for policyholders • Communication wi
Slide 11: Overseas expansion of MS1 Brain
MS1 Brain - Overseas expansion of MS1 Brain Expanding core concepts and certain functions of MS1 Brain Japan MS1 Brain Utilization in the Philippines Optimal proposal Channel digitalization Philippines subsidiary Non-life insurance customer data Lead list MS1 Brain Talk script Data analysis with AI
Slide 12: MS1 Brain - Awards
MS1 Brain - Awards EFMA World Finance IT Award "AI & ME" Trend BEST GENERAL INSURANCE COMPANY, IT Award (Customer and business The trend of business re-creation JAPAN function area) through human-AI collaboration “Japan's Best Non-Life Insurance Company” Mitsui Sumitomo Insurance MS1 Brain realizes
Slide 13: RisTech
RisTech MS&AD Insurance Group Holdings, Inc. 12
Slide 14: Digital Innovation - RisTech
Digital Innovation - RisTech "Risk" x "Technology" = RisTech Top line improvement Benefits for business partners Productivity Future business improvement (Ideas from business partners) Cost reduction Traditional business Risk (ideas from our company) mitigation Increase in Relationship Development o
Slide 15: RisTech - Three key value delivery schemes
RisTech There are three key value delivery schemes in RisTech Responding to the situation of partners Subject of retention of Pattern of value delivery usage data 1 statisticalization value Data delivery partner provision company Mitsui Sumitomo Insurance 2 Analysis value Analytical delivery par
Slide 16: RisTech - A New Service Focus
RisTech ー RisTech - A New Service Focus With RisTech, you'll be able to reach industry-wide and social issues. We will also work on themes and fields. Smart Mobility Initiatives 1 Realization of a safer mobility society Maintenance of social infrastructure 2 Realization of a sustainable society MS&A
Slide 17: RisTech - Smart Mobility Initiative
RisTech-Smart Mobility Initiative and the transportation industry Many accidents Challenges of society caused by elderly drivers Mitsui Sumitomo Auto vehicle Insurance operational insurance data dynamic data Location of the car accident Mileage and speed data Total damage from car Driver inf
Slide 18: RisTech - Collaboration with automotive equipment manufacturers
RisTech - Collaboration with automotive equipment manufacturers Contribution to the transportation industry and realization of a zero-accident society Auto equipment • drive recorder manufacturer Mitsui Sumitomo Insurance • automobile and transportation • digital Co-RisTech insurance tachograph • cl
Slide 19: RisTech - Collaboration with auto equipment manufacturers: AI Safe Driving Report
RisTech - Collaboration with auto equipment manufacturers Service Output Validated by PoC AI Safe Driving Report • Raise motivation by presenting improvement points and ranking of own score, while improving the accuracy of safety assessment Visualization of scores by AI and company-wide ranking For
Slide 20: RisTech - Social Infrastructure Maintenance Support
RisTech - Social Infrastructure Maintenance Support Local governments across Japan are engaged in the maintenance of social infrastructure such as tunnels, bridges, and paved roads, but there are problems such as the cost of inspection and the shortage of inspectors. Road inspection has a wide scope
Slide 21: RisTech - Social Infrastructure Maintenance Support: Service Delivery
RisTech - Social Infrastructure Maintenance Support Service Delivery Automatic detection of holes, cracks, ruts, etc. that require repair by AI analysis of images taken with a dedicated drive recorder. Mapping using GPS data. Provides a website where you can manage renovation policies and status. Ro
Slide 22: RisTech - Social Infrastructure Maintenance Support: demonstration test
RisTech - Social Infrastructure Maintenance Support ORIX Auto Corporation (President: Yuji Kamiyauchi) installed a dedicated drive recorder in the vehicles of the next-generation mobility service "One-way (drop-off) car sharing service" to conduct demonstration tests in Aizuwakamatsu City. They coll
Slide 23: MS&AD Insurance Group Holdings, Inc.
MS&AD Insurance Group Holdings, Inc. 22
MS&AD Insurance Group Holdings — Investor Presentation (March 2021) on 6ix