Slide 1: Q3 2024 Results
Q3 2024 RESULTS Nasdaq Global Market: CCLD, CCLDP, CCLDO November 12, 2024 ©
Slide 2: Safe Harbor Statements
Safe Harbor Statements This presentation contains forward-looking statements within the meaning of the federal securities laws. These statements relate to anticipated future events, future results of operations or future financial performance. In some cases, you can identify forward-looking statemen
Slide 3: Hosts for Third Quarter 2024 Earnings Call
Hosts for Third Quarter 2024 Earnings Call Mahmud Haq A. Hadi Chaudhry Stephen Snyder Crystal Williams Norman Roth Founder & Executive Chairman Chief Executive Officer President Chief Operating Officer Interim CFO and Corporate Controller © CareCloud, Inc. 2024 2
Slide 4: A. Hadi Chaudhry, Chief Executive Officer
A. Hadi Chaudhry Chief Executive Officer © 3
Slide 5: Financial Highlights
Financial Highlights Q3 2023 2024 % Change Revenue $ 29.3 $ 28.5 (3%) GAAP net (loss) income (2.7) 3.1 215% Adjusted EBITDA 3.2 6.8 113% Free cash flow 1.1 5.4 391% Line of credit 12.0 - 100% $ in millions. See reconciliations of non-GAAP results in the Appendix ©
Slide 6: Key Priorities for 2024: Leveraging Strengths to Drive Profitability and Free Cash Flow
Key Priorities for 2024: Leveraging Strengths to Drive Profitability and Free Cash Flow CareCloud’s objective to drive profitability and free cash flow is underpinned by an organization-wide commitment to operating leverage and improving the Company’s competitive position Commitment to Virtually Deb
Slide 7: CareCloud CirrusAI
CareCloud CirrusAl a CIRRUS Streamline _ ini i: Enhanced clinical aaministrative © documentation CoreCloud"” alm ® @ Improving diagnostic support Better treatment planning & procedural accuracy © CareCloud, Inc. 2024 6
Slide 8: Stephen Snyder, President
CareCloud™ Stephen Snyder President © CareCloud, Inc. 2024
Slide 9: Free Cash Flow
Free Cash Flow $12.0 $ in millions Free Cash Flow 4x Increase $10.3 $10.0 Improved operating $8.0 expense and cash flow supported by: - AI to gain efficiencies $6.0 $4.0 - Lower third-party reliance $2.0 - Global workforce $- YTD 2023 YTD 2024 See reconciliations of non-GAAP results in the Appendix
Slide 10: Series A Preferred Special Proxy
Series A Preferred Special Proxy Affirmative Vote Breakup Other, 11% - Shareholder protection in the event of a change of control - Equalizes dividends, lowering cash requirement by $2.5 million Voted For, 89% - Exchange feature Voted For Other ©
Slide 11: Revenue Growth
Revenue Growth Remote Patient Monitoring Revenue Growth Strategic Partnerships © CareCloud, Inc. 2024 10
Slide 12: Crystal Williams, Chief Operating Officer
Crystal Williams Chief Operating Officer © 11
Slide 13: Maximizing Client Retention
Maximizing Client Retention ©
Slide 14: Norman Roth, CFO and Corporate Controller
Norman Roth CFO and Corporate Controller © 13
Slide 15: CareCloud Line of Credit Balance
CareCloud Line of Credit Balance $ million $10 $10 $9 $5 $- $- Dec 2023 March 2024 June 2024 September 2024 ©
Slide 16: Q3 2024 Highlights
Q3 2024 Highlights Adjusted EBITDA Free Cash Flow Revenue Net (loss) income 8. 00 6 35.00 4. 0 0% $5.4 $29.3 $6.8 $3.1 7. 00 30.00 $28.5 -1 % 5 3. 0 -2 % 6. 00 25.00 2. 0 4 -3 % 5. 00 1. 0 20.00 -4 % 4. 00 3 - -5 % 15.00 $3.2 -6 % 3. 00 ( 1.00) 2 10.00 -7 % ( 2.00) 2. 00 -8 % $1.1 5. 0 1 ($2.7) ( 3.
Slide 17: YTD 2024 Highlights
YTD 2024 Highlights Revenue Net (loss) income Adjusted EBITDA Free Cash Flow $16.9 18. 00 25% 12 25% 100 .00 90.0 0 6.00 8% 16. 00 $10.3 $4.6 10 6% 20% 20% 80.0 0 14. 00 4.00 4% 70.0 0 12. 00 $11.3 8 2.00 15% 15% 60.0 0 2% 10. 00 6 50.0 0 - 0% 8. 00 10% 40.0 0 10% -2% 6. 00 4 (2 .00) 30.0 0 -4% 4. 0
Slide 18: 2024 Guidance
2024 Guidance For the Fiscal Year Ending December 31, 2024 Forward-Looking Guidance Revenue $109 – $111 million Adjusted EBITDA $23 – $25 million ©
Slide 19: Thank You!
Thank You! Nasdaq Global Market: CCLD, CCLDP, CCLDO Corporate Stephen Snyder carecloud.com ir@carecloud.com Investor Relations ir.carecloud.com © CareCloud, Inc. 2024 18
Slide 20: Appendix
Appendix © CareCloud, Inc. 2024 19
Slide 21: Non-GAAP Financial Measures Reconciliation
Non-GAAP Financial Measures Reconciliation ($000s) Adjusted EBITDA to GAAP net (loss) income 2023 Q3 2023 Q3 2024 YTD 2023 YTD 2024 GAAP net (loss) income $ (48,674) $ (2,749) $ 3,122 $ (4,982) $ 4,555 (Benefit) provision for income taxes (364) 57 41 204 119 Net interest expense 1,040 300 162 705 76