Teladoc Health, Inc. · NYSE:TDOC
Teladoc Health — J.P. Morgan Healthcare Conference 2025
16 slides from Teladoc Health's conference presentation, January 2025
Slide 1: J.P. Morgan Healthcare Conference
J.P. Morgan Healthcare Conference January 2025
Slide 2: Safe Harbor
Safe Harbor This presentation contains, and the officers of Teladoc Health, Inc. (the “Company” or “Teladoc Health”) may make, “forward-looking” statements that are based on management’s beliefs and assumptions and on information currently available to management. These forward-looking statements in
Slide 3: Unmatched Global Reach
Unmatched Global Reach 93M+ 1.3M 75M+ 40K+ 15K US members Unique BetterHelp Providers, Global care Total visits with access to 1 users, LTM1 therapists, & locations on since 20201 or more services1 coaches1 platform1 1. As of 3Q24. © Teladoc Health, Inc. All rights reserved. 3
Slide 4: Well-Positioned to Serve Large and Sustained Market Need
Well-Positioned to Serve Large and Sustained Market Need Complex and dynamic environment Teladoc’s opportunity to impact Continued Medical 1.3x Business model oriented towards lowering cost of care • Ability to lower per visit and downstream costs • Multiple care access and delivery points Cost Infl
Slide 5: Comprehensive Approach to Virtual Care
Comprehensive Approach to Virtual Care Virtual care Mental health primary, urgent, & + integrated with select specialties physical care Broad Product Portfolio Technology and services to support range of episodic and longitudinal care needs Diverse Distribution Channels Serve employers, health plans
Slide 6: Advancing Teladoc Health
Advancing Teladoc Health Drive value through customer centricity and market focus Extensive business review • Streamline & focus organization Leverage technology to enable • Rationalize/prioritize investments and deliver best in class care • Drive opportunities for impact Set the standard for virtua
Slide 7: Integrated Care: Continuing to Drive Commercial Momentum
Integrated Care: Continuing to Drive Commercial Momentum Virtual care, chronic condition management, mental health, & $1.5bn 15.5% enabling technology; primarily B2B/B2B2C operating model LTM1 revenue LTM1 AEBITDA margin Virtual visit momentum Expansive runway with Growing multi-product access Integ
Slide 8: Integrated Care Strategic Priorities: Enhancing Our Position & Pursuing Growth Vectors
Integrated Care Strategic Priorities: Enhancing Our Position & Pursuing Growth Vectors General Primary Specialty Chronic Mental Virtual Medicine Care Care Care Health Technology Grow customer & Leverage clinical strength & Extend and deepen global Advance scaled mental membership base, and product b
Slide 9: BetterHelp: Market-Leading, Scaled Consumer Business
BetterHelp: Market-Leading, Scaled Consumer Business Consumer-centric virtual mental health therapy access, tools $1.1bn 10.7% and digital content LTM1 revenue LTM1 AEBITDA margin Robust Differentiated Foundation #1 35K+ Experience 70+ 95% Top of mind Clinician Net Promoter Match within awareness1 n
Slide 10: BetterHelp Strategic Priorities: Stabilizing Results & Returning to Long-Term Growth
BetterHelp Strategic Priorities: Stabilizing Results & Returning to Long-Term Growth Diverse Therapy Mental Sleep Global Virtual Network Access Wellness Support Position Technology Grow underlying user base, Advance value proposition Further expand international Ability for user base to and sustain/
Slide 11: Building on Teladoc Health's Strong Financial Foundation
Building on Teladoc Health’s Strong Financial Foundation Revenue ($M) AEBITDA ($M) Free cash flow ($M) $1,067 $115 $1,134 $1,134 $136 $1,020 $131 $721 $122 $114 $194 $207 $236 $130 $112 $1,301 $1,374 $1,469 $1,442 $1,523 $192 $180 $144 $135 $17 2021 2022 2023 LTM LTM 2021 2022 2023 LTM LTM 2021 2022
Slide 12: Investment Highlights
Investment Highlights 01 02 03 04 05 Unmatched Market Diversified Enabling Durable scale leadership approach technology to business and global demonstrated products / differentiate, model and reach as the by each solutions, leverage scale financial virtual care business markets- and advance performa
Slide 13: Appendix
Appendix © Teladoc Health, Inc. All rights reserved. 13
Slide 14: Reconciliation of EBITDA and Adjusted EBITDA to Net Loss
Reconciliation of EBITDA and Adjusted EBITDA to Net Loss © Teladoc Health, Inc. All rights reserved. 14
Slide 15: Reconciliation of Free Cash Flow
Reconciliation of Free Cash Flow © Teladoc Health, Inc. All rights reserved. 15
Slide 16: Non-GAAP Financial Measures
Non-GAAP Financial Measures • Adjusted EBITDA (“AEBITDA”) consists of net loss before provision for income taxes; other (income) expense, net; interest income; interest expense; depreciation of property and equipment; amortization of intangible assets; restructuring costs; acquisition, integration,
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