Intouch Insight Ltd. · TSXV:INX
Intouch Insight — Investor Presentation (March 2025)
22 slides from Intouch Insight's investor presentation, March 2025
Slide 1: Be One Step Ahead – Corporate Presentation 2025
TSX.V: INX OTCQX: INXSF BE ONE STEP AHEAD Corporate Presentation | 2025 WHERE EXECUTION EXCEEDS EXPECTATIONS.
Slide 2: Legal Disclaimer
TSX-V:INX / OTCQX:INXSF Legal Disclaimer This presentation includes statements which may be considered forward-looking. These forward- looking statements are based largely on the expectations of management of the Company as at the date hereof and are subject to uncertain events and circumstances whi
Slide 3: Who is Intouch Insight?
TSX-V:INX / OTCQX:INXSF Who is “Intouch Insight”? MISSION 3
Slide 4: Meet the Board
TSX-V:INX / OTCQX:INXSF Meet the Board Eric Beutel Cameron Watt Lee Bennett David Oliver Jennifer Batley 4
Slide 5: Capital Structure
TSX-V:INX / OTCQX:INXSF Capital Structure Insider Ownership: ~24% Share Price: $0.49 Eric Beutel: ~12% Issued & Outstanding Shares: 25,603,825 Cameron Watt: ~10% Market Capitalization: ~$12.5M Additional Insiders: ~2% 5 Data as of Market open on March 1, 2025 – all in CAD
Slide 6: Trusted by North America's most loved brands
TSX-V:INX / OTCQX:INXSF Intouch Insight is trusted by over 300 of North America’s most loved brands, across several industry sectors, including: Restaurants Grocery Petro- Retail Convenience Hotels & Automotive Hospitality Property Banking & Management Financial Services 6
Slide 7: About Intouch
TSX-V:INX / OTCQX:INXSF 4 of the top 10 QSR Chains About Intouch 19 of the top 50 QSR Chains 6 of the top 10 Gas & 45+ Years Experience Convenience Chains Intouch 3 Leading Mystery 14 of the top 50 Gas & Shopper Databases By The Convenience Chains 12 Companies Acquired Numbers 1 of the top 2 Beverag
Slide 8: Customer Experience Platform
TSX-V:INX / OTCQX:INXSF Our Services & Software Advanced Features Mystery Survey Shopping & Software Audit Services IntouchSurvey® IntouchShop IntouchAudit Customer Experience Platform IntouchIntelligence LiaCX® Checklist & Inspection Software IntouchCheck® External Programs 8
Slide 9: At a Glance
TSX-V:INX / OTCQX:INXSF At a Glance 40+ years Experience Intouch’s Solutions are designed based on 40+ One-stop Shop Our fully-integrated suite of solutions offer the years of hands-on core CX and operational expertise measuring tools, along with retail We help multi-location brand service standards
Slide 10: Building Brand Equity Through Thought Leadership
Building Brand Equity Through Thought Leadership Industry recognized studies and reports examining the latest CX trends and performance of leading brands. In partnership with In partnership with QSR. Restaurant Business and Nation’s Restaurant News. 10
Slide 11: From Insights to Influence: Our Market Impact
From Insights to Influence: Our Market Impact Mainstage Conference Presentations Recent Media Coverage 11
Slide 12: Historical Milestones
TSX-V:INX / OTCQX:INXSF Historical Milestones Invested in SaaS Acquired 2 new product & corporate companies with a 3rd capabilities Re-invested internal announced Revenue over $25M cashflows Launched CX Platform Global Pandemic Shifted focus from Growth Launched Expanded shifted focus to to Profitab
Slide 13: Acquisition History
TSX-V:INX / OTCQX:INXSF Acquisition History M R Intouch is Acquisition of formed, first firm Acquisition of Marketline Acquisition to use kiosks to GCS Field Acquisition of Research & of Retail Research SeeLevelHX collect data NCI Mobility Track 1992 2005 2008 2011 2013 2015 2017 2020 2021 2023 Acqu
Slide 14: Financial History
TSX-V:INX / OTCQX:INXSF Financial History Revenue Recovery 30 130% Growth in 5 years pre-pandemic Pandemic 25 20 15 Investment into products 10 and Technology EBITDA positive throughout Focus on 5 Profitability 0 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 -5 Revenue EBITDA NOTE 1: 2024 R
Slide 15: Profit History
TSX-V:INX / OTCQX:INXSF Profit History Focus on 3000000 Focus on Survival & Investment into Profitability 2000000 Recovery products and Technology Focus on Focus on 1000000 Growth Growth 0 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 -1000000 -2000000 -3000000 -4000000 NIBT 15 NOTE: 2024 N
Slide 16: Outstanding Share History
TSX-V:INX / OTCQX:INXSF Outstanding Share History 30000000 • Less than 26 Million Shares 25000000 outstanding 20000000 • Only one capital raise since going 15000000 public in 2002 – Proceeds to allow entry into SaaS 10000000 • Issuance in 2021 to cover 5000000 pandemic-related employee 0 obligations
Slide 17: 2025: Looking Forward
TSX-V:INX / OTCQX:INXSF 2025: Looking Forward: • Pursue new sources of revenue • Seek to gain product advantages and operational efficiencies through AI integration • Seek additional cost efficiencies • Continue to advance Intouch brand recognition and standing as industry thought leaders 17
Slide 18: The Question of Value
TSX-V:INX / OTCQX:INXSF The Question of Value 2024 Revenue1: $28.15M Shares: 25,603,825 Price to Sales Ratio Stock Price At 2024 Revenue 50 Cents .45x 75 Cents .68x One Dollar .91x 18 1: 2024 Revenue based on 3 quarters excluding Ardent extrapolated for the full year plus actual YTD Ardent Revenue
Slide 19: SaaS Revenues
SaaS Revenues 1800000 1600000 • 100% built-in-house 1400000 organic revenues 1200000 • Grown every year 1000000 including during the 800000 600000 pandemic 400000 • At a 7x Revenue multiple 200000 creates a value of $11.5M 0 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 on its own. SaaS 19
Slide 20: Employee Tenure
• A quarter of the employees have been with the company for more than 10 years with well over 50% being more than 5 years Employee Tenure • Good mix of tenure/knowledge with new ideas • Speaks to strong organizational culture 35 32.6 30.2 30 25 20 15.1 15 11.6 10 7 5 3.5 0 Less than 1 Year Between 1
Slide 21: Capitalize on the Opportunity
Capitalize on the Opportunity Intouch has proven to be a well Multi-location businesses have an managed business with the ability to ongoing need for information from adapt to changing market conditions across their broad geographies. and expectations The ability to offer software and Intouch has a
Slide 22: Thank you!
TSX-V:INX / OTCQX:INXSF Thank you! 1-800-263-2980 | intouchinsight.com cwatt@intouchinsight.com TOLEDO ATLANTA MONTREAL OTTAWA 1690 woodlands Dr, Suite 103 4555 Mansell Road 3055 Saint-Martin Ouest 400 March Road Maumee, OH Suite 300, Alpharetta, GA Suite T500, Laval, QC Ottawa, ON 45537 30022 H7T 0