Chime Financial, Inc. · NASDAQ:CHYM
Chime Financial — Q4 2025 Earnings Presentation
32 slides from Chime Financial's earnings presentation, Feb 25, 2026
Slide 1: Q4'25 Supplemental Presentation
Q4ʼ25 Supplemental Presentation
Slide 2: Disclaimer
Disclaimer Forward-Looking Statements This presentation contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, which statements involve substantial risks and uncertainties. F
Slide 3: Our Mission
Our Mission Tounite everyday . peo to unlock their nancial progress.
Slide 4: Chime at a glance
Chime at a glance #1 destination for consumers earning up to $100k switching their direct deposit relationship 1 Market Leader #1 share of new checking accounts according to J.D. Power2 #1 banking brand according to TIME3 Deep Member Majority of our Active Members rely on Chime as their primary fina
Slide 5: We lead the market in growth and engagement
We lead the market in growth and engagement Share of New Checking Account Openings1 Monthly transactions per customer2 55 Over 40% more share Over 2x more monthly than the largest bank engagement than next fintech 24 ~20 ~10 6 ~3 ~2 (1) J.D. Power “Customers are Opening New Accounts and Quietly Makin
Slide 6: Our business momentum accelerated in Q4
Our business momentum accelerated in Q4 Completed our Strong traction for Chime MyPay reached $400M+ in ChimeCore migration Card, our new secured annualized revenue with 1% rewards credit card loss rate ● Fully transitioned to proprietary transaction ● Over 50% adoption rate and top of wallet ● MyPa
Slide 7: Financial Results
Q4ʼ25 Financial Results
Slide 8: In Q4, we delivered 25% Y/Y revenue growth with 57% incremental adj. EBITDA margins
In Q4, we delivered 25% Y/Y revenue growth with 57% incremental adj. EBITDA margins Key Operating Q4ʼ25 Y/Y Financial Q4ʼ25 Y/Y Margin Metrics Highlights Active Revenue $596M +25% – Members 9.5M +19% Gross $530M +27% 89% Profit Purchase $34.4B +13% Volume +16% with OIT Transaction $427M +31% 72% Pro
Slide 9: We saw strength in both Payments and Platform-related revenue in Q4
Revenue We saw strength in both Payments and Platform-related revenue in Q4, compounding growth even as we fully lapped 2024ʼs launch of MyPay Revenue (in millions) Total Q1 benefits from tax Revenue: refund-related seasonality1 25% Y/Y $627-637 $596 Platform-Related Revenue2 $544 $519 $528 3 Paymen
Slide 10: In Q4, we added approximately 500k Active Members Q/Q, and 1.5M Y/Y
Active Members In Q4, we added approximately 500k Active Members Q/Q, and 1.5M Active Members Y/Y, while maintaining efficient CACs Active Members (in millions) +1.5M Y/Y Q1 benefits from tax +19% Y/Y refund-related seasonality1 +1.4M Y/Y 9.5 9.1 +21% Y/Y 8.6 8.7 8.0 7.5 7.0 7.1 6.6 Q4ʼ23 Q1ʼ24 Q2ʼ2
Slide 11: Our cohort performance continues to strengthen, supporting durable LTV:CACs of 8x+
Active Members Our cohort performance continues to strengthen, supporting durable LTV:CACs of 8x+ Cumulative Transaction Profit less CAC per Cumulative Transaction Profit per Original Active Original Active Member by Cohort Member by Quarterly Cohort Cohorts generate consistent and sustained transac
Slide 12: We continue to see signs of a healthy and resilient consumer
Active Members We continue to see signs of a healthy and resilient consumer No signs of pull back on spend Approximately 70% of Chime PV is ● Discretionary spend growth outpacing non-discretionary spend; our model is non-discretionary spend growth resilient, even in an adverse macro ● Steady spend g
Slide 13: Resilient member spend trends drove 21% Payments + OIT Revenue growth in Q4
Purchase Volume Resilient member spend trends, combined with higher take rates from Chime Card, drove 21% Payments + OIT Revenue growth in Q4 Purchase and OIT Volume (in billions) 1 OIT Volume $34.8 $35.3 Purchase Volume $33.0 $0.2 $32.9 $0.9 $0.4 $0.6 $29.2 $30.4 $27.6 $28.0 $24.7 $34.5 $34.4 $32.4
Slide 14: Chime Card is positioned to be a strong, multi-year tailwind
Chime Card Chime Card is positioned to be a strong, multi-year tailwind to Payments Revenue growth, and significantly improves new cohort unit economics 1 2 3 Strong Top of Wallet Better Adoption Engagement Monetization Among new member cohorts, New members who adopt Net of rewards, Chime Card over
Slide 15: ARPAM grew 5% Y/Y, and 21% over 2 years, to $257 in Q4
ARPAM ARPAM grew 5% Y/Y, and 21% over 2 years, to $257 in Q4, fueled by continued product innovation Q1 benefits from tax refund-related seasonality1 Annual ARPAM 21% 2yr growth 5% Y/Y $251 $257 $245 $245 $245 $231 $231 $218 $212 Q4ʼ23 Q1ʼ24 Q2ʼ24 Q3ʼ24 Q4ʼ24 Q1ʼ25 Q2ʼ25 Q3ʼ25 Q4ʼ25 Initial rollout
Slide 16: Driving higher attach rates across our growing product ecosystem
ARPAM Weʼre driving higher attach rates across our growing product ecosystem, with tenured cohorts reaching ARPAM of nearly $400 ARPAM grows as cohorts mature, with tenured cohorts Newer cohorts are attaching to more products faster approaching $400 Product Attach – All Active Members1 Cohorted ARPA
Slide 17: Transaction profit grew 31% Y/Y in Q4
Gross & Transaction Margin Transaction profit grew 31% Y/Y in Q4 as we executed on two strategic priorities: our ChimeCore migration and MyPay loss rate reduction Gross Profit & Transaction Profit (in millions) Gross Profit: 27% Y/Y Transaction Profit: 31% Y/Y Gross Profit $530 Transaction Profit $4
Slide 18: In Q4, we achieved our steady state loss rate target of 1% for MyPay
MyPay In Q4, we achieved our steady state loss rate target of 1% for MyPay, with transaction margin nearing 60% Q1ʼ25 Q2ʼ25 Q3ʼ25 Q4ʼ25 MyPay Loss Rates 1.7% 1.4% 1.2% 1.0% ? Revenue $64M $78M $88M $103M Transaction Profit $6M $23M $41M $59M +350% Y/Y Transaction Margin 10% 30% 46% 58% 18
Slide 19: Strong operating leverage, with non-GAAP OpEx as a % of revenue improving 9 pp Y/Y
Non-GAAP OpEx Weʼve driven strong operating leverage, with non-GAAP OpEx as a % of revenue improving 9 pp Y/Y in Q4 Non-GAAP OpEx as % of Revenue1 Non-GAAP G&A Non-GAAP MS&O Non-GAAP T&D Non-GAAP S&M 86% 78% 78% (9) pp 11% 75% 72% Y/Y 10% 10% 9% 66% 65% 63% 19% 10% 63% 8% 9% 8% 19% 18% 9% 19% 16% 14
Slide 20: In Q4, we improved adj. EBITDA margin by 12pp Y/Y
Adj. EBITDA In Q4, we improved adj. EBITDA margin by 12pp Y/Y, with incremental margins >55% 57% incremental adj. EBITDA margin Adjusted EBITDA Margin 57% incremental adj. EBITDA margin in Q4 14% to 15% 10% 5% 5% 4% 3% 1% -3% -3% +1 pp +2 pp +9 pp +12 pp +10 pp -8% Q1'24- Q2'24- Q3'24- Q4'24- Q1'25-
Slide 21: 2026 Priorities and Outlook
2026 Priorities and Outlook
Slide 22: Several tailwinds supporting strong growth and continued operating leverage heading into '26
We have several tailwinds supporting strong growth and continued operating leverage heading into ‘26 Consistent Growth Multiple Near-term New Product and GTM in our Core Business Revenue Growth Drivers Roadmap A growing member base – fueled Premium membership tiers Chime Card by our market leading b
Slide 23: We expect both strong revenue growth and margin expansion in '26
We expect both strong revenue growth and margin expansion in ‘26, including GAAP profitability for the balance of the year Chimeʼs financial outlook for the first quarter and full year 2026 Q1’26 Full Year 2026 Revenue $627 to $637 million $2.630 to $2.670 billion Y/Y Growth 21% to 23% 20% to 22% Ad
Slide 24: Appendix
Appendix
Slide 25: GAAP to non-GAAP reconciliation: transaction profit and margin
GAAP to non-GAAP reconciliation: transaction profit and margin Three months ended (in thousands, March 31, June 30, Sept 30, December March 31, June 30, Sept 30, December March 31, June 30, Sept 30, December except 2023 2023 2023 31, 2023 2024 2024 2024 31, 2024 2025 2025 2025 31, 2025 percentages)
Slide 26: GAAP to non-GAAP reconciliation: adjusted EBITDA and adjusted EBITDA margin
GAAP to non-GAAP reconciliation: adjusted EBITDA and adjusted EBITDA margin Three months ended (in thousands, except March 31, June 30, Sept 30, December March 31, June 30, Sept 30, December March 31, June 30, Sept 30, December percentages) 2023 2023 2023 31, 2023 2024 2024 2024 31, 2024 2025 2025 2
Slide 27: GAAP to non-GAAP reconciliation: operating expenses
GAAP to non-GAAP reconciliation: operating expenses Three months ended (in thousands, except March 31, June 30, Sept 30, December March 31, June 30, Sept 30, December March 31, June 30, Sept 30, December percentages) 2023 2023 2023 31, 2023 2024 2024 2024 31, 2024 2025 2025 2025 31, 2024 Member supp
Slide 28: GAAP to non-GAAP reconciliation: operating expenses
GAAP to non-GAAP reconciliation: operating expenses Three months ended (in thousands, except March 31, June 30, Sept 30, December March 31, June 30, Sept 30, December March 31, June 30, Sept 30, December percentages) 2023 2023 2023 31, 2023 2024 2024 2024 31, 2024 2025 2025 2025 31, 2025 Technology
Slide 29: GAAP to non-GAAP reconciliation: incremental adj. EBITDA margin
GAAP to non-GAAP reconciliation: incremental adj. EBITDA margin Three months ended Twelve months ended December 31, 2024 December 31, 2025 December 31, 2024 December 31, 2025 (in thousands, except percentages) Net Income (loss) $ (19,606) $ (44,777) $ (25,344) $ (1,009,936) Adjusted for: Depreciatio
Slide 30: Stock based compensation totaled 12% of revenue in Q4, down from 16% in Q3
Stock based compensation totaled 12% of revenue in Q4, down from 16% in Q3 Fully Diluted Share Count (in millions)1 Stock Based Compensation Expense (in millions) Other Potential Dilutive Securities2 IPO Bullet Charge5 31M common stock shares Pre-IPO Preferred Stock3 issued as part of IPO Stock-base
Slide 31: Definitions
Definitions “Acquisition cost per new Active Member,” or “CAC” refers to the total amount “Incremental adjusted EBITDA margin” is defined as the period on period of the following expenses: advertising, brand marketing, referral bonuses, and other change in adjusted EBITDA divided by the period on per
Slide 32: chime
chime: