Chime Financial, Inc. · NASDAQ:CHYM

Chime Financial — Q2 2025 Earnings Presentation

24 slides from Chime Financial's earnings presentation, Aug 7, 2025

  1. Slide 1: Q2'25 Supplemental Presentation

    Q2’25 Supplemental Presentation

  2. Slide 2: Disclaimer

    Disclaimer Forward-Looking Statements This presentation contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, which statements involve substantial risks and uncertainties. F

  3. Slide 3: Our mission: Unite everyday people to unlock their financial progress

    Our mission: Unite everyday people to unlock their financial progress Confidential | 3

  4. Slide 4: We drove rapid Q2 growth & operating leverage, fueled by strong unit economics

    We drove rapid Q2 growth & operating leverage, fueled by strong unit economics, with our outlook exceeding prior internal expectations 2-year adj. Asset-light business model driving attractive financial results 37% Y/Y revenue growth +18pp EBITDA margin1 expansion Strong unit economics 8x+ Estimated

  5. Slide 5: We extended our market leadership in Q2

    We extended our market leadership in Q2 Drove efficient Continued breakout Accelerated top-of-funnel growth MyPay success product innovation Grew Active Members 23% Y/Y while Tripled MyPay transaction margin1 Q/Q Continued rollout of Chime+ and Instant reducing CAC1 by over 10% in Q2 due to faster-tha

  6. Slide 6: Q2'25 Financial Results

    Q2’25 Financial Results Confidential | 6

  7. Slide 7: In Q2, we delivered 37% Y/Y revenue growth while growing adj. EBITDA margin

    In Q2, we delivered 37% Y/Y revenue growth while growing adj. EBITDA margin by 18 percentage points over the last two years Key Operating Metrics1 Financial Highlights1 Q2’25 Y/Y Q2’25 Y/Y Margin Active 8.7M +23% Revenue $528M +37% – Members Purchase $32.4B +18% Gross Volume Profit $461M +38% 87% ARP

  8. Slide 8: Active Members grew 23% Y/Y in Q2

    Active Members grew 23% Y/Y in Q2, in-line with Q1 growth and an acceleration from 2024, while CACs declined by over 10% Y/Y Active Members (in millions) Q1 benefits from tax 23% refund-related seasonality1 Y/Y 8.6 8.7 8.0 7.5 7.0 7.1 6.6 6.3 5.7 5.9 Q1’23 Q2’23 Q3’23 Q4’23 Q1’24 Q2’24 Q3’24 Q4’24 Q1

  9. Slide 9: Purchase Volume grew 18% Y/Y in Q2

    Purchase Volume grew 18% Y/Y in Q2, bolstered by our members’ top-of-wallet spend on everyday, non-discretionary categories Purchase Volume (in billions) Q1 benefits from tax refund-related seasonality 18% Y/Y $34.5 $32.4 $30.4 $29.2 $27.6 $28.0 $24.7 $22.9 $22.8 $22.0 Q1’23 Q2’23 Q3’23 Q4’23 Q1’24 Q

  10. Slide 10: ARPAM grew 12% Y/Y to $245 in Q2

    ARPAM grew 12% Y/Y to $245 in Q2, primarily driven by the continued success of MyPay Annual ARPAM Q1 benefits from tax refund-related seasonality 12% Y/Y $245 $251 $245 $226 $231 $231 $218 $210 $208 $212 Q1’23 Q2’23 Q3’23 Q4’23 Q1’24 Q2’24 Q3’24 Q4’24 Q1’25 Q2’25 Confidential | 10

  11. Slide 11: Expansion in Active Members and ARPAM accelerated Y/Y revenue growth to 37%

    Expansion in both Active Members (23% Y/Y) and ARPAM (12% Y/Y) accelerated Y/Y revenue growth to 37% in Q2 Revenue (in millions) Q1 benefits from tax Total refund-related seasonality Revenue: 37% Y/Y $519 $528 1 Platform-Related Revenue $475 Payments Revenue2 $422 $143 $162 $392 $384 $136 $342 $110 $

  12. Slide 12: Faster-than-expected improvement in MyPay unit economics

    Faster-than-expected improvement in MyPay unit economics contributed to transaction margin expansion in Q2 Gross Profit & Transaction Profit (in millions) Gross Profit Gross Profit: 38% Y/Y Transaction Profit Transaction Profit: 21% Y/Y $458 $461 $419 $368 $345 $334 $302 $255 $248 $253 $349 $363 $308 $326

  13. Slide 13: Non-GAAP OpEx as a % of total revenue improved by 11pp Y/Y in Q2

    Non-GAAP OpEx as a % of total revenue improved by 11pp Y/Y in Q2, with leverage across each expense category Non-GAAP OpEx as % of Revenue1 Non-GAAP G&A Non-GAAP MS&O Non-GAAP T&D Non-GAAP S&M 88% 86% 85% 85% 78% 78% (11)pp 12% 11% 11% 9% 75% Y/Y 72% 10% 10% 9% 66% 19% 10% 63% 20% 19% 19% 9% 19% 18%

  14. Slide 14: Strong transaction margin and scalable OpEx base driving adj. EBITDA margin expansion

    Our strong transaction margin and scalable OpEx base are driving rapid adj. EBITDA margin expansion, up 18pp over the last two years Adjusted EBITDA Margin +18pp 4% 5% 3% 1% -3% -3% -8% -15% -15% -22% Q1’23 Q2’23 Q3’23 Q4’23 Q1’24 Q2’24 Q3’24 Q4’24 Q1’25 Q2’25 Adj. EBITDA $(45) $(47) $(69) $(27) $15

  15. Slide 15: Outlook for Q3 and FY 2025 exceeds previous internal expectations

    Given Q2 business strength, our outlook for Q3 and FY 2025 exceeds our previous internal expectations The following table summarizes Chime’s financial outlook for the third quarter and full year for 2025: Q3’25 Full Year 2025 Revenue $525 to $535 million $2.135 to $2.155 billion Y/Y Growth 24% to 27%

  16. Slide 16: Appendix

    Appendix

  17. Slide 17: GAAP to non-GAAP reconciliation: transaction profit and margin

    GAAP to non-GAAP reconciliation: transaction profit and margin Three months ended (in thousands, except March 31, June 30, September December 31, March 31, June 30, September December 31, March 31, June 30, percentages) 2023 2023 30, 2023 2023 2024 2024 30, 2024 2024 2025 2025 Revenue $ 310,471 $ 307

  18. Slide 18: GAAP to non-GAAP reconciliation: adjusted EBITDA and adjusted EBITDA margin

    GAAP to non-GAAP reconciliation: adjusted EBITDA and adjusted EBITDA margin Three months ended (in thousands, except March 31, June 30, September December March 31, June 30, September December March 31, June 30, percentages) 2023 2023 30, 2023 31, 2023 2024 2024 30, 2024 31, 2024 2025 2025 Net loss

  19. Slide 19: GAAP to non-GAAP reconciliation: operating expenses

    GAAP to non-GAAP reconciliation: operating expenses Three months ended March 31, June 30, September December March 31, June 30, September December March 31, June 30, (in thousands, except percentages) 2023 2023 30, 2023 31, 2023 2024 2024 30, 2024 31, 2024 2025 2025 Member support and operations $ 6

  20. Slide 20: GAAP to non-GAAP reconciliation: operating expenses

    GAAP to non-GAAP reconciliation: operating expenses Three months ended March 31, June 30, September December March 31, June 30, September December March 31, June 30, (in thousands, except percentages) 2023 2023 30, 2023 31, 2023 2024 2024 30, 2024 31, 2024 2025 2025 Technology and development $ 67,0

  21. Slide 21: GAAP to non-GAAP reconciliation: incremental adj. EBITDA margin

    GAAP to non-GAAP reconciliation: incremental adj. EBITDA margin Twelve months ended December 31, 2023 December 31, 2024 (in thousands, except percentages) Net Income (loss) $ (203,202) $ (25,344) Adjusted for: Depreciation and amortization expense 12,937 25,370 Other (income) expense, net1 (32,817)

  22. Slide 22: Estimated LTV / CAC

    Estimated LTV / CAC Twelve months ended December 31, 2024 ARPAM $ 245 Transaction Margin 74% Active Member churn in second year and thereafter 10% LTV $1,813 CAC $109 Active Member churn in first year 50% CAC including Year 1 Churn $218 LTV / CAC 8.3x Confidential | 22

  23. Slide 23: Definitions

    Definitions “Acquisition cost per new Active Member (“CAC”)” refers to the total amount of “Incremental adjusted EBITDA margin” is defined as the period on period the following expenses: advertising, brand marketing, referral bonuses, and other change in adjusted EBITDA divided by the period on period

  24. Slide 24: chime

    chime: chime

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