Citizens Community Bancorp, Inc. · NASDAQ:CZWI

Citizens Community Bancorp — Q4 2025 Earnings Presentation

27 slides from Citizens Community Bancorp's earnings presentation, 2026

  1. Slide 1: 2026 CEO Forum: 2025 Fourth Quarter Results

    2026 CEO FORUM 2025 Fourth Quarter Results

  2. Slide 2: Cautionary Notes and Additional Disclosures

    Cautionary Notes and Additional Disclosures DATES AND PERIODS PRESENTED Unless otherwise noted, “20YY” refers to either the corresponding fiscal year-end date or the corresponding 12-months (i.e., fiscal year) then ended. “MMM-YY” refers to either the corresponding quarter-end date, or the correspon

  3. Slide 3: Investment Summary

    Investment Summary Modest growth markets with diverse industries support steady balance sheet Markets growth Returns EPS expansion, quarterly dividend, and share buyback authorization in place Strong capital ratios, solid liquidity and funding to support organic loan Balance Sheet growth Historical

  4. Slide 4: Performance Objectives

    Performance Objectives Financial Exceed 1% ROA and 12% ROATCE through modest organic loan and Performance deposit growth and efficiency ratio in the low to mid 60% range Maintain TCE>8% to support organic loan growth, quarterly dividend Capital Management and share buybacks, and for M&A activity Con

  5. Slide 5: Operating Market Overview

    Operating Market Overview CZWI Operates in diverse markets within the northwestern region of Wisconsin, metro Twin Cities and the Mankato, Minnesota MSA 0 0 0 0 0 Source: S&P Global Market Intelligence 5

  6. Slide 6: Franchise Expansion

    Franchise Expansion CZWI has transformed the Company from a consumer bank to a commercial bank to strengthen the earnings profile and franchise. 2 Central Bank branches February 2016 Deposits: $27mm Northwestern WI July 2019 Assets: $192mm October 2018 Tomah, WI $1,851 $1,816 Assets: $269mm $1,740 $

  7. Slide 7: Culture & Engagement

    Culture & Engagement 2022 2023 2024 2025 Participation Rate: 91.4% 84.8% 95.1% 95.0% Mission Colleague Satisfaction Score Provide the best products, 87.4% 89.6% 90.9% 100.0% 87.1% 84.0% 87.8% service, and ideas to our 86.0% 84.2% 82.6% 84.9% 87.0% 87.4% 89.2% 90.0% 76.8% customers every interaction

  8. Slide 8: Pre-Provision Net Revenue (PPNR)

    Pre-Provision Net Revenue (PPNR) Pre-Provision Net Revenue (PPNR) Quarter Ended (000s) Dec-25 Sep-25 Jun-25 Mar-25 Dec-24 Pre-tax income $ 4,885 $ 4,535 $ 4,047 $ 3,974 $ 3,358 Add back provision for credit losses 200 650 1,350 - - Subtract negative provision for credit losses - - - (250) (450) Pre-

  9. Slide 9: Net Income and Diluted EPS

    Net Income and Diluted EPS Net Income Diluted EPS $1.98 $2.00 $1.99 $25,000 $1.76 $21,339 $21,266 $1.69 $1.46 $18,500 $1.35 $1.46 $20,000 $1.50 $17,761 $14,420 $1.34 $14,420 $1.14 $1.25 $1.28 $12,725 $13,751 $1.11 $15,000 $13,059 $13,883 $13,321 $1.00 $12,425 $10,000 $0.44 $0.32 $0.33 $0.37 $3,270 $

  10. Slide 10: Book Value, Tangible Book Value and Core Net Revenue Detail

    Book Value, Tangible Book Value and Core Net Revenue Detail BOOK VALUE AND TANGIBLE BOOK VALUE PER SHARE CORE NET REVENUE DETAIL ($000) $20.00 $18.95 $19.54 $18.36 $17.94 $18.02 NET INTEREST INCOME NON-INTEREST INCOME NON-INTEREST EXPENSE $16.27 $16.03 $16.60 $16.23 $69,491 $15.71 $70,000 $68,703 $1

  11. Slide 11: Return on Average Assets and Return on Average Tangible Common Equity

    Return on Average Assets and Return on Average Tangible Common Equity ROAA ROATCE 1.40% 20.0% 1.24% 1.23% 17.6% 17.6% 1.20% 1.04% 0.97% 14.9% 1.00% 1.00% 0.97% 15.0% 14.4% 0.82% 0.84% 0.80% 0.77% 12.1% 0.82% 0.74% 0.75% 0.84% 11.2% 0.76% 11.8% 10.5% 10.1% 0.80% 0.78% 0.71% 0.73% 0.74% 0.75% 9.9% 9.8

  12. Slide 12: Efficiency Ratio, Net Interest Income (NII) and Net Interest Margin (NIM)

    Efficiency Ratio, Net Interest Income (NII) and Net Interest Margin (NIM) EFFICIENCY RATIO NII AND NIM ($000) 75% 72% 73% $60,000 $56,369 6.00% 73% $53,667 72% 68% $50,255 $51,184 70% 68% 68% 67% 68% $50,000 $48,349 5.50% 67% 68% 66% 67% $46,474 66% 65% 5.00% 62% 61% $40,000 61% 60% 57% 59% 4.50% 57

  13. Slide 13: Capital Ratios

    Citizens Community Bancorp, Inc. Capital Ratios TANGIBLE COMMON EQUITY / TANGIBLE ASSETS LEVERAGE RATIO 10.0% 9.1% 12.0% 8.9% 8.9% 8.5% 8.5% 9.8% 9.9% 9.9% 7.9% 9.5% 9.5% 8.0% 7.7% 7.5% 7.7% 10.0% 8.9% 8.5% 7.7% 7.9% 8.0% 6.0% 6.0% 4.0% 4.0% 2.0% 2.0% 0.0% 0.0% Dec-20 Dec-21 Dec-22 Dec-23 Dec-24 Mar

  14. Slide 14: Shares Repurchased and TCE as a Percent of Tangible Assets

    CZWI Shares Repurchased and Tangible Common Equity (TCE) as a Percent of Tangible Assets (non-GAAP) SHARES REPURCHASED AND TCE/TANGIBLE ASSETS 10.0% 700,000 8.9% 9.0% 620,197 8.5% 600,000 8.0% 7.7% 7.9% 7.5% 7.7% 7.0% 500,000 476,099 6.0% 400,000 385,252 5.0% 300,000 4.0% 253,431 3.0% 200,000 2.0% 1

  15. Slide 15: Asset Quality

    Asset Quality ALLOWANCE FOR CREDIT LOSSES (ACL) - LOANS NON-PERFORMING ASSETS (NPA) / ASSETS 2.00% 1.50% 1.68% 1.67% 1.57% 1.59% 1.50% 1.49% 1.50% 1.38% 1.29% 1.27% 1.00% 0.96% 0.94% 0.83% 0.82% 0.82% 1.00% 0.76% 0.75% 0.70% 0.70% 0.50% 0.50% 0.00% 0.00% NET (RECOVERIES) CHARGE-OFFS/AVERAGE LOANS AC

  16. Slide 16: Loan Portfolio

    Loan Portfolio 9/30/2016 Residential & 12/31/2025 Consumer HELOC 1% 9% CRE, C&I, Ag. Consumer Related, 33% C&D 34% CRE, C&I, Ag. Related, Residential C&D & HELOC 90% 33% ($000) Sep-16 Dec-20 Dec-21 Dec-22 Dec-23 Dec-24 Dec-25 Commercial Real Estate $54,600 $425,283 $610,214 $630,857 $653,437 $621,25

  17. Slide 17: Deposit Composition

    Deposit Composition 9/30/2016 12/31/2025 Non Interest Bearing Demand 8% Non Interest Interest CDs Bearing Bearing 23% Demand Demand 17% 9% CDs Interest 49% MMDA & Bearing Savings MMDA & Demand 34% Savings 24% 36% Deposit Composition - Quarter Lookback ($000) Sep-16 Dec-20 Dec-21 Dec-22 Dec-23 Dec-24

  18. Slide 18: Branch Deposit Growth & Efficiency

    Branch Deposit Growth & Efficiency TOTAL DEPOSITS, WHOLESALE, AND BRANCH DEPOSITS ($000) $1,600,000 $1,524,099 $100,000 $1,519,092 $1,488,148 $1,523,654 $1,478,416 $1,480,554 $1,387,535 $1,424,724 $90,000 $1,400,000 $1,295,256 $80,000 $1,200,000 $1,195,702 $71,270 $71,404 $70,000 $69,238 $69,266 $1,

  19. Slide 19: Appendix

    Appendix 19

  20. Slide 20: Net Interest Margin Analysis

    Net Interest Margin Analysis Quarter ended December 31, 2025 Quarter ended September 30, 2025 Quarter ended June 30, 2025 Quarter ended March 31, 2025 Interest Average Interest Average Interest Average Interest Average Average Income/ Yield/ Average Income/ Yield/ Average Income/ Yield/ Average Inco

  21. Slide 21: Interest Rate Risk

    Interest Rate Risk Economic Value of Equity (EVE) December 31, 2025 December 31, 2024 Change in Interest Rates In Change in Interest Rates In Basis Points ("bp") Percent Change Basis Points ("bp") Percent Change Rate Shock in Rates (1) Rate Shock in Rates (1) +300 bp 6% +300 bp 2% +200 bp 4% +200 bp

  22. Slide 22: Reconciliation of Non-GAAP Financial Measures

    Reconciliation of Non-GAAP Financial Measures Reconciliation of GAAP Earnings and Core Earnings (non-GAAP): FY 2020 FY 2021 FY 2022 FY 2023 FY 2024 FY 2025 Mar-25 Jun-25 Sep-25 Dec-25 GAAP pre-tax earnings $ 17,280 $ 28,959 $ 23,581 $ 18,932 $ 17,450 $ 17,441 $ 3,974 $ 4,047 $ 4,535 $ 4,885 Merger r

  23. Slide 23: Reconciliation of Non-GAAP Financial Measures

    Reconciliation of Non-GAAP Financial Measures (1) All costs incurred are presented as professional fees and other non-interest expense in the consolidated statement of operations and include costs $0, $0, $0, $0, $0, $0, $0, $0, and $0, for the three months ended December 31, 2025, September 30, 202

  24. Slide 24: Reconciliation of Non-GAAP Financial Measures

    Reconciliation of Non-GAAP Financial Measures Return on Average Assets (ROAA) as Adjusted (In thousands except ROAA and ROAA as adjusted) 2020 2021 2022 2023 2024 2025 Mar-25 Jun-25 Sep-25 Dec-25 Net Income $ 12,725 $ 21,266 $ 17,761 $ 13,059 $ 13,751 $ 14,420 $ 3,197 $ 3,270 $ 3,682 $ 4,271 Net Inc

  25. Slide 25: Reconciliation of Non-GAAP Financial Measures

    Reconciliation of Non-GAAP Financial Measures Efficiency Ratio as Adjusted (In thousands except Efficiency Ratio and Efficiency Ratio as adjusted) 2020 2021 2022 2023 2024 2025 Mar-25 Jun-25 Sep-25 Dec-25 Non-interest Expense (GAAP) $ 43,673 $ 40,532 $ 41,743 $ 40,142 $ 42,306 $ 42,936 $ 10,463 $ 10

  26. Slide 26: Market Demographics

    Market Demographics Eau Claire MSA: MSA Unemployment Rates  Features a broad-based, diverse economy, which is 5.0% driven by commercial, housing, retail and medical 4.0% industries. 4.0% 3.6% 2.9% 3.0% 2.5% 2.5% 2.1% 2.2% 2.0% 2.0% 2.1% 1.8% 1.9% 1.6% Mankato MSA: 1.0%  The Mankato market also pos

  27. Slide 27: Leadership Team

    Leadership Team Mr. Stephen M. Bianchi, also known as Steve, has been the Chief Executive Officer and President of Citizens Community Bancorp, Inc. and Citizens Community Federal since June 24, 2016. He has been Chairman of Citizens Community Bancorp, Inc. since October 2018 and Citizens Community F

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