Slide 1: CareCloud: Driving Next-Gen Healthcare with Generative AI Solutions
CARECLOUD: DRIVING NEXT-GEN HEALTHCARE WITH GENERATIVE AI SOLUTIONS Nasdaq Global Market: CCLD, CCLDO Investor Presentation April 2025 A leading provider of technology-enabled services and solutions that redefine the healthcare revenue cycle © CareCloud, Inc. 2025
Slide 2: Safe Harbor Statements
Safe Harbor Statements This presentation contains forward-looking statements within the meaning of the federal securities laws. These statements relate to anticipated future events, future results of operations or future financial performance. In some cases, you can identify forward-looking statemen
Slide 3: CareCloud at-a-Glance
at-a-Glance Nasdaq: CCLD Industry Leading CareCloud was founded in software platforms across I created CareCloud as an answer to what 2000, IPO in 2014 clinical, financial and patient experience seemed to be a formidable problem at the time. It was built from the ground up using tenacity and resil
Slide 4: Proven Leadership Team
Proven Leadership Team Mahmud Haq A. Hadi Chaudhry Stephen Snyder Founder & Co-Chief Executive Officer Co-Chief Executive Officer Executive Chairman • Former CEO of Compass International Services • Joined in 2002 (Nasdaq: CMPS); completed 14 acquisitions in 18 • Previously served as Manager of IT, G
Slide 5: Healthcare Provider Pain Points and CareCloud's Value Proposition
Healthcare Provider Pain Points Patient Physician Burnout Transition to Value- Reimbursement Administrative Burden Staffing Experience Based Care Challenges Higher demand for Doctors working harder Transition requires Increased coding Physicians spending Staffing shortages better experience
Slide 6: Enabling a Broad Spectrum of Clients and Partners
Enabling a Broad Spectrum of Clients and Partners Software, Apps Technology-enabled Healthcare & Tools Business Solutions Business Services Small Medical Practices Large Physician Groups Hospitals & Health Systems Industry Partners CareCloud leverages a global workforce to ensure CareCloud provides
Slide 7: CareCloud's End-to-End Healthcare Solutions
CareCloud’s End-to-End Healthcare Solutions Redefining the next generation of technology-enabled revenue cycle solutions Most customers who utilize technology-enabled revenue cycle management use one or more elements of CareCloud’s core technology (EHR or PM) TECHNOLOGY- CLOUD-BASED SOFTWARE HIT CON
Slide 8: CareCloud CirrusAI
CareCloud CirrusAI CareCloud Cirrus AI Notes • Generates SOAP notes and converts them into structured patient charts. • Integrates with EHR to reduce administrative burden and enhance documentation quality. • Captures patient-provider conversations naturally for better quality. CareCloud Cirrus AI N
Slide 9: Microbots
Artificial Intelligence Microbots are “AI Digital Workers” that use microservices & APIs enabling simple handshakes Microbots between disparate EHR, PM and enterprise systems to automate repetitive, manual tasks. Robotic Process Automation Platform Agnostic Applications Claim Status Eligibility Deni
Slide 10: Key Accomplishments for 2024: Leveraged Strengths to Drive Profitability and Free Cash Flow
Key Accomplishments for 2024: Leveraged Strengths to Drive Profitability and Free Cash Flow CareCloud’s objective to drive profitability and free cash flow is underpinned by an organization-wide commitment to operating leverage and improving the Company’s competitive position Free Cash Flow Adj. EBI
Slide 11: CareCloud's Unique Strengths Provide a Competitive Advantage
CareCloud’s Unique Strengths Provide a Competitive Advantage The combination of CareCloud’s leading healthcare technology platform, cost-efficient global team, and proven track record of integrating acquired businesses and turning them profitable gives CareCloud a competitive advantage Technology Pl
Slide 12: Global Resources
Global Resources 3,000+ Global Workforce 3,000 + Global ~10% ~90% Employees Offshore Onshore 13 U.S. Office Locations 3 International Office Locations © CareCloud, Inc. 2025 11
Slide 13: Why CareCloud
Why CareCloud Leading technology-enabled RCM and cloud-based healthcare platform, with new digital health offerings, combined with low- cost offshore services team Disciplined growth driven by organic as well as strategic partnerships History of rapidly integrating large acquisitions driving enhance
Slide 14: Appendix
Appendix © CareCloud, Inc. 2025 13
Slide 15: Non-GAAP Financial Measures Reconciliation
Non-GAAP Financial Measures Reconciliation ($000s) Net cash provided by operating activities to free cash flow 2023 2024 Q4 2023 Q4 2024 Net cash provided by operating activities $ 15,461 $ 20,642 $ 3,740 $ 5,229 Purchases of property and equipment (3,063) (1,697) (376) (938) Capitalized software an