Carecloud, Inc. · NASDAQ:CCLD

Carecloud — MTBC — Q3 2019 Earnings Presentation

18 slides from Carecloud's earnings presentation, Nov 6, 2019

  1. Slide 1: Third Quarter 2019 Results

    eas Clinical & Business Analytics Intelligent Voice Assistant EHR Th Unique [=] Healthcare, (Nasdaq Global Market: MTBC, MTBCP) IT Company Third Quarter 2019 Results com OMTBC, Inc. 2019. All Rights Reserved Third Quarter 2019 Results | November 6, 2019 |

  2. Slide 2: Safe Harbor Statements

    | Safe Harbor Statements ui This presentation contains forward-looking statements within the meaning of the federal securities laws. These statements relate to anticipated future events, future results of operations or future financial performance. In some cases, you can identify forward-looking sta

  3. Slide 3: Hosts for MTBC Third Quarter 2019 Earnings Call

    MT Hosts for MTBC Third Quarter 2019 Earnings Call Bos Mahmud Haq Executive Chairman Shruti Patel General Counsel Stephen Snyder Chief Executive Officer A. Hadi Chaudhry President Bill Korn Chief Financial Officer ©MTBGC, Inc. 2019. All Rights Reserved Third Quarter 2019 Results | November 6, 2019 2

  4. Slide 4: Revenue Growth

    Revenue Growth Historical and 2019 Guidance Range O Guidance $50.5 W Actual 9 month $318 Actual $23.1 $24.5 $18.3 $105 i 2013 2014 2015 2016 2017 2018 2019 Guidance ($ in millions) MT BC ho) 2019 YTD Revenue Growth $48.7 $34.0 YTD 2018 = YTD 2019 (S$ in millions) Investors are cautioned that such st

  5. Slide 5: Customer Acquisition Strategies, Overview

    A Customer Acquisition Strategies, Overview Le, Purchasing Customers from Partnering with Competitors Traditional Organic Growth 8-8 3&8 Complimentary, Parallel Growth Strategies Competitors ©MTBC, Inc. 2019. All Rights Reserved Third Quarter 2019 Results [November 6, 2019 4

  6. Slide 6: Customer Acquisition: Purchasing Customers from or Partnering with Competitors

    Customer Acquisition: Purchasing Customers from or MT Partnering with Competitors BC Highly fragmented market with more than 1,500 competitors * Deal pipeline has more velocity than g ever, as we actively review an = average of one opportunity per * Most experienced acquirer in the RCM segment of FM

  7. Slide 7: Customer Acquisition: Traditional Organic Growth

    Customer Acquisition: Traditional Organic Growth ¢ Additional resources: Ramp-up of new sales and marketing team members; bonus structure of client success team members revamped by centering it on growth ¢ Product Enhancements: New and enhanced solutions enable additional cross-selling * Optionality

  8. Slide 8: Adjusted EBITDA Growth

    Adjusted EBITDA Growth Historical and 2019 Guidance $8-10 $4.8 $2.3 Ls | ee ($0.7) ($0.6) ($1.7) 2014 2015 2016 2017 2018 2019 Guidance ($ in millions) @ Range O Guidance Actual 9 month Actual MT BC ho) 2019 YTD Adj. EBITDA Growth $53 $3.4 tp 2018 YTD 2019 (S$ in millions) Investors are cautioned th

  9. Slide 9: Telemedicine

    nique | Telemedicine Bc Visit any Doctor 4 From the Comfort of Your Home ©MTBC, Inc. 2019. All Rights Reserved Third Quarter 2019 Results [November 6, 2019 8

  10. Slide 10: First Nine Months 2019 Highlights

    First 9 Months 2019 Highlights ela, Revenue Net loss Adjusted net income Adjusted EBITDA +43% -23% +75% +57% $5.3 $48.7 $4.3 $34.0 (5%) (3) $3.4 margin margin $2.5 % 9% 10% 11% margin margin margin margin ($1.2) ($1.6) YTD 2018 YTD 2019 YTD 2018 YTD 2019 YTD 2018 YTD 2019 YTD 2018 YTD 2019 ($ in mil

  11. Slide 11: First Nine Months 2019 Financial Results

    First 9 Months 2019 Financial Results Le, =a YTD 2019 Results e Revenue 43% growth over YTD 2018 $48.7M e Net loss Loss decreased by 23% compared to YTD 2018 ($1.2 M) @ Non-cash depreciation and amortization was $2.4 M, approximately double the net loss for the period e Adjusted EBITDA 57% growth co

  12. Slide 12: Third Quarter 2019 Highlights

    Third Quarter 2019 Highlights Revenue Operating (loss) Net loss Adjusted net income Adjusted EBITDA 1% income 92% 4+337% +200% -138% $17.0 $16.9 Lo $0.7 eae ($0.1) = s22 margin (11%) (1%) margin margin $0.9 $0.5 5% 15% 3% 13% margin [ag margin margin margin ($1.8) (18) | Q3 2018 Q3 2019 Q32018 = Q3

  13. Slide 13: Third Quarter 2019 Financial Results

    Third Quarter 2019 Financial Results Le, =a Q3 2019 Results e Revenue 1% decline over Q3 2018 $16.9 M e Third quarter 2018 had one-time revenue from Orion acquisition e Operating income Improvement of $2.5 million compared to Q3 2018 $0.7 M e Adjusted operating income 283% growth over Q3 2018 $2.3M

  14. Slide 14: Revenue Growth: 2013 – 2018 plus 2019 guidance

    Revenue Growth: 2013 — 2018 plus 2019 guidance ($ in millions) $63- 65 @ Range @ Guidance @ Actual 9 month Actual 2019 Revenue qi20i9. $= «15.1 $10.5 Q22019 16.7 Q3 2019 16.9 YTD 2019 48.7 2013 2014 2015 2016 2017 2018 2019 FYE2019 _$ 63-65 Guidance Investors are cautioned that such statements invol

  15. Slide 15: Adjusted EBITDA: 2014 – 2018 plus 2019 guidance

    Adjusted EBITDA: 2014 — 2018 plus 2019 guidance ($ in millions) $8-10 Range O Guidance B Actual $4.8 @9 month Actual $2.3 2019 adjusted EBITDA Q1 2019 $ 1.6 | | eae =a Q2 2019 11 ($0.7) ($0.6) Q3 2019 2.6 ($1.7) YTD 2019 5.3 2014 2015 2016 2017 2018 2019 FYE2019_§ 8-10 Guidance Investors are caution

  16. Slide 16: For More Information

    For More Information Corporate Website www.mtbc.com Investor Relations ir.mtbc.com/events Events/Presentations page Investor Inquiries Bill Korn, CFO ‘ MTBC bkorn@mtbe.com - ee Investor Relations Matt Kreps, Darrow IR mkreps@darrowir.com Eorpany, Qrerion Sea (214) 597-8200 : - : ©MTBC, Inc. 2019. Al

  17. Slide 17: Appendix

    MIT Unique [=] [oJ Healthcare, IT Company .com Appendix ©MTBC, Inc. 2019. All Rights Reserved Third Quarter 2019 Results |November 6, 2019

  18. Slide 18: Non-GAAP Financial Measures Reconciliation

    | Non-GAAP Financial Measures Reconciliation = (sooo) Adjusted EBITDA 2014 2015 2016 2017 2018 yTD 2018 = YTD 2019 Net (loss) income $ (4509) $ (4,688) $ (8,797) $ (5,565) $ (2,438) |$ (1,562) $ (1,20) Provision (benefit) for income taxes 176 138 197 68 (157) (152) 102 Net interest expense 157 262 6

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