Slide 1: CareCloud: Driving Next-Gen Healthcare with Generative AI Solutions
CARECLOUD: DRIVING NEXT‐GEN HEALTHCARE WITH GENERATIVE AI SOLUTIONS Nasdaq Global Market: CCLD, CCLDP, CCLDO Investor Presentation November 2024 A leading provider of technology‐enabled services and solu ons that redefine the healthcare revenue cycle © CareCloud, Inc. 2024
Slide 2: Safe Harbor Statements
Safe Harbor Statements This presentation contains forward‐looking statements within the meaning of the federal securities laws. These statements relate to anticipated future events, future results of operations or future financial performance. In some cases, you can identify forward‐looking statemen
Slide 3: CareCloud at-a-Glance
at‐a‐Glance Nasdaq: CCLD Industry Leading CareCloud was founded in software platforms across I created CareCloud as an answer to what 2000, IPO in 2014 clinical, financial and patient experience seemed to be a formidable problem at the time. It was built from the ground up using tenacity and resilie
Slide 4: Proven Leadership Team
Proven Leadership Team Mahmud Haq A. Hadi Chaudhry Stephen Snyder Founder & Chief Executive Executive Chairman Officer & Director President • Former CEO of Compass International Services • Joined in 2002 (Nasdaq: CMPS); completed 14 acquisitions in 18 • Previously served as Manager of IT, General Ma
Slide 5: Healthcare Provider Pain Points / CareCloud's Value Proposition
Healthcare Provider Pain Points Pa ent Experience Physician Burnout Transition to Value‐ Reimbursement Administrative Staffing Based Care Challenges Burden Higher demand for better Doctors working harder Transi on requires Increased coding Physicians spending more Staffing shortages experience & tech du
Slide 6: Enabling a Broad Spectrum of Clients and Partners
Enabling a Broad Spectrum of Clients and Partners Large Physician Groups Hospitals & Health Systems Small Medical Practices Industry Partners 15% of Revenue 55% of Revenue 20% of Revenue 10% of Revenue © CareCloud, Inc. 2024 5
Slide 7: CareCloud's End-to-End Healthcare Solutions
CareCloud’s End‐to‐End Healthcare Solutions Redefining the next generation of technology‐enabled revenue cycle solutions Most customers who utilize technology‐enabled revenue cycle management use one or more elements of CareCloud’s core technology (EHR or PM) TECHNOLOGY‐ CLOUD‐BASED SOFTWARE HIT CON
Slide 8: CareCloud CirrusAI
CareCloud CirrusAI Cirrus AI Notes • Generates SOAP notes and converts them into structured patient charts. • Integrates with EHR to reduce administrative burden and enhance documentation quality. • Captures patient‐provider conversations naturally for better quality. Cirrus AI Notes + Cirrus AI Gui
Slide 9: Microbots
Artificial Intelligence Microbots are “AI Digital Workers” that use microservices & APIs enabling simple handshakes Microbots between disparate EHR, PM and enterprise systems to automate repetitive, manual tasks. Robotic Process Automation Platform Agnostic Applications Claim Status Eligibility Deni
Slide 10: Digital Health
Digital Health A transformational suite of digital health solutions Chronic Care Management Remote Patient Monitoring Improving patient satisfaction by proactively managing multiple Enabling proactive patient engagement by monitoring real‐time chronic conditions outside the clinical setting. health
Slide 11: Key Priorities for 2024: Leveraging Strengths to Drive Profitability and Free Cash Flow
Key Priorities for 2024: Leveraging Strengths to Drive Profitability and Free Cash Flow CareCloud’s objective to drive profitability and free cash flow is underpinned by an organization‐wide commitment to operating leverage and improving the Company’s competitive position $20M 4x Annualized operatin
Slide 12: CareCloud Line of Credit Balance
CareCloud Line of Credit Balance $ million $10 $10 $9 $5 $- $- Dec 20 23 March 2024 June 20 24 September 20 24 © CareCloud, Inc. 2024 11
Slide 13: CareCloud's Unique Strengths Provide a Competitive Advantage
CareCloud’s Unique Strengths Provide a Competitive Advantage The combination of CareCloud’s leading healthcare technology platform, low‐cost global team, and proven track record of integrating acquired businesses and turning them profitable gives CareCloud a competitive advantage Technology Platform
Slide 14: Global Resources
Global Resources 3,000+ Global Workforce ~10% ~90% Offshore Onshore © CareCloud, Inc. 2024 13
Slide 15: Why CareCloud
Why CareCloud Leading technology‐enabled RCM and cloud‐based healthcare platform, with new digital health offerings, combined with low‐ cost offshore services team Disciplined growth driven by organic as well as strategic partnerships History of rapidly integrating large acquisitions driving enhance
Slide 16: Appendix
Appendix © CareCloud, Inc. 2024 15
Slide 17: Non-GAAP Financial Measures Reconciliation
Non‐GAAP Financial Measures Reconciliation ($0 0 0 s) N et cash provided by operating activities to free cash flow Q 3 20 23 Q 3 20 24 Y TD 20 23 Y TD 20 24 N et cash provided by operating activities $ 4,313 $ 7,0 68 $ 11,721 $ 15,413 Purchases of property and equipm ent (1,0 66) (334) (2,687) (759)