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Trupanion Reports Fourth Quarter & Full Year 2025 Results
Business
Feb 12 2026
25 min read

Trupanion Reports Fourth Quarter & Full Year 2025 Results

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SEATTLE, Feb. 12, 2026 (GLOBE NEWSWIRE) -- Trupanion, Inc. (Nasdaq: TRUP), a leading provider of medical insurance for cats and dogs, today announced financial results for the fourth quarter and full year ended December 31, 2025.

“Since 2021, we’ve delivered more than $500 million in discretionary profit, growing at a 22% CAGR, including over $150 million last year alone,” said Margi Tooth, Chief Executive Officer and President of Trupanion. “In 2025, we achieved our 15% annual margin target, while increasing subscription revenue and reinvesting record profits to drive four straight quarters of higher retention and accelerating gross pet adds. We’re poised to advance confidently into our next strategic plan.”

Revenue chart


Fourth Quarter 2025 Financial and Business Highlights

  • Total revenue was $376.9 million, an increase of 12% compared to the fourth quarter of 2024.

  • Total enrolled pets (including pets from our other business segment) was 1,647,565 at December 31, 2025, a decrease of 2% over December 31, 2024.

  • Subscription business revenue was $261.4 million, an increase of 15% compared to the fourth quarter of 2024.

  • Subscription enrolled pets was 1,096,173 at December 31, 2025, an increase of 5% over December 31, 2024.

  • Net income was $5.6 million, or $0.13 per basic and diluted share, compared to a net income of $1.7 million, or $0.04 per basic and diluted share, in the fourth quarter of 2024.

  • Adjusted EBITDA was $21.8 million, compared to adjusted EBITDA of $19.4 million in the fourth quarter of 2024.

  • Operating cash flow was $29.3 million and free cash flow was $25.3 million in the fourth quarter of 2025. This compared to operating cash flow of $23.7 million and free cash flow of $21.8 million in the fourth quarter of 2024.

Full Year 2025 Financial and Business Highlights

  • Total revenue was $1,439.3 million, an increase of 12% compared to 2024.

  • Subscription business revenue was $989.3 million, an increase of 16% compared to 2024.

  • Net income was $19.4 million, or $0.45 per basic and diluted share, compared to a net loss of $(9.6) million, or $(0.23) per basic and diluted share, in 2024. Net income included a realized gain of $7.8 million from the exchange of a preferred stock investment for intellectual property in 2025.

  • Adjusted EBITDA was $70.1 million, compared to adjusted EBITDA of $46.1 million in 2024.

  • Operating cash flow was $89.5 million and free cash flow was $75.4 million in 2025. This compared to operating cash flow of $48.3 million and free cash flow of $38.6 million in 2024.

  • At December 31, 2025, the Company held $370.7 million in cash and short-term investments, including $50.0 million held outside the insurance entities, with an additional $5.0 million available under its credit facility.

Conference Call
Trupanion’s management will host a conference call today to review its fourth quarter and full year 2025 results. The call is scheduled to begin shortly after 1:30 p.m. PT/ 4:30 p.m. ET. A live webcast will be accessible through the Investor Relations section of Trupanion’s website at https://investors.trupanion.com/ and will be archived online for 3 months upon completion of the conference call. Participants can access the conference call by dialing 1-844-676-1342 (United States) or 1-412-634-6683 (International). A telephonic replay of the call will also be available after the completion of the call, by dialing 1-844-512-2921 (United States) or 1-412-317-6671 (International) and entering the replay pin number: 10204830.

About Trupanion
Trupanion is a leader in medical insurance for cats and dogs throughout the United States, Canada, and certain countries in Continental Europe with over 1,000,000 pets currently enrolled. For over two decades, Trupanion has given pet owners peace of mind so they can focus on their pet's recovery, not financial stress. Trupanion is committed to providing pet parents with the highest value in pet medical insurance with unlimited payouts on eligible expenses for the life of their pets. With its patented process, Trupanion is the only North American provider with the technology to pay veterinarians directly in seconds at the time of checkout. Trupanion is listed on NASDAQ under the symbol "TRUP". The company was founded in 2000 and is headquartered in Seattle, WA. Trupanion policies are issued, in the United States, by its wholly-owned insurance entity American Pet Insurance Company or ZPIC Insurance Company and, in Canada, by its wholly-owned insurance entity GPIC Insurance Company or by Accelerant Insurance Company of Canada. Policies are sold and administered in Canada by Canada Pet Health Insurance Services, Inc. dba Trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Canada Pet Health Insurance Services, Inc. is a registered damage insurance agency and claims adjuster in Quebec #603927. For more information, please visit trupanion.com.

Forward-Looking Statements
This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 relating to, among other things, expectations, plans, prospects and financial results for Trupanion, including, but not limited to, its expectations regarding its ability to continue to grow its enrollments and revenue, and otherwise execute its business plan. These forward-looking statements are based upon the current expectations and beliefs of Trupanion’s management as of the date of this press release, and are subject to certain risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. All forward-looking statements made in this press release are based on information available to Trupanion as of the date hereof, and Trupanion has no obligation to update these forward-looking statements.

In particular, the following factors, among others, could cause results to differ materially from those expressed or implied by such forward-looking statements: the ability to achieve or maintain profitability and/or appropriate levels of cash flow in future periods; the ability to keep growing our membership base and revenue; the accuracy of assumptions used in determining appropriate member acquisition expenditures; the severity and frequency of claims; the ability to maintain high retention rates; the accuracy of assumptions used in pricing medical plan subscriptions and the ability to accurately estimate the impact of new products or offerings on claims frequency; actual claims expense exceeding estimates; regulatory and other constraints on the ability to institute, or the decision to otherwise delay, pricing modifications in response to changes in actual or estimated claims expense; the effectiveness and statutory or regulatory compliance of our Territory Partner model and of our Territory Partners, veterinarians and other third parties in recommending medical plan subscriptions to potential members; the ability to retain existing Territory Partners and increase the number of Territory Partners and active hospitals; compliance by us and those referring us members with laws and regulations that apply to our business, including the sale of a pet medical plan; the ability to maintain the security of our data; fluctuations in currency exchange rates; the ability to protect our proprietary and member information; the ability to maintain our culture and team; the ability to maintain the requisite amount of risk-based capital; our ability to implement and maintain effective controls; the ability to protect and enforce Trupanion’s intellectual property rights; the ability to successfully implement our alliance with Aflac; the ability to continue key contractual relationships with third parties; third-party claims including litigation and regulatory actions; the ability to recognize benefits from investments in new solutions and enhancements to Trupanion’s technology platform and website; our ability to retain key personnel; and deliberations and determinations by the Trupanion board based on the future performance of the company or otherwise.

For a detailed discussion of these and other cautionary statements, please refer to the risk factors discussed in filings with the Securities and Exchange Commission (SEC), including but not limited to, Trupanion’s Annual Report on Form 10-K for the year ended December 31, 2025 and any subsequently filed reports on Forms 10-Q, 10-K and 8-K. All documents are available through the SEC’s Electronic Data Gathering Analysis and Retrieval system at https://www.sec.gov or the Investor Relations section of Trupanion’s website at https://investors.trupanion.com.

Non-GAAP Financial Measures
Trupanion’s stated results include certain non-GAAP financial measures. These non-GAAP financial measures may not provide information that is directly comparable to that provided by other companies in its industry as other companies in its industry may calculate or use non-GAAP financial measures differently. In addition, there are limitations in using non-GAAP financial measures because the non-GAAP financial measures are not prepared in accordance with GAAP, may be different from non-GAAP financial measures used by other companies and exclude expenses that may have a material impact on Trupanion’s reported financial results. The presentation and utilization of non-GAAP financial measures is not meant to be considered in isolation or as a substitute for the directly comparable financial measures prepared in accordance with GAAP. Trupanion urges its investors to review the reconciliation of its non-GAAP financial measures to the most directly comparable GAAP financial measures in its consolidated financial statements, and not to rely on any single financial or operating measure to evaluate its business. These reconciliations are included below and on Trupanion’s Investor Relations website.

Because of varying available valuation methodologies, subjective assumptions and the variety of equity instruments that can impact a company’s non-cash expenses, Trupanion believes that providing various non-GAAP financial measures that exclude stock-based compensation expense and depreciation and amortization expense allows for more meaningful comparisons between its operating results from period to period. Trupanion offsets new pet acquisition expense with sign-up fee revenue in the calculation of net acquisition cost because it collects sign-up fee revenue from new members at the time of enrollment and considers it to be an offset to a portion of Trupanion’s new pet acquisition expense. Trupanion believes this allows it to calculate and present financial measures in a consistent manner across periods. Trupanion’s management believes that the non-GAAP financial measures and the related financial measures derived from them are important tools for financial and operational decision-making and for evaluating operating results over different periods of time.

Trupanion, Inc.
Condensed Consolidated Statements of Operations
(in thousands, except share data)

 

Three Months Ended
December 31,

 

Year Ended
December 31,

 

 

2025

 

 

 

2024

 

 

 

2025

 

 

 

2024

 

 

(unaudited)

Revenue:

 

 

 

 

 

 

 

Subscription business

$

261,422

 

 

$

227,783

 

 

$

989,338

 

 

$

856,521

 

Other business

 

115,431

 

 

 

109,524

 

 

 

449,967

 

 

 

429,163

 

Total revenue

 

376,853

 

 

 

337,307

 

 

 

1,439,305

 

 

 

1,285,684

 

Cost of revenue:

 

 

 

 

 

 

 

Subscription business(1)

 

204,782

 

 

 

181,614

 

 

 

790,880

 

 

 

706,851

 

Other business

 

107,044

 

 

 

102,770

 

 

 

417,414

 

 

 

400,035

 

Total cost of revenue(1), (2)

 

311,826

 

 

 

284,384

 

 

 

1,208,294

 

 

 

1,106,886

 

Operating expenses:

 

 

 

 

 

 

 

Technology and development(1)

 

11,303

 

 

 

8,172

 

 

 

37,848

 

 

 

31,255

 

General and administrative(1)

 

18,323

 

 

 

16,828

 

 

 

76,648

 

 

 

63,731

 

Sales and marketing(1)

 

23,103

 

 

 

18,354

 

 

 

85,408

 

 

 

71,379

 

Goodwill impairment charges

 

1,129

 

 

 

5,299

 

 

 

1,129

 

 

 

5,299

 

Depreciation and amortization

 

4,032

 

 

 

3,924

 

 

 

15,836

 

 

 

16,466

 

Total operating expenses

 

57,890

 

 

 

52,577

 

 

 

216,869

 

 

 

188,130

 

Gain (loss) from investment in joint venture

 

 

 

 

2

 

 

 

(305

)

 

 

(182

)

Operating income (loss)

 

7,137

 

 

 

348

 

 

 

13,837

 

 

 

(9,514

)

Interest expense

 

4,076

 

 

 

3,427

 

 

 

13,759

 

 

 

14,498

 

Other (income), net

 

(3,232

)

 

 

(4,773

)

 

 

(21,916

)

 

 

(14,374

)

Income (loss) before income taxes

 

6,293

 

 

 

1,694

 

 

 

21,994

 

 

 

(9,638

)

Income tax expense (benefit)

 

663

 

 

 

38

 

 

 

2,561

 

 

 

(5

)

Net income (loss)

$

5,630

 

 

$

1,656

 

 

$

19,433

 

 

$

(9,633

)

 

 

 

 

 

 

 

 

Net income (loss) per share:

 

 

 

 

 

 

 

Basic

$

0.13

 

 

$

0.04

 

 

$

0.45

 

 

$

(0.23

)

Diluted

$

0.13

 

 

$

0.04

 

 

$

0.45

 

 

$

(0.23

)

Weighted average shares of common stock outstanding:

 

 

 

 

 

 

 

Basic

 

42,281,757

 

 

 

42,402,323

 

 

 

42,958,654

 

 

 

42,158,773

 

Diluted

 

43,572,375

 

 

 

42,903,536

 

 

 

43,555,884

 

 

 

42,158,773

 


(1)Includes stock-based compensation expense as follows:

Three Months Ended
December 31,

 

Year Ended
December 31,

 

 

 

2025

 

2024

 

2025

 

2024

 

Veterinary invoice expense

$

620

 

$

677

 

$

2,841

 

$

3,460

 

Other cost of revenue

 

605

 

 

585

 

 

2,284

 

 

2,063

 

Technology and development

 

1,710

 

 

1,705

 

 

6,036

 

 

7,279

 

General and administrative

 

5,025

 

 

4,971

 

 

19,571

 

 

4,934

 

New pet acquisition expense

 

1,567

 

 

1,561

 

 

7,580

 

 

15,696

 

Total stock-based compensation expense

$

9,527

 

$

9,499

 

$

38,312

 

$

33,432

 

 

 

 

 

 

 

 

 

 

(2)The breakout of cost of revenue between veterinary invoice expense and other cost of revenue is as follows:

 

 

Three Months Ended
December 31,

 

Year Ended
December 31,

 

 

2025

 

2024

 

2025

 

2024

 

Veterinary invoice expense

$

262,818

 

$

245,663

 

$

1,028,975

 

$

949,148

 

Other cost of revenue

 

49,008

 

 

38,721

 

 

179,319

 

 

157,738

 

Total cost of revenue

$

311,826

 

$

284,384

 

$

1,208,294

 

$

1,106,886

 


Trupanion, Inc.
Condensed Consolidated Balance Sheets
(in thousands, except share data)

 

December 31,
2025

 

December 31,
2024

 

(unaudited)

 

 

Assets

 

 

 

Current assets:

 

 

 

Cash and cash equivalents

$

138,024

 

 

$

160,295

 

Short-term investments

 

232,706

 

 

 

147,089

 

Accounts and other receivables, net of allowance for doubtful accounts of $1,311 at December 31, 2025 and $1,117 at December 31, 2024

 

301,945

 

 

 

274,031

 

Prepaid expenses and other assets

 

18,387

 

 

 

15,912

 

Total current assets

 

691,062

 

 

 

597,327

 

Restricted cash

 

33,434

 

 

 

39,235

 

Long-term investments

 

983

 

 

 

373

 

Property, equipment, and internal-use software, net

 

104,844

 

 

 

102,191

 

Other long-term assets

 

21,237

 

 

 

17,579

 

Intangible assets, net

 

24,102

 

 

 

13,177

 

Goodwill

 

39,382

 

 

 

36,971

 

Total assets

$

915,044

 

 

$

806,853

 

Liabilities and stockholders’ equity

 

 

 

Current liabilities:

 

 

 

Accounts payable

$

16,445

 

 

$

11,532

 

Accrued liabilities and other current liabilities

 

56,509

 

 

 

33,469

 

Reserve for veterinary invoices

 

55,921

 

 

 

51,635

 

Deferred revenue

 

270,935

 

 

 

251,640

 

Long-term debt - current portion

 

10,000

 

 

 

1,350

 

Total current liabilities

 

409,810

 

 

 

349,626

 

Long-term debt

 

101,784

 

 

 

127,537

 

Deferred tax liabilities

 

1,510

 

 

 

1,946

 

Other liabilities

 

18,004

 

 

 

4,476

 

Total liabilities

 

531,108

 

 

 

483,585

 

Stockholders’ equity:

 

 

 

Common stock: $0.00001 par value per share, 100,000,000 shares authorized; 44,430,267 and 43,402,081 shares issued and outstanding at December 31, 2025; 43,516,631 and 42,488,455 shares issued and outstanding at December 31, 2024

 

 

 

 

 

Preferred stock: $0.00001 par value per share, 10,000,000 shares authorized; no shares issued and outstanding

 

 

 

 

 

Additional paid-in capital

 

604,828

 

 

 

568,302

 

Accumulated other comprehensive income (loss)

 

2,097

 

 

 

(2,612

)

Accumulated deficit

 

(206,455

)

 

 

(225,888

)

Treasury stock, at cost: 1,028,186 shares at December 31, 2025 and 2024

 

(16,534

)

 

 

(16,534

)

Total stockholders’ equity

 

383,936

 

 

 

323,268

 

Total liabilities and stockholders’ equity

$

915,044

 

 

$

806,853

 


Trupanion, Inc.
Condensed Consolidated Statements of Cash Flows
(in thousands)

 

Three Months Ended
December 31,

 

Year Ended
December 31,

 

 

2025

 

 

 

2024

 

 

 

2025

 

 

 

2024

 

 

(unaudited)

Operating activities

 

 

 

 

 

 

 

Net income (loss)

$

5,631

 

 

$

1,656

 

 

$

19,433

 

 

$

(9,633

)

Adjustments to reconcile net income (loss) to cash provided by operating activities:

 

 

 

 

 

 

 

Depreciation and amortization

 

4,032

 

 

 

3,924

 

 

 

15,836

 

 

 

16,466

 

Stock-based compensation expense

 

9,527

 

 

 

8,294

 

 

 

38,312

 

 

 

33,432

 

Realized gain on nonmonetary exchange of preferred stock investment

 

 

 

 

 

 

 

(7,783

)

 

 

 

Goodwill impairment charges

 

1,129

 

 

 

5,299

 

 

 

1,129

 

 

 

5,299

 

Other, net

 

934

 

 

 

(1,294

)

 

 

2,097

 

 

 

(1,748

)

Changes in operating assets and liabilities:

 

 

 

 

 

 

 

Accounts and other receivables

 

715

 

 

 

15,303

 

 

 

(27,211

)

 

 

(6,717

)

Prepaid expenses and other assets

 

(626

)

 

 

817

 

 

 

(1,166

)

 

 

3,215

 

Accounts payable, accrued liabilities, and other liabilities

 

15,012

 

 

 

2,433

 

 

 

26,029

 

 

 

2,084

 

Reserve for veterinary invoices

 

1,898

 

 

 

(4,841

)

 

 

4,133

 

 

 

(11,310

)

Deferred revenue

 

(8,989

)

 

 

(7,890

)

 

 

18,679

 

 

 

17,199

 

Net cash provided by operating activities

 

29,263

 

 

 

23,701

 

 

 

89,488

 

 

 

48,287

 

Investing activities

 

 

 

 

 

 

 

Purchases of investment securities

 

(73,011

)

 

 

(26,118

)

 

 

(256,031

)

 

 

(133,493

)

Maturities and sales of investment securities

 

34,782

 

 

 

45,886

 

 

 

172,609

 

 

 

127,653

 

Purchases of property, equipment, and internal-use software

 

(3,923

)

 

 

(1,858

)

 

 

(14,129

)

 

 

(9,716

)

Other

 

26

 

 

 

548

 

 

 

1,664

 

 

 

2,099

 

Net cash provided by (used in) investing activities

 

(42,126

)

 

 

18,458

 

 

 

(95,887

)

 

 

(13,457

)

Financing activities

 

 

 

 

 

 

 

Proceeds from debt financing, net of financing fees

 

114,208

 

 

 

 

 

 

114,208

 

 

 

 

Repayment of debt financing

 

(118,725

)

 

 

(338

)

 

 

(134,438

)

 

 

(1,350

)

Proceeds from exercise of stock options

 

287

 

 

 

36

 

 

 

1,694

 

 

 

752

 

Shares withheld to satisfy tax withholding

 

(845

)

 

 

(1,142

)

 

 

(3,712

)

 

 

(2,519

)

Other

 

 

 

 

(230

)

 

 

(614

)

 

 

(840

)

Net cash used in financing activities

 

(5,075

)

 

 

(1,674

)

 

 

(22,862

)

 

 

(3,957

)

Effect of foreign exchange rate changes on cash, cash equivalents, and restricted cash, net

 

487

 

 

 

(1,826

)

 

 

1,189

 

 

 

(1,877

)

Net change in cash, cash equivalents, and restricted cash

 

(17,451

)

 

 

38,659

 

 

 

(28,072

)

 

 

28,996

 

Cash, cash equivalents, and restricted cash at beginning of period

 

188,909

 

 

 

160,871

 

 

 

199,530

 

 

 

170,464

 

Cash, cash equivalents, and restricted cash at end of period

$

171,458

 

 

$

199,530

 

 

$

171,458

 

 

$

199,530

 


The following tables set forth our key operating metrics.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Year Ended December 31,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2025

 

 

 

2024

 

 

 

 

 

 

 

 

 

 

 

 

 

Total Business:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total pets enrolled (at period end)

 

1,647,565

 

 

 

1,677,570

 

 

 

 

 

 

 

 

 

 

 

 

 

Subscription Business:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total subscription pets enrolled (at period end)

 

1,096,173

 

 

 

1,041,212

 

 

 

 

 

 

 

 

 

 

 

 

 

Monthly average revenue per pet

$

80.79

 

 

$

72.98

 

 

 

 

 

 

 

 

 

 

 

 

 

Average pet acquisition cost (PAC)

$

288

 

 

$

235

 

 

 

 

 

 

 

 

 

 

 

 

 

Average monthly retention

 

98.34

%

 

 

98.25

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Three Months Ended

 

Dec. 31, 2025

 

Sept. 30, 2025

 

Jun. 30, 2025

 

Mar. 31, 2025

 

Dec. 31, 2024

 

Sept. 30, 2024

 

Jun. 30, 2024

 

Mar. 31, 2024

Total Business:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total pets enrolled (at period end)

 

1,647,565

 

 

 

1,654,414

 

 

 

1,660,455

 

 

 

1,667,637

 

 

 

1,677,570

 

 

 

1,688,903

 

 

 

1,699,643

 

 

 

1,708,017

 

Subscription Business:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total subscription pets enrolled (at period end)

 

1,096,173

 

 

 

1,082,412

 

 

 

1,066,354

 

 

 

1,052,845

 

 

 

1,041,212

 

 

 

1,032,042

 

 

 

1,020,934

 

 

 

1,006,168

 

Monthly average revenue per pet

$

83.56

 

 

$

82.01

 

 

$

79.93

 

 

$

77.53

 

 

$

76.02

 

 

$

74.27

 

 

$

71.72

 

 

$

69.79

 

Average pet acquisition cost (PAC)

$

320

 

 

$

290

 

 

$

276

 

 

$

267

 

 

$

261

 

 

$

243

 

 

$

231

 

 

$

207

 

Average monthly retention

 

98.34

%

 

 

98.33

%

 

 

98.29

%

 

 

98.28

%

 

 

98.25

%

 

 

98.29

%

 

 

98.34

%

 

 

98.41

%


The following table reflects the reconciliation of cash provided by operating activities to free cash flow (in thousands):

 

 

 

 

 

 

 

 

 

Three Months Ended
December 31,

 

Year Ended
December 31,

 

 

2025

 

 

 

2024

 

 

 

2025

 

 

 

2024

 

Net cash provided by operating activities

$

29,263

 

 

$

23,701

 

 

$

89,488

 

 

$

48,287

 

Purchases of property and equipment

 

(3,923

)

 

 

(1,858

)

 

 

(14,129

)

 

 

(9,716

)

Free cash flow

$

25,340

 

 

$

21,843

 

 

$

75,359

 

 

$

38,571

 


The following table reflects the reconciliation between GAAP and non-GAAP measures (in thousands except percentages):

 

 

Three Months Ended
December 31,

 

Year Ended
December 31,

 

 

 

2025

 

 

 

2024

 

 

 

2025

 

 

 

2024

 

Veterinary invoice expense

 

$

262,818

 

 

$

245,663

 

 

$

1,028,975

 

 

$

949,148

 

Less:

 

 

 

 

 

 

 

 

Stock-based compensation expense(1)

 

 

(614

)

 

 

(800

)

 

 

(2,802

)

 

 

(3,335

)

Other business cost of paying veterinary invoices(2)

 

 

(81,452

)

 

 

(85,378

)

 

 

(328,821

)

 

 

(324,720

)

Subscription cost of paying veterinary invoices (non-GAAP)

 

$

180,752

 

 

$

159,485

 

 

$

697,352

 

 

$

621,093

 

% of subscription revenue

 

 

69.1

%

 

 

70.0

%

 

 

70.5

%

 

 

72.5

%

 

 

 

 

 

 

 

 

 

Other cost of revenue

 

$

49,008

 

 

$

38,721

 

 

$

179,319

 

 

$

157,738

 

Less:

 

 

 

 

 

 

 

 

Stock-based compensation expense(1)

 

 

(600

)

 

 

(476

)

 

 

(2,260

)

 

 

(1,955

)

Other business variable expenses(2)

 

 

(25,589

)

 

 

(17,336

)

 

 

(88,558

)

 

 

(75,050

)

Subscription variable expenses (non-GAAP)

 

$

22,819

 

 

$

20,909

 

 

$

88,501

 

 

$

80,733

 

% of subscription revenue

 

 

8.7

%

 

 

9.2

%

 

 

8.9

%

 

 

9.4

%

 

 

 

 

 

 

 

 

 

Technology and development expense

 

$

11,303

 

 

$

8,172

 

 

$

37,848

 

 

$

31,255

 

General and administrative expense

 

 

18,323

 

 

 

16,828

 

 

 

76,648

 

 

 

63,731

 

Less:

 

 

 

 

 

 

 

 

Stock-based compensation expense(1)

 

 

(6,617

)

 

 

(5,277

)

 

 

(24,958

)

 

 

(19,742

)

Goodwill impairment charges

 

 

 

 

 

 

 

 

Development expenses(3)

 

 

(1,798

)

 

 

(1,322

)

 

 

(5,349

)

 

 

(5,624

)

Fixed expenses (non-GAAP)

 

$

21,211

 

 

$

18,401

 

 

$

84,189

 

 

$

69,620

 

% of total revenue

 

 

5.6

%

 

 

5.5

%

 

 

5.8

%

 

 

5.4

%

 

 

 

 

 

 

 

 

 

New pet acquisition expense

 

$

23,103

 

 

$

18,354

 

 

$

85,408

 

 

$

71,379

 

Less:

 

 

 

 

 

 

 

 

Stock-based compensation expense(1)

 

 

(1,530

)

 

 

(1,482

)

 

 

(7,446

)

 

 

(6,908

)

Other business pet acquisition expense(2)

 

 

(8

)

 

 

(8

)

 

 

(90

)

 

 

(39

)

Subscription acquisition cost (non-GAAP)

 

$

21,565

 

 

$

16,864

 

 

$

77,872

 

 

$

64,432

 

% of subscription revenue

 

 

8.2

%

 

 

7.4

%

 

 

7.9

%

 

 

7.5

%

 

 

 

 

 

 

 

 

 

(1)Trupanion employees may elect to take restricted stock units in lieu of cash payment for their bonuses. We account for such expense as stock-based compensation in accordance with GAAP, but we do not include it in any non-GAAP adjustments. Stock-based compensation associated with bonuses was approximately $0.2 million and $0.8 million for the three and twelve months ended December 31, 2025 and $0.3 million and $1.5 million for the three and twelve months ended December 31, 2024.

(2)Excludes the portion of stock-based compensation expense attributable to the other business segment.

(3)Consists of Costs related to product exploration and development that are pre-revenue and historically have been insignificant


The following table reflects the reconciliation of GAAP measures to non-GAAP measures (in thousands, except percentages):

 

Three Months Ended
December 31,

 

Year Ended
December 31,

 

 

2025

 

 

 

2024

 

 

 

2025

 

 

 

2024

 

Operating income (loss)

$

7,137

 

 

$

348

 

 

$

13,837

 

 

$

(9,514

)

Non-GAAP expense adjustments

 

 

 

 

 

 

 

Acquisition cost

 

21,573

 

 

 

16,872

 

 

 

77,962

 

 

 

64,471

 

Stock-based compensation expense(1)

 

9,361

 

 

 

8,035

 

 

 

37,466

 

 

 

31,940

 

Development expenses(2)

 

1,798

 

 

 

1,322

 

 

 

5,349

 

 

 

5,624

 

Depreciation and amortization

 

4,032

 

 

 

3,924

 

 

 

15,836

 

 

 

16,466

 

Goodwill impairment charges

 

1,129

 

 

 

5,299

 

 

 

1,129

 

 

 

5,299

 

Gain (loss) from investment in joint venture

 

 

 

 

2

 

 

 

(305

)

 

 

(182

)

Total adjusted operating income (non-GAAP)

$

45,030

 

 

$

35,798

 

 

$

151,884

 

 

$

114,468

 

 

 

 

 

 

 

 

 

Subscription Business:

 

 

 

 

 

 

 

Subscription operating income (loss)

$

9,068

 

 

$

2,955

 

 

$

22,473

 

 

$

(1,118

)

Non-GAAP expense adjustments

 

 

 

 

 

 

 

Acquisition cost

 

21,656

 

 

 

16,864

 

 

 

77,872

 

 

 

64,432

 

Stock-based compensation expense(1)

 

7,330

 

 

 

6,263

 

 

 

29,580

 

 

 

24,985

 

Development expenses(2)

 

1,248

 

 

 

893

 

 

 

3,677

 

 

 

3,745

 

Depreciation and amortization

 

2,797

 

 

 

2,650

 

 

 

10,885

 

 

 

10,970

 

Goodwill impairment charges

 

1,129

 

 

 

5,299

 

 

 

1,129

 

 

 

5,299

 

Subscription adjusted operating income (non-GAAP)

$

43,137

 

 

$

34,964

 

 

$

145,616

 

 

$

108,313

 

 

 

 

 

 

 

 

 

Other Business:

 

 

 

 

 

 

 

Other business operating loss

$

(1,931

)

 

$

(2,649

)

 

$

(8,331

)

 

$

(8,214

)

Non-GAAP expense adjustments

 

 

 

 

 

 

 

Acquisition cost

$

8

 

 

$

8

 

 

$

90

 

 

$

39

 

Stock-based compensation expense(1)

 

2,031

 

 

 

1,772

 

 

 

7,886

 

 

 

6,955

 

Development expenses(2)

 

550

 

 

 

429

 

 

 

1,672

 

 

 

1,879

 

Depreciation and amortization

 

1,235

 

 

 

1,274

 

 

 

4,951

 

 

 

5,496

 

Other business adjusted operating income (non-GAAP)

$

1,893

 

 

$

834

 

 

$

6,268

 

 

$

6,155

 

 

 

 

 

 

 

 

 

(1)Trupanion employees may elect to take restricted stock units in lieu of cash payment for their bonuses. We account for such expense as stock-based compensation in accordance with GAAP, but we do not include it in any non-GAAP adjustments. Stock-based compensation associated with bonuses was approximately $0.2 million and $0.8 million for the three and twelve months ended December 31, 2025 and $0.3 million and $1.5 million for the three and twelve months ended December 31, 2024.

(2)Consists of costs related to product exploration and development that are pre-revenue and historically have been insignificant.


The following table reflects the reconciliation of GAAP measures to non-GAAP measures (in thousands, except percentages):

 

 

Three Months Ended
December 31,

 

Year Ended
December 31,

 

 

 

 

2025

 

 

 

2024

 

 

 

2025

 

 

 

2024

 

 

Subscription revenue

$

261,422

 

 

$

227,783

 

 

$

989,338

 

 

$

856,521

 

 

Subscription cost of paying veterinary invoices

 

180,752

 

 

 

159,485

 

 

 

697,352

 

 

 

621,093

 

 

Subscription variable expenses

 

22,819

 

 

 

20,909

 

 

 

88,501

 

 

 

80,733

 

 

Subscription fixed expenses*

 

14,714

 

 

 

12,425

 

 

 

57,869

 

 

 

46,382

 

 

Subscription adjusted operating income (non-GAAP)

$

43,137

 

 

$

34,964

 

 

$

145,616

 

 

$

108,313

 

 

Other business revenue

 

115,431

 

 

 

109,524

 

 

 

449,967

 

 

 

429,163

 

 

Other business cost of paying veterinary invoices

 

81,452

 

 

 

85,378

 

 

 

328,821

 

 

 

324,720

 

 

Other business variable expenses

 

25,589

 

 

 

17,336

 

 

 

88,558

 

 

 

75,050

 

 

Other business fixed expenses*

 

6,497

 

 

 

5,976

 

 

 

26,320

 

 

 

23,238

 

 

Other business adjusted operating income (non-GAAP)

$

1,893

 

 

$

834

 

 

$

6,268

 

 

$

6,155

 

 

Revenue

 

376,853

 

 

 

337,307

 

 

 

1,439,305

 

 

 

1,285,684

 

 

Cost of paying veterinary invoices

 

262,204

 

 

 

244,863

 

 

 

1,026,173

 

 

 

945,813

 

 

Variable expenses

 

48,408

 

 

 

38,245

 

 

 

177,059

 

 

 

155,783

 

 

Fixed expenses*

 

21,211

 

 

 

18,401

 

 

 

84,189

 

 

 

69,620

 

 

Total business adjusted operating income (non-GAAP)

$

45,030

 

 

$

35,798

 

 

$

151,884

 

 

$

114,468

 

 

 

 

 

 

 

 

 

 

 

As a percentage of revenue:

Three Months Ended
December 31,

 

Year Ended
December 31,

 

 

 

 

2025

 

 

 

2024

 

 

 

2025

 

 

 

2024

 

 

Subscription revenue

 

100.0

%

 

 

100.0

%

 

 

100.0

%

 

 

100.0

%

 

Subscription cost of paying veterinary invoices

 

69.1

%

 

 

70.0

%

 

 

70.5

%

 

 

72.5

%

 

Subscription variable expenses

 

8.7

%

 

 

9.2

%

 

 

8.9

%

 

 

9.4

%

 

Subscription fixed expenses*

 

5.6

%

 

 

5.5

%

 

 

5.8

%

 

 

5.4

%

 

Subscription adjusted operating income (non-GAAP)

 

16.5

%

 

 

15.3

%

 

 

14.7

%

 

 

12.6

%

 

 

 

 

 

 

 

 

 

 

Other business revenue

 

100.0

%

 

 

100.0

%

 

 

100.0

%

 

 

100.0

%

 

Other business cost of paying veterinary invoices

 

70.6

%

 

 

78.0

%

 

 

73.1

%

 

 

75.7

%

 

Other business variable expenses

 

22.2

%

 

 

15.8

%

 

 

19.7

%

 

 

17.5

%

 

Other business fixed expenses*

 

5.6

%

 

 

5.5

%

 

 

5.8

%

 

 

5.4

%

 

Other business adjusted operating income (non-GAAP)

 

1.6

%

 

 

0.8

%

 

 

1.4

%

 

 

1.4

%

 

 

 

 

 

 

 

 

 

 

Revenue

 

100.0

%

 

 

100.0

%

 

 

100.0

%

 

 

100.0

%

 

Cost of paying veterinary invoices

 

69.6

%

 

 

72.6

%

 

 

71.3

%

 

 

73.6

%

 

Variable expenses

 

12.8

%

 

 

11.3

%

 

 

12.3

%

 

 

12.1

%

 

Fixed expenses*

 

5.6

%

 

 

5.5

%

 

 

5.8

%

 

 

5.4

%

 

Total business adjusted operating income (non-GAAP)

 

11.9

%

 

 

10.6

%

 

 

10.6

%

 

 

8.9

%

 

 

 

 

 

 

 

 

 

 

*Fixed expenses represent shared services that support both our subscription and other business segments and, as such, are generally allocated to each segment pro-rata based on revenues.

 

 

 

Adjusted operating income is a non-GAAP financial measure that adjusts operating income (loss) to remove the effect of acquisition cost, development expenses, non-recurring transaction or restructuring expenses, and gain (loss) from investment in joint venture. Non-cash items, such as goodwill impairment charges, stock-based compensation expense and depreciation and amortization, are also excluded. Acquisition cost, development expenses, gain (loss) from investment in joint venture, stock-based compensation expense, and depreciation and amortization are expected to remain recurring expenses for the foreseeable future, but are excluded from this metric to measure scale in other areas of the business. Management believes acquisition costs primarily represent the cost to acquire new subscribers and are driven by the amount of growth we choose to pursue based primarily on the amount of our adjusted operating income period over period. Accordingly, this measure is not indicative of our core operating income performance. We also exclude development expenses, gain (loss) from investment in joint venture, stock-based compensation expense, and depreciation and amortization because some investors may not view those items as reflective of our core operating income performance.

Management uses adjusted operating income and the margin on adjusted operating income to understand the effects of scale in its non-acquisition cost and development expenses and to plan future advertising expenditures, which are designed to acquire new pets. Management uses this measure as a principal way of understanding the operating performance of its business exclusive of acquisition cost and new product exploration and development initiatives.  Management believes disclosure of this metric provides investors with the same data that the Company employs in assessing its overall operations and that disclosure of this measure may provide useful information regarding the efficiency of our utilization of revenues, return on advertising dollars in the form of new subscribers and future use of available cash to support the continued growth of our business.

The following tables reflect the reconciliation of adjusted EBITDA to net income (loss) (in thousands):

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Year Ended
December 31,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2025

 

 

 

2024

 

 

 

 

 

 

 

 

 

 

 

 

 

Net Income (loss)

$

19,433

 

 

$

(9,633

)

 

 

 

 

 

 

 

 

 

 

 

 

Excluding:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Stock-based compensation expense

 

37,466

 

 

 

31,942

 

 

 

 

 

 

 

 

 

 

 

 

 

Depreciation and amortization expense

 

15,836

 

 

 

16,466

 

 

 

 

 

 

 

 

 

 

 

 

 

Interest income

 

(12,256

)

 

 

(12,410

)

 

 

 

 

 

 

 

 

 

 

 

 

Interest expense

 

13,759

 

 

 

14,497

 

 

 

 

 

 

 

 

 

 

 

 

 

Income tax (benefit) expense

 

2,561

 

 

 

(5

)

 

 

 

 

 

 

 

 

 

 

 

 

Goodwill impairment charges

 

1,129

 

 

 

5,299

 

 

 

 

 

 

 

 

 

 

 

 

 

Loss from equity method investment

 

 

 

 

(33

)

 

 

 

 

 

 

 

 

 

 

 

 

Realized gain on nonmonetary exchange of preferred stock investment

 

(7,783

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Adjusted EBITDA

$

70,145

 

 

$

46,123

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Three Months Ended

 

Dec. 31, 2025

 

Sep. 30, 2025

 

Jun. 30, 2025

 

Mar. 31, 2025

 

Dec. 31, 2024

 

Sep. 30, 2024

 

Jun. 30, 2024

 

Mar. 31, 2024

Net Income (loss)

$

5,630

 

 

$

5,873

 

 

$

9,413

 

 

$

(1,483

)

 

$

1,656

 

 

$

1,425

 

 

$

(5,862

)

 

$

(6,852

)

Excluding:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Stock-based compensation expense

 

9,361

 

 

 

9,323

 

 

 

9,268

 

 

 

9,514

 

 

 

8,036

 

 

 

8,127

 

 

 

8,381

 

 

 

7,398

 

Depreciation and amortization expense

 

4,032

 

 

 

4,051

 

 

 

3,962

 

 

 

3,791

 

 

 

3,924

 

 

 

4,381

 

 

 

4,376

 

 

 

3,785

 

Interest income

 

(3,115

)

 

 

(3,201

)

 

 

(3,105

)

 

 

(2,835

)

 

 

(2,999

)

 

 

(3,232

)

 

 

(3,135

)

 

 

(3,045

)

Interest expense

 

4,076

 

 

 

2,790

 

 

 

3,682

 

 

 

3,211

 

 

 

3,427

 

 

 

3,820

 

 

 

3,655

 

 

 

3,596

 

Income tax (benefit) expense

 

663

 

 

 

726

 

 

 

1,133

 

 

 

39

 

 

 

38

 

 

 

39

 

 

 

(44

)

 

 

(38

)

Goodwill impairment charges

 

1,129

 

 

 

 

 

 

 

 

 

 

 

 

5,299

 

 

 

 

 

 

 

 

 

 

Loss from equity method investment

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(33

)

 

 

 

 

 

 

Realized gain on nonmonetary exchange of preferred stock investment

 

 

 

 

 

 

 

(7,783

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Adjusted EBITDA

$

21,776

 

 

$

19,562

 

 

$

16,570

 

 

$

12,237

 

 

$

19,381

 

 

$

14,527

 

 

$

7,371

 

 

$

4,844

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Contacts:

Investors:
Laura Bainbridge, Senior Vice President, Corporate Communications
Gil Melchior, Director, Investor Relations
Investor.Relations@trupanion.com

A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/a6270400-98f1-4da0-bcee-83acff4f8020


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