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Trupanion, Inc.
Trupanion Reports First Quarter 2026 Results
Business
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Trupanion Reports First Quarter 2026 Results

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SEATTLE, April 30, 2026 (GLOBE NEWSWIRE) -- Trupanion, Inc. (Nasdaq: TRUP), a leading provider of medical insurance for cats and dogs, today announced financial results for the first quarter ended March 31, 2026.

“The gap between the cost of veterinary care and what pet parents can reasonably plan for continues to widen,” said Margi Tooth, Chief Executive Officer and President of Trupanion. “Trupanion is uniquely positioned to meet this moment. Fueled by strong, compounding growth in discretionary profit, we are investing with discipline to broaden our offering, strengthen our competitive positioning, expand choice, and create enduring value for pet parents, veterinarians, and shareholders.”

First Quarter 2026 Financial and Business Highlights

  • Total revenue was $384.0 million, an increase of 12% compared to the first quarter of 2025.

  • Total enrolled pets (including pets from our other business segment) was 1,637,665 at March 31, 2026, a decrease of 2% over March 31, 2025.

  • Subscription business revenue was $269.5 million, an increase of 16% compared to the first quarter of 2025.

  • Subscription enrolled pets was 1,105,783 at March 31, 2026, an increase of 5% over March 31, 2025.

  • Net income was $4.9 million, or $0.11 per basic and diluted share, compared to net income of $(1.5) million, or $(0.03) per basic and diluted share, in the first quarter of 2025.

  • Adjusted EBITDA was $17.4 million, compared to adjusted EBITDA of $12.2 million in the first quarter of 2025.

  • Operating cash flow was $14.6 million and free cash flow was $13.7 million in the first quarter of 2026. This compared to operating cash flow of $16.0 million and free cash flow of $14.0 million in the first quarter of 2025.

  • At March 31, 2026, the Company held $383.7 million in cash and short-term investments with an additional $5.0 million available under its credit facility.

Conference Call
Trupanion’s management will host a conference call today to review its first quarter 2026 results. The call is scheduled to begin shortly after 1:30 p.m. PT/ 4:30 p.m. ET. A live webcast will be accessible through the Investor Relations section of Trupanion’s website at https://investors.trupanion.com/ and will be archived online for 3 months upon completion of the conference call. Participants can access the conference call by dialing 1-844-676-1342 (United States) or 1-412-634-6683 (International). A telephonic replay of the call will also be available after the completion of the call, by dialing 1-844-512-2921 (United States) or 1-412-317-6671 (International) and entering the replay pin number: 10207244.

About Trupanion
Trupanion is a leader in medical insurance for cats and dogs throughout the United States, Canada, and certain countries in Continental Europe with over 1,100,000 pets currently enrolled. For over two decades, Trupanion has given pet owners peace of mind so they can focus on their pet's recovery, not financial stress. Trupanion is committed to providing pet parents with the highest value in pet medical insurance with unlimited payouts on eligible expenses for the life of their pets. With its patented process, Trupanion is the only North American provider with the technology to pay veterinarians directly in seconds at the time of checkout. Trupanion is listed on NASDAQ under the symbol "TRUP". The company was founded in 2000 and is headquartered in Seattle, WA. Trupanion policies are issued, in the United States, by its wholly-owned insurance entity American Pet Insurance Company or ZPIC Insurance Company and, in Canada, by its wholly-owned insurance entity GPIC Insurance Company or by Accelerant Insurance Company of Canada. For more information, please visit trupanion.com.

Forward-Looking Statements
This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 relating to, among other things, expectations, plans, prospects and financial results for Trupanion, including, but not limited to, its expectations regarding its ability to continue to grow its enrollments and revenue, and otherwise execute its business plan. These forward-looking statements are based upon the current expectations and beliefs of Trupanion’s management as of the date of this press release, and are subject to certain risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. All forward-looking statements made in this press release are based on information available to Trupanion as of the date hereof, and Trupanion has no obligation to update these forward-looking statements.

In particular, the following factors, among others, could cause results to differ materially from those expressed or implied by such forward-looking statements: the ability to achieve or maintain profitability and/or appropriate levels of cash flow in future periods; the ability to keep growing our membership base and revenue; the accuracy of assumptions used in determining appropriate member acquisition expenditures; the severity and frequency of claims; the ability to maintain high retention rates; the accuracy of assumptions used in pricing medical plan subscriptions and the ability to accurately estimate the impact of new products or offerings on claims frequency; actual claims expense exceeding estimates; regulatory and other constraints on the ability to institute, or the decision to otherwise delay, pricing modifications in response to changes in actual or estimated claims expense; the effectiveness and statutory or regulatory compliance of our Territory Partner model and of our Territory Partners, veterinarians and other third parties in recommending medical plan subscriptions to potential members; the ability to retain existing Territory Partners and increase the number of Territory Partners and active hospitals; compliance by us and those referring us members with laws and regulations that apply to our business, including the sale of a pet medical plan; the ability to maintain the security of our data; fluctuations in currency exchange rates; the ability to protect our proprietary and member information; the ability to maintain our culture and team; the ability to maintain the requisite amount of risk-based capital; our ability to implement and maintain effective controls; the ability to protect and enforce Trupanion’s intellectual property rights; the ability to successfully implement our alliance with Aflac; the ability to continue key contractual relationships with third parties; third-party claims including litigation and regulatory actions; the ability to recognize benefits from investments in new solutions and enhancements to Trupanion’s technology platform and website; our ability to retain key personnel; and deliberations and determinations by the Trupanion board based on the future performance of the company or otherwise.

For a detailed discussion of these and other cautionary statements, please refer to the risk factors discussed in filings with the Securities and Exchange Commission (SEC), including but not limited to, Trupanion’s Annual Report on Form 10-K for the year ended December 31, 2025 and any subsequently filed reports on Forms 10-Q, 10-K and 8-K. All documents are available through the SEC’s Electronic Data Gathering Analysis and Retrieval system at https://www.sec.gov or the Investor Relations section of Trupanion’s website at https://investors.trupanion.com.

Non-GAAP Financial Measures
Trupanion’s stated results include certain non-GAAP financial measures. These non-GAAP financial measures may not provide information that is directly comparable to that provided by other companies in its industry as other companies in its industry may calculate or use non-GAAP financial measures differently. In addition, there are limitations in using non-GAAP financial measures because the non-GAAP financial measures are not prepared in accordance with GAAP, may be different from non-GAAP financial measures used by other companies and exclude expenses that may have a material impact on Trupanion’s reported financial results. The presentation and utilization of non-GAAP financial measures is not meant to be considered in isolation or as a substitute for the directly comparable financial measures prepared in accordance with GAAP. Trupanion urges its investors to review the reconciliation of its non-GAAP financial measures to the most directly comparable GAAP financial measures in its consolidated financial statements, and not to rely on any single financial or operating measure to evaluate its business. These reconciliations are included below and on Trupanion’s Investor Relations website.

Because of varying available valuation methodologies, subjective assumptions and the variety of equity instruments that can impact a company’s non-cash expenses, Trupanion believes that providing various non-GAAP financial measures that exclude stock-based compensation expense and depreciation and amortization expense allows for more meaningful comparisons between its operating results from period to period. Trupanion offsets new pet acquisition expense with sign-up fee revenue in the calculation of net acquisition cost because it collects sign-up fee revenue from new members at the time of enrollment and considers it to be an offset to a portion of Trupanion’s new pet acquisition expense. Trupanion believes this allows it to calculate and present financial measures in a consistent manner across periods. Trupanion’s management believes that the non-GAAP financial measures and the related financial measures derived from them are important tools for financial and operational decision-making and for evaluating operating results over different periods of time.


Trupanion, Inc.
Condensed Consolidated Statements of Operations
(in thousands, except share data)

 

 

Three Months Ended
March 31,

 

 

 

2026

 

 

 

2025

 

 

 

(unaudited)

 

Revenue:

 

 

 

 

Subscription business

$

269,454

 

 

$

233,064

 

 

Other business

 

114,595

 

 

 

108,911

 

 

Total revenue

 

384,049

 

 

 

341,975

 

 

Cost of revenue:

 

 

 

 

Subscription business

 

216,452

 

 

 

189,845

 

 

Other business

 

106,108

 

 

 

101,027

 

 

Total cost of revenue(1), (2)

 

322,560

 

 

 

290,872

 

 

Operating expenses:

 

 

 

 

Technology and development(1)

 

11,294

 

 

 

8,072

 

 

General and administrative(1)

 

19,102

 

 

 

19,892

 

 

New pet acquisition expense(1)

 

22,611

 

 

 

20,516

 

 

Depreciation and amortization

 

3,706

 

 

 

3,791

 

 

Total operating expenses

 

56,713

 

 

 

52,271

 

 

Loss from investment in joint venture

 

 

 

 

(305

)

 

Operating income (loss)

 

4,776

 

 

 

(1,473

)

 

Interest expense

 

1,875

 

 

 

3,211

 

 

Other (income), net

 

(3,055

)

 

 

(3,240

)

 

Income (loss) before income taxes

 

5,956

 

 

 

(1,444

)

 

Income tax expense

 

1,076

 

 

 

39

 

 

Net income (loss)

$

4,880

 

 

$

(1,483

)

 

 

 

 

 

 

Net income (loss) per share:

 

 

 

 

Basic

$

0.11

 

 

$

(0.03

)

 

Diluted

$

0.11

 

 

$

(0.03

)

 

Weighted average shares of common stock outstanding:

 

 

 

 

Basic

 

43,505,604

 

 

 

42,775,955

 

 

Diluted

 

43,681,740

 

 

 

42,775,955

 

 

 

 

 

 

 

(1)Includes stock-based compensation expense as follows:

Three Months Ended March 31,

 

 

 

 

2026

 

 

 

2025

 

 

Veterinary invoice expense

$

560

 

 

$

770

 

 

Other cost of revenue

 

569

 

 

 

489

 

 

Technology and development

 

1,507

 

 

 

1,151

 

 

General and administrative

 

4,893

 

 

 

4,528

 

 

New pet acquisition expense

 

1,471

 

 

 

2,892

 

 

Total stock-based compensation expense

$

9,000

 

 

$

9,830

 

 

 

 

 

 

 

(2)The breakout of cost of revenue between veterinary invoice expense and other cost of revenue is as follows:

 

 

Three Months Ended March 31,

 

 

 

2026

 

 

 

2025

 

 

Veterinary invoice expense

$

281,436

 

 

$

247,450

 

 

Other cost of revenue

 

41,124

 

 

 

43,422

 

 

Total cost of revenue

$

322,560

 

 

$

290,872

 

 


Trupanion, Inc.
Condensed Consolidated Balance Sheets
(in thousands, except share data)

 

March 31,
2026

 

December 31,
2025

 

(unaudited)

 

 

Assets

 

 

 

Current assets:

 

 

 

Cash and cash equivalents

$

153,456

 

 

$

138,024

 

Short-term investments

 

230,205

 

 

 

232,706

 

Accounts and other receivables, net of allowance for credit losses of $2,419 at March 31, 2026 and $1,311 at December 31, 2025

 

304,796

 

 

 

301,945

 

Prepaid expenses and other assets

 

16,709

 

 

 

18,387

 

Total current assets

 

705,166

 

 

 

691,062

 

Restricted cash

 

29,416

 

 

 

33,434

 

Long-term investments

 

986

 

 

 

983

 

Property, equipment, and internal-use software, net

 

102,612

 

 

 

104,844

 

Intangible assets, net

 

23,684

 

 

 

24,102

 

Other long-term assets

 

21,095

 

 

 

21,237

 

Goodwill

 

38,621

 

 

 

39,382

 

Total assets

$

921,580

 

 

$

915,044

 

Liabilities and stockholders’ equity

 

 

 

Current liabilities:

 

 

 

Accounts payable

$

12,828

 

 

$

16,445

 

Accrued liabilities and other current liabilities

 

42,329

 

 

 

56,509

 

Reserve for veterinary invoices

 

56,701

 

 

 

55,921

 

Deferred revenue

 

286,508

 

 

 

270,935

 

Long-term debt - current portion

 

10,000

 

 

 

10,000

 

Total current liabilities

 

408,366

 

 

 

409,810

 

Long-term debt

 

99,346

 

 

 

101,784

 

Deferred tax liabilities

 

955

 

 

 

1,510

 

Other liabilities

 

18,091

 

 

 

18,004

 

Total liabilities

 

526,758

 

 

 

531,108

 

Stockholders’ equity:

 

 

 

Common stock: $0.00001 par value per share, 100,000,000 shares authorized; 44,648,800 and 43,620,614 issued and outstanding at March 31, 2026; 44,430,267 and 43,402,081 shares issued and outstanding at December 31, 2025

 

 

 

 

 

Preferred stock: $0.00001 par value per share, 10,000,000 shares authorized; no shares issued and outstanding

 

 

 

 

 

Additional paid-in capital

 

613,624

 

 

 

604,828

 

Accumulated other comprehensive income (loss)

 

(693

)

 

 

2,097

 

Accumulated deficit

 

(201,575

)

 

 

(206,455

)

Treasury stock, at cost: 1,028,186 shares at March 31, 2026 and December 31, 2025

 

(16,534

)

 

 

(16,534

)

Total stockholders’ equity

 

394,822

 

 

 

383,936

 

Total liabilities and stockholders’ equity

$

921,580

 

 

$

915,044

 


Trupanion, Inc.
Condensed Consolidated Statements of Cash Flows
(in thousands)

 

Three Months Ended March 31,

 

 

2026

 

 

 

2025

 

 

(unaudited)

Operating activities

 

 

 

Net income (loss)

$

4,880

 

 

$

(1,483

)

Adjustments to reconcile net income (loss) to cash provided by operating activities:

 

 

 

Depreciation and amortization

 

3,706

 

 

 

3,791

 

Stock-based compensation expense

 

9,000

 

 

 

9,830

 

Other, net

 

(213

)

 

 

349

 

Changes in operating assets and liabilities:

 

 

 

Accounts and other receivables

 

(3,035

)

 

 

(15,965

)

Prepaid expenses and other assets

 

1,954

 

 

 

(204

)

Accounts payable, accrued liabilities, and other liabilities

 

(18,326

)

 

 

1,527

 

Reserve for veterinary invoices

 

842

 

 

 

2,407

 

Deferred revenue

 

15,786

 

 

 

15,712

 

Net cash provided by operating activities

 

14,594

 

 

 

15,964

 

Investing activities

 

 

 

Purchases of investment securities

 

(47,883

)

 

 

(40,875

)

Maturities and sales of investment securities

 

48,878

 

 

 

33,242

 

Purchases of property, equipment, and internal-use software

 

(847

)

 

 

(1,928

)

Other

 

(35

)

 

 

588

 

Net cash provided by (used in) investing activities

 

113

 

 

 

(8,973

)

Financing activities

 

 

 

Repayment of debt financing

 

(2,500

)

 

 

(338

)

Proceeds from exercise of stock options

 

260

 

 

 

1,024

 

Shares withheld to satisfy tax withholding

 

(496

)

 

 

(915

)

Other

 

 

 

 

(230

)

Net cash used in financing activities

 

(2,736

)

 

 

(459

)

Effect of foreign exchange rate changes on cash, cash equivalents, and restricted cash, net

 

(557

)

 

 

(52

)

Net change in cash, cash equivalents, and restricted cash

 

11,414

 

 

 

6,480

 

Cash, cash equivalents, and restricted cash at beginning of period

 

171,458

 

 

 

199,530

 

Cash, cash equivalents, and restricted cash at end of period

$

182,872

 

 

$

206,010

 


The following tables set forth our key operating metrics.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Three Months Ended
March 31,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2026

 

 

 

2025

 

 

 

 

 

 

 

 

 

 

 

 

 

Total Business:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total pets enrolled (at period end)

 

1,637,665

 

 

 

1,667,637

 

 

 

 

 

 

 

 

 

 

 

 

 

Subscription Business:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total subscription pets enrolled (at period end)

 

1,105,783

 

 

 

1,052,845

 

 

 

 

 

 

 

 

 

 

 

 

 

Monthly average revenue per pet

$

85.79

 

 

$

77.53

 

 

 

 

 

 

 

 

 

 

 

 

 

Average pet acquisition cost (PAC)

$

315

 

 

$

267

 

 

 

 

 

 

 

 

 

 

 

 

 

Average monthly retention

 

98.35

%

 

 

98.28

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Three Months Ended

 

Mar. 31, 2026

 

Dec. 31, 2025

 

Sep. 30, 2025

 

Jun. 30, 2025

 

Mar. 31, 2025

 

Dec. 31, 2024

 

Sep. 30, 2024

 

Jun. 30, 2024

Total Business:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total pets enrolled (at period end)

 

1,637,665

 

 

 

1,647,565

 

 

 

1,654,414

 

 

 

1,660,455

 

 

 

1,667,637

 

 

 

1,677,570

 

 

 

1,688,903

 

 

 

1,699,643

 

Subscription Business:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total subscription pets enrolled (at period end)

 

1,105,783

 

 

 

1,096,173

 

 

 

1,082,412

 

 

 

1,066,354

 

 

 

1,052,845

 

 

 

1,041,212

 

 

 

1,032,042

 

 

 

1,020,934

 

Monthly average revenue per pet

$

85.79

 

 

$

83.56

 

 

$

82.01

 

 

$

79.93

 

 

$

77.53

 

 

$

76.02

 

 

$

74.27

 

 

$

71.72

 

Average pet acquisition cost (PAC)

$

315

 

 

$

320

 

 

$

290

 

 

$

276

 

 

$

267

 

 

$

261

 

 

$

243

 

 

$

231

 

Average monthly retention

 

98.35

%

 

 

98.34

%

 

 

98.33

%

 

 

98.29

%

 

 

98.28

%

 

 

98.25

%

 

 

98.29

%

 

 

98.34

%


The following table reflects the reconciliation of cash provided by operating activities to free cash flow (in thousands):

 

 

 

 

 

Three Months Ended March 31,

 

 

2026

 

 

 

2025

 

Net cash provided by operating activities

$

14,594

 

 

$

15,964

 

Purchases of property, equipment, and internal-use software

 

(847

)

 

 

(1,928

)

Free cash flow

$

13,747

 

 

$

14,036

 


The following table reflects the reconciliation between GAAP and non-GAAP measures (in thousands except percentages):

 

 

Three Months Ended March 31,

 

 

 

2026

 

 

 

2025

 

Veterinary invoice expense

 

$

281,436

 

 

$

247,450

 

Less:

 

 

 

 

Stock-based compensation expense(1)

 

 

(552

)

 

 

(763

)

Other business cost of paying veterinary invoices(2)

 

 

(90,022

)

 

 

(79,269

)

Subscription cost of paying veterinary invoices (non-GAAP)

 

$

190,862

 

 

$

167,418

 

% of subscription revenue

 

 

70.8

%

 

 

71.8

%

 

 

 

 

 

Other cost of revenue

 

$

41,124

 

 

$

43,422

 

Less:

 

 

 

 

Stock-based compensation expense(1)

 

 

(564

)

 

 

(482

)

Other business variable expenses(2)

 

 

(16,083

)

 

 

(21,736

)

Subscription variable expenses (non-GAAP)

 

$

24,477

 

 

$

21,204

 

% of subscription revenue

 

 

9.1

%

 

 

9.1

%

 

 

 

 

 

Technology and development expense

 

$

11,294

 

 

$

8,072

 

General and administrative expense

 

 

19,102

 

 

 

19,892

 

Less:

 

 

 

 

Stock-based compensation expense(1)

 

 

(6,274

)

 

 

(5,396

)

Development expenses(3)

 

 

(1,701

)

 

 

(1,406

)

Fixed expenses (non-GAAP)

 

$

22,421

 

 

$

21,162

 

% of total revenue

 

 

5.8

%

 

 

6.2

%

 

 

 

 

 

New pet acquisition expense

 

$

22,611

 

 

$

20,516

 

Less:

 

 

 

 

Stock-based compensation expense(1)

 

 

(1,425

)

 

 

(2,873

)

Other business pet acquisition expense(2)

 

 

(26

)

 

 

(3

)

Subscription acquisition cost (non-GAAP)

 

$

21,160

 

 

$

17,640

 

% of subscription revenue

 

 

7.9

%

 

 

7.6

%

(1)Trupanion employees may elect to take restricted stock units in lieu of cash payment for their bonuses. We account for such expense as stock-based compensation according to GAAP, but we do not include it in any non-GAAP adjustments. Stock-based compensation associated with bonuses was approximately $0.2 million for the three months ended March 31, 2026..
(2)Excludes the portion of stock-based compensation expense attributable to the other business segment
(3)Consists of costs related to product exploration and development that are pre-revenue and historically have been insignificant.


The following table reflects the reconciliation of GAAP measures to non-GAAP measures (in thousands, except percentages):

 

Three Months Ended March 31,

 

 

2026

 

 

 

2025

 

Operating income (loss)

$

4,776

 

 

$

(1,473

)

Non-GAAP expense adjustments

 

 

 

Acquisition cost

 

21,186

 

 

 

17,643

 

Stock-based compensation expense(1)

 

8,815

 

 

 

9,514

 

Development expenses(2)

 

1,701

 

 

 

1,406

 

Depreciation and amortization

 

3,706

 

 

 

3,791

 

Loss from investment in joint venture

 

 

 

 

(305

)

Total adjusted operating income (non-GAAP)

$

40,184

 

 

$

31,186

 

 

 

 

 

Subscription Business:

 

 

 

Subscription operating income

$

6,493

 

 

$

1,065

 

Non-GAAP expense adjustments

 

 

 

Acquisition cost

 

21,160

 

 

 

17,640

 

Stock-based compensation expense(1)

 

6,939

 

 

 

7,772

 

Development expenses(2)

 

1,193

 

 

 

958

 

Depreciation and amortization

 

2,600

 

 

 

2,584

 

Subscription adjusted operating income (non-GAAP)

$

38,385

 

 

$

30,019

 

 

 

 

 

Other Business:

 

 

 

Other business operating loss

$

(1,717

)

 

$

(2,233

)

Non-GAAP expense adjustments

 

 

 

Acquisition cost

 

26

 

 

 

3

 

Stock-based compensation expense(1)

 

1,876

 

 

 

1,742

 

Development expenses(2)

 

508

 

 

 

448

 

Depreciation and amortization

 

1,106

 

 

 

1,207

 

Other business adjusted operating income (non-GAAP)

$

1,799

 

 

$

1,167

 

(1)Trupanion employees may elect to take restricted stock units in lieu of cash payment for their bonuses. We account for such expense as stock-based compensation in accordance with GAAP, but we do not include it in any non-GAAP adjustments. Stock-based compensation associated with bonuses was approximately $0.2 million for the three months ended March 31, 2026.

(2)Consists of costs related to product exploration and development that are pre-revenue and historically have been insignificant.


The following tables reflect the reconciliation of GAAP measures to non-GAAP measures (in thousands, except percentages):

 

 

Three Months Ended March 31,

 

 

 

 

 

2026

 

 

 

2025

 

Subscription revenue

 

$

269,454

 

 

$

233,064

 

Subscription cost of paying veterinary invoices

 

 

190,862

 

 

 

167,418

 

Subscription variable expenses

 

 

24,477

 

 

 

21,204

 

Subscription fixed expenses*

 

 

15,730

 

 

 

14,423

 

Subscription adjusted operating income (non-GAAP)

 

$

38,385

 

 

$

30,019

 

 

 

 

 

 

Other business revenue

 

$

114,595

 

 

$

108,911

 

Other business cost of paying veterinary invoices

 

 

90,022

 

 

 

79,269

 

Other business variable expenses

 

 

16,083

 

 

 

21,736

 

Other business fixed expenses*

 

 

6,691

 

 

 

6,739

 

Other business adjusted operating income (non-GAAP)

 

$

1,799

 

 

$

1,167

 

 

 

 

 

 

Revenue

 

$

384,049

 

 

$

341,975

 

Cost of paying veterinary invoices

 

 

280,884

 

 

 

246,687

 

Variable expenses

 

 

40,560

 

 

 

42,940

 

Fixed expenses*

 

 

22,421

 

 

 

21,162

 

Total business adjusted operating income (non-GAAP)

 

$

40,184

 

 

$

31,186

 

 

 

 

 

 

As a percentage of revenue:

 

Three Months Ended March 31,

 

 

 

2026

 

 

 

2025

 

Subscription revenue

 

 

100.0

%

 

 

100.0

%

Subscription cost of paying veterinary invoices

 

 

70.8

%

 

 

71.8

%

Subscription variable expenses

 

 

9.1

%

 

 

9.1

%

Subscription fixed expenses*

 

 

5.8

%

 

 

6.2

%

Subscription adjusted operating income (non-GAAP)

 

 

14.2

%

 

 

12.9

%

 

 

 

 

 

Other business revenue

 

 

100.0

%

 

 

100.0

%

Other business cost of paying veterinary invoices

 

 

78.6

%

 

 

72.8

%

Other business variable expenses

 

 

14.0

%

 

 

20.0

%

Other business fixed expenses*

 

 

5.8

%

 

 

6.2

%

Other business adjusted operating income (non-GAAP)

 

 

1.6

%

 

 

1.1

%

 

 

 

 

 

Revenue

 

 

100.0

%

 

 

100.0

%

Cost of paying veterinary invoices

 

 

73.1

%

 

 

72.1

%

Variable expenses

 

 

10.6

%

 

 

12.6

%

Fixed expenses*

 

 

5.8

%

 

 

6.2

%

Total business adjusted operating income (non-GAAP)

 

 

10.5

%

 

 

9.1

%

 

 

 

 

 

*Fixed expenses represent shared services that support both our subscription and other business segments and, as such, are generally allocated to each segment pro-rata based on revenues.

 

Adjusted operating income is a non-GAAP financial measure that adjusts operating income (loss) to remove the effect of acquisition cost, development expenses, non-recurring transaction or restructuring expenses, and gain (loss) from investment in joint venture. Non-cash items, such as goodwill impairment charges, stock-based compensation expense and depreciation and amortization, are also excluded. Acquisition cost, development expenses, gain (loss) from investment in joint venture, stock-based compensation expense, and depreciation and amortization are expected to remain recurring expenses for the foreseeable future, but are excluded from this metric to measure scale in other areas of the business. Management believes acquisition costs primarily represent the cost to acquire new subscribers and are driven by the amount of growth we choose to pursue based primarily on the amount of our adjusted operating income period over period. Accordingly, this measure is not indicative of our core operating income performance. We also exclude development expenses, gain (loss) from investment in joint venture, stock-based compensation expense, and depreciation and amortization because some investors may not view those items as reflective of our core operating income performance.

Management uses adjusted operating income and the margin on adjusted operating income to understand the effects of scale in its non-acquisition cost and development expenses and to plan future advertising expenditures, which are designed to acquire new pets. Management uses this measure as a principal way of understanding the operating performance of its business exclusive of acquisition cost and new product exploration and development initiatives. Management believes disclosure of this metric provides investors with the same data that the Company employs in assessing its overall operations and that disclosure of this measure may provide useful information regarding the efficiency of our utilization of revenues, return on advertising dollars in the form of new subscribers and future use of available cash to support the continued growth of our business.

The following tables reflect the reconciliation of adjusted EBITDA to net income (loss) (in thousands):

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Three Months Ended
March 31,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2026

 

 

 

2025

 

 

 

 

 

 

 

 

 

 

 

 

 

Net income (loss)

$

4,880

 

 

$

(1,483

)

 

 

 

 

 

 

 

 

 

 

 

 

Excluding:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Stock-based compensation expense(1)

 

8,815

 

 

 

9,514

 

 

 

 

 

 

 

 

 

 

 

 

 

Depreciation and amortization expense

 

3,706

 

 

 

3,791

 

 

 

 

 

 

 

 

 

 

 

 

 

Interest income

 

(2,998

)

 

 

(2,835

)

 

 

 

 

 

 

 

 

 

 

 

 

Interest expense

 

1,875

 

 

 

3,211

 

 

 

 

 

 

 

 

 

 

 

 

 

Income tax expense

 

1,076

 

 

 

39

 

 

 

 

 

 

 

 

 

 

 

 

 

Adjusted EBITDA

$

17,354

 

 

$

12,237

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Three Months Ended

 

Mar. 31, 2026

 

Dec. 31, 2025

 

Sep. 30, 2025

 

Jun. 30, 2025

 

Mar. 31, 2025

 

Dec. 31, 2024

 

Sep. 30, 2024

 

Jun. 30, 2024

Net income (loss)

$

4,880

 

 

$

5,630

 

 

$

5,873

 

 

$

9,413

 

 

$

(1,483

)

 

$

1,656

 

 

$

1,425

 

 

$

(5,862

)

Excluding:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Stock-based compensation expense(1)

 

8,815

 

 

 

9,361

 

 

 

9,323

 

 

 

9,268

 

 

 

9,514

 

 

 

8,036

 

 

 

8,127

 

 

 

8,381

 

Depreciation and amortization expense

 

3,706

 

 

 

4,032

 

 

 

4,051

 

 

 

3,962

 

 

 

3,791

 

 

 

3,924

 

 

 

4,381

 

 

 

4,376

 

Interest income

 

(2,998

)

 

 

(3,115

)

 

 

(3,201

)

 

 

(3,105

)

 

 

(2,835

)

 

 

(2,999

)

 

 

(3,232

)

 

 

(3,135

)

Interest expense

 

1,875

 

 

 

4,076

 

 

 

2,790

 

 

 

3,682

 

 

 

3,211

 

 

 

3,427

 

 

 

3,820

 

 

 

3,655

 

Income tax (benefit) expense

 

1,076

 

 

 

663

 

 

 

726

 

 

 

1,133

 

 

 

39

 

 

 

38

 

 

 

39

 

 

 

(44

)

Goodwill impairment charges

 

 

 

 

1,129

 

 

 

 

 

 

 

 

 

 

 

 

5,299

 

 

 

 

 

 

 

Loss from equity method investment

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(33

)

 

 

 

Realized gain on nonmonetary exchange of preferred stock investment

 

 

 

 

 

 

 

 

 

 

(7,783

)

 

 

 

 

 

 

 

 

 

 

 

 

Adjusted EBITDA

$

17,354

 

 

$

21,776

 

 

$

19,562

 

 

$

16,570

 

 

$

12,237

 

 

$

19,381

 

 

$

14,527

 

 

$

7,371

 

(1)Trupanion employees may elect to take restricted stock units in lieu of cash payment for their bonuses. We account for such expense as stock-based compensation according to GAAP, but we do not include it in any non-GAAP adjustments. Stock-based compensation associated with bonuses was approximately $0.2 million for the three months ended March 31, 2026.

 

Contacts:

Investors:
Laura Bainbridge, Senior Vice President, Corporate Communications
Gil Melchior, Director, Investor Relations
Investor.Relations@trupanion.com