Business
LivePerson Announces Fourth Quarter 2025 Financial Results
LivePerson, Inc. (NASDAQ: LPSN) ("LivePerson" the "Company", "we" or "us"), a leading provider of predictable conversational AI, today announced financial results for the fourth quarter ended December 31, 2025.
About this update from Liveperson, Inc.
[{"type":"text","content":"-- Total Revenue of $59.3 million, above the high-end of our guidance range --","length":78,"tagName":"p","attribs":{}},{"type":"text","content":"-- Adjusted EBITDA above the high-end of our guidance range --","length":62,"tagName":"p","attribs":{}},{"type":"text","content":"NEW YORK, March 12, 2026 /PRNewswire/ -- LivePerson, Inc. (NASDAQ: LPSN) ("LivePerson" the "Company", "we" or "us"), a leading provider of predictable conversational AI, today announced financial results for the fourth quarter ended December 31, 2025.","length":296,"tagName":"p"},{"type":"image","alt":"LivePerson Logo (PRNewsfoto/LivePerson, Inc.)","displaySize":"","headline":null,"caption":"LivePerson Logo (PRNewsfoto/LivePerson, Inc.)","className":"","disableSlideshowImg":false,"size":{"original":{"width":400,"height":225,"url":"https://media.zenfs.com/en/prnewswire.com/4110ac2365355bee771ef982e5e8f58b"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/E0IWkIGjf03pg6cmLCxUCQ--/YXBwaWQ9aGlnaGxhbmRlcjt3PTcwNTtoPTM5NztjZj13ZWJw/https://media.zenfs.com/en/prnewswire.com/4110ac2365355bee771ef982e5e8f58b","width":400,"height":225}},"href":"https://mma.prnewswire.com/media/178033/liveperson_logo.html","hrefExternal":true,"rel":"nofollow"},{"type":"text","content":"Fourth Quarter Highlights","length":25,"tagName":"p"},{"type":"text","content":"Total revenue was $59.3 million for the fourth quarter of 2025, a decrease of 19% as compared to the same period last year, driven by customer cancellations and downsells.","length":171,"tagName":"p"},{"type":"text","content":"LivePerson signed 40 deals in total for the fourth quarter, consisting of 36 existing and 4 new customers. Trailing-twelve-months average revenue per enterprise and mid-market customer (ARPC) increased 8.8% for the fourth quarter to $680,000, up from approximately $625,000 for the comparable prior-year period. ARPC is calculated using only recurring revenue, which is consistent with the revenue base for calculating Net Revenue Retention.","length":441,"tagName":"p"},{"type":"text","content":""Over the past year, we improved our balance sheet, optimized our cost structure, and successfully scaled and innovated on our platform," said John Sabino, LivePerson CEO. "With Syntrix launched, our Google Cloud partnership scaling, and our platform mo...