Business
The Home Depot and Google Cloud Launch Agentic AI Tools to Help Customers and Associates Bring Projects from 'How-to' to 'Done'
Today at NRF 2026, The Home Depot and Google Cloud announced an expansion of their strategic partnership, further advancing the interconnected retail experience with new agentic AI tools that provide real-time, expert assistance to homeowners and professional customers (pros) like contractors, renovators and remodelers.
About this update from Home Depot, Inc. (the)
[{"type":"text","content":"Expanded partnership introduces AI agents that go beyond advice to take action—giving customers project recommendations and managing complex material orders for pros ","length":165,"tagName":"p","attribs":{}},{"type":"text","content":"NEW YORK, Jan. 11, 2026 /PRNewswire/ -- Today at NRF 2026, The Home Depot and Google Cloud announced an expansion of their strategic partnership, further advancing the interconnected retail experience with new agentic AI tools that provide real-time, expert assistance to homeowners and professional customers (pros) like contractors, renovators and remodelers.","length":361,"tagName":"p"},{"type":"image","alt":"Google Cloud Logo (PRNewsfoto/Google Cloud)","displaySize":"","headline":null,"caption":"Google Cloud Logo (PRNewsfoto/Google Cloud)","className":"","disableSlideshowImg":false,"size":{"original":{"width":400,"height":71,"url":"https://media.zenfs.com/en/prnewswire.com/97b8f4ec7eeaa88aa1b5cead4dba5032"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/KUqxdgjBhqIu25qlAAmiFA--/YXBwaWQ9aGlnaGxhbmRlcjt3PTcwNTtoPTEyNTtjZj13ZWJw/https://media.zenfs.com/en/prnewswire.com/97b8f4ec7eeaa88aa1b5cead4dba5032","width":400,"height":71}},"href":"https://mma.prnewswire.com/media/1032194/Google_Cloud_Logo.html","hrefExternal":true,"rel":"nofollow"},{"type":"text","content":"Through the deployment of Google Cloud's AI, The Home Depot is extending its home improvement expertise from the store aisles to customers' fingertips, including new capabilities in its Magic Apron assistant, AI-powered product list builders for pros, and new tools to improve customer and store support. By deploying Google Cloud's Gemini models and Gemini Enterprise for Customer Experience (CX), the company is creating a native "AI-first" experience that is personalized, contextual and available wherever the customer is—from the living room to the jobsite to the shelves.","length":599,"tagName":"p"},{"type":"text","content":"Looking ahead, these capabilities will expand beyond The Home Depot's own platforms as the company participates in new, agentic shopping experiences across AI Mode in Google Search and the Gemini app in the coming months.","length":225,"tagName":"p"},{"type":"text","content":""The Home Depot has always been about providing excellent customer service," said Jordan Broggi, EVP Cust...