Business
FPT Software Positioned as a Leader in IDC MarketScape Report for AI-Enabled Front Office Conversational AI Software in Asia-Pacific
HANOI, Vietnam, January 12, 2026--FPT Software, the global IT services subsidiary of FPT Corporation (FPT), is positioned as a Leader in the IDC MarketScape: Asia/Pacific AI-Enabled Front Office Conversational AI Software 2025 Vendor Assessment (doc # AP52998625e, November 2025).
About this update from Fpt Corp.
[{"type":"image","alt":"","displaySize":"","headline":null,"caption":"","credit":null,"className":"","disableSlideshowImg":false,"size":{"original":{"width":480,"height":251,"url":"https://media.zenfs.com/en/business-wire.com/749af4eb590aa8e258b59ed825dc4b31"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/CiOknRmthDl8puZJfoJb8Q--/YXBwaWQ9aGlnaGxhbmRlcjt3PTk2MDtoPTUwMjtjZj13ZWJw/https://media.zenfs.com/en/business-wire.com/749af4eb590aa8e258b59ed825dc4b31","width":480,"height":251}},"lazy":false},{"type":"image","alt":"","displaySize":"","headline":null,"caption":"","credit":null,"className":"","disableSlideshowImg":false,"size":{"original":{"width":480,"height":290,"url":"https://media.zenfs.com/en/business-wire.com/5139b1a44bf3636bd70018ced5f08adc"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/YvkHxvtRo7zn9YUCZ1ZIjg--/YXBwaWQ9aGlnaGxhbmRlcjt3PTk2MDtoPTU4MDtjZj13ZWJw/https://media.zenfs.com/en/business-wire.com/5139b1a44bf3636bd70018ced5f08adc","width":480,"height":290}}},{"type":"text","content":"HANOI, Vietnam, January 12, 2026--(BUSINESS WIRE)--FPT Software, the global IT services subsidiary of FPT Corporation (FPT), is positioned as a Leader in the IDC MarketScape: Asia/Pacific AI-Enabled Front Office Conversational AI Software 2025 Vendor Assessment (doc # AP52998625e, November 2025).","length":297,"tagName":"p"},{"type":"text","content":"The IDC MarketScape evaluates 17 vendors in the Asia/Pacific region based on two major criteria: capability and strategy. Key factors include functionality, innovation in conversational AI, long-term vision, infrastructure scalability, and customer experience.","length":260,"tagName":"p"},{"type":"text","content":"According to the report, "FPT Software offers IvyHub for front office conversational AI, a one-stop shop and unified platform for agentic AI that features a low-code/no-code interface to create custom AI models and manage multiagent processes. IvyChat, a key product within IvyHub, provides comprehensive AI-powered conversational solutions for enterprises, including chatbots, virtual assistants, and voice agents. FPT Software is headquartered in Hanoi, Vietnam."","length":475,"tagName":"p"},{"type":"text","content":"The IDC MarketScape recognized FPT Software for the following strengths:","length":72,"tagName":"p"},{"type":"list","items":[{"val":[{"type":"text","content":"End-to-end o...