Crexendo Announces Strong Fourth Quarter and Fiscal Year 2025 Results

About this update from Crexendo, Inc.

PHOENIX, ARIZONA / ACCESS Newswire / March 3, 2026 / Crexendo, Inc. (NASDAQ:CXDO), an award-winning software technology company that is a premier provider of cloud communication platform software and unified communications as a service (UCaaS) offerings, including voice, video, contact center, and managed IT services tailored to businesses of all sizes, today announced financial results for the fourth quarter and fiscal year ended December 31, 2025 . Financial highlights: Net income for the year of $5.1 million and non-GAAP net income of $11.4 million . Revenue for the year of $68.2 million , up 12% year-over-year. Fourth quarter net income of $1.2 million and non-GAAP net income of $2.8 million . Fourth quarter revenue of $18.1 million , up 11% year-over-year. Financial Results for the Fourth Quarter of 2025 Total Revenue: Consolidated total revenue for the fourth quarter of 2025 increased 11%, or $1.8 million , to $18.1 million compared to $16.2 million for the fourth quarter of 2024. Service Revenue: Consolidated service revenue for the fourth quarter of 2025 increased 8%, or $0.6 million , to $8.6 million compared to $8.0 million for the fourth quarter of 2024. Software Solutions Revenue: Consolidated software solutions revenue for the fourth quarter of 2025 increased 18%, or $1.3 million , to $8.3 million compared to $7.0 million for the fourth quarter of 2024. Product Revenue: Consolidated product revenue for the fourth quarter of 2025 decreased 6%, or $(0.1) million , to $1.1 million compared to $1.2 million for the fourth quarter of 2024. Operating Expenses: Consolidated operating expenses for the fourth quarter of 2025 increased 8%, or $1.3 million , to $16.9 million compared to $15.6 million for the fourth quarter of 2024. Net Income/(Loss): The Company reported net income of $1.2 million for the fourth quarter of 2025, or $0.04 per basic and diluted common share, compared to net income of $0.5 million , or $0.02 per basic and diluted common share for the fourth quarter of 2024. Non-GAAP: Non-GAAP net income of $2.8 million for the fourth quarter of 2025, or $0.09 per basic and diluted common share, compared to non-GAAP net income of $2.0 million or $0.07 per basic common share and $0.06 per diluted common share for the fourth quarter of 2024. EBITDA and Adjusted EBITDA: EBITDA for the fourth quarter of 2025 of $2.0 million compared to $1.5 million for the fourth quarter of 2024. Adjusted EBITDA for the fourth quarter of 2025 of $2.8 million compared to $2.2 million for the fourth quarter of 2024. Financial Results for the Full Year 2025 Total Revenue: Consolidated total revenue for the year ended December 31, 2025 increased 12%, or $7.3 million , to $68.2 million compared to $60.8 million for the year ended December 31, 2024 . Service Revenue: Consolidated service revenue for the year ended December 31, 2025 increased 6%, or $1.9 million , to $33.8 million compared to $31.8 million for the year ended December 31, 2024 . Software Solutions Revenue: Consolidated software solutions revenue for the year ended December 31, 2025 increased 27%, or $6.3 million , to $29.7 million compared to $23.4 million for the year ended December 31, 2024 . Product Revenue: Consolidated product revenue for the year ended December 31, 2025 decreased 16%, or $(0.9) million , to $4.7 million compared to $5.6 million for the year ended December 31, 2024 . Operating Expenses: Consolidated operating expenses for the year ended December 31, 2025 increased 8%, or $4.5 million , to $63.5 million compared to $59.0 million for the year ended December 31, 2024 . Net Income/(Loss): The Company reported net income of $5.1 million for the year ended December 31, 2025 , or $0.17 per basic common share and $0.16 per diluted common share, compared to net income of $1.7 million , or $0.06 per basic and diluted common share for the year ended December 31, 2024 . Non-GAAP: Non-GAAP net income of $11.4 million for the year ended December 31, 2025 , or $0.38 per basic common share and $0.36 per diluted common share, compared to non-GAAP net income of $7.7 million or $0.29 per basic common share and $0.26 per diluted common share for the year ended December 31, 2024 . EBITDA and Adjusted EBITDA: EBITDA for the year ended December 31, 2025 of $8.0 million compared to $5.2 million for the year ended December 31, 2024 . Adjusted EBITDA for the year ended December 31, 2025 of $11.2 million compared to $8.2 million for the year ended December 31, 2024 . Cash and Cash Equivalents: Total cash and cash equivalents at December 31, 2025 was $31.4 million compared to $18.2 million at December 31, 2024 . Cash Flow: Cash provided by operating activities for the year ended December 31, 2025 was $9.3 million compared to cash provided by operating activities of $6.3 million for the year ended December 31, 2024 . Cash used in investing activities was $(18) compared to cash used in investing activities of $(27) for the year ended December 31,2024 . Cash provided by financing activities for the year ended December 31, 2025 was $3.9 million compared to cash provided by financing activities of $1.6 million for the year ended December 31, 2024 . Management Commentary "I am extremely pleased with our 2025 performance and proud of the team that delivered on our commitments of profitable double digit organic growth," said Jeff Korn , Chairman and CEO. "We generated full-year net income of $5.1 million and non-GAAP net income of $11.4 million on revenue of $68.2 million , up 12% year-over-year. Fourth quarter revenue increased 11% to $18.1 million , with net income of $1.2 million and non-GAAP net income of $2.8 million , reflecting disciplined execution and sustained profitability. This was our tenth consecutive GAAP profitable quarter and our 29th consecutive Non-GAAP profitable quarter. This month marks my third year as CEO. When the team and I assumed leadership in 2023, revenue was approximately $53 million , and the company was burning about $100,000 per month. Today, we are consistently cash flow positive, have grown annual revenue by more than $15 million , and expanded both profitability and EBITDA. Our platform has scaled meaningfully. We have grown from just over 4 million users 3 years ago to more than 7 million users today, representing approximately 75% growth in under three years. This scale underscores our product leadership, operational discipline, and partner-first strategy. Further we committed to a disciplined strategy of driving profitable organic growth while pursuing accretive acquisitions, and having successfully delivered on the organic component, our exciting announcement on the acquisition of ESI this week demonstrates how we will now accelerate that growth through strategic M&A." Korn added "Customer service remains a core differentiator. We continue to lead the industry in G2 customer satisfaction rankings based on verified reviews. At the same time, we are aggressively advancing our AI strategy. Early feedback on CAIRO , our AI operator, has been highly encouraging, and we believe it has the potential to transform the SMB market by enabling small businesses to operate with enterprise-grade capabilities. Our innovation was recognized for the second consecutive year with the Generative AI Product of the Year award, along with 42 additional G2 Winter 2026 awards across Platform AI and Contact Center categories. We also launched our Marketplace, which we believe will accelerate partner deployment of certified solutions, shorten time to value, expand ecosystem monetization, and create incremental revenue share opportunities. I highlight these results not as a reflection of past success, but as evidence of consistent execution. We have strengthened profitability, accelerated growth, expanded our platform, and invested in innovation. Based on this track record, I am confident we will continue to deliver and believe our most significant opportunities remain ahead of us." Conference Call Crexendo management will hold a conference call today, March 3, 2026 , at 4:30 PM Eastern time to discuss these results. Company CEO Jeff Korn , CFO Ron Vincent , and President and COO Doug Gaylor will host the call, followed by a question-and-answer period. Dial-in Numbers: Domestic Participants: 888-506-0062International Participants: 973-528-0011Participant Access Code: 146313 Please dial in five minutes prior to the beginning of the call at 4:30 PM Eastern time and reference participant access code 146313 and the Crexendo earnings call. A replay of the call will be available until March 17, 2026 , by dialing toll-free at 877-481-4010 or 919-882-2331 for international callers. The replay passcode is 53594. About Crexendo Crexendo, Inc. is an award-winning software technology company that is a premier provider of cloud communication platform and services, video collaboration and managed IT services tailored to businesses of all sizes. Our solutions currently support over seven million end users globally, through our extensive global network of over 240 cloud communication platform software subscribers and our direct retail offering. Safe Harbor Statement This press release contains forward-looking statements. The Private Securities Litigation Reform Act of 1995 provides a "safe harbor" for such forward-looking statements. The words "believe," "expect," "anticipate," "estimate," "will" and other similar statements of expectation identify forward-looking statements. Specific forward-looking statements in this press release include Crexendo (i) results reflecting disciplined execution and sustained profitability; (ii) being consistently cash flow positive and expanded both profitability and EBITDA with the platform having scaled meaningfully; (iii) platform scale underscoring product leadership, operational discipline, and partner-first strategy; (iv) being committed to a disciplined strategy of driving profitable organic growth while pursuing accretive acquisitions and having successfully delivered on the organic component with the acquisition of ESI accelerating that growth through strategic M&A; (v) customer service remains a core differentiator; (vi) aggressively advancing AI strategy with early feedback on CAIRO , being highly encouraging, and believing it has the potential to transform the SMB market by enabling small businesses to operate with enterprise-grade capabilities; (vii) innovation being recognized; (viii) believing the Marketplace will accelerate partner deployment of certified solutions, shorten time to value, expand ecosystem monetization, and create incremental revenue share opportunities and (ix) being confident it will continue to deliver and believe the most significant opportunities remain ahead. For a more detailed discussion of risk factors that may affect Crexendo's operations and results, please refer to the company's Form 10-K for the year ended December 31, 2025 , quarterly Form 10-Qs as filed with the SEC . These forward-looking statements speak only as of the date on which such statements are made, and the company undertakes no obligation to update such forward-looking statements, except as required by law. Company Contact Crexendo, Inc. Doug Gaylor President and Chief Operating Officer602-732-7990 [email protected] Crexendo, Inc. AND SUBSIDIARIES Consolidated Balance Sheets (In thousands, except par value and share data) December 31 , 2025 2024 Assets Current assets: Cash and cash equivalents $ 31,378 $ 18,193 Trade receivables, net of allowance of $124 and $146 , respectively 4,913 4,352 Inventories 454 393 Equipment financing receivables, net of allowance of $50 and $69 , respectively 1,416 1,049 Contract costs 2,318 1,931 Prepaid expenses 892 876 Income tax receivable 234 75 Other current assets 292 13 Total current assets 41,897 26,882 Contract assets, net of allowance of $145 and $127 , respectively 402 406 Long-term equipment financing receivables, net of allowance of $107 and $157 , respectively 3,223 2,397 Property and equipment, net 195 394 Operating lease right-of-use assets 1,006 1,491 Intangible assets, net 17,860 20,528 Goodwill 9,454 9,454 Contract costs, net of current portion 3,319 2,879 Other long-term assets 330 507 Total Assets $ 77,686 $ 64,938 Liabilities and Stockholders' Equity Current liabilities: Accounts payable $ 649 $ 1,003 Accrued expenses 8,391 6,992 Finance leases 2 21 Notes payable 114 478 Operating lease liabilities 493 481 Income tax payable 151 40 Contract liabilities 2,528 3,079 Total current liabilities 12,328 12,094 Contract liabilities, net of current portion 1,008 293 Finance leases, net of current portion - 2 Notes payable, net of current portion - 114 Operating lease liabilities, net of current portion 529 1,022 Total liabilities 13,865 13,525 Commitments and contingencies (Note 17) Stockholders' equity: Preferred stock, par value $0.001 per share - authorized 5,000,000 shares; none issued - - Common stock, par value $0.001 per share - authorized 50,000,000 shares, 31,004,327 shares issued and outstanding as of December 31, 2025 and 27,621,557 shares issued and outstanding as of December 31, 2024 31 28 Additional paid-in capital 145,325 138,015 Accumulated deficit (81,719 ) (86,790 ) Accumulated other comprehensive income 184 160 Total stockholders' equity 63,821 51,413 Total Liabilities and Stockholders' Equity $ 77,686 $ 64,938 CREXENDO, INC. AND SUBSIDIARIES Consolidated Statements of Operations (In thousands, except per share and share data) Year Ended December 31 , 2025 2024 Service revenue $ 33,782 $ 31,849 Software solutions revenue 29,664 23,374 Product revenue 4,721 5,615 Total revenue 68,167 60,838 Operating expenses: Cost of service revenue 14,153 13,087 Cost of software solutions revenue 8,275 6,793 Cost of product revenue 2,835 3,215 Selling and marketing 17,771 16,538 General and administrative 14,723 13,829 Research and development 5,720 5,552 Total operating expenses 63,477 59,014 Income/(loss) from operations 4,690 1,824 Other income/(expense): Interest income 637 191 Interest expense (19 ) (42 ) Other income/(expense) 63 (84 ) Total other income/(expense), net 681 65 Income/(loss) before income tax 5,371 1,889 Income tax benefit/(provision) (300 ) (212 ) Net income/(loss) $ 5,071 $ 1,677 Earnings per common share: Basic $ 0.17 $ 0.06 Diluted $ 0.16 $ 0.06 Weighted-average common shares outstanding: Basic 29,681,847 26,757,242 Diluted 31,641,294 30,019,359 CREXENDO, INC. AND SUBSIDIARIES Consolidated Statements of Cash Flows (In thousands) Year Ended December 31 , 2025 2024 CASH FLOWS FROM OPERATING ACTIVITIES Net income/(loss) $ 5,071 $ 1,677 Adjustments to reconcile net income/(loss) to net cash provided by/(used in) operating activities: Depreciation and amortization 3,295 3,331 Share-based compensation 2,932 3,002 Non-cash operating lease amortization 4 (18 ) Allowance for credit losses (73 ) 127 Changes in assets and liabilities: Trade receivables (539 ) (906 ) Contract assets (14 ) (106 ) Equipment financing receivables (1,124 ) (877 ) Inventories (61 ) (11 ) Contract costs (827 ) (1,192 ) Prepaid expenses (16 ) (368 ) Income tax receivable (159 ) (75 ) Other assets (512 ) (346 ) Accounts payable and accrued expenses 1,045 1,275 Income tax payable 111 (13 ) Contract liabilities 164 784 Net cash provided by/(used in) operating activities 9,297 6,284 CASH FLOWS FROM INVESTING ACTIVITIES Purchase of property and equipment (18 ) (27 ) Net cash provided by/(used in) investing activities (18 ) (27 ) CASH FLOWS FROM FINANCING ACTIVITIES Repayments made on finance leases (21 ) (75 ) Repayments made on notes payable (478 ) (457 ) Proceeds from exercise of options 4,870 2,370 Taxes paid on the net settlement of stock options and RSUs (489 ) (243 ) Net cash provided by/(used for) financing activities 3,882 1,595 Effect of exchange rate changes on cash 24 (6 ) NET INCREASE/(DECREASE) IN CASH AND CASH EQUIVALENTS 13,185 7,846 CASH AND CASH EQUIVALENTS AT THE BEGINNING OF THE YEAR 18,193 10,347 CASH AND CASH EQUIVALENTS AT THE END OF THE YEAR $ 31,378 $ 18,193 Supplemental disclosure of cash flow information: Cash used during the year for: Income taxes, net $ (314 ) $ (300 ) Interest expense $ (17 ) $ (32 ) Supplemental disclosure of non-cash investing and financing information: Capitalized software development costs $ 410 $ - Use of Non-GAAP Financial Measures To evaluate our business, we consider and use non-generally accepted accounting principles ("Non-GAAP") net income and Adjusted EBITDA as a supplemental measure of operating performance. These measures include the same adjustments that management takes into account when it reviews and assesses operating performance on a period-to-period basis. We consider Non-GAAP net income to be an important indicator of overall business performance because it allows us to evaluate results without the effects of share-based compensation and related taxes, acquisition related expenses, changes in fair value of contingent consideration, amortization of intangibles, and goodwill and long-lived asset impairment. We define EBITDA as U.S. GAAP net income/(loss) before interest expense, interest income and other expense/(income), the gain/(loss) on the sale of property and equipment, goodwill and long-lived asset impairments, benefit/(provision) for income tax, and depreciation and amortization. We believe EBITDA provides a useful metric to investors to compare us with other companies within our industry and across industries. We define Adjusted EBITDA as EBITDA adjusted for acquisition related expenses, changes in fair value of contingent consideration and share-based compensation and related taxes. We use Adjusted EBITDA as a supplemental measure to review and assess operating performance. We also believe use of Adjusted EBITDA facilitates investors' use of operating performance comparisons from period to period, as well as across companies. In our March 3, 2026 earnings press release, as furnished on Form 8-K, we included Non-GAAP net income, EBITDA and Adjusted EBITDA. The terms Non-GAAP net income, EBITDA, and Adjusted EBITDA are not defined under U.S. GAAP, and are not measures of operating income, operating performance or liquidity presented in analytical tools, and when assessing our operating performance, Non-GAAP net income, EBITDA, and Adjusted EBITDA should not be considered in isolation, or as a substitute for net income/(loss) or other consolidated income statement data prepared in accordance with U.S. GAAP. Some of these limitations include, but are not limited to: EBITDA and Adjusted EBITDA do not reflect our cash expenditures or future requirements for capital expenditures or contractual commitments; they do not reflect changes in, or cash requirements for, our working capital needs; they do not reflect the interest expense, or the cash requirements necessary to service interest or principal payments, on our debt that we may incur; they do not reflect income taxes or the cash requirements for any tax payments; although depreciation and amortization are non-cash charges, the assets being depreciated and amortized will be replaced sometime in the future, and EBITDA and Adjusted EBITDA do not reflect any cash requirements for such replacements; while share-based compensation is a component of operating expense, the impact on our financial statements compared to other companies can vary significantly due to such factors as the assumed life of the options and the assumed volatility of our common stock; and other companies may calculate EBITDA and Adjusted EBITDA differently than we do, limiting their usefulness as comparative measures. We compensate for these limitations by relying primarily on our U.S. GAAP results and using Non-GAAP net income, EBITDA, and Adjusted EBITDA only as supplemental support for management's analysis of business performance. Non-GAAP net income, EBITDA and Adjusted EBITDA are calculated as follows for the periods presented. Reconciliation of Non-GAAP Financial Measures In accordance with the requirements of Regulation G issued by the SEC , we are presenting the most directly comparable U.S. GAAP financial measures and reconciling the unaudited Non-GAAP financial metrics to the comparable U.S. GAAP measures. Reconciliation of U.S. GAAP Net Income to Non-GAAP Net Income (Unaudited, in thousands, except per share and share data) Three Months Ended December 31 , Year Ended December 31 , 2025 2024 2025 2024 (In thousands) (In thousands) U.S. GAAP net income/(loss) $ 1,218 $ 507 $ 5,071 $ 1,677 Share-based compensation and related taxes (1) 747 709 3,169 3,002 Acquisition related expenses 51 - 51 - Amortization of intangible assets 786 755 3,078 3,028 Non-GAAP net income $ 2,802 $ 1,971 $ 11,369 $ 7,707 Non-GAAP earnings per common share: Basic $ 0.09 $ 0.07 $ 0.38 $ 0.29 Diluted $ 0.09 $ 0.06 $ 0.36 $ 0.26 Weighted-average common shares outstanding: Basic 30,837,145 27,195,382 29,681,847 26,757,242 Diluted 32,151,192 30,547,245 31,641,294 30,019,359 Reconciliation of U.S. GAAP Net Income to EBITDA to Adjusted EBITDA (Unaudited, in thousands) Three Months Ended December 31 , Year Ended December 31 , 2025 2024 2025 2024 (In thousands) (In thousands) U.S. GAAP net income/(loss) $ 1,218 $ 507 $ 5,071 $ 1,677 Depreciation and amortization 829 826 3,295 3,331 Interest expense 1 11 19 42 Other, net (252 ) (4 ) (700 ) (107 ) Income tax provision 165 112 300 212 EBITDA 1,961 1,452 7,985 5,155 Acquisition related expenses 51 - 51 - Share-based compensation and related taxes (1) 747 709 3,169 3,032 Adjusted EBITDA $ 2,759 $ 2,161 $ 11,205 $ 8,187 (1) For the three months ended December 31, 2025 and 2024, employer payroll tax expense related to share-based compensation was $69 and $28 , respectively. For the twelve months ended December 31, 2025 and 2024, employer payroll tax expense related to share-based compensation was $237 and $59 , respectively. SOURCE: Crexendo, Inc. View the original press release on ACCESS Newswire

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