NatWest Group PLC (NWG) Q4 2025 Earnings Call

Investor webinar replay

Watch the replay and follow the connected company analysis, news, and investor updates for Natwest Group Plc.

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Replay transcript excerpt

WEBVTT 00:00:00.031 -- 00:00:02.956 Good morning and thank you for joining us today. 00:00:02.956 -- 00:00:07.565 As usual, I'm here with Katie, who will take you through the full year performance. 00:00:07.565 -- 00:00:12.954 After that, I'll talk about our strategy and our new 2028 targets. 00:00:12.954 -- 00:00:16.922 But first, let me start with an overview of 2025, 00:00:16.922 -- 00:00:21.330 a year in which we delivered another strong performance and made good progress on each 00:00:21.330 -- 00:00:23.875 of our strategic priorities. 00:00:23.875 -- 00:00:29.162 Highlights of the year include a return to private ownership in May, opening a new chapter 00:00:29.162 -- 00:00:32.687 for the bank with a focus on driving growth. 00:00:32.687 -- 00:00:37.194 Continued organic growth together with successful completion of the Sainsbury's bank 00:00:37.194 -- 00:00:38.716 transaction. 00:00:38.716 -- 00:00:44.264 Improving operational leverage with a reduction in our cost income ratio of 4.8 percentage 00:00:44.264 -- 00:00:49.511 points. Together with strong capital generation, enabling total distributions 00:00:49.511 -- 00:00:53.288 to shareholders of 4.1 billion. 00:00:53.288 -- 00:00:56.759 You will also be aware that we announced the acquisition of the financial planning and 00:00:56.759 -- 00:01:01.912 investment firm Evelyn Partners earlier this week, which I'll talk about later. 00:01:01.912 -- 00:01:07.377 So let's turn to the headlines. We added a million new customers during 2025 00:01:07.377 -- 00:01:11.321 and delivered broad-based growth across all three businesses. 00:01:11.321 -- 00:01:14.705 Lending grew 5.6% to 393 00:01:14.705 -- 00:01:16.146 billion. 00:01:16.146 -- 00:01:19.548 Deposits were up 2.4% to 442 00:01:20.150 -- 00:01:26.414 billion. An...