HDFC Bank Limited (HDB) Q1 2027 Earnings Call

Investor webinar replay

Replay transcript excerpt

We navigated this during this period, certain challenges over the last four months. Our people have kept steadfast focus on customer needs and further build the franchise. It's been a very tough period, but I really am proud of them and thank you to each one of them who really stood behind in building I also sincerely thank the board for their guidance and more so Kiki Mistry for chairing as the interim chairman during this period. I also heartily welcome our new chairman, Rajiv Kumar. We look forward to taking the franchise to the next growth stage. With appointment of Mr. Rajiv Kumar, there is a sense of stability and and a clear signal to minimize uncertainties in a very short time period. Coming to some of the accomplishments in Q1, the deposit growth continues to be relatively better than the historical Q1 trends. We continue to gain market share both on an incremental basis and on a stock basis as well. Our productivity of the branch continues to to move up and we realize benefits of the investments that we've done over the last five, six years. Advances, as we had mentioned, envisioned a while ago, I think we are on the verge of pressing the pedal. As you have seen, the advances have done very well over the last three, four quarters and that continues, the trajectory continues. We We are focusing on certain customer segments to manage more longer-term opportunities. Our focus now, as I may have mentioned in the past and also in our annual report, we are trying to take customer service to a different level, especially in focusing on the turnaround time of our product and service offerings. We are now measuring it Thank you. As regards to environment, we see policy responses have been very timely and effective. There is a very healthy credit demand that we are s...