Slide 1: 1st Quarter Fiscal 2024 Earnings Conference Call Presentation
1st Quarter Fiscal 2024 Earnings Conference Call Presentation November 2, 2023 | We shop. You save.
Slide 2: Disclaimer
Disclaimer Forward-Looking Statements This presentation contains forward-looking statements. These forward-looking statements reflect our current views with respect to, among other things, future events and our financial performance. These statements are often, but not always, made through the use o
Slide 3: 1Q FY2024 Earnings Highlights
1Q FY2024 Earnings Highlights SelectQuote delivered consolidated 1Q FY24 results ahead of consensus estimates and internal expectations Seventh consecutive quarter of strong operational and retention metrics for Senior: • Close rates increased 25% year-over-year** • Marketing cost per approved polic
Slide 4: AEP Readiness
AEP Readiness Agents Marketing Technology Carriers All agents hired, trained, Continued refinement of Improved agent desktop Continued investment in onboarded and licensed segmentation and and selling tools the most important plan targeting benefits, especially from Strong agent retention Streamline
Slide 5: SelectRx Operational Improvements and Scale Drive Margins
SelectRx Operational Improvements and Scale Drive Margins Members ~2,500 ~1,900 >52,000 Singular Integrated Pharmacy Management System - P Automated Fulfillment & Shipping Processes - P Reduced Customer Acquisition Costs - P Rx's Shipped per Day* ~2,000 ~15,000 Revenue per Member per Month** $480 $6
Slide 6: Consolidated Financial Summary
Consolidated Financial Summary REVENUE ADJUSTED EBITDA* $MM $MM $233 $162 $(11) $(27) 1Q23 1Q24 1Q23 1Q24 *See "Non-GAAP Financial Measures" above on slide 2. | We shop. You save. 6
Slide 7: Senior Financial Summary
Senior Financial Summary REVENUE ADJUSTED EBITDA* $MM $MM $90 $78 $(1) $(4) 1Q23 1Q24 1Q23 1Q24 *See "Non-GAAP Financial Measures" above on slide 2. | We shop. You save. 7
Slide 8: SelectQuote Senior KPIs
SelectQuote Senior KPIs TOTAL POLICIES APPROVED MA POLICIES BY QUARTER MA LTV 000s FY23 MA Other 110 98 12 $780 $761 15 1Q, 14% 4Q, 19% 98 83 3Q, 29% 2Q, 38% 1Q23 1Q24 1Q23 1Q24 | We shop. You save. 8
Slide 9: Senior Efficiency Metrics
Senior Efficiency Metrics Operating Expense Marketing Expense Agent Close Rates Per Policy* Per Policy** $964 % 25 $748 $544 $380 LTM 9/30/22 LTM 9/30/23 LTM 9/30/22 LTM 9/30/23 LTM 9/30/22 LTM 9/30/23 *Represents Senior operating costs divided by approved MA/MS policies. **Represents Senior marketi
Slide 10: Healthcare Services KPIs
Healthcare Services KPIs SELECTRX MEMBERS REVENUE & ADJUSTED EBITDA* 60,000 $MM 55,000 50,000 45,000 $97 $83 40,000 $71 $55 $43 35,000 30,000 25,000 1Q23 2Q23 3Q23 4Q23 1Q24 20,000 $2 $2 15,000 $(3) 10,000 $(9) $(12) 5,000 — 1Q23 2Q23 3Q23 4Q23 1Q24 REVENUE ADJUSTED EBITDA* *See "Non-GAAP Financial
Slide 11: Life and Auto & Home
Life and Auto & Home REVENUE ADJUSTED EBITDA* $MM $MM $9 $7 $3 $2 $37 $38 $5 $5 1Q23 1Q24 1Q23 1Q24 Life Auto & Home Life Auto & Home *See "Non-GAAP Financial Measures" above on slide 2. | We shop. You save. 11
Slide 12: Supplemental Information
Supplemental Information | We shop. You save. 12
Slide 13: Net Loss to Adjusted EBITDA Reconciliation
Net Loss to Adjusted EBITDA Reconciliation 1Q FY 2024 Healthcare (in thousands) Senior Services Life Auto & Home Corp & Elims Consolidated Revenue $ 89,918 $ 97,368 $ 37,803 $ 9,027 $ (1,386) $ 232,730 Operating expenses (91,253) (95,046) (32,563) (5,708) (19,498) (1) (244,068) Other income (expense
Slide 14: Net Loss to Adjusted EBITDA Reconciliation (FY24 Guidance)
Net Loss to Adjusted EBITDA Reconciliation (FY24 Guidance) (in thousands) Range Net Loss $ (50,000) $ (22,000) Income tax benefit (18,000) (8,000) Interest expense, net 102,000 97,000 Depreciation and amortization 24,000 22,000 Share-based compensation expense 14,000 12,000 Non-recurring expenses 8,
Slide 15: SelectQuote Inc. Investor Relations
SelectQuote Inc. 6800 West 115th Street Suite 2511 Overland Park, Kansas 66211 Phone: (913) 599-9225 Investor Relations investorrelations@selectquote.com | We shop. You save. 15