Citizens Financial Services, Inc. · NASDAQ:CZFS

Citizens Financial Services — Shareholder Meeting (April 2023)

24 slides from Citizens Financial Services's shareholder meeting presentation, Apr 21, 2023

  1. Slide 1: Citizens Financial Services, Inc.

    Citizens Financial Services, Inc.

  2. Slide 2: First Citizens Community Bank

    FIRST CITIZENS COMMUNITY BANK

  3. Slide 3: CZFS Historical Total Return

    CZFS Historical Total Return 232% 198% 41% 31% 6% [| mid ea _ mn 1% 10% 170% | -18% ~ -17% 2022 Return 3-Year Return 5-Year Return 10-Year Return = CZFS mM S&P 500 = S&P US $1.0B - $5.0B Banks @ S&P US BMI Banks Note: S&P US $1.08 - $5.08 Banks indexis made up of 97 NYSE & NASDAQ traded banks that h

  4. Slide 4: S&P i

    Z 500 S&P i "Dex 60.60 809 25.95 NASDAQIOO DJI 5 35.95 1,544.91 Ss naa iroes 9140.20 $P500 "rasa | soft 2 % . OM, COMCAST Srersico | @ amazon — BP PayPal Ca = ican PEP AAPL sBux * AMZN pve. *0.40% | AVEO wail a CITIZENS FINANCIAL SERVICES INCORPORATED CITIZENS

  5. Slide 5: 2022 Financial Performance

    .< 2022 Financial Performance

  6. Slide 6: Efficiency Ratio History

    Efficiency Ratio History Finished in the 100th percentile compared to the CZFS peer group for 2022

  7. Slide 7: Return on Equity History

    Return on Equity History Finished in the 69th percentile compared to the CZFS peer group for 2022

  8. Slide 8: Return on Assets History

    Return on Assets History Finished in the 94th percentile compared to the CZFS peer group for 2022

  9. Slide 9: Cash Dividends Paid History

    Cash Dividends Paid History 1% stock dividend paid in 2018, 2019, 2020, 2021, and 2022

  10. Slide 10: 2022 Major Initiatives

    .< 2022 Major Initiatives

  11. Slide 11: Major Initiatives

    Major Initiatives Opened branches in Ephrata, PA and Greenville, DE

  12. Slide 12: Major Initiatives

    Major Initiatives Opened branches in Ephrata, PA and Greenville, DE Received approval to open a branch in Williamsport, PA

  13. Slide 13: Major Initiatives

    Major Initiatives Opened branches in Ephrata, PA and Greenville, DE Received approval to open a branch in Williamsport, PA Created a FCCB digital strategy

  14. Slide 14: Major Initiatives

    Major Initiatives Opened branches in Ephrata, PA and Greenville, DE Received approval to open a branch in Williamsport, PA Created a FCCB digital strategy Invested in technology and third-party partnerships

  15. Slide 15: Major Initiatives

    Major Initiatives Opened branches in Ephrata, PA and Greenville, DE Received approval to open a branch in Williamsport, PA Created a FCCB digital strategy Invested in technology and third-party partnerships Announced the acquisition of HVB

  16. Slide 16: 2022 Community Support

    .< 2022 Community Support

  17. Slide 17: Community Support

    Community Support Donated $350,000 to 47 educational enrichment programs

  18. Slide 18: Community Support

    Community Support Donated $350,000 to 47 educational enrichment programs Provided $100,000 to support affordable housing

  19. Slide 19: Community Support

    Community Support Donated $350,000 to 47 educational enrichment programs Provided $100,000 to support affordable housing Contributed $50,000 to support workforce development

  20. Slide 20: Community Support

    Community Support Donated $350,000 to 47 educational enrichment programs Provided $100,000 to support affordable housing Contributed $50,000 to support workforce development Partnered with Central PA Foodbank and Delaware Foodbank

  21. Slide 21: Community Support

    Community Support Donated $350,000 to 47 educational enrichment programs Provided $100,000 to support affordable housing Contributed $50,000 to support workforce development Partnered with Central PA Foodbank and Delaware Foodbank Supported Raise the Region

  22. Slide 22: Community Support

    Community Support Donated $350,000 to 47 educational enrichment programs Provided $100,000 to support affordable housing Contributed $50,000 to support workforce development Partnered with Central PA Foodbank and Delaware Foodbank Supported Raise the Region Received the Bank On Certification

  23. Slide 23: What's in store for 2023?

    What’s in store for 2023? Economic Interest Rate Cycle / Economic Concerns HVB Close and Integration

  24. Slide 24: Thank you

    Thank you To the entire FCCB TEAM!

Citizens Financial Services — Shareholder Meeting (April 2023) on 6ix