Just Dial Ltd. · NSE:JUSTDIAL
Just Dial — Q3 FY2025 Earnings Presentation
60 slides from Just Dial's earnings presentation, Jan 10, 2025
Slide 1: Cover letter to stock exchanges
January 10, 2025 To BSE Limited National Stock Exchange of Metropolitan Stock Exchange of India PJ Towers, India Limited Limited Dalal Street, Exchange Plaza, Plot no. C/1, 205(A), 2nd Floor, Mumbai - 400001 G Block, Bandra-Kurla Complex, Piramal Agastya Corporate Park, Scrip Code: 535648 Bandra (Ea
Slide 2: Corporate Presentation January 2025
CORPORATE PRESENTATION January 2025
Slide 3: Disclaimer
DISCLAIMER This Presentation has been prepared by Just Dial Limited (“Just Dial”) for investors, shareholders, analysts and other relevant stakeholders, solely for informational purposes. The information set out in this Presentation, including business overview, traffic related numbers, products rel
Slide 4: Business Overview
BUSINESS OVERVIEW
Slide 5: Company Overview
C O M PA N Y O V E R V I E W Justdial’s services connect High user engagement, 151.4 sellers of products & services million ratings & reviews with potential buyers/ users 191.2 million quarterly unique visitors in Q3-FY25 Database of 47.5 million listings Scalable and profitable business model 601,0
Slide 6: Key Strengths
KEY STRENGTHS ❑ First Mover Advantage in Indian Local Search Market ❑ Strong Brand Recognition with 191.2 million unique quarterly visitors^ in Q3 FY25 (198.0 million in Q2 FY25) ❑ Comprehensive database of 47.5 million listings ❑ Attractive Value Proposition For Local SMEs ❑ Experience and Expertis
Slide 7: Nationwide Presence
N AT I O N W I D E PRESENCE Chandigarh Delhi NCR (Noida) Nationwide coverage, branches Jaipur in 11 cities across India Ahmedabad Kolkata Corporate Headquarters in Mumbai, Technology operations in Bengaluru Mumbai Pune Hyderabad 4,478 employees in tele-sales, 5,287 feet-on-street salesforce Bengalur
Slide 8: Platforms Traffic Share
P L AT F O R M S 86.0% MOBILE Mobile Site & Apps Traffic Share Q3 FY25 11.2% D E S K TO P/ P C 191.2 million^ www.justdial.com 2.8% VOICE 88888-88888 ^ Unique visitors are aggregated across various mediums – Voice, Desktop/ PC, Mobile; these may not necessarily be mutually exclusive
Slide 9: Mobile
MOBILE Android & iOS Apps Predictive Auto-Suggest Company, Category, Product Search Map View of Category Search Location Detection Voice Search App Notifications JD Pay Maps & directions Location-based search service Ratings & Reviews Friends’ Ratings Real-time Performance tags for listings Catalogu
Slide 10: Website
WEBSITE Predictive Auto-Suggest Company, Category, Product Search Location Detection Maps & directions Operating hours Business logos Pictures & videos Ratings & reviews Friends’ Ratings Catalogues Search Plus Popular Category Searches
Slide 11: Voice
VOICE 88888-88888 Operator-assisted Hotline Number One number across India 24 Hours a day x 7 Days a week Multi-lingual support Zero-ring Pickup Personalized Greeting Multiple queries in one call Instant WhatsApp, SMS & Email
Slide 12: Value Proposition for SMEs
VA LU E P R O P O S I T I O N FOR SMEs LISTING OWN WEBSITE PAYMENTS RATINGS REACH Every SME should Justdial can SMEs can accept Ratings are key to With curated be listed on create websites digital payments users’ decision- content including Justdial - India's for SMEs from their making, JD Catalogui
Slide 13: User Engagement
USER ENGAGEMENT 151.4 million Ratings & Reviews Mobile-verified, unbiased ratings Intelligent tags to capture experiences Friends’ Ratings 5-Point Rating Scale Photos Upload with Review Robust Audit Mechanism
Slide 14: Product Overview
PRODUCT OVERVIEW
Slide 15: JD Mobile
JD Mobile Justdial earch in Mumbai B2B Doctors Travel Beauty Wedding Gym Planning S--) xK af Packers Repairs & Rent & Hire ‘& Movers Services & @ Explore Loans Real Estate PG/Hostel List Your Business For CarHire s Education & Jobs ‘Show More Home Services aa Stocks < Mainland China Link Road-Malad
Slide 16: JD Mobile
JD Mobile < General Physician Doct... Qaa Link Road-Malad West, Mumbai Sr V Plant Advance Hair Clinic 4.8% in ¢Sortby Book Appointment —_ Available § 27.1k Results for your search ©Dr .Jitendra. R .Parekh Clin.. 10 Ratings Borivali West ~ 3.7 km Opens at 10:00 am tomorrow © 126 Enquiries Responsive
Slide 17: JD Mobile
JD Mobile < QA i © The Neha Salon & Academy 2k Ratings verified ‘vlna Goregaon West, Mumbai + @ 8 min + 2.7 km Service Provider - 35 Years in Business © 128 enquiries answered Open Now: until 8:30 pm ¥ Vv x call WhatsApp Book Now _ Direction Review Reviews Services Overview Catalogue You have rated
Slide 18: JD Mobile
JD Mobile <- Prequel QA: <_ Mainland China QA: Uploaded By : Owner Reviews Services Quick Info Photos Reviews Services Quick Info Photos 2s 111(47) BB rood (20) BBY amvienc: Q FER 00) By roo (os) HBB ambience: Q % a 3 % : Callow Callow
Slide 19: Voice Search
Voice Search Listening..... Mainland China restaurant a 52) » Ed 145k Ratings verified conway Andheri West, Mumbai + 15 min + 5.0km Chinese Restaurants - 25 Years in Business ® 2800 Price for two Opens at: 07:30 PMV Vv w a call WhatsApp Direction — Review share Overview Menu Locations Reviews Se You
Slide 20: Enhanced Ratings & Reviews System
Enhanced Ratings & Reviews System
Slide 21: Review Insights
Review Insights Key Insights a> What users liked ‘+ Many customers mentioned thatt the food at Persian Darbar is delicious and offers a good variety of Mughlai cuisine, + Some reviews highlighted the friendly staff and good service at the restaurant. + The ambiance of the restaurant was praised by s
Slide 22: JD Website
JD Website ie [ susiness J Justdial Bev Weare sting investorretaions Alecds sracvenise wreeusing fp 6 Crore+‘ Businesses és Download App | Search for Spa & Salons Search across ‘ © Mumbai REPAIRS & REALESTATE DOCTORS SERVICES Finest Halpat Fc 2025 Book hotels, Tour packages and more na am wecig vw =
Slide 23: JD Website
JD Website m . [ pusiness | Justdial | © wumvai Prequel Hebbal x env Ghadverise LtFreeustng ft 8 Songaote > Restaurants mRargalore > Restaurants in Hebbal > Prequel Add More Photo @) Prequel fesauans Nommindoneescwenss cuit CI @ Hebbal, Bangalore - Open until 1:00 am ~ ©1400 Price for two \. Show Nu
Slide 24: JD Mart – Exclusive B2B Platform
JD Mart – Exclusive B2B Platform
Slide 25: JD Mart – Exclusive B2B Platform
JD Mart – Exclusive B2B Platform
Slide 26: JD Mart – Exclusive B2B Platform
JD Mart – Exclusive B2B Platform
Slide 27: JD Mart – Exclusive B2B Platform
JD Mart – Exclusive B2B Platform
Slide 28: JD Mart – Exclusive B2B Platform
JD Mart – Exclusive B2B Platform
Slide 29: Self-Sign-up for SMEs to start paid campaign
Self-Sign-up for SMEs to start paid campaign
Slide 30: JD Business – Dashboard for SMEs to manage campaigns
JD Business – Dashboard for SMEs to manage campaigns
Slide 31: Beyond Search: JD Shopping, Quotes, Travel
Beyond Search JD Shopping Get quotes on Products Travel
Slide 32: Beyond Search: Flights, Bills & Recharge, JD Pay
Beyond Search Flights Bills & Recharge Jd Pay
Slide 33: Beyond Search: Stocks, Logistics, Quotes
Beyond Search Stocks Logistics Get quotes
Slide 34: JD Xperts – One Stop Solution for On-Demand Services
JD Xperts – One Stop Solution for On-Demand Services
Slide 35: JD Omni – Cloud-Hosted Solution for Digitalizing Businesses
JD Omni – Cloud-Hosted Solution for Digitalizing Businesses
Slide 36: JD Homes
JD Homes < © Prime Property Consultant 72 Ratings Sanpada Sector I, Mumbai Real Estate Agents + 30 Years in Business go) » Response time: 2 hrs = @ 131 enquiries answered Open Now: until 8:00 pm ¥ S q Call WhatsApp _ Direction Overview = Properties Start your review Listed Properties . Ront 16,000 %
Slide 37: Operational & Financial Overview
O P E R AT I O N A L & F I N A N C I A L OVERVIEW
Slide 38: Key Business Attributes
E F F I C I E N T & P R O F I TA B L E B U S I N E S S M O D E L ▪ Paid Advertisers pay a fixed fee to run search- led advertising campaigns for their businesses on Justdial’s platforms ▪ Various premium & non-premium listing packages available which determine placements in search results ▪ Multiple
Slide 39: Quarterly Unique Visitors (million)
TRAFFIC/ VISITORS Quarterly Unique Visitors (million) 198.0 200 191.2 181.3 180 171.4 171.7 171.1 165.9 156.8 159.3 160 140 120 100 80 60 40 20 0 3Q FY23 4Q FY23 1Q FY24 2Q FY24 3Q FY24 4Q FY24 1Q FY25 2Q FY25 3Q FY25
Slide 40: Quarterly Unique Visitors split (million)
TRAFFIC/ VISITORS Quarterly Unique Visitors split (million) 200 180 160 140 120 169.0 164.4 100 154.5 146.5 147.9 141.2 144.7 80 134.0 137.2 60 40 20 20.8 20.4 23.4 21.4 17.1 16.6 18.6 17.9 19.1 0 5.6 5.5 6.3 5.9 5.6 5.6 6.3 5.6 5.4 3Q FY23 4Q FY23 1Q FY24 2Q FY24 3Q FY24 4Q FY24 1Q FY25 2Q FY25 3Q
Slide 41: Ratings & Reviews (million)
USER ENGAGEMENT Ratings & Reviews (million) 175 148.0 149.1 150.3 151.4 150 144.6 145.8 147.0 139.8 143.0 125 100 75 50 25 0 3Q FY23 4Q FY23 1Q FY24 2Q FY24 3Q FY24 4Q FY24 1Q FY25 2Q FY25 3Q FY25
Slide 42: Active Listings - period end (million)
D ATA E N R I C H M E N T Active Listings - period end (million) 50 47.5 46.2 44.9 45 43.6 41.6 40.2 40 38.0 36.5 35.0 35 30 25 20 15 10 5 0 3Q FY23 4Q FY23 1Q FY24 2Q FY24 3Q FY24 4Q FY24 1Q FY25 2Q FY25 3Q FY25
Slide 43: Listings with Geocodes (million)
D ATA E N R I C H M E N T Listings with Geocodes (million) 35 31.8 30.8 29.5 30 28.5 26.4 25.3 25 23.5 22.3 20.8 20 15 10 5 0 3Q FY23 4Q FY23 1Q FY24 2Q FY24 3Q FY24 4Q FY24 1Q FY25 2Q FY25 3Q FY25
Slide 44: Images in Active Listings (million)
D ATA E N R I C H M E N T Images in Active Listings (million) 225 216 207 198 200 188 176 175 165 150 150 139 132 125 100 75 50 25 0 3Q FY23 4Q FY23 1Q FY24 2Q FY24 3Q FY24 4Q FY24 1Q FY25 2Q FY25 3Q FY25
Slide 45: Cumulative JD App Downloads (million)
MOBILE APPS Cumulative JD App Downloads (million) 40 38.2 39.0 36.4 37.3 35.0 35.8 35 34.0 32.2 33.1 30 25 20 15 10 5 0 3Q FY23 4Q FY23 1Q FY24 2Q FY24 3Q FY24 4Q FY24 1Q FY25 2Q FY25 3Q FY25
Slide 46: Operating Revenue (Rs million)
REVENUE Operating Revenue (Rs million) 3,000 2,848 2,873 2,806 2,650 2,703 2,606 2,470 2,500 2,325 2,214 2,000 1,500 1,000 500 - 3Q FY23 4Q FY23 1Q FY24 2Q FY24 3Q FY24 4Q FY24 1Q FY25 2Q FY25 3Q FY25
Slide 47: Adjusted EBITDA (Rs million) & Margin %
O P E R AT I N G M A R G I N Adjusted EBITDA (Rs million) & Margin % 900 36% 30.2% 750 28.8% 28.8% 30% 26.2% 600 22.8% 24% 18.6% 450 15.3% 867 18% 14.7% 807 821 13.3% 707 300 606 12% 486 356 363 150 294 6% - 0% 3Q FY23 4Q FY23 1Q FY24 2Q FY24 3Q FY24 4Q FY24 1Q FY25 2Q FY25 3Q FY25 Note: Adjusted EB
Slide 48: Expenses as % of Operating Revenue
COST STRUCTURE Expenses as % of Operating Revenue 100% 1.6% 1.5% 1.8% 1.0% 3.3% 0.9% 2.5% 3.5% 3.0% 2.4% 3.1% 2.2% 80% 12.2% 11.6% 11.2% 0.1% 3.0% 2.1% 2.1% 2.1% 10.1% 0.0% 3.2% 9.9% 0.0% 2.8% 0.0% 2.9% 0.0% 9.7% 3.1% 9.6% 9.9% 9.6% 60% 40% 74.5% 73.1% 74.1% 71.2% 67.3% 64.1% 61.6% 61.2% 60.2% 20% 0
Slide 49: Other Income (Rs million)
OTHER INCOME Other Income (Rs million) 1,200 1,136 1,000 913 869 814 800 749 774 742 713 600 579 400 200 - 3Q FY23 4Q FY23 1Q FY24 2Q FY24 3Q FY24 4Q FY24 1Q FY25 2Q FY25 3Q FY25 Note: Other Income primarily constitutes mark-to-market (MTM) gains on treasury portfolio, which can have high quarterly
Slide 50: Net Profit (Rs million) & PAT Margin %
NET PROFIT MARGIN Net Profit (Rs million) & PAT Margin % 1,750 42% 38.4% 38.7% 1,541 36.0% 1,500 1,412 36% 32.0% 1,313 1,250 27.3% 1,156 30% 27.1% 25.7% 25.4% 1,000 22.5% 920 24% 838 834 753 718 750 18% 500 12% 250 6% - 0% 3Q FY23 4Q FY23 1Q FY24 2Q FY24 3Q FY24 4Q FY24 1Q FY25 2Q FY25 3Q FY25 Note:
Slide 51: Active Paid Campaigns - period end
PA I D C A M P A I G N S Active Paid Campaigns - period end 700,000 591,650 598,430 601,080 600,000 583,690 560,830 566,955 538,220 548,270 521,880 500,000 400,000 300,000 200,000 100,000 - 3Q FY23 4Q FY23 1Q FY24 2Q FY24 3Q FY24 4Q FY24 1Q FY25 2Q FY25 3Q FY25
Slide 52: Cash & Investments - period end (Rs million)
CASH AND INVESTMENTS Cash & Investments - period end (Rs million) 55,000 49,428 50,627 50,000 47,555 46,254 45,000 44,053 42,822 40,668 41,592 39,344 40,000 35,000 30,000 25,000 20,000 15,000 10,000 5,000 - 3Q FY23 4Q FY23 1Q FY24 2Q FY24 3Q FY24 4Q FY24 1Q FY25 2Q FY25 3Q FY25
Slide 53: Sales Strength - Period End
SALES FORCE Sales Strength - Period End 14,000 11,947 11,590 11,746 12,000 11,532 10,906 9,980 10,184 9,816 9,765 10,000 4,971 4,749 4,734 4,841 4,487 8,000 3,707 3,754 3,866 3,764 6,000 1,748 1,750 1,746 1,745 1,705 1,574 1,532 1,574 1,523 4,000 5,228 5,091 5,266 4,946 4,714 4,694 4,744 2,000 4,535
Slide 54: 3Q FY25 Performance Summary
JUST DIAL LTD - 3Q FY25 (Quarter ended December 31, 2024) PERFORMANCE SUMMARY Metric Unit 3Q FY25 3Q FY24 YoY change 2Q FY25 QoQ change Operating Revenue (₹ million) 2,873 2,650 8.4% 2,848 0.9% Operating EBITDA (₹ million) 866 604 43.4% 821 5.5% Operating EBITDA Margin % 30.1% 22.8% 735 bps 28.8% 13
Slide 55: 3Q FY25 Performance Summary
JUST DIAL LTD - 3Q FY25 (Quarter ended December 31, 2024) PERFORMANCE SUMMARY Metric Unit 3Q FY25 3Q FY24 YoY change 2Q FY25 QoQ change Unique Visitors (million) 191.2 165.9 15.3% 198.0 -3.5% - Mobile (million) 164.4 141.2 16.4% 169.0 -2.7% - Desktop/ PC (million) 21.4 19.1 12.3% 23.4 -8.5% - Voice
Slide 56: Board of Directors
BOARD OF DIRECTORS EXECUTIVE DIRECTOR V S S Mani is the Founder, Managing Director and Chief Executive Officer of Justdial. With over 36 years of experience in V S S Mani the field of media and local search services, he has successfully steered and kept our business on the growth track, driven by te
Slide 57: Board of Directors
BOARD OF DIRECTORS NON-EXECUTIVE DIRECTORS V. Subramaniam is a Chartered Accountant and Cost Accountant. He has over 25 years of experience in the fields of finance, accounts, taxation and business management. He has over the years served at various leadership positions in V. Subramaniam industries
Slide 58: Leadership Team
LEADERSHIP TEAM Name Designation Experience Functional Areas Overall growth strategy, planning, execution & V S S Mani Managing Director & CEO 36 Years management V Krishnan Group President 31 Years Growth Strategy and Business Development Finance, Strategy, Accounting, Treasury, Audit, Legal, Abhis
Slide 59: Shareholding Pattern
S H A R E H O L D I N G P AT T E R N 7.75% 74.15% INDIVIDUALS PROMOTER GROUP* 8.68% AS ON FOREIGN DEC 31, 2024 INVESTORS 9.42% DOMESTIC INVESTORS *Stake held by Promoter - Reliance Retail Ventures Limited (RRVL) = 63.84%
Slide 60: End of Presentation
End of Presentation Registered & Corporate Office: Just Dial Limited, Palm Court Building M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai - 400064. For any queries, please contact us at investors@justdial.com