Insurance Australia Group Ltd · ASX:IAG
Insurance Australia — Shareholder Meeting (October 2026)
21 slides from Insurance Australia's shareholder meeting presentation, Oct 22, 2026
Slide 1: 2026 AGM Addresses & Materials
ASX release 22 October 2026 For personal use only 2026 AGM Addresses & Materials IAG’s 2026 Annual General Meeting (AGM) commences at 9.30am today, 22 October 2026. Attached are the AGM addresses to be delivered by the Chair, Tom Pockett, and Managing Director and CEO, Nick Hawkins, as well as the d
Slide 2: Chair Address to 2026 AGM
ASX release 22 October 2026 For personal use only Chair Address to 2026 AGM Tom Pockett, Chair Ladies and gentlemen, I am proud to report on another year of delivering strong outcomes for our customers, shareholders, people, communities, and the environment, driven by our clear purpose – to make you
Slide 3: Chair Address: resilience and shareholder returns
We are helping drive a system-wide approach by working with governments, regulators, suppliers and industry partners. Our leadership in shaping a more resilient future is clear from our actions this year: • We set the national agenda on risk and resilience as the presenting partner of the Australian
Slide 4: Supporting diversity and our Board
Supporting diversity We are building a diverse and inclusive leadership team that reflects the communities we serve, with a target of 40-60% gender representation across each level of senior management. This commitment to diversity starts at the top, with a Board gender diversity target of 40% women
Slide 5: CEO Address
ASX release 22 October 2026 For personal use only CEO Address to 2026 AGM1 Nick Hawkins, Managing Director and Chief Executive Officer Thank you Chair, and good morning, everyone. I also acknowledge the Traditional Owners of the land on which we meet, and pay my respects to Elders past, present and
Slide 6: Ambition 2030
Ambition 2030 This year, we launched Ambition 2030: our plan for the next phase of our company’s growth. By 2030, our ambition is to: • serve more than 11 million customers; • write more than $25 billion in gross written premium; For personal use only • and maintain our high customer engagement scor
Slide 7: IAG's winning formula
IAG’s winning formula Let’s look at what makes our business different – and why it matters. • Our customer dataset enables us to expand and deepen customer engagement, improve our retention and drive growth. • We have built a modern, scalable technology platform. For personal use only • This also se
Slide 8: Our brands and distribution channels
Our brands and distribution channels Growth is a major focus for us and here, our distribution model is a key advantage. Across Australia and New Zealand, we operate across more channels, through more brands and for more customer segments than any other insurer in this market. Each brand plays a dis
Slide 9: About IAG
For personal use only About IAG IAG is the parent company of a general insurance group with operations in Australia and New Zealand. IAG’s main businesses underwrite over $18 billion of insurance premium per annum under many leading brands, including: NRMA Insurance, RACV (under a distribution agree
Slide 10: CEO Address - 2026 Annual General Meeting
CEO Address Nick Hawkins rsonal use only Managing Director and Chief Executive Officer 2026 Annual General Meeting 22 October 2026
Slide 11: Important information
Important information This presentation contains general information current as at 22 October 2026 (unless otherwise stated) and is not a In addition, there are particular risks and uncertainties associated with implementation of IAG’s strategy and related recommendation or advice in relation to any
Slide 12: FY26 outcomes demonstrate strategic focus
FY26 outcomes demonstrate strategic focus Financial strength and Supporting customers rsonal use only operational excellence & communities Gross Written Premium Underlying Insurance Profit Return on Equity Customers Claims paid $18,412m $1,578m 13.9% ~9.5m ~$12.4bn (up 7.6%) (up 2.3%) (up 190bps on
Slide 13: Ambition 2030
Ambition 2030 rsonal use only We make the world a Delivered through leading Customer Community safer place for 33 million owned and partner brands 11m+ Customers Leading advocacy Australians and 55 tNPS role in risk New Zealanders $25bn+ GWP reduction People Shareholder High performing ROE 15%+ cult
Slide 14: Delivering against ambitious targets
Delivering against ambitious targets FY21 – FY26 progress rsonal use only $18.4bn 12.6 18.4 $1,552m 1,007 1,552 $1,578m 1,095 1,578 Gross Written Premium Reported Insurance Profit Underlying Insurance Profit up 46% up 54% FY21 FY26 up 44% FY21 FY26 FY21 FY26 9.5 11.6% 9.5m 13.9% 8.5 13.9 12.7 11.6 1
Slide 15: Our refreshed strategy
Our refreshed strategy Our Purpose We make your world a safer place rsonal use only Our Strategy A stronger IAG helping more of Australia and New Zealand Our Priorities Customer Insurance Future Fit Exceptional Obsession Excellence Operations People Our Values Honest Easier Act and Reimagine Treat e
Slide 16: IAG's Ambition 2030 winning formula
IAGʼs Ambition 2030 winning formula Market leader Protecting more Mid-single digit rsonal use only customers across Australia and GWP growth New Zealand Data Leading brands Customer Member-based retail brands, intelligence and strong commercial brands, sophisticated 15%+ leading products, and underw
Slide 17: Our technology transformation supports Ambition 2030
Our technology transformation supports Ambition 2030 Scaled Modern Delivering the Future AI Acceleration Platform Delivered rsonal use only Customer experience Deploy • Retail Enterprise Platform for our people complete, extension to RACQ, • Optimised for generative search and chat RACV underway Mak
Slide 18: Our distribution model features leading brands
Our distribution model features leading brands rsonal use only Maintaining Customer presence and search, quote and relevance wherever buy assisted customers chose by AI to engage with insurance Broker Annual General Meeting | 22 October 2026 9
Slide 19: Strong foundations with ~60% of revenue from leading member organisations
Strong foundations with ~60% of revenue from 4 leading member organisations rsonal use only Reach AU-wide excl Victoria Victoria Queensland NZ-wide Members 3.3m 2.3m 1.7m NA Term Owned + in perpetuity In perpetuity 25 years (from 2025) + options Owned Customers ~4m ~1.4m ~ 870k ~800k FY26 GWP ~A$6.0
Slide 20: FY27 guidance
FY27 guidance1 GWP growth Reported insurance margin rsonal use only 5% to 8% 14.5% to 16.5% Reflects premium increases that cover claims inflation combined This assumes: with direct customer and volume growth, along with: • FY27 natural perils allowance of $1,491m, in line with • Underlying growth i
Slide 21: Preliminary voting results – 2026 AGM resolutions
Preliminary voting results – 2026 AGM resolutions rsonal use only For Against Open Direct and proxy votes Number of votes % of votes Number of votes % of votes Number of votes % of votes 2. Re-election of Directors 2(a) Re-election of Simon Allen 1,415,897,584 98.58% 15,728,094 1.09% 4,712,632 0.33%
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