One Point One Solutions Ltd. · NSE:ONEPOINT
One Point One Solutions — Investor Presentation (January 2019)
23 slides from One Point One Solutions's investor presentation, Jan 11, 2019
Slide 1: Intimation for Investor Presentation
™ | PO i N f [ BUSINESS PROCESS PARTNERS To Date: 11°" January 2019 The Manager National Stock Exchange of India Ltd Exchange Plaza, Bandra Kurla Complex, Bandra (East), Mumbai 400 051 Security Code: ONEPOINT Sub: Intimation for Investor Presentation. Ref.: Regulation 30 (Disclosure of event or info
Slide 2: Welcome to the Customer Engagement Revolution
WELCOME TO THE CUSTOMER ENGAGEMENT REVOLUTION - |POINTT
Slide 3: Contents
C 0 N T E N TS 1. INTRODUCTION 2. BUSINESS HIGHLIGHTS 3. INDUSTRIES WE SERVE _ 4. BUSINESS COMPOSITION _ 5. OUR CLIENTS 6. EVOLUTIONS OF SERVICES = 7. IT SOLUTIONS 8. MILESTONES & ACHIEVEMENTS 9. FINANCIALS © Point 2019
Slide 4: Next-Gen Business Process Management Company
NEXT-GEN BUSINESS PROCESS MANAGEMENT COMPANY Working to co-create a better future with our clients, we challenge legacy thinking and drive sustainable transformation. Headquartered in Navi Mumbai, 1Point1 is a Public Listed Company that helps businesses build better capabilities and enables them to
Slide 5: Business Highlights
BUSINESS HIGHLIGHTS
Slide 6: Business highlights
PUBLIC LISTED 5 EMPLOYEES : DELIVERY CENTRES : MARQUEE COMPANY : ON AVERAGE : PAN-INDIA : CLIENTS my ISO 85x 1.5m == ISSUE OVER TRANSACTIONS ana COMPLIANT WITH SUBSCRIBED A MONTH ISO 9001:2015 & ISO/IES 27001:2013 GURGAON 1 800 KEY INVESTORS GURGAON 2 13 os 75 HSBC REGIONAL INDORE UNIQUE LANGUAGES 2
Slide 7: Industries We Serve
BANKING & FINANCE New Accounts Balance Inquiry Stop Payment Request E-COMMERCE Order Booking Refund Processing Content Management Competition Mapping Complaint Management Delivery Status INDUSTRIES WE SERVE TELECOM Customer Service Complaint Management Collections Online Lead Management DTH Customer
Slide 8: Business Composition
Slide 9: Our Clients
OUR CLIENTS he. dicht)) Orwmm Pairtet safari easy! tindware INVESTMENTS. eomarsh asst mee = QR OA Em cast “oe ‘TTA TELESERVICES LIMITED a ORIENT Gey mm. g Grrg wren — SOWA ne airtel SWIGGY experience bathing EALTH INSURANCE TPA OF INDIA LID. Roll Investmente Lockine souuTions Tis Baie & Cookwithrrde
Slide 10: SBI Card
SBI Card Make life simple 1Point1 has partnered SBI Cards to manage its Collections portfolio. They have been able to add value to the collection management Process & Improve Performance through their Dialer strategy which optimises their receivables & improve customer experience while recovering th
Slide 11: Evolutions of Services
Slide 12: Evolution of Services
EVOLUTION OF SERVICES QQ = PANGEUM - UNIFIED CUSTOMER INTERACTION = DATA ANALYTICS AND ARTIFICIAL O INTELLIGENCE = VOICE Qh ANALYTICS DHS Y CONTENT : tJ MANAGEMENT IVR ; SOLUTIONS LEAD . CUSTOMER GENERATION CARE : © 1Point12019
Slide 13: IT Solutions
df SOLUTIONS © 1Point12019
Slide 14: Customised omni channel solutions
Our customised omni channel solutions help enterprises to build better ways of working, drive innovation and ‘maximise value in each of their business interactions. 2 [mn ABACUZ © 1Point12019
Slide 15: © 1Point120
© 1Point120
Slide 16: Milestones & Achievements
2017 Navbharat SME Bu: © 1Point12019
Slide 17: Milestones & Achievements
MILESTONES & ACH 2015 ay ay” Growth of 20% vg rd Partners with Airtel’s ian mega launch of “My Plan” ey nationwide 2016 Top 3 D2H players in India serviced by 1Point1 Recognition for technology solutions platform from leading teleshopping organisations 2017 Marching to exceed the 100 cr mark Roll ou
Slide 18: Financial Highlights
— ELNANCIAL FIGALIGHTS oa .
Slide 19: Revenue and EBIDTA growth
REVENUE * 46% * 26% Voy YoY 6 MONTHS YoY 12 MONTHS EBIDTA 4 A8%" 50% YM vnus *A2% * AAD es Marching to exceed the © 1Point120
Slide 20: Financial Performance (Rs. Crores)
FINANCIAL PERFORMANCE (RS. CRORES) PERIOD ENDING 31ST MARCH,2018 PARTICULARS 6 MONTHS 6 MONTHS 12MONTHS : 12MONTHS : IHFY1¢ : IHFY : : FY : FY17 TOTAL REVENUE : 73.26 : 50.10 : 46% : 121.14 : 95.84 : 26% EBIDTA : 14.05 : 9.47 ; 48% : 24.23 ; 16.16 : 50% EBIDTA MARGIN % : 19.18% : 18.90% : - : 20% :
Slide 21: Consolidated Statement of Assets & Liabilities
CONSOLIDATED STATEMENT OF ASSETS & LIABILITIES SHAREHOLDER’S FUND {A] SHARE CAPITAL (B] RESERVES AND SURPLUS NON-CURRENT LIABILITIES (A) LONG-TERM BORROWINGS (B) DEFERRED TAX LIABILITIES (NET) (C) LONG-TERM PROVISIONS CURRENT LIABILITIES [A] SHORT-TERM BORROWINGS. (B) TRADE PAYABLES (C) OTHER CURREN
Slide 22: Peer Comparison
PEER COMPARISON PARTICULARS FY18 > ONEPOINTONE { ECLERXSERVICES ; FIRSTSOURCE : HINDUJAGLOBAL ; MPHASISLTD : ZYLOG SYSTEMS (In C : SOLUTIONSLTD : LTD : SOLUTIONSLTD :; SOLUTIONSLTD : : LTD TOTAL INCOME ; 120.99 ; 1,405.29 : 3,540.68 : 3,885.43 6,707.93 ; 177.06 EBITDA MARGIN (%) : 17.04 =: 28.93 13.
Slide 23: To building a better future with you
- TOBUILDINGA BETTER FUTURE WITH YOU
One Point One Solutions — Investor Presentation (January 2019) on 6ix