One Point One Solutions Ltd. · NSE:ONEPOINT
One Point One Solutions — 1Point1 Solutions — Q2 FY2027 Earnings Presentation
39 slides from One Point One Solutions's earnings presentation, November 2026
Slide 1: 1Point1 Solutions: AI-powered. Wired for outcomes.
AI-powered. Wired for outcomes. 1Point1 Solutions Trusted to Lead. Built to Deliver Investor Presentation November 2026
Slide 2: Table of Contents
Table of Contents Quarterly Highlights Strategic Direction Sustained. Scaled. Trusted Company Overview ResolX – Our Unique AI Stack Expanding Global Footprint Sectoral Expertise Value Differentiator Service Suite
Slide 3: Quarterly Highlights
Quarterly Highlights Accelerating Organic Growth. Deepening Customer Relationships. Expanding AI. Strengthening Value.
Slide 4: Management Commentary
Management Commentary A Message From The Founder This quarter, we witnessed a strong acceleration in organic growth, reflecting the strength and resilience of our business. New client additions and sustained renewals with improved margins are enhancing revenue visibility. A healthy pipeline of multi
Slide 5: Financial Summary
Financial Summary Quarterly Financial Highlights INR Crores, unless otherwise QoQ YoY YoY Q2FY27 Q1FY27 Q2FY26 H1FY27 H1FY26 mentioned Growth Growth Growth Total Income 178.2 161.9 10.1 75.5 135.9 340.1 150.1 126.7 Revenue from Operations 174.6 158.3 10.1 70.9 146.9 333.3 139.9 138.3 EBITDA 45.3 39.
Slide 6: Accelerated Growth Across The Globe, Powered By Large Deals
Accelerated Growth Across The Globe, Powered By Large Deals Strong Broad-Based Growth From New Accounts & Renewals with Improved Margins Across Geographies Secured INR 39.32 Crore Customer Experience Centre of Excellence Mandate from Leading Power Utility • Engagement will deploy operational and dom
Slide 7: Enterprises Need Resolution, We Provide Solutions
Enterprises Need Resolution, We Provide Solutions Seeing Strong Demand For ResolX Solutions Automating Onboarding Conversational Intelligence Journeys And Orchestrating Now Progressing Across Customer Interactions At Scale Insurance And Banking 3x Growth 7 4× 50% 24% 79 pts AGENTIC BOTS DEPLOYED IN
Slide 8: Expanding From Customer Experience Into Enterprise Operations
Expanding From Customer Experience Into Enterprise Operations New Solutions Extend ResolX Across The Employee Lifecycle HIRE ASSESS TRAIN DEPLOY Right Talent For The Right Job Nurture. Equip. Train. Succeed From Job Description To Evidence-backed Hiring Decision From Classroom Training To Realistic
Slide 9: Monetising AI: From Operating Expertise to AI-led Revenue
Monetising AI: From Operating Expertise to AI-led Revenue Using Clariva, we have been able to create a tangible blueprint for converting domain knowledge into proprietary solutions, higher-value commercial models and repeatable enterprise use cases. 01 02 03 04 Operate Codify Commercialise Scale App
Slide 10: External Recognition Across The Globe
…Resulting In External Recognition Across The Globe 1Point1 Solutions Wins Silver at WORLDCOB's THE BIZZ Awards 2026, Texas, USA • Presented by WORLDCOB, a global business confederation, THE BIZZ Awards recognise organisations demonstrating excellence across leadership, innovation, quality, manageme
Slide 11: Strategic Direction
Strategic Direction From Strategy to Execution, Engineering Value through Powerful Outcomes
Slide 12: Our Dual Engines of Growth
Our Dual Engines of Growth Combining Domain Expertise With Agentic AI, Accountable Together. 1POINT1 SOLUTIONS RESOLX, A 1POINT1 COMPANY Deep Domain Expertise & Global Operations Proprietary Agentic AI Platform Provides the agentic AI and proprietary resolution Provides the global operations, domain
Slide 13: Where Domain Depth Meets Enterprise Execution
Where Domain Depth Meets Enterprise Execution Built in Operations, Domain Intelligence Accountable for Enterprise-Grade Not in a Lab That Knows the Workflow Resolution, Not Activity Global Execution • Designed around live enterprise • Combine domain workflows, • Provides the people, capability, • En
Slide 14: Engineer Every Interaction. Deliver Every Outcome.
Engineer Every Interaction. Deliver Every Outcome. Engineer the Engineer the Engineer the Engineer the Conversation Workflow Intelligence Outcome CX Layer DX Layer Agentic AI Layer Governance + Commercial • Voice to video • Unified AI powered Ecosystem • Domain-trained Agentic AI • Global certificat
Slide 15: How We Transform Customer Experience End-to-End
How We Transform Customer Experience End-to-End Inbound Potential Benefits: Cognitive channels to eliminate ~30-40% improvement in *TCO simple queries (NLP IVR, Chat Eliminate Unassisted Care BOT, Email BOT) Reduce inbound interactions, General information, Request, etc. 10-15% Contact Elimination N
Slide 16: Sustained. Scaled. Trusted.
Sustained. Scaled. Trusted. A Reputation forged through Consistent & Reliable Business Impact
Slide 17: Trusted to Lead. Built to Deliver.
Trusted to Lead. Built to Deliver. Our Legacy Is Not What We Say, But What We Have Done Number of Years Clients Clients Renewals Contracts ‘09 ‘10 ‘11 ‘12 ‘13 ‘14 ‘15 ‘16 ‘17 ‘18 ‘19 ‘20 ‘21 ‘22 ‘23 ‘24 ‘25 ‘26 BFSI 31 10 33 Telecom 5 0 5 Healthcare 8 3 9 Utility 5 0 5 Retail& Ecommerce 3 0 5 TTH 5
Slide 18: Company Overview
Company Overview Global, AI-powered Customer Experience And Enterprise Operations
Slide 19: Company Overview
Company Overview Global 4 Continents Listed in Stock Exchanges Market Headquartered 10 Delivery AI Powered 8000+ Experienced Professionals Cap. in Mumbai, Centres CX DX 2100 cr. India 17 years strong with 100+ Clients AI Resolution Suite Service Suite Industry Coverage / Domain Depth CX DX Managemen
Slide 20: Crossing Shores. Conquering Next.
Crossing Shores. Conquering Next. UK USA UAE INDIA COSTA RICA PANAMA SINGAPORE PHILIPPINES COLOMBIA (NETWORK PARTNER) Presence In Headquartered In AI powered with Hybrid Omni 4 Continents Mumbai, India Intelligence Cx Dx Channel
Slide 21: Corporate Journey
Corporate Journey Engineered for Transformation & Global Impact FY 2026 – FY FY 2025 – FY 2026 2027: Beyond & FY 2022 – FY AI-first Approach Thriving 2024 Inorganic Growth FY 2021 – FY Expansion 2022: Tech Transformation • June 2025 - registered FY 2018 – FY tech subsidiary 1POINT1 • April 2026 - Su
Slide 22: Awards & Recognition
Awards & Recognition The Feats That We Define Who We Are! 2026 Leadership 2025 • CMD, CEO - Global Business, Co-Founder of ResolX & 3 more Leaders honoured at WORLDCOB’s, THE BIZZ Awards 2026, Texas USA • CMD Akshay Chhabra Awarded Most Promising Business Leader of the Year – ET Edge • AI Leader of
Slide 23: Our Proprietary AI Stack
Our Proprietary AI Stack From Conversations to Resolutions Resolution As A Service (RaaS) ISO 42001 Certified
Slide 24: The Resolution Suite: 1Point1 Technology Labs
- 1Point1 Technology Labs THE RESOLUTION SUITE & Still Counting… Born Agentic. Not Pivoting. Move beyond basic automation. Omvia is the agentic AI that ResolX, a 1Point1 company, is the agentic AI platform transforms scattered touchpoints into a single, high-fidelity powering Resolution-as-a-Service
Slide 25: Our AI Positioning
Our AI Positioning Four principles that define how we build AI Utility Over Zero-Lag Direct Value Velocity as a Hype Customization Transfer Moat Purpose-built tools Immediate response to Eliminating third-party Fa s t e r r o l l o u t s t o k e e p d e s i g n e d f o r u t i l i t y, n o t evolvin
Slide 26: Expanding Global Footprint
Expanding Global Footprint Compliance + Capability + Proximity
Slide 27: Strategic LATAM Expansion via Netcom BCC
Strategic LATAM Expansion via Netcom BCC $33.37 Million acquisition of Netcom BCC establishes an immediate nearshore delivery presence in LATAM, Costa Rica being the hub delivery center Strategic Value Drivers Nearshore Specialized BFSI Bilingual AI-First Delivery Footprint Domain Expertise Scalabil
Slide 28: Value Differentiator
Value Differentiator Outpace. Outperform. Outlast.
Slide 29: How We Win Each Conversation
How We Win Each Conversation 1Point1 Solutions delivers business outcomes, not just outsourced capacity Legacy BPM Model 1Point1 Outcome Operations Headcount as proof of Scale 800 to 8,000 — the team scales with the commitment. The bigger the Model outcome, not the contract. team, bigger the invoice
Slide 30: Service Suite
Service Suite From Capability to Accountability, Orchestrating Customer Experiences across every touchpoint
Slide 31: One Partner. Seven Disciplines. Every Function, Engineered.
One Partner. Seven Disciplines. Every Function, Engineered. One unified engine powered by Hybrid Intelligence that transforms every function into measurable outcomes CX DX Management Collections & Recovery Trust & Safety Finance & Accounting • Hybrid Intelligence CX Delivery • High-Trust Collections
Slide 32: CX DX Management
CX DX Management Engineered to convert every conversation into revenue flow, eliminating leakage by design WHY US PERFORMANCE & ROI CLAIMS We run CX as a revenue engine, not a cost centre. Omnichannel customer experiences & digital solution suite engineered to acquire, cross-sell and retain customer
Slide 33: Collections & Recovery
Collections & Recovery Engineered for predictable recovery & not just chase payments WHY US PERFORMANCE & ROI CLAIMS Hybrid Intelligence model for high-trust, high-stakes functions across all delinquency buckets (1, 2, 3, and NPA) for banks, cards, and NBFCs using behavioral segmentation, channel in
Slide 34: Trust & Safety
Trust & Safety Engineered to secure every interaction, identity and outcome WHY US PERFORMANCE & ROI CLAIMS Trust & Safety demands high-precision execution where missed fraud alerts, identity errors, proctoring lapses or moderation failures can create significant downstream risk Accuracy SLA on Our
Slide 35: Finance & Accounting
Finance & Accounting Engineered for accuracy, compliance and accelerated financial performance WHY US PERFORMANCE & ROI CLAIMS Optimize Cash Flow & Working Capital by streamlining Accounts Payable, collections and DSO management to strengthen liquidity, vendor relationships and overall financial per
Slide 36: Knowledge Process Excellence (Medical, Legal & IP)
Knowledge Process Excellence (Medical, Legal & IP) Engineered to ensure precision, compliance & uncompromised quality across every record WHY US PERFORMANCE & ROI CLAIMS Execute complex, judgment-heavy knowledge processes including end-to-end medical record retrieval, medico-legal summaries, litigat
Slide 37: IT Solutions
IT Solutions Engineered to built end-to-end digital products, combining consulting, design & analytics, not just isolated code WHY US POSITION & ROI CLAIMS Competing directly with software and outsourced dev providers, we own the full lifecycle from strategy to run ops and differentiate through prod
Slide 38: Agentic AI Suite
Agentic AI Suite - Built To Solve, Designed To Outperform WHY US ResolX is the agentic AI platform powering Resolution-as-a-Service for enterprise PERFORMANCE & ROI CLAIMS customer operations Proprietary resolution orchestration, built and proven first within 1Point1's own live operations, then depl
Slide 39: Wired for Outcomes. Thank You
Wired for Outcomes. 1Point1 combines human expertise, agentic AI, domain depth and global delivery to transform customer and enterprise operations. Through ResolX, our agentic AI platform, we move enterprises from conversations and transactions to measurable resolutions and business outcomes. Thank