Moneyme Ltd. · ASX:MME
Moneyme — Investor Day (April 2021)
91 slides from Moneyme's investor day presentation, Apr 21, 2021
Slide 1: Investor Day Presentation
21 April 2021 ASX Announcement For personal use only Investor Day Presentation MoneyMe Limited (ASX: MME) (“MoneyMe” or “Group”) attaches a presentation to be made at MoneyMe’s Investor day meeting being held today at its Sydney office. Authorised on behalf of the MoneyMe Board and Disclosure Commit
Slide 2: Welcome to MoneyMe
For personal use only Welcome to 21 APRIL 2021 moneyme.com.au This presentation is authorised for release on ASX by the Board of MoneyMe Limited
Slide 3: Agenda for today
Agenda for today 1 Arrivals 12:00PM For personal use only 2 Welcome presentation 12:30PM 3 Insight Group Presentations – Part 1 12:50PM Introducing Autopay & Deep dive into products (Group 1) Technology, Data and AIDEN® & Marketing to Generation Now (Group 2) 4 Intermissions & discovery 13:15PM 5 In
Slide 4: FY21 Trading update
For personal use only FY21 Trading update
Slide 5: Q3 FY21 Trading Update – MoneyMe Accelerates
Q3 FY21 Trading Update – MoneyMe Accelerates For personal use only Customer Receivables ($m) • Record Originations & Gross Customer $265m+ Receivables. 13.3 5.3 • Record Revenue & Increasing Returns. 89.5 10.2 4.0 • Increasing operating 2.5 62.2 leverage and cost 52.3 efficiencies. 19.3 124.9 • Stro
Slide 6: For personal use only
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Slide 7: Same-day drive away finance with settlement within minutes
For personal use only Same-day drive away finance with settlement within 60 minutes
Slide 8: An outdated, broken system.
For personal use only An outdated, broken system.
Slide 9: The current process & problems
The current process & problems For personal use only Days to approve & settle Paperwork & lengthy forms Wet signatures Clunky process & delays Not available 7 days a week Lost revenue & sales
Slide 10: Forget “approvals” in minutes. That’s easy.
For personal use only Forget “approvals” in 60 minutes. That’s easy.
Slide 11: Real innovation is settlement within minutes.
For personal use only Real innovation is settlement within 60 minutes.
Slide 12: What no other lender is doing
What no other lender is doing For personal use only Secured vehicle finance that settles within 60 minutes, enabling dealers and brokers to close deals on-the-spot. Allow customers to drive-away the same-day. Available 7 days a week.
Slide 13: Game-changing benefits
Game-changing benefits For personal use only For dealerships & brokers: For customers: Same-day finance available 7 days a week Competitive low rates Approvals & settlement within 60 minutes Digital documents & signatures High approval rates No need for paperwork (compared to industry average) No ea
Slide 14: Can I pay with Autopay?
Can I pay with Autopay? For personal use only What BNPL did for retail, we’re doing for Auto. Drive more sales Higher purchase amounts Increase revenue
Slide 15: It’s a win-win for dealers, brokers and customers.
For personal use only It’s a win-win for dealers, brokers and customers.
Slide 16: Personal loans made easy-er
PERSONAL LOANS (~ - = LOANS MADE EASY-ER PERSONAL LOANS MADE ie sae vad 3 en r Personal loans OR \wesome low rates fr 6.25 = (comparison rate from 7.64% p.a)’ & « ! rey can be in your account sam iy J f * | \ ii Fors
Slide 17: Personal loans made easy-er
Personal loans made easy-er For personal use only v p.a. to 19.95% p.a. Risk-based interest rates from 6.25% 5-minute digital application v Loans up to $50,000 with averagev value >$8,200 and increasing Automated decisioning v Time to approval in minutes v App based v
Slide 18: Let’s take you behind the scenes…
For personal use only Let’s take you behind the scenes…
Slide 19: How do we approve in minutes? The ABCD model
For personal use only How do we approve in minutes? The ABCD model
Slide 20: How do we do it? The ABCD model.
How do we do it? The ABCD model. For personal use only Agile dynamic Biometrics Comprehensive Dynamic application Credit Data decision & AIDEN (CCR) engine
Slide 21: Time to approval
For personal use only Time to approval
Slide 22: Time to approval money.
For personal use only Time to approval money.
Slide 23: Convenience without the price tag
Convenience without the price tag For personal use only Low rates suited to each No early exit or v profile persons credit v repayment fees Call wait time Top-up funds available v under 8 seconds v within minutes Horizon centralises our product v and customer information
Slide 24: Strong growth trajectory
Strong growth trajectory For personal use only $52.69m $31.26m $18.50m Q1FY21 Q2FY21 Q3FY21
Slide 25: What to expect?
What to expect? Coming soon! Coming soon! Get My Rate For personal use only Low rate. One monthly Check your rate in 60 seconds repayment. It’s and easy choice. without affecting your credit score.
Slide 26: Freestyle, the virtual Mastercard for Gen Now
For personal use only We’ve applied the same model to Freestyle, the virtual Mastercard® for Gen Now.
Slide 27: Freestyle – a virtual card like no other
Freestyle – a virtual card like no other For personal use only Forget waiting days in the mail… A credit account with a Freestyle v use once approved virtual Mastercard® instantly available to Ditch the plastic, go 100% digital andveco-friendly Automated decisioning on-the-spot v Competitive low rat
Slide 28: Built for Gen Now.
Built for Gen Now. Virtual Mastercard® instantly available to transact For personal use only Total card spend using virtual Mastercard® $10.4m $6.72m $2.44m $1.2m Q4FY20 Q1FY21 Q2FY21 Q3FY21
Slide 29: Built for Gen Now.
Built for Gen Now. Tap n Pay anywhere is accepted For personal use only Total cleared transactions Average transaction amount $69 $63 151,486 $55 105,849 $46 44,651 25,997 Q4FY20 Q1FY21 Q2FY21 Q3FY21
Slide 30: Built for Gen Now. Payments platform
Built for Gen Now. Payments platform For personal use only Launched in September 2020 with 667 transactions and $140,726.36 total spend Person X 04 XX XX XX XX October to December 2020 had 5,719 transactions with $1,261,691.57 total spend January to March 2021 had 13,284 transactions and $2,801,620.
Slide 31: Built for Gen Now.
Built for Gen Now. Say goodbye to minimum repayments with ridiculously long terms… For personal use only Freestyle repayment terms are scheduled based on limits spread over 24 to 60 months. The benefits: Funds become available as you repay Tailored repayment terms based on credit limit Aligned with
Slide 32: Our winning formula has taken off
Our winning formula has taken off For personal use only $45.90m $30.20m $19.85m Q1FY21 Q2FY21 Q3FY21
Slide 33: What to expect… Retail partnerships
What to expect… For personal use only 1 Retail partnerships Partner
Slide 34: What to expect… Cross-selling
What to expect… For personal use only 2 Cross-selling Freestyle virtual Mastercard® as an add-on to our other products
Slide 35: MoneyMe+ Shop now & pay later
For personal use only moneyme- Shop now & pay later moneyme
Slide 36: On-the-spot finance for merchants to close sales
Give merchants on-the-spot finance to close sales while customers are in-store For personal use only Pay in instalments with up to 60 vmonths interest-free High approval rates with limits up to $50,000 Flexible interest-free promotions selected by the merchant with associated merchant fee Instant se
Slide 37: Large addressable market
Large addressable market For personal use only Capturing market share Rise of instalment Growing demand for with high ticket items loan transactions interest-free solutions Merchants not satisfied with Transaction volumes increasing Zip/Latitude/Humm current providers substantially
Slide 38: Strong performance with early phase product
Strong performance with early phase product For personal use only Expanding retail distribution network 300+ Education, merchants across multiple verticals e.g. Solar, Automotive, Home Improvements 1,400+ customers Material contribution to loan book growth 6% of company receivables in December 2020
Slide 39: Insight into MME+
Insight into MME+ Solar For personal use only Education & Training Many industry sectors Auto, Motorbikes & Boats of new customers into Home 91% MME ecosystem Health & Beauty Jewellery & Watches $4,500 Avg purchase value Other $18m+ of spending power
Slide 40: Enhancements that unlock long term growth
Enhancements that unlock long term growth For personal use only Expanding sales team • To increase merchant based quickly • Expected to reach 1000+ merchants by December 2021 Unlocking eCommerce Go to market launch • Allowing customers to transact online • Range of promotional and marketing initiati
Slide 41: We’re revolutionising the Australian real estate experience
For personal use only We’re revolutionising the Australian real estate experience
Slide 42: Bringing the pay-later experience to real estate
Bringing the pay-later experience to the real estate industry For personal use only Pay later solution for the property owner selling their home On-the-spot access up to $35,000* per property to cover essential expenses No cost for the agency Simple and transparent charging structure for the vendor
Slide 43: A win-win for the industry
A win-win for the industry For personal use only Vendor benefits Agent benefits Get to market quicker Win more listings by offering a pay later option No upfront financial pressure Attract more buyers with bigger Access to property improvement services marketing budgets Maximise property exposure Se
Slide 44: ListReady – the best product in market
ListReady – the best product in market For personal use only Cover extensive range of Payments platform property expenses at any stage allowing agents to pay in the sales process any supplier instantly Frictionless user experience Industry recognition with account set up in as a market leader 60 sec
Slide 45: Strong performance and distribution capabilities
Strong performance and distribution capabilities For personal use only Growing high quality agency base • 500+ leading agencies on platform • 3,000+ individual agents • Avg loan size = $5,219 • Number of vendors = 3,200+
Slide 46: Deep integration roadmap
Deep integration roadmap For personal use only Exclusive provider for major agency networks Integration with leading real-estate CRM platforms Integration with other proptech platforms that optimise the sales journey
Slide 47: Reaching the property investor
For personal use only Reaching the property investor
Slide 48: The problem
The problem For personal use only No dedicated facility or platform to manage investment property expenses Repairs, maintenance and improvements can be costly Landlords often lack the funds or are reluctant to front the cost of these services Reduced rental payments can cause cash flow issues
Slide 49: The solution
The solution For personal use only Dedicated line of credit facility up to $50,000* Dynamic online application completed in minutes Access for both the property manager and the property investor Simple pricing: 16.99% p.a. rate with balance split over 24 monthly repayments Interest and repayments ar
Slide 50: MoneyMe Ecosystem
Fer personal use only moneyme ECOSYSTEM
Slide 51: Technology & Data
For personal use only Technology & Data 1. Horizon 2. Data-led decisions 3. AIDEN®
Slide 52: Horizon: One platform, multiple uses…
For personal use only Horizon One platform, multiple uses…
Slide 53: Horizon platform
Horizon platform For personal use only Data analytics Seamless customer experience Enhancing Product credit decisioning innovation Efficiency Security through automation Horizon MoneyMe’s Cloud-based technology platform Support scale Data protection
Slide 54: Horizon platform key modules
Horizon platform Warehouse 8 key modules Funding For personal use only Mobile Payments Applications Referral AIDEN® Management Horizon Technology Platform Communications Originations Underwriting
Slide 55: What gives us ‘the edge’ ?
What gives us ‘the edge’ ? For personal use only There’s almost no downtime. We can even launch new products whilst the platform is still running We own it, which means: No licensing fees $ Easy to scale (operational efficiency) Meaning as the business grows, costs do not grow at the same rate.
Slide 56: How does this tech help us win?
How does this tech help us win? For personal use only We launch quick. We learn fast. We iterate.
Slide 57: Example: Horizon
Example: For personal use only Horizon Cloud-based Agile build, for Data Security very fast entry & Monitoring to market Built in less than 2 months using existing modules Due Diligence Automated Underwriting Warehouse Payments Communications KYC/AML Funding
Slide 58: Data-led decisions
For personal use only Data-led decisions Our purpose? Turn data into high-value actions.
Slide 59: Seeking high-value opportunities
Seeking high-value opportunities For personal use only 1 To increase revenue 2 To reduce costs 3 To improve customer experience
Slide 60: Project-based approach to actioning data insights
For personal use only Project-based approach to actioning data insights. We get things done.
Slide 61: Decision Intelligence
1 For personal use only Decision Intelligence Discover & Share 2 Cross-team Business unit & Leadership team Scope & 4 approval collaboration Decision Intelligence Review & monitor 3 Business unit & Leadership team Develop & deploy
Slide 62: Big data
Big data For personal use only Where customers spend When customers spend We know… What customers spend on Who customers send funds to
Slide 63: We have more touch points than ever
For personal use only We have more touch points than ever, across retail and property. Plus, very soon... Auto.
Slide 64: Automated credit decisions
98% of credit amount and pricing decisions are made by the system For personal use only 60% of MoneyMe’s funding decisions are made today have no human touch point Loan decisions are based on: Our offer matrix (based onvcredit score) Customer’s credit history Customer serviceability
Slide 65: We’re making data-led decisions
We’re making data-led decisions Learning about our people, our processes and our customers For personal use only Human efficiency v • Improvements to measure success outcomes Product discovery • How are customers using the 55 days interest-free? v • How do we increase conversion rates, where do cust
Slide 66: AIDEN® Artificial Intelligence Decision Engine
For personal use only AIDEN ® Artificial Intelligence Decision Engine
Slide 67: AIDEN® - Why did we build it?
AIDEN® - Why did we build it? For personal use only For fast Easily Greater control deployment customisable over data security of AI models & privacy
Slide 68: AIDEN® – Improving credit risk management
AIDEN® – Improving credit risk management For personal use only AIDEN® has been trained using data from thousands of customers AIDEN® uses 150+ relevant data points per customer to assign a MoneyMe credit score
Slide 69: AIDEN® makes good decisions
AIDEN® makes good decisions For personal use only Example Equifax Score Wages Employment Employment ATM Loan Default Aiden Sector Status Withdrawals 671 $ 2,526 Hospitality, Part-time $ 370 YES Decline Tourism 643 (A3) $ 16,784 Medical & Full-time $ 165 NO 893 (A1) Healthcare
Slide 70: We tested AIDEN®
We tested AIDEN® The results speak for themselves For personal use only Funded Amount Write-off amount $24.1m $1.45m + $1.5M - $0.09 M +6.6% (-6.2%) $1.36m $22.6m Equifax Aiden Equifax Aiden Data: Loans Funded between Jul-Sep 2019
Slide 71: AIDEN® works
For personal use only works AIDEN ®
Slide 72: Where AI is expanding to
Where AI is expanding to For personal use only Customer Marketing v • Personalised communications Operations • v Optimising collection strategies • Human capital efficiencies Product enhancement • Optimizing price elasticity v and risk • UX improvements • Conversion rate improvement
Slide 73: Marketing to Generation Now
For personal use only Marketing to Generation Now
Slide 74: Insight into the marketing mindset of MoneyMe
Insight into the marketing mindset of MoneyMe For personal use only Research & Data Led Leveraging Responsiveness Decisions customer & relevance satisfaction Mobile first, App Tailored marketing based approach by product segments Targeting Generation Now Targeted acquisition funnel
Slide 75: Targeting Generation Now
Targeting Generation Now For personal use only 51+ 12% 18-30 Male 41% 60% 41-50 Female 19% Age Group 40% Gender 31-40 28% Construction, Building & Architecture Other 10% 57% Logistics, Transport Other & Supply NSW 10% 35% 9% Manufacturing, WA Trades & Service 10% Geographical Employment 8% Spread Sp
Slide 76: Tailored marketing by product segments
Tailored marketing by product segments For personal use only B2C B2B2C
Slide 77: Leveraging customer satisfaction
Leveraging customer satisfaction For personal use only 83 NPS 1 New Repeat 53% 47% New / >35% Repeat >35,000 of customers use MoneyMe active unique customers for 2 or more products (Not a representation of our customer base, we define this as customers actively using our products) 1. Customer satisf
Slide 78: Mobile First, App-based approach
Mobile First, App-based approach For personal use only In FY 2021 Customers Using Web Mobile 71% Customers Using Web Desktop 29% MoneyMe Mobile App (iOS and Android) 2,000,000 50% 40% 1,500,000 604,165 % of Applications User Sessions 30% received 1,000,000 21% 20% 500,000 8% 10% 4% 1.208,330 86,292
Slide 79: Research led decisions
Research led decisions For personal use only How do you feel about traditional banks? 35.0% 33% 30.0% 25.0% 20.0% 17% 14% 15.0% 12% 10.0% 6% 5% 5.0% 3% 0.0% I trust Don’t trust Banks are Good Bad banking No opinion Other, please banks the banks out of touch banking app app specify experience experie
Slide 80: Data led decisions
Data led decisions For personal use only v ad creative A/B testing landing pages and
Slide 81: Data led decisions
Data led decisions For personal use only v ad creative A/B testing landing pages and Live chat 24/7 v
Slide 82: Data led decisions
Data led decisions For personal use only v ad creative A/B testing landing pages and Live chat 24/7 v v Conversion rate optimisation
Slide 83: Data led decisions
Data led decisions For personal use only v ad creative A/B testing landing pages and Live chat 24/7 v v Conversion rate optimisation Internal data trends linked with external data trends and search trends from ourvpartners Including Carsales, SEO, Gumtree, Facebook, Get Credit Score & more.
Slide 84: Data led decisions
Data led decisions For personal use only v ad creative A/B testing landing pages and Live chat 24/7 v v Conversion rate optimisation Internal data trends linked with external data trends and search trends from ourvpartners Including Carsales, SEO, Gumtree, Facebook, Get Credit Score & more. + Many m
Slide 85: Targeted acquisition funnel
Targeted acquisition funnel For personal use only Awareness 7 Programmatic display Native Content PR Social media Partnerships Contextual consideration 6 TV YouTube SEO Shortlisting 5 Comparison sites Retargeting 4 Visits our website Tags, cookies and Pixels Start Application 3 User is known Convers
Slide 86: Wrap up
moneyme Wrap up Ajuo esn feuosied 163
Slide 87: Our mission: to be the choice for Generation Now
OUR MISSION For personal use only To be the choice for Generation Now
Slide 88: Strategic outlook
Strategic outlook Accelerating returns through innovation, scale and technology for Generation Now For personal use only Accelerating Returns MoneyMe’s advantages ListReady RentReady Product diversification Credit Card • Cross-category suite of products that open up the addressable market MoneyMe+ B
Slide 89: About MoneyMe
About MoneyMe MoneyMe is a leading player in the digital credit business with technology (Horizon Technology Platform) and For personal use only AI to deliver highly automated innovative products and customer experiences. We originate through a diversified mix of credit products and distribution cha
Slide 90: Important Notices and Disclaimers
Important Notices and Disclaimers The information contained in this presentation has been prepared by MoneyMe Limited ACN 636 747 414 control. As a result, actual results or developments may differ materially from those expressed in the For personal use only (Company). The information in this presen
Slide 91: www.moneyme.com.au
For personal use only www.moneyme.com.au