Slide 1: Citi Investor Day: Andy Sieg, Head of Wealth
citi I INVESTOR DAY Andy Sieg Head of Wealth
Slide 2: A global platform covering the full wealth continuum
A global platform covering the full wealth continuum Wealth CITI PRIVATE CITIGOLD AND WEALTH BANK RETAIL BANKING AT WORK Optimize liquidity management globally Premium, integrated Wealth Workplace-based offerings for affluent(d) and Bespoke, global solutions for UHNW(a) and and banking services from
Slide 3: Improving financial performance and an upward trajectory
Improving financial performance and an upward trajectory(g) 2025 $11.3B $1.3T $670B 14% 8% REVENUES CLIENT BALANCES(f) CLIENT INVESTMENT ASSETS(h) PRE-TAX MARGIN RoTCE(i) REVENUES EFFICIENCY RATIO RoTCE(i) USD in Billions % % +5% CAGR (1,100)bps +1,000bps 11% 104% 96% 8% 11.3 CAGR 95% 9.6 9.3 9.7 84
Slide 4: Beginning in 2023, we began rebuilding our foundation and preparing for sustainable growth
Beginning in 2023, we began rebuilding our foundation and preparing for sustainable growth SIMPLIFIED THE BUSINESS INVESTMENT ADVISORY FOCUS Sharpened our strategic focus, right-sized our Set NNIA(j) as our north star and elevated the expense base, exited ~20% of headcount(1) focus of our business t
Slide 5: Building a world-class Wealth platform
Building a world-class Wealth platform A leading wealth management franchise is… ADVISORY HOLISTIC SEAMLESS GLOBAL ✓ Client-centric ✓ Fully integrated ✓ Convenient ✓ Global by design approach financial solutions client experience ✓ Deep market insights ✓ Goals-driven ✓ Comprehensive ✓ Modern platfor
Slide 6: Our strategic priorities and path forward
Our strategic priorities and path forward 1 Elevating the products and services we deliver to clients Investments, deposits, and lending each reinforcing the client relationship 2 Serving clients with distinct, world-class coverage Segment-specific coverage models across the client continuum 3 Deliv
Slide 7: Integrated investment and banking products to support the full client relationship
Integrated investment and banking products to support 1 the full client relationship INVESTMENTS $670B(h) RELATIONSHIP-BASED PRICING Rewarding clients for growing with Citi across an integrated product platform of investments, deposits, and loans Portfolio growth drives Client investment assets(h) I
Slide 8: A global investments offering built on an institutional-grade platform and leading asset manager partnerships
A global investments offering built on an institutional- 1 grade platform and leading asset manager partnerships DIFFERENTIATED ADVICE AND A WORLD-CLASS OPEN ADVISOR-LED CLIENT VALUABLE INSIGHT ARCHITECTURE PLATFORM ENGAGEMENT AT SCALE CIO platform informed by Dedicated investment specialists Manage
Slide 9: Investing in world-class client service across the Wealth continuum
Investing in world-class client service across the Wealth 2 continuum DISTINCT COVERAGE MODELS(1) A DIFFERENTIATED APPROACH, BUILT TO SCALE CITI INTERNATIONAL Tailoring coverage to client needs PRIVATE BANK CITIGOLD ~14K ~620 ~200K ~650 Clients Advisors(2) Clients(5) Advisors(4) Increasing advisor p
Slide 10: Citi Private Bank: A global franchise purpose-built to serve the world's most complex clients
Citi Private Bank: A global franchise purpose-built to 2 serve the world’s most complex clients Boutique in feel, …understanding client …and investing to further global in force… needs and deepening accelerate growth relationships… #1 Family Office Private Bank(1) EXPANDING COVERAGE CAPACITY Integra
Slide 11: U.S. Retail Banking and Citigold: A substantial opportunity within our existing client base and footprint
U.S. Retail Banking and Citigold: A substantial 2 opportunity within our existing client base and footprint EVERYDAY BENEFITS CITI PRIORITY CITIGOLD CITIGOLD PRIVATE CLIENT $5T Dedicated Wealth advisory team with #1 in deposits per branch(1) (~$255MM) Global Citi Wealth planning-based engagement off
Slide 12: Investing in our retail bank to improve client experience and capture our biggest opportunity
Investing in our retail bank to improve client experience 2 and capture our biggest opportunity MODERNIZED AND ELEVATED EXPANDED SMB AND LEADING DIGITAL REFRESHED BRANCHES SERVICE QUALITY WORKPLACE PLATFORM Refreshed branch +400 client advisors +200 small business AI-enabled digital network and pers
Slide 13: 13
13
Slide 14: Delivering seamlessly and at scale through a modern platform
Delivering seamlessly and at scale through a modern 3 platform LAYER 4 Client Online and Advisor and Experience Mobile Apps Service Platform LAYER 3 Platform Intelligence AI orchestration LAYER 2 Modeling and Products Risk and Controls Core capabilities Analytics LAYER 1 1st and 3rd Party Client Dat
Slide 15: Investing to capture the opportunity ahead
Investing to capture the opportunity ahead FOCUS AREAS KEY PERFORMANCE INDICATORS (Near-Term(l) Targets) NNIA(j) ($B) BEST-IN- High-single-digits organic(1) growth Expanding our banker and advisor force CLASS to grow in the Private Bank and Citigold TALENT 30 44 2023 2025 Near term AVERAGE DEPOSITS
Slide 16: Path forward to higher returns
Path forward to higher returns Elevating the products Serving clients Delivering seamlessly and services we deliver with distinct, and at scale through a to clients world-class coverage modern platform RETURNS (RoTCE) TRAJECTORY 20%+ 15-20% Platform 8% Coverage 2% Product 2024(i) 2025(i) 25-30% Pre-
Slide 17: Investment capacity will come from driving out certain costs
Investment capacity will come from driving out certain costs as well Certain as increased statements in this presentationproductivity, enabled are “forward-looking statements” within theby AIof the Private Securities meaning Litigation Reform Act of 1995, including statements made orally by Citi’s m
Slide 18: Footnotes
Footnotes Global a. Citi defines Ultra High Net Worth (UHNW) as clients with investable assets of greater than $25MM. b. Citi defines retail as clients with under $200K in assets with Citi. c. Citi defines High Net Worth (HNW) as clients with investable assets between $10MM to $25MM. d. Citi defines
Slide 19: Footnotes (cont.)
Footnotes (cont.) Slide 2 1. Client penetration among global billionaires is based on Citi’s figures using Forbes estimate of total billionaire population. 2. $5T Off-Us Opportunity refers to the estimated total market size or potential revenue/asset generation from Wealth clients or transactions no
Slide 20: Footnotes (cont.)
Footnotes (cont.) Slide 11 1. Source: FDIC Filings as of June 30, 2025. Based on Citi’s internal definition of deposits, which excludes commercial deposits. Nationwide deposits divided by total branches. 2. Estimated from 3rd party sources (Source: Equifax IXI), internal Citi data, household self-di