Helloworld Travel Ltd · ASX:HLO
Helloworld Travel — FY2025 Earnings Presentation
41 slides from Helloworld Travel's earnings presentation, Aug 26, 2025
Slide 1: Investor Presentation FY25
INVESTOR PRESENTATION FY25 26 August 2025 Helloworld Helloworld Travel Limited Travel•Limited Investor• Presentation Investor Presentation FY25 | Page FY251
Slide 2: Disclaimer
DISCLAIMER The information contained in these materials or discussed at the presentation is not intended to be an offer for subscription, invitation or recommendation with respect to shares or securities in any jurisdiction. No representation or warranty, express or implied, is made as to the fairne
Slide 3: Agenda
AGENDA ❖ PRESENTERS ❖ I N V EST M E N T F U N DA M E N TA L S ❖ KEY FINANCIAL METRICS ❖ KEY BUSINESS HIGHLIGHTS ❖ OUTLOOK ❖ QUESTIONS ❖ APPENDICES ❖ FINANCIAL RESULTS ❖ B U S I N ES S CO M M E N TA RY ❖ TECHNOLOGY ❖ OT H E R S U P P L E M E N TA RY I N FO R M AT I O N Helloworld Travel Limited • Inv
Slide 4: Presenters
PRESENTERS M I KE S M I T H A N D R EW B U R N ES AO CI N Z I A B U R N ES C h ief F in a n c ia l O ff ic e r C h ief E xe c u t ive O ff ic e r & C h ief O p e rat in g O ff ic e r & M a n a g i ng D i re c to r E xe c u t ive D ire c to r Helloworld Travel Limited • Investor Presentation FY25 | P
Slide 5: Investment Fundamentals
I N V EST M E N T F U N DA M E N TA L S Helloworld consistently delivers value and is well positioned for strong long-term growth. ✓ TTV of $3.8 billion with strong forward bookings for the remainder of FY25 calendar year and well into FY26. ✓ Underlying EBITDA of $60.6 million. Over time, HLO has c
Slide 6: Key Financial Metrics
KEY FINANCIAL METRICS EARNINGS PER TOTAL PROFIT AFTER REVENUE SHARE DIVIDEND TAX MARGIN $33.2m 20.4 cents 14.0 cents per share, fully franked 4.9% up 4.1% vs pcp up 3.0% vs pcp vs 4.8% pcp (11.0 cents pcp) UNDERLYING TTV REVENUE UNDERLYING EBITDA EBITDA $3.8b $192.8m MARGIN down 8.6% vs pcp down 8.7
Slide 7: Key Business Highlights
K E Y B U S I N ES S H I G H L I G H T S ✓ Retail ✓ Stability and strength of network remains foundational to success. ✓ 96% re-sign rate across our Helloworld Branded and Associate networks. ✓ Technology solutions, including AI, play a key role in developments across the Retail business. ✓ FY25 imp
Slide 8: Outlook
OUTLOOK ✓ Strong focus on cost control positions Helloworld for sustainable profit growth and long-term resilience. ✓ Strong forward bookings for the remainder of the 2025 calendar year and well into 2026. Air bookings for departure in FY26, up 11% pcp. ✓ Ongoing investment in people, technology, an
Slide 9: Questions?
QUESTIONS? Helloworld Travel Limited • Investor Presentation FY25 | Page 9
Slide 10: Thank You
THANK YOU Helloworld Travel Limited • Investor Presentation FY25 | Page 10
Slide 11: Appendices
APPENDICES Helloworld Travel Limited • Investor Presentation FY25 | Page 11
Slide 12: 1. Financial Results
1. FINANCIAL RESULTS Helloworld Travel Limited • Investor Presentation FY25 | Page 12
Slide 13: TTV $3.8 Billion
T TV $3.8 BILLION Helloworld Travel Limited • Investor Presentation FY25 | Page 13
Slide 14: Group Results
GROUP RESULTS FY25 FY24 Change KEY OUTCOMES From continuing operations $’000 $’000 % • NPAT up 3.0%, NPBT up 7.8%, total expenditure down 8.5%, Total Transaction Value (TTV) 3,800,216 4,156,525 (8.6%) revenue margin up 0.1%, and EPS up 3.0%. Revenue from contracts with customers 186,276 200,117 (6.9
Slide 15: Cash Flow
CASH FLOW FY25 FY24 KEY OUTCOMES $’000 $’000 • Net operating cash outflow driven by Receipts from customers 2,488,655 2,869,267 Payments to suppliers and employees (2,483,885) (2,808,419) ▪ additional BSP payment in FY25 (last BSP Interest received 5,799 5,896 payment made on Monday 30 June 2025 Int
Slide 16: Balance Sheet
BALANCE SHEET 30 Jun 2025 30 Jun 2024 KEY OUTCOMES $’000 $’000 • Cash reduction due to timing of BSP payments ($40.0m), Cash, cash equivalents and cash deposits 79,405 161,877 Trade and other receivables 63,545 56,195 increased tax payments ($19.2m), and investment in Webjet Accrued revenue 33,311 2
Slide 17: 2. Business Commentary
2. BUSINESS COMMENTARY Helloworld Travel Helloworld Limited Travel • Investor Limited Presentation • Investor 1HFY25 Presentation FY25||Page Page17 17
Slide 18: Retail Highlights FY25
RETAIL HIGHLIGHTS FY25 • The stability and strength of our • Technology solutions, including • HLO Loyalty Share Program for network remains foundational to AI, play a key role in agents rolled out in Australia our success; providing a reliable developments across the Retail and New Zealand in the f
Slide 19: Retail Events Highlights FY25
RETAIL EVENTS HIGHLIGHTS FY25 • Major events, conferences, retreats and meetings were held throughout the year to strengthen network connectivity. Helloworld Travel Limited • Investor Presentation FY25 | Page 19
Slide 20: Travel Academy Highlights FY25
TRAVEL ACADEMY HIGHLIGHTS FY25 • The Helloworld Travel Academy continues to grow with over 12,000 attendees through its programs since it was launched in 2022. • Training programs focus on delivering tangible outcomes for agents, including - Future Owner Training, Rookie Programs, Destination Master
Slide 21: Wholesale Highlights FY25
WHOLESALE HIGHLIGHTS FY25 • VIVA Holidays were again • Strong growth in travel to the USA • New destinations and new brochures awarded the National Tourism defied market trends, with land added to the extensive wholesale Industry Award (NTIA) for the volumes more than doubling year- collection acros
Slide 22: Cruise Highlights FY25
CRUISE HIGHLIGHTS FY25 • Wholesale cruise sales continue to grow, up 27% in FY25, across our dedicated cruise brands in AU and NZ; including strong growth for luxury and expedition cruising. • A new brand, Signature Collection by Cruiseco, was launched in market. • Cruiseco relaunched genuine air an
Slide 23: Inbound Highlights FY25
INBOUND HIGHLIGHTS FY25 • FY25 performance was strong • Our region was also assisted with • Inbound airline capacity continues across Inbound, with growth of favourable exchange rates from to improve with extra competition 4.0% year on year. our key source markets offering facilitating lower airfare
Slide 24: ReadyRooms Highlights FY25
READYROOMS HIGHLIGHTS FY25 • HLO’s wholesale hotel booking platform, ReadyRooms, continues to experience a rapid increase in users and also sales. The user experience and depth of product is providing agents with a great tool to help design their clients’ holidays wherever they are in the world at v
Slide 25: My Way Travel & Events Highlights FY25
MY WAY TRAVEL & EVENTS HIGHLIGHTS FY25 • My Way Travel & Events (MWTE) is 12 months into its journey with the vision to be the premier experience integration provider for ticketed sports and entertainment events globally. • Selling through both the Helloworld agent networks and direct to customer, M
Slide 26: Air Ticketing Highlights FY25
AIR TICKETING HIGHLIGHTS FY25 • Air Tickets was awarded the National Tourism Industry Award in 2024 for the ‘Innovation in Travel Support Services’ for their SmartRefunds solution. • Market leading SmartRefunds technology continues to go from strength to strength with positive agent feedback and ove
Slide 27: New Zealand Highlights FY25
NEW ZEALAND HIGHLIGHTS FY25 • Acquisition of Barlow Travel Group • In April 2025, Helloworld Travel acquired 100% of the voting shares of Barlow Travel Group Limited (BTG). • BTG, established in 2011, is a leading corporate and event travel provider based in Wellington, trading as BCD Travel in New
Slide 28: Marketing Highlights
MARKETING HIGHLIGHTS • Major media campaigns with international and domestic tourism bodies, commercial air, cruise, land and destination partners. • Newscorp Platinum Partnership, plus partnerships with all major media. • ‘Helloworld’ the TV show aired across the Nine network in 2024 with very posi
Slide 29: Marketing Highlights
MARKETING HIGHLIGHTS • Significant marketing activity for wholesale brands. Helloworld Travel Limited • Investor Presentation FY25 | Page 29
Slide 30: 3. Technology
3. TECHNOLOGY Helloworld Travel Helloworld Limited Travel • Investor Limited Presentation • Investor 1HFY25 Presentation FY25||Page Page30 30
Slide 31: Market Leading Technology – Retail
MARKET LEADING TECHNOLOGY – RETAIL Resworld Helloworld Trips App Data Check • Helloworld’s flagship retail mid- • In partnership with Travefy, the • The Helloworld Data Check portal office platform, Resworld, Helloworld customer itinerary offers data-rich insights and continues to deliver strong app
Slide 32: Market Leading Technology – Retail Continued
MARKET LEADING TECHNOLOGY – RETAIL CONTINUED New agent portal helloworld.com.au Microsites Air Ticketing Consolidation • The newly updated portal is the • The overarching helloworld.com.au • Our advisor-specific microsites • Helloworld’s air ticketing hub for Helloworld advisors, website delivers en
Slide 33: Market Leading Technology – Wholesale
MARKET LEADING TECHNOLOGY – WHOLESALE ReadyRooms Mango & GoNet Tourplan Odysseus • HLO’s wholesale hotel booking • Helloworld’s wholesale Travel • Mango and GoNet are powered • Used by Cruise, this system has platform, continues to deliver Agent Booking platforms by Tourplan, with the supplier direc
Slide 34: Technology – Automation Air Ticketing
TECHNOLOGY – AUTOMATION AIR TICKETING • Air Tickets automation journey • Air Tickets and Express Tickets, • The award winning continues at pace and will be operating in both Australia and SmartRefunds system further developed and New Zealand, are utilising automatically calculates the enhanced over
Slide 35: Technology – AI Innovation Across the Business
TECHNOLOGY – AI INNOVATION ACROSS THE BUSINESS • Helloworld continues to assess • AI is delivering advantages across • Helloworld will continue to AI integration and benefits areas such as Marketing via AI explore and roll out AI supported across business functions to powered analytics tools develop
Slide 36: Retail Networks
RETAIL NETWORKS • Total network numbers of over 2,600 across Australia and New Zealand including 650+ franchisees, 1,050+ agencies in our buying groups and 850+ members of our broker business networks. • Across the Company’s agency and broker networks, there are over 10,000 agents delivering profess
Slide 37: The Enduring Value of the Trusted Advisor
THE ENDURING VALUE OF THE TRUSTED ADVISOR • In an increasingly digital, complex and fast-paced world, the role of the trusted travel professional remains not only relevant, but essential. Travel professionals continue to deliver exceptional value to clients through a combination of expertise, person
Slide 38: 4. Other Supplementary Information
4. OTHER SUPPLEMENTARY INFORMATION Helloworld Travel Limited • Investor Presentation FY25 | Page 38
Slide 39: Helloworld Brand Portfolio
HELLOWORLD BRAND PORTFOLIO • Retail and corporate travel agency franchise, buying group and broker networks in AU and NZ • International and domestic leisure travel wholesaling; including a dedicated sporting and live events packaging business • Inbound tour operating in Australia, New Zealand and F
Slide 40: Brands & Businesses
BRANDS & BUSINESSES Helloworld Travel Limited • Investor Presentation FY25 | Page 40
Slide 41: Company Background Information
COMPANY BACKGROUND INFORMATION BOARD AND MANAGEMENT TEAM AT 30 JUNE 2025 • Non-Executive Director and Chairman – Garry Hounsell A$1.43 163.3 million Garry was appointed to the Board as Chairman on 4 October 2016 and has extensive Director experience on a wide range Share price Shares on issue of hig