Rakuten Group, Inc. · TSE:4755

Rakuten — Q1 2024 Earnings Presentation

76 slides from Rakuten's earnings presentation, May 2024

  1. Slide 1: 202457 BF 1MeER RSMAS (tH)

    202457 BF 1MeER RSMAS (tH) FLRYF—VavaHR 2024 5 A148 RR W—FRASH

  2. Slide 2: 2O24SFA DEKE INA VHD

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  3. Slide 3: Key topics

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  4. Slide 4: 1. Q1/24 Results

    1. QU/24 INTIAL

  5. Slide 5: Q1/24 consolidated results

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  6. Slide 6: Q1/24 Non-GAAP results

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  7. Slide 7: Q1/24 EBITDA

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  8. Slide 8: tHalBis(C DUT

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  9. Slide 9: 2. Business segment results

    2.0IXyY bala

  10. Slide 10: Internet Services

    TYI-—AYRV—-ERZLTIXYVE 10

  11. Slide 11: Internet Services: Q1/24 results

    1YI-—4AYKV—-EZLAIAXVE: Q1/24RANT ST = SPURUO/SNERE? SEINTRIESO RU BF AN— RIVE UBAECORLRERMREMAILLEtOD, BR Rise ie = tO YI-AY hY—-ER (VI JU F 1 RBBRER<) ONon-GAAPHRAle Sa AALL CICS 5e_EUNS Non-GAAP BS Flin +5.4% +14.8% Bu SEIe) BALE Bu SE IeIBALE 2,857¢6n 1366 VII UT 1 RABRER< C. +63.3% neem:

  12. Slide 12: Internet Services: KPIs

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  13. Slide 13: SPURU0/SMERERA MEO RAT = BLES SEES E

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  14. Slide 14: BAEC —iBitB <iRlt SBE) OFM =

    BAEC —iBitB <iRlt SBE) OFM = EIMIEC Non-GAAP Filzs _. 420% —atEH RSF ; O/SARKBE : HEE (2312) 39% C2S87A) +2.7% PPS : BSR fa 4051588 (239A) a1/23 av/24 MARR ICES < RUSE Ct CHR TS EIMEC Non-GAAPE 4a ls 20% FIAKE 14

  15. Slide 15: FSS his O FERRIC IT TE

    FSS his O FERRIC IT 7 TE M@ RRA-N—-OVYAT1IZ (RSL) SHAUL THSSEMISMAL TUGUERICIN, TBRRORREME <. Mit BRISHMECL4AOMACBOMRIC Co CABGHEAE B MRERUS< ROBEY. 1-T-OSRG6——ZACMMHULTW<C EOI. MENG -CAKBICBHS 2023%4A-2024%3A® PATAZGCMSEHRRS RSLEQ# asHEx D-EAMBOM ay RRRICS SES ——— +12.5.. EAU SZ O BIRR = HK T S Sa

  16. Slide 16: MinBR RFCS Vt EARS A

    MinBR RFCS Vt EARS A M@ SRAA-N-OVAT47I2% (RSL) Gh h202 EAC RBA L AMERICA. ROC RE RMS LA HUM RESS AAG B CSU CTE BARE, IPRAOVYAT 1 IZCOPSC KOMP HHEP BiB (RSL) Diam BAO WBE TETTOR |) fa BREISRCRRINTHY. MEEO)LICAS < RARKL TU < FA BUR _ SIS BER Leo] RR & » = = x wii ot Oe i oe ko) | ee 20205 t -—f wate m

  17. Slide 17: BAS RO Rinse, PHORFALS Bias

    BAS RO Rinse, PHORFALS Bias B SY-EAZCSW CHASM RACAL, —ROBABSRORRS RMA AERS HB f8lcViberisRASHMCOMMAY RL. Hi - RSCLNtNEH 2 RR Viber, Viki, Kobo, Rakuten TVOSRNon-GAAPH Fle Rakuten Viber Coens crea Ted Rakuten Viki — Rakuten kobo I $3lCViberleTITS 1 F1EBO Rakuten Ty Bee iy DIL Qt1/21 Q1/22 Q1/23 Q1/24

  18. Slide 18: Fintech

    Dr yFyvIeEFAVh 18

  19. Slide 19: Fintech: Q1/24 results

    ItYVFyILIXVE : Q1/24 RANA ST b* © SRROUSEE - MARBMAC SHR CEM m RENT AY AOS, RAPS SM LSS CERT SAMRE RR 5c_LiN at +15.1% SE RAL 1,935 Non-GAAP Srl +47 4% aise URAL 393m *2023F9R IBEW, BRN (AVS YR) BRRUBERA Yb (AYITY) BRET YI—Ay PY -ERLTXY EDS IY FY ICIAYEABE, SARLN SH L, GARBOMMISESLBL TSA, R 19

  20. Slide 20: Fintech: Q1/24 KPIs

    ItyFyILeIAXVE : Q1/24=EBKPI SY’ en YavyevIRkmE +12.5% USF a] AALE 5.6% WY eS ‘ #s0e% +22.1% OSE Ia)RALE 1,091 RAGS RUBE +49.8% OSE Ia)RALE 29.4% * Bae RY me ReRT » SeOee +10.9% OSE Ia)RALE 1,5245 SRAM Sisaskn +15.4% OSE Ia)RALE 10.5% BAA EH 20

  21. Slide 21: RAA—K : MRSA - Ragteal CAMB

    RAA—K : MRSA - Ragteal CAMB B SRBSRUEMGORICE, Yay Cy TOBIN MSSM OEMS, V77 1 TRIES RRRAS < EL. ANA ERE YavevIRBs (kA) SARE Non-GAAP#<#lz® (B7F3) +22.7% +12.5% a) " 19.2% 16.6% 16.7% 15.4% avel@vez.—si23—~—t«éQWV2A av2ziav22.av/23.— @/24 av23 av24 21

  22. Slide 22: RAGS : APSRERAMR. WRAL Cie mMem

    RAGS : APSRERAMR. WRAL Cie mMem B BARRSIFRARELRUANISARBICE. OBRRURSIE 1— La eeen cA B RESROMRACTNCHS SEMEN SOMBIE. FARRMEME (2310) MOKBe LDS AMRs ea S088 (7) NISACIBESS" Pe SEH (GEA - BSE BI) peceeeee +22.1% -..-.... ae +32.6% .......-- --- *18.0% __. SER SERB ee QiV/23. Q2/23 Q3/23 Q4/23 Q1/24 QV/2

  23. Slide 23: -4.1pts -3.2pts +0.3pts

    137.9 48.3 38.0 % 14.1 % +14.5% +24.8% -4.1pts +0.3pts 15.2 +10.9% 2023 3 10.5 42.5 -3.2pts % 10.9 -0.2pts 2023 3 +15.4% 2023 3 *3 : 31.5% 23

  24. Slide 24: RANI AYVh : MOO+HERRS TEM

    RANI AYVh : MOO+HERRS TEM B 225 SRiTL CS EMBERVMASRAGLRD RD BM RANTAYVECUCOFMERRTL. SREMMNERRE RAS Ramee” RBRAAPTFUIIVO— FR? Non-GAAP#se#lz# (B7F)) RRMA ecco um QRI-KRAORSBES GHE+OP) +60.0% mrib me RE, 810 i RPay = 78.0% yg 24 PayPay 74.6% -1,324 Ri dihty 74.6% 4,895 2,690 4a au PAY 70.0% 3,158 Qv23

  25. Slide 25: 39.3%45.0% 40.0% 35.0% 30.0% 25.0% 20.0% 3.2% 15.0% 40 10.0% 20 5.0% 0 0.0%

    140 39.3%45.0% 40.0% 120 35.0% 100 30.0% 80 25.0% 60 20.0% 13.2% 15.0% 40 10.0% 20 5.0% 0 0.0% 2010 2023 25

  26. Slide 26: RAT -EAZOAMBHGE

    RAT -EAZOAMBHGE ORB? TU ORAM 2 BRN - BRKT Y hD—-K - BREdyPPVU SLRS @#AA-KPTU COPA (FHS) @EMHI4 YF y TV-EZLOBSSAE. WRVICSALMHAAN, A-¥-—TLICUI/UXENAIVA Ale ERMA CSR FryuN—-y 26

  27. Slide 27: RAV-EAZZAVOCUT, BLIVI-EAZOMMZIE

    RAV-EAZZAVOCUT, BLIVI-EAZOMMZIE H EASAMOSREMERT SRA EASAVLUC. MT - HS RRSORLTIVY-EAMMEET SOUT. D4 Fy TERBL L TOMES LE MT DAMES - (FAS 1-—¥—-QNSEICFIDNS H-EACTHRHNGRAS YT MR—b HSSOSRHeEBICDEY OM—b Rakuten Rakuten Rakuten “Ss RRER Ee] Ra kuten Rakuten Card / TURNS + A791 LNA, BSE R 27

  28. Slide 28: J¢yvFy TSF (2024445 1A)

    J¢yvFy TSF (2024445 1A) B RAI I—-TFCRAMATS, SMH -CARKRCT—IBROMECES IVT y FARO S SSSMAIMAITT. TAYTY TBR ORICA Sih = Hite T SLOMOU?S hits. HAIF2024F OA OMNES Bias B ABGSRHLEBAL. RAMIORAT RRL I 1 LBC Lens cceMmeElL THY, TIYFY TBRISRRIW—FOIAP CESBRETAY EO 1DCTHSCOWMBFIT CBB (S¥) REOT Fea ——_—, Oto y PET

  29. Slide 29: Fintech

    ENT ILETXYE

  30. Slide 30: Fintech: Q1/24 results

    ENTIVE TAYE : Q1/24 RANTS @ RATN1 AHORA IES IMC IZA hE R CNon-GAAPERIAAD BF IAAL Chee ATC OS © PRY YI A I(CHW TESOL KY AEM CSS A. KYSSTYOVRYAXVA (FUN Y—-2H) RUBMSIAZKIY hO-MWCEY Mist ens Fe Lat Non-GAAP EBITDA’ BRAK +3.6% |{ +307 }( +337ee ace RINALL AEM S OeNeeee AMOS OoVeeee 998 -7198 - 29764 *EBI

  31. Slide 31: Rakuten Mobile

    Rakuten Mobile

  32. Slide 32: Rakuten Mobile Non-GAAP results

    RAE ING IL) > FEEMGRUNon-GAAPE All it B 2HERBOPRICAST—EAMAIS (AERIAIL+28.3%) OTLMBORR SBS MH Non-GAAPERMRICSUTE. SHIACHEDS SAERERERERENGBAMSER FEEMe (+489) Non-GAAP 38 4llaé (+r) — +7.1% aiSe BLE Q1/22 Q1/23 Q1i/24 56 59 A ' ' ' ' (| +259m ~ av22 a3 av24 aaa BY-E2RE FN 2b NEO BHEBEW< SH BEEHEH *QV/2

  33. Slide 33: Rakuten Mobile: EBITDA

    FRENT IVH : EBITDA NS ACNE B SiS Ft 2024ENORAE N41 ILO OEBITDABARAILICMT CRBS RT HB RAEN NWSAOBHISRRENT LWBFORROAESST. RRLIYATLA4OMRORAIE Q1/22 Q1/23 wn I (+Hi8FD) E zZ HEGSRAMR HY 2 one IZ RSC e 9 BRENT IVA LAYAz LEBITDAIE mribAMOne RENT IVA BERBER < EBITDA" = ' MNORMBICES | | ZF Aes LEIFER? | “1:

  34. Slide 34: Rakuten Mobile KPIs

    BEEN IL *1: QV/24é URakuten TurboN—-EAZRLESG, BAMBI TEMRELE OA, TBusiness Continuity PlanFsRICARIEL TIS TS. *6: BRIEN-—2 R > SEKPI MNOY—E2%E" (GAR) +36.3% BSF Re ! Q1/22 Q2/22 Q3/22 Q4/22 Q1/23 Q2/23 Q3/23 Q4/23 Q1/24 m@/ MNOHE RE 6485 (BCPRR<". 2024553 A #lgma) Fa 242M NORE * (1/2408 Fa) 1.27% &/ M

  35. Slide 35: 2024 Rakuten Mobile

    2024, RKXENTIVEII—-AZlc Ir-2A3 BH. VID—isia. AD vy —iF UPN / 35

  36. Slide 36: 2024 EBITDA outlook

    20245 PORKE/\-1 IDG EBITDA"HARHEZ Biss = WHRAAAZ< ARERAAS LESMNOV—-EAZBLONRICSURAILERRN MNOY—-EAZGE ARSaR" > (TRADER < ) 230-250¢rn 2H Ree ARPU**B& MNOZ (tH tt 800-1,000; 2,500-3,000- MVNE, BCPS MNO% h—-7REe AL CHM SNS EO HMR EO hssE (MVNO Y—ERZ, FNIA, BROMUS) KUED RBIS IRIEHY OE LINES = BEEZ b) *1:

  37. Slide 37: JI-2A3 ORBRHASHS MEO MAKE c RV

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  38. Slide 38: Ries

    Ries LAYATLO MAUIé4,10075%8 O-S 7x Ema s SicmMk£ *20239R Him. ADAN—#idt, SRBAICAUSNSHSOOMEBICHUT. SOMMLOMA CESS L UP ERIC U\-ht+-DRIUPESO) R

  39. Slide 39: Opensignal

    Opensignalé#t : © OPENSIGNAL 20245-4AiRENTID> RAY KI—-7J - 1-H —-(FRL Kb BM SRENTIVS. BARNS SHERI S1—Y—-S4RDMERICSWT. 7OOMPICNO.1ER8 GR F-L-TIZEVTYA & SEP7Y-TIZEVTYAZ Gd PYFO-K+2ZE-K + ITIZEVTYR 4 567y7O-kK-2E-K @ 569970-k-2e-k Dl €F4-LIREVLYA JOINT WINNER Be FIF-EFA-LIZEVLYA JOINT WINNER *Opensigna

  40. Slide 40: Opensignal 5G results

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  41. Slide 41: Opensignal

    OPENSIGNAL [No Signal Availability] ###GO0—SYIRASRIS SIME 2023715202443 & CNIVHMRNT-—IKLYE (%) ‘4 Rakuten 0.57 pt 12 Mobile 0.8 0.6 o1 MNOB a ae namie ne 02 MNOA ie) 231A 243A *WSR: 2023-18 18-20243A318 (QOBRRMF—F) ICaRANLOpensignallFAO E/ (4 AES EICAA EAL. [No Signal Availability) =AXKL-I-ORy KI-TL

  42. Slide 42: RRENT | RAAt BsmAONseRS

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  43. Slide 43: 43

    43

  44. Slide 44: DEB) PT SERENA

    DEB) PT SERENA 4G - SGHHEMROMMM SICA. HLGMRONZbSY IZT. WAY - MENS RAMS BET LYUPANLYD MO—S YARWICBS< Ay KI—THK ANDY Dik—-Ib FIFINY KORA (6 ARORA hie Biss ) Hi RS - BA TORMtRY KI-INDENUP TIRE 5SGOUKBE SHS c OFBBMICKES5G (Sub6) OLU FIX BE RIbBED t 5G SOMES 44

  45. Slide 45: 5G (Sub6) coverage

    BARMIO5G (Sub6) LU 7 Z2024NlCRA1.6(E THX B XABMICSISHSHSCOFBRBRE EA. 20245AN SNE BIC MRA Ic 3519 SEAS (Sub6) LUPOBSE, 20241 Alb CRA1.6SK CMA M 20238 (ct ai 7c SS CHROME. FR TS CISH1.718 4. EHTS SSH. 5S GL PHA Fase COSC (Sub6) LUP RHP 2024218 A 2024F12A (am) Be ” 2 ees i 4 r 2 o. *«¥ OpenStreetMap co

  46. Slide 46: Platinum band

    FIFFINY KFRMOZTIA—Ib B 202456AMSOFESHBICSIISSAY—EAMICAIT THieH ATFyTF1 AZFv7F3 AZFITFA4 7OOMHz¥s 5a Fifa RR BAY—-EAm¢ 2023%F10A23H8 2023710A~ 2024%F4R30H~ 2024F6RIA~ “IEKBAWZOOMHz2 | ° HLT YU OIL BGR - RE) | + BAC CHRBR *BAY-EAZORME BQOTFSFINYED FYUAVITICOHAEW || BHR Bigg BW4CHBTS RICKS sa & FebG +»

  47. Slide 47: Satellite direct connection

    [—BOENSRAENT IDI W B EMRE CHRISTIN I: FO-KNY KBE CHROAY—hI74 VCORE Biss SOY = 7 b eietT }, 20264NORAENY—E Amie BEST PHEORRENT ILG-EAZLUP SpaceMobilelCKSLY FHT X—-Y (BRENT H-EZLUP 1) SpaceMobile LU? “BRLHO LUPAN-A R 47

  48. Slide 48: Riikis

    Riikis IAYATLO noes O) Be OS RENT IO \—3 (99.9% MAUIé4,100 7588 TAVYATFh1-¥— DS ORV MID *2023F9R fim. ADAN—#ls, BBRABICHUSNSM500MEBICHWT, SOMMLOMACRSURSLUP ERIC U\-ht+-DRIUPESO) R

  49. Slide 49: MNO subscribers (B2C+B2B)

    MNO GR (B2C+B2B) Mise © HERES CP BHSM ER © BERICHSY—77 4 VTEC FE UB2COR MET Bar ne SRC B2CRHO BHBZORFE Manik WEST 236A BENE RRBHTSY 231A fettiate HATS ietthate Q1/23 Q2/23 Q3/23 Q4/23 Q1v/24 *Rakuten TurboSts, BCPRUMVNE®ER< R 49

  50. Slide 50: MNO subscribers (B2C)

    MNO22#) 2% (B2C") MB? RLY EK BM 23912, T++YN-YORRNETAICMA. SHR CORBY —77 14 YOHRO RL, RALTIAYA FLI-Y—ZPPCB2CRHBSN—A2M ME Rakuten Card RRN-KISH ane~ Fp yN- YR = mote Rakuten JOISb= Card BRA-KISH FyyN-VR 2/21~ 12/N~ = rte di R SPU! 70756 MNOSQH8S EIT BCRP yT 7 23912 241A 242A 243A 24945 GRE) “Rakuten

  51. Slide 51: Rakuten ecosystem synergies

    RALIVYAT hLA—-V—-ZHMRC LR BBR EE BPRLAIVATFLA—-Y— Cb RCE SRE Rakuten Card < EE ae Bao (3) Rakuten 2-/\-SALE & Rakuten 2-/\-SALE © (PRR A pe cu: Rakuten #2287 FRE MNTORALDALER-TEBOBME seitesvee<re5 000! SRN] RE IVMOTOSLBAT | © gseset. 9000 eon Rakuten Travel UW mncumeyyn—> ate nee @35,000%! ARTCC Re

  52. Slide 52: BRENT IVOLIVAT Law

    BRENT IVOLIVAT Law MNORWE(B2C)IC ES" DAVYVATL B2C ARPU##UL EIT 88° +1,055 MNORMEBZC)ICES" QU/247Ib—7F AlasHe LER +98en MNOR#HE(B2C)D? 1FM COM F-ERZAMIBA +2.55 MNO32#(B2C)RO RAT SPM MNOSBHI(B2CHED RRKINIL STEER +88% "3: 16B (RAM. RAT YIA. RATA LIb. RRC YI. HKkobo. RAT 7 yi RAKIANIL, RABRRY KAM, RARER

  53. Slide 53: JIYFIVIEEDEEIC. HRVGI—V-—I-AANOWM = IE

    JIYFIVIEEDEEIC. HRVGI—V-—I-AANOWM = IE MB 4A108MS [RiGRRFOTSL] PyFF—h. MLWRKODN ES CCMABEIC B 5A2BM512mE TES SITS KIACES [RMCCETOFIL) Shite Rakuten fg JSD (RRA) mfCeG70754" 1) BTS (RARITY) SMBRERTY ETS. KIOFILOSRN-YEVLY bh -RBENKAOBLRRACSM SEAR YhENSLES. [RAMS] Cid, ATOTIAOOBRHEMIC EY RANSENSM1 Y hE

  54. Slide 54: ARPU (MNO)

    ARPU (MNO”) M B2CEB2BENENOARPUSMOME TLAL THSH. QV/240RH RS DEMAA ICP Lec tts BVTF2ZB 3AA-RARPUIE2,0249 MNO ARPU — . 3,068— + MLDYAFLARPUPY FUT ES LAYAFhL 2) 2 ca ' ARPU (mq) BA7287 1044 | PYPUTK IaM s ' (B2c) ar-9 2,236 ' H MNO Q1/22 Q2/22 Q3/22 Q4/22 Q1/23 Q2/23 Q3/23 Q4/23 Q1v/24 Fee *1: Rakuten T

  55. Slide 55: +219.2% +0.3% +19.6% +41.7%

    +219.2% +0.3% +19.6% +41.7% 55

  56. Slide 56: ARPU growth (B2B)

    ARPUESICMItT (B2B) B RALIVYATLAEN— ht -OSBRFICMELEY Va—Yay Sit B 4AM SSS RITICRAT Sy cIPRiR? TF [Buddycom] SHAH CHETSEy KTS ORHS hte B N-—bhtF—-BROMBEGLICBAS SBHY VU a—Yayy—E ZORA. Win-WinGh COMRBRAZAS fll: RE KFNIVEOBBICLSYV—-EAZRA BABE (907%) t E Bea C5BS ABEGEN RRENTI Rakuten Travel Rakuten Mobil

  57. Slide 57: Rakuten Symphony

    Rakuten Symphony

  58. Slide 58: Everything Open RAN

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  59. Slide 59: 4G/5G RU vDU

    4G/5G … … … RU vDU … vDU vDU … … vCU vCU … Core NW 59

  60. Slide 60: Robin.io One Cloud

    Robin.io One 20+ Cloud 2 Powered by… etc.. 60

  61. Slide 61: Cost reduction

    KU ZF)b20

  62. Slide 62: Q1/22 Q1/23 Q1/24

    - 20% - 43% 2,154 1,727 59 989 Q1/22 Q1/23 Q1/24 62

  63. Slide 63: Cost reduction initiatives

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  64. Slide 64: 3. Outlook

    3. AAS

  65. Slide 65: Group outlook

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  66. Slide 66: 2024 and 2025 outlook

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  67. Slide 67: Financial strategy

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  68. Slide 68: Fryya-ITYN-Yay- 7)eHFOYITb

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  69. Slide 69: 4. AI

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  70. Slide 70: AI-nization vision

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  71. Slide 71: Rakuten AI

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  72. Slide 72: Rakuten Fashion AI

    : 2024 10 2023 2024 Q1 2024 Rakuten Fashion (Rakuten Books) (Rewards) And more... 72

  73. Slide 73: AI E

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  74. Slide 74: Japanese LLM performance comparison

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  75. Slide 75: Rakuten

    Rakuten

  76. Slide 76: ABAICTMONKEBAP PAG CISA ERE RR COMAOHE CHU, CORRO IEIES REET SOO TLGVECA.

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