Just Dial Ltd. · NSE:JUSTDIAL
Just Dial — Q2 FY20 Earnings Presentation
51 slides from Just Dial's earnings presentation, Oct 21, 2019
Slide 1: Exchange cover letter: Investor Presentation
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Slide 2: Corporate Presentation October 2019
CORPORATE PRESENTATION October 2019
Slide 3: Disclaimer
DISCLAIMER This Presentation has been prepared by Just Dial Limited (“Just Dial”) for investors, shareholders, analysts and other relevant stakeholders, solely for informational purposes. The information set out in this Presentation, including business overview, traffic related numbers, products rel
Slide 4: Business Overview
ER BUSINESS OVERVIEW
Slide 5: Company Overview
CO M PA N Y O V E R V I E W Justdial’s services connect High user engagement, 100.8 sellers of products & services million ratings & reviews with potential buyers/ users 161.3 million quarterly Database of 27.6 million unique visitors in Q2-FY20 listings Scalable and profitable 528,915 active paid b
Slide 6: Key Strengths
KEY STRENGTHS ^ Unique visitors are aggregated across various mediums – Voice, Desktop/ PC, Mobile; these may not necessarily be mutually exclusive
Slide 7: Nationwide Presence
N AT I O N W I D E PRESENCE Chandigarh Delhi NCR (Noida) Nationwide coverage, branches in Jaipur 11 cities across India Ahmedabad Kolkata Corporate Headquarters in Mumbai, Technology operations and R&D division in Bengaluru Mumbai Pune Hyderabad 4,307 employees in tele-sales, 5,381 feet-on-street sa
Slide 8: Platforms
P L AT F O R M S Traffic 81% Share Q2 FY20 MOBILE Mobile Site & Apps 161.3 million^ 14% D E S K TO P/ P C www.justdial.com 5% VOICE 88888-88888 ^ Unique visitors are aggregated across various mediums – Voice, Desktop/ PC, Mobile; these may not necessarily be mutually exclusive
Slide 9: Mobile
MOBILE Android, iOS & Windows Apps Predictive Auto-Suggest Company, Category, Product Search Map View of Category Search Location Detection Voice Search App Notifications JD Pay JD Social Maps & directions Location-based search service Ratings & Reviews Friends’ Ratings Favorites Search Plus
Slide 10: Website
WEBSITE Predictive Auto-Suggest Company, Category, Product Search Location Detection Maps & directions Operating hours Business logos Pictures & videos Ratings & reviews Friends’ Ratings Favorites Search Plus Popular Category Searches
Slide 11: Voice
VOICE 88888-88888 Operator-assisted Hotline Number One number across India 24 Hours a day x 7 Days a week Multi-lingual support Zero-ring Pickup Personalized Greeting Multiple queries in one call Instant Email & SMS
Slide 12: Value Proposition for SMEs
VALUE PROPOSITION FOR SMEs LISTING OWN WEBSITE PAYMENTS RATINGS REACH Every SME should Justdial can create SMEs can accept Ratings are key to JD Social, a social be listed on websites for SMEs digital payments users’ decision- media platform Justdial - India's instantly, which from their making, JD
Slide 13: User Engagement
USER ENGAGEMENT 100.8 million Ratings & Reviews Mobile-verified, unbiased ratings Friends’ Ratings 10-Point Rating Scale Facebook & Twitter-shareable Photos Upload with Review Ratings shared on JD Social Robust Audit Mechanism
Slide 14: Traffic / Visitors: Quarterly Unique Visitors
TRAFFIC / VISITORS Quarterly Unique Visitors (mn) 175 161.3 156.1 150 139.1 131.3 134.2 125.2 125 111.6 105.0 107.6 100 75 50 25 0 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20
Slide 15: Traffic / Visitors: Quarterly Unique Visitors split
TRAFFIC / VISITORS Quarterly Unique Visitors split 175 150 125 100 125.1 129.8 75 100.5 105.3 110.4 92.3 69.0 73.6 79.0 50 25 26.5 25.0 24.0 23.5 21.8 20.3 20.6 22.3 23.3 9.6 9.0 8.6 9.4 8.9 8.6 8.1 8.7 8.1 0 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20 Voice Web Mobile Un
Slide 16: User Engagement: Ratings & Reviews
USER ENGAGEMENT Ratings & Reviews (mn) 110 100.8 100 98.1 95.6 91.3 90 88.0 85.1 81.9 79.0 80 76.1 70 60 50 40 30 20 10 0 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20
Slide 17: Data Enrichment: Active Listings
D ATA E N R I C H M E N T Active Listings - period end (mn) 30 26.5 27.6 27 25.7 24.8 23.8 24 22.7 21.8 20.7 21 19.8 18 15 12 9 6 3 0 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20
Slide 18: Data Enrichment: Listings with Geocodes
D ATA E N R I C H M E N T Listings with Geocodes (mn) 16 15.2 14.5 14.0 14 13.4 12.3 11.8 12 10.9 10.1 10 9.2 8 6 4 2 0 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20
Slide 19: Data Enrichment: Images in Active Listings
D ATA E N R I C H M E N T Images in Active Listings (mn) 80 73.4 70 66.8 60.3 60 55.3 51.4 50 47.9 44.8 41.4 40 38.5 30 20 10 0 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20
Slide 20: Mobile Apps: Cumulative App Downloads
MOBILE APPS Cumulative App Downloads (mn) 27 25.4 24.5 23.7 24 22.8 21.9 20.8 21 19.8 18.7 18 17.3 15 12 9 6 3 0 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20
Slide 21: Product Overview
PRODUCT OVERVIEW
Slide 22: JD - Mobile
JD - MOBILE < Justdial < Justdial Q. Trending Restaurants U ( Q Mainland China Restau... Search Maps _ Images News Videos Search Maps _ Share Price ” Restaurants Doctors Popular ¥ ting ¥ Distance ¥ Mainland China Restaurant of Stock Quotes @@ AR(Beta) © Movies Online @ Priti has rated Mainland China
Slide 23: JD Social
JD SOCIAL Q. Search nglish ¥ Must Watch Be © Tripoto Cricbuzz_ © Sadhguru Hashem ~—MissM Al-Ghaili Sadhguru Scoopwho _ Guinness op World Re. - Anirudh shared Virender Sehwag 6, Indiatimes Ls + Follow a Lol Virender Sehwag tzin = ena Kapoor Khan | Jio MAMI M. ith Star If You Are A Slow Walker, You Ar
Slide 24: Voice Search
VOICE SEARCH ( Natural-Ice Cream Retailers Mala... ‘4 Search Maps Images News Videos _—_ Soci Filter Rating + Distance » Open Now Natural Ice Cream Parlour » Giridharlal Marg Malad 1.63 KM 4.3 Kk KK 1642 Ratings JdVerified @itnsied) Order online Natural Ice Cream Parlour (Inor... \. Link Road Malad
Slide 25: News / Live TV
NEWS / LIVE TV Justdial ao Top _Latest English Hindi Kannada DECLARATION @® Republic ft Watch Republic Live | English & nov — News 24x7 Daily Hearings In Supreme Court @ Daily Hearings In Supreme End, Verdict Reserved In Ayodhya Court End, Verdict Reserved... ER Times Now Case The Supreme Court has
Slide 26: Radio / Movies Online
RADIO / MOVIES ONLINE Movies Online Kabir Singh (2019) A Q New Releases Hindi Shows Languages w Hona Chaida Fittrat a 8/10 * 175 Mine Hindi + Action & Adventure « New Releases English Drama + Romance This Sandeep Vanga directorial is a remake of the BO Eas Uisigirsy Lose Conte! 2017 Telugu movie Arj
Slide 27: JD Pay
J D PAY Seamless digital payment solution
Slide 28: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.
Slide 29: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.
Slide 30: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.
Slide 31: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.
Slide 32: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.
Slide 33: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.
Slide 34: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.
Slide 35: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.
Slide 36: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.
Slide 37: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.
Slide 38: Financial Overview
Lord FINANCIAL OVERVIEW
Slide 39: Efficient & Profitable Business Model
E F F I C I E N T & P R O F I TA B L E B U S I N E S S M O D E L Paid Advertisers pay fixed monthly or annual fees to run search-led advertising campaigns for their businesses on Justdial’s platforms Various premium (Platinum, Diamond, Gold) & non-premium packages available which determine place
Slide 40: Revenue: Operating Revenue
REVENUE Operating Revenue (Rs mn) 2,700 2,402 2,426 2,400 2,268 2,323 2,210 2,114 2,100 1,945 1,968 2,005 1,800 1,500 1,200 900 600 300 - 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20
Slide 41: Operating Margin
O P E R AT I N G M A R G I N Adjusted EBITDA (Rs million) & Margin % 750 35% 675 29.5% 28.7% 28.6% 29.0% 30% 600 26.7% 26.1% 25.8% 24.4% 525 25% 22.1% 450 20% 375 689 703 624 631 15% 300 606 607 508 489 225 429 10% 150 5% 75 - 0% 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY2
Slide 42: Cost Structure
COST STRUCTURE Expenses as % of Operating Revenue 90% 80% 4.8% 4.6% 4.2% 3.8% 3.5% 3.3% 4.0% 3.8% 3.6% 2.2% 2.1% 70% 0.7% 0.9% 24.0% 17.9% 21.7% 17.2% 17.9% 20.2% 18.9% 17.5% 16.0% 60% 1.6% 1.7% 2.2% 2.3% 2.6% 2.4% 0.8% 1.9% 1.2% 50% 40% 30% 57.7% 53.9% 52.5% 53.3% 53.6% 53.1% 55.0% 53.9% 55.0% 20%
Slide 43: Net Profit Margin
NET PROFIT MARGIN Net Profit (Rs million) & PAT Margin % 800 40% 700 31.7% 35% 600 30% 26.9% 25.3% 23.9% 500 25% 21.9% 19.3% 19.4% 400 18.2% 20% 769 14.5% 300 625 15% 573 573 484 200 375 390 385 10% 286 100 5% - 0% 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20 Note 1: Numbe
Slide 44: Paid Campaigns: Active Paid Campaigns
PA I D C A M PA I G N S Active Paid Campaigns - period end 550,000 528,915 515,300 500,838 500,000 485,410 470,620 452,900 450,000 439,700 440,600 445,110 400,000 350,000 300,000 250,000 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20
Slide 45: Sales Force: Sales Strength
SALES FORCE Sales Strength - Period End 12,000 10,000 8,000 4,411 3,866 3,025 3,387 3,650 3,896 2,663 2,170 2,355 6,000 1,480 1,467 1,448 1,461 1,526 1,515 1,376 1,382 1,410 4,000 2,000 3,951 3,840 4,057 4,285 4,312 4,143 4,072 4,291 4,307 - 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q
Slide 46: 2Q FY20 Performance Summary
JUST DIAL LTD - 2Q FY20 (Quarter ended September 30, 2019) PERFORMANCE SUMMARY Metric Unit 2Q FY20 2Q FY19 YoY change 1Q FY20 QoQ change Operating Revenue (₹ million) 2,426 2,210 9.7% 2,402 1.0% Operating EBITDA (₹ million) 672 575 17.0% 643 4.7% Operating EBITDA Margin % 27.7% 26.0% 172 bps 26.8% 9
Slide 47: 2Q FY20 Performance Summary (operating metrics)
JUST DIAL LTD - 2Q FY20 (Quarter ended September 30, 2019) PERFORMANCE SUMMARY Metric Unit 2Q FY20 2Q FY19 YoY change 1Q FY20 QoQ change Unique Visitors (million) 161.3 131.3 22.9% 156.1 3.3% - Mobile (million) 129.8 100.5 29.2% 125.1 3.8% - Desktop/ PC (million) 23.3 21.8 6.8% 22.3 4.8% - Voice (mi
Slide 48: Board of Directors
BOARD OF DIRECTORS Executive Directors V S S Mani Ramani Iyer V Krishnan Non-Executive Directors Independent Non-Independent B Anand Sanjay Bahadur Pulak Prasad Malcolm Monteiro Bhavna Thakur Anita Mani
Slide 49: Leadership Team
LEADERSHIP TEAM Name Designation Experience Functional Areas Overall growth strategy, planning, execution & V S S Mani Chief Executive Officer 31 Years management Finance, Strategy, Accounting, Treasury, Audit, Legal, Abhishek Bansal Chief Financial Officer 11 Years Compliance & Traffic Leads Produc
Slide 50: Shareholding Pattern
S H A R E H O L D I N G PAT T E R N 3.89% 33.00% INDIVIDUALS PROMOTERS 10.48% AS ON DOMESTIC SEP 30, 2019 INVESTORS 52.63% FOREIGN INVESTORS
Slide 51: End of Presentation
End of Presentation