Falabella S.a. · BCS:FALABELLA
Falabella — Investor Presentation (March 2024)
28 slides from Falabella's investor presentation, March 2024
Slide 1: Corporate Presentation 1Q-2024
CORPORATE PRESENTATION 1Q-2024 1
Slide 2: Cautionary Statement
Cautionary Statement This document contains "forward-looking statements," relating to, among other things, future operating and financial results, project performance, expenses, the impact of acquisitions and divestments, business strategy and any restructuring plans. These statements use words, and
Slide 3: Physical and Digital ecosystem with diversified presence across Latin America
Physical and Digital ecosystem with diversified presence across Latin America US$ 442 MM1 (+14% YoY) Mallplaza Revenue Key Financial Figures1 US$ 6.5 Bn4 (+1% YoY) US$ 10.3 Bn2 Gross Loan Book (-8% YoY) Retailers revenue US$ 11.6 Bn Total Revenue US$ 560 MM3 (+0% YoY) Third-party sales (3P) Clients
Slide 4: Constantly evolving to meet our customers' demands
Constantly evolving to meet our customers’ demands Born over 130 years ago as a tailor shop, built a powerful model with important synergies, based on the virtuous2018 circle between retail, financial services and malls Organic initiatives 1980 1993-5 1999 2006 2015 2018 2021 2022 Falabella Entry to
Slide 5: Physical and Digital ecosystem with diversified presence across Latin America
Physical and Digital ecosystem with diversified presence across Latin America Present in all major LatAm markets Department 44 Stores 33 Stores 26 Stores Stores 7 Countries Home Improvement 89 Stores 56 Stores 43 Stores 7 Stores 54 Stores 4 Stores 13 Stores 72 Stores 89 Stores Supermarkets Key highl
Slide 6: Contribution breakdown
Contribution breakdown MIX BY COUNTRY MIX BY BUSINESS Home Improvement 38% 29% US$ 5.0 billion Revenue EBITDA Mexico revenue 2% Revenue 1% EBITDA Colombia Department Stores 24% 11% 17% Revenue US$ 3.1 billion Revenue EBITDA 10% EBITDA revenue Peru Supermarkets 17% 12% 25% Revenue Brazil 2% Revenue U
Slide 7: Our Strategy
OUR STRATEGY 7
Slide 8: Our virtuous cycle results from our omnichannel retail, marketplace and financial services
Our virtuous cycle results from our omnichannel retail, marketplace and • Sodimac • Banco Falabella • Mallplaza financial services leveraging each other to grow • Falabella • Falabella.com • IKEA • Sodimac • CMR Falabella 35 million • Sodimac Total Customers 20 thousand Sellers • Sodimac • Banco Fal
Slide 9: We transform our ecosystem leveraging data, technology and people, with a focus on sustainability
In this way, we transform our ecosystem by leveraging our data, technology and people, with a focus on sustainability Customer Journey INTERMEDIATION FINANCIAL TRAFFIC LOYALTY DELIVERY & RETAIL SERVICES Home Delivery Commited to ESG and a Data Analytics Technology Talent sustainable business develop
Slide 10: Highlights 1Q-2024
O)mallplaza |} Bancofalabela Falabellacom GSSODIMAC #3} TOTTUS
Slide 11: Strong leadership presence of Retailers & Malls in Latam
Strong leadership presence of Retailers & Malls in Latam Revenues (US$ MM) Falabella Retail Home Improvement +7,4% +6,5% 1.271 1.270 1.365 1.150 1.178 990 649 724 687 691 1Q23 2Q23 3Q23 4Q23 1Q24 1Q23 2Q23 3Q23 4Q23 1Q24 Supermarkets Mallplaza +8,7% 522 517 536 621 567 +14,2% 102 105 112 109 116 1Q2
Slide 12: Our value proposition for customers and sellers continues to gain traction
Our value proposition for customers and sellers continues to gain traction Online GMV (US$ MM) Online GMV - 3P (US$ MM) 754 42 23% 18% 24% 26% 25% 83 565 534 30 535 535 31 26 37 180 32 44 48 47 121 197 134 154 132 123 130 134 450 99 388 324 297 324 1Q23 2Q23 3Q23 4Q23 1Q24 1Q23 2Q23 3Q23 4Q23 1Q24 C
Slide 13: Building the leading digital bank of the Andean region
Building the leading digital bank of the Andean region Loan portfolio (US$ MM) NPL (%) Chile Colombia Peru Mexico Chile Colombia Peru Mexico 8 1% 6.450 6.447 6.383 6.509 6.488 6 4 2 0 1Q23 2Q23 3Q23 4Q23 1Q24 1Q23 2Q23 3Q23 4Q23 1Q24 Credit card & passive account openings (#) Credit & debit card pur
Slide 14: Our loyalty program is one of the most preferred
Our loyalty program is one of the most preferred and plays a critical role in the adaptation to a data-driven company Participants (# 000’) 19,268 19,309 19,330 19,247 19,444 1Q23 2Q23 3Q23 4Q23 1Q24 Redemptions (# MM) Digital redemptions rate 36% 28% 25% 30% 37% 2.6 2.5 2.5 2.3 2.3 1Q23 2Q23 3Q23 4
Slide 15: We continue to focus efforts on our plan to strengthen our financial position
We continue to focus efforts on our plan to strengthen our financial position Cash and Equivalents – Non Banking (US$ mm) Inventories (US$ mm) +81% -11% 1.098 1.834 1.728 1.739 1.626 967 1.567 534 662 411 1Q23 2Q23 3Q23 4Q23 1Q24 1Q23 2Q23 3Q23 4Q23 1Q24 SG&A (US$ mm) +1% 819 817 840 902 824 1Q23 2Q
Slide 16: Summary Financials (US$ MM)
Summary Financials (US$ MM) 1Q23 % revenues 1Q24 % revenues Var (%) Total sales Total sales 2.811 2.733 -3% GMV Online 534 535 0% GMV own products (1P) 411 401 -2% GMV third-party products (3P) 123 134 9% Total sales of physical stores 2.277 2.198 -3% Financial Results Non-Banking Revenue 2.317 82,8
Slide 17: Financial Position
Financial Position Debt By Creditor Debt By Maturity Net Financial Debt/EBITDA Net Leverage (times) w/o Banking Operations w/o Banking Operations (times) w/o Banking Operations w/o Banking Operations 3% Mar-24 5.7 Mar-24 1.0 22% Mar-23 7.3 Mar-23 1.2 78% Bonds Short Term 97% Banks Facilities Long Te
Slide 18: Highlights 1Q-2024 Home Improvement
HIGHLIGHTS 1Q-2024 HOME Clients IMPROVEMENT 18
Slide 19: Our customer-focused efforts are yielding positive results
Our customer-focused efforts are yielding positive results, increasing our customer base and sales Regional Revenue (US$ million) PRO 5.688 5.754 4.869 Our initiatives 4.002 4.095 4.214 ► Differenciated digital +7% experience 1.271 1.365 ► Omnichannel pricing ► Maestrazo 2018 2019 2020 2021 2022 202
Slide 20: Private label brands play a key role on Sodimac's strategy
Private labels brands play a key role on Sodimac´s strategy to satisfy each of our customers segments Private Label Brands DIY PRO 20
Slide 21: We have been able to manage our inventory levels
We have been able to manage our inventory levels Sodimac Chile Inventory (US$ million) Sodimac Colombia Inventory (US$ million) -23% -19% 461 410 316 306 287 386 372 356 261 256 1Q23 2Q23 3Q23 4Q23 1Q24 1Q23 2Q23 3Q23 4Q23 1Q24 Sodimac Peru Inventory (US$ million) -23% 217 205 190 175 167 1Q23 2Q23
Slide 22: We are committed with our strategy to boost our Omnichannel value proposition
We are committed with our strategy to boost our Omnichannel value proposition Increase sales and contribution by customer segment through product innovation and the enhancement of our digital customer experience Consolidate our value proposition for the PRO customer through initiatives such as our l
Slide 23: ESG
ESG
Slide 24: Falabella's purpose is supported by five ESG pillars
Falabella’s purpose is supported by five ESG pillars with clear aspirations and goals aligned with the Sustainable Development Goals Making life simpler and more enjoyable Environmental Social Governance CLIMATE CIRCULARITY DIVERSITY, EQUITY SOCIAL CORPORATE ACTION AND WASTE AND INCLUSION IMPACT GOV
Slide 25: Environmental Results
Environmental Results Our Commitments 2023 PROGRESS During 2023, we Carbon Footprint made significant 0 net emissions -20% in Scopes 1 and 2 vs 2021 …of Scopes efforts to by 2035 1 and 2 emissions achieve our -65% of emissions by 2030 environmental goals Energy supply 65% from renewable 73% …of our
Slide 26: Social Results
Social Results Pillars 2023 PROGRESS Diversity, Equity Generating 39.4% +335 and Inclusion 51.2% women in Top impact in our women in women in total & Middle “Fuertes y workforce Management Fantásticas” value chain to positions build more equitable +100,000 +33,000 +1,700 Social Impact individuals so
Slide 27: Sustainability efforts recognized by S&P's Dow Jones Sustainability Index
These sustainability efforts have been recognized by S&P’s Dow Jones Sustainability Index, as we are the only Chilean retailer recognized within the TOP 10% of CSA results. In addition, Falabella reached an A qualification in the MSCI assessment, for the first time. 2023 DJSI 2023 2016 2020 A MSCI B
Slide 28: Investor Relations Contact
E-mail inversionistas@falabella.cl Website investors.falabella.com