Indian Overseas Bank · NSE:IOB

Indian Overseas Bank — Q4 FY2024 Earnings Presentation

66 slides from Indian Overseas Bank's earnings presentation, May 24, 2024

  1. Slide 1: Analyst Meet intimation letter to stock exchanges

    Ref No. IRC/60/2024-25 24.05.2024 The General Manager, The Vice President, Department of Corporate Services, National Stock Exchange Ltd., BSE Limited, Exchange Plaza, C-1 Block G, Floor 1, P.J. Towers, Dalal Street, Bandra-Kurla Complex, Bandra (E), Mumbai 400 001 Mumbai – 400 051 BSE SCRIP CODE: 5

  2. Slide 2: Performance Analysis Q4 - FY 2023-24

    Performance Analysis Q4 - FY 2023 - 24 BSE: 532388 NSE: IOB 1

  3. Slide 3: Index

    INDEX INDEX Vision Mission Statement 3 | Financial Inclusion 34 Overview 4 | Past 5 years Performance 36 Business Composition 5 | Digital Initiatives 41 Performance Highlights 6 | Shareholding Pattern 46 Customer Touch Points 10 | Assets and Liabilities 48 Financial Performance 12 | Accolades and Aw

  4. Slide 4: Vision Mission Statement

    VISION MISSION STATEMENT INDEX VISION To emerge as the preferred Bank connecting Generations with high standards of ethics and governance CORE VALUES * Integrity and Transparency * Innovation and collaboration * Sustainability MISSION To provide best Banking solutions through digital and physical Sh

  5. Slide 5: Overview as on 31.03.2024

    Overview As on 31.03.2024 Key Parameters (Amount Rs. In Crore) INDEX • Total Business at Rs.5,04,923 Capital Adequacy Ratio (CRAR) Particulars Basel III Regulatory • CASA at Rs.1,25,508 Requirement • Total Deposits Rs.2,85,905 CET 1 14.47% 8.00% TIER 1 14.47% 9.50% • Gross Advances at Rs.2,19,018 TI

  6. Slide 6: Business Composition

    BUSINESS COMPOSITION INDEX (Rs. In Crore) Deposits Retail Agriculture MSME Corporate & Overseas SB – Rs.1,02,589 CA – Rs.22,919 Retail Loans - Loan Portfolio - Loan Portfolio - Loan Portfolio - CASA – Rs.1,25,508 Rs.48,514 Rs.55,636 Rs.41,552 Rs.73,316 TD – Rs.1,60,397 Total Deposits – Rs.2,85,905 5

  7. Slide 7: Performance Highlights: Business Growth

    Performance Highlights INDEX (Rs. In Crore) Business Growth 600000 504923 35.00% Parameters FY 2022-23 FY 2023-24 Y-O-Y ( %) 500000 30.00% 449892 25.00% CASA 114113 125508 9.99% 400000 285905 219018 20.00% CASA% 43.74% 43.90% 16 bps 300000 260883 189009 BUSINESS GROWTH 15.00% Total Deposits 260883 2

  8. Slide 8: Performance Highlights: Profitability

    Performance Highlights(Cont..d) INDEX (Rs. In Crore) Profitability FY 2022-23 FY 2023-24 Y-o-Y ( %) Parameters 9829 Net Interest 8722 8255 9829 19.07% 8255 Income 6764 6422 5942 Net Interest 2.93% 3.28% 35 bps Profitability Margin 2656 Operating 2099 6422 8722 35.81% Expenses 3.28% 2.93% Operating P

  9. Slide 9: Performance Highlights: Asset Quality

    Performance Highlights (Cont..d) INDEX (Rs. In Crore) Asset Quality FY FY Parameters Y-o-Y (%) FY 2022-23 FY 2023-24 Y-o-Y (%) 2022-23 2023-24 14072 Gross NPA 14072 6794 -51.72% ASSET QUALITY 6794 Net NPA 3266 1217 -62.74% 1.83% 3266 3.10% GNPA% 7.44% 3.10% (434 bps) 1217 7.44% 0.57% NNPA% 1.83% 0.5

  10. Slide 10: Strengthening Financial Indicators

    Performance Highlights (Cont..d) INDEX STRENGTHENING FINANCIAL INDICATORS Strengthening Financial Indicators FY FY Parameters Y-o-Y ( %) 96.85% 2022-23 2023-24 92.63% PCR 92.63% 96.85% 422 bps FY 2022- CRAR 16.10% 17.28% 118 bps 23 16.10% 15.55% 17.28% 16.24% ROA 0.68% 0.81% 13 bps FY 2023- 0.68% 24

  11. Slide 11: Customer Touch Points Pan India

    CUSTOMER TOUCH POINTS PAN INDIA INDEX Domestic Mar-23 Jun-23 Sep-23 Dec-23 Mar-24 Presence 3220 3222 3223 3226 3236 Branches 3477 3495 3515 3508 3506 ATM/CR BC 3190 3322 3891 4886 6379 MAR-24 MAR-24 ATM/CR BRANCHES Metro, Rural, Rural, Metro, 847, 715, 910, 700, 21% 24% 28% 22% Urban Semi , 659, Sem

  12. Slide 12: Global Outreach

    GLOBAL OUTREACH INDEX HONG KONG BRANCH SINGAPORE BRANCH COLOMBO BRANCH BANGKOK BRANCH 11

  13. Slide 13: Financial Performance

    FINANCIAL PERFORMANCE (Rs. In Crore) INDEX Quarter Ending Year Ending Growth % Operating Profit Q-o-Q Q-o-Q (Rs. In Crore) Particulars Y-o-Y FY FY Q4 2023-24 Q4 2023-24 Mar-23 Dec-23 Mar-24 (12 M) 22-23 23-24 Over Over Q3 2023-24 Q4 2022-23 6763 5942 Interest Income 5192 6176 6629 19401 24050 7.33%

  14. Slide 14: Total Income

    TOTAL INCOME (Rs. In Crore) INDEX Total Interest Income Quarter Ending Year Ending Growth % (Rs. In Crore) Particulars Q-o-Q Q-o-Q 19401 FY FY Q4 23-24 Q4 23-24 Y-o-Y Mar-23 Dec-23 Mar-24 24050 22-23 23-24 Over Over (12 M) Q3 23-24 Q4 22-23 Interest on Loans 3632 4614 4760 13151 17576 3.16% 31.06% 3

  15. Slide 15: Fee Based Income

    FEE BASED INCOME INDEX (Rs. In Crore) Quarter Ending Year Ending Growth % Particulars Q-o-Q Q-o-Q Fee Based Income FY FY Q4 23-24 Q4 23-24 Y-o-Y Mar-23 Dec-23 Mar-24 22-23 23-24 Over Over (12 M) – Global (Rs. In Crore) Q3 23-24 Q4 22-23 A.Exchange & Commission 151 81 140 396 363 72.44% -7.50% -8.42%

  16. Slide 16: Total Expenses

    TOTAL EXPENSES (Rs. In Crore) INDEX Total Interest Quarter Ending Year Ending Growth % Expenses (Rs. In Crore) Q-o-Q Q-o-Q Q4 2023- Q4 2023- 11145 Particulars FY FY 24 24 Y-o-Y 14220 Mar-23 Dec-23 Mar-24 22-23 23-24 Over Over (12 M) Q3 2023- Q4 2022- 24 23 FY 22-23 FY 23-24 Interest on Deposits 2717

  17. Slide 17: Net Profit

    NET PROFIT Quarter Ending Year Ending Growth % INDEX Q-o-Q Q-o-Q Particulars FY FY Q4 2023-24 Q4 2023-24 Y-o-Y Mar-23 Dec-23 Mar-24 2022-23 2023-24 Over Over (12 M) Q3 2023-24 Q4 2022-23 Operating Profit 1882 1780 1961 5942 6764 10.17% 4.20% 13.83% Provisions 996 702 768 3594 3350 9.40% -22.89% -6.7

  18. Slide 18: Performance Ratios - Quarterly

    PERFORMANCE RATIOS - QUARTERLY INDEX COST OF DEPOSITS(%) COST OF FUNDS(%) 4.82 5.02 4.88 5.09 4.69 4.81 4.38 4.44 4.27 4.35 FY 22-23 FY 23-24 FY 22-23 FY 23-24 4.13 4.70 4.18 4.87 MAR 23 JUN 23 SEP 23 DEC 23 MAR 24 MAR 23 JUN 23 SEP 23 DEC 23 MAR 24 YIELD ON INVESTMENT(%) YIELD ON ADVANCES(%) 6.42 6

  19. Slide 19: Performance Ratios - Quarterly

    PERFORMANCE RATIOS - QUARTERLY INDEX YIELD ON FUNDS(%) RETURN ON ASSETS(%) 0.94 8.48 0.86 8.05 0.83 0.75 7.50 7.74 7.32 0.62 FY 22-23 FY 23-24 FY 22-23 FY 23-24 6.90 8.03 0.68 0.81 MAR 23 JUN 23 SEP 23 DEC 23 MAR 24 MAR 23 JUN 23 SEP 23 DEC 23 MAR 24 NET INTEREST MARGIN(%) COST TO INCOME(%) 3.53 3.2

  20. Slide 20: Business Performance - Global

    BUSINESS PERFORMANCE - GLOBAL INDEX (Rs. In Crore) Q-o-Q variation Y-o-Y variation Particulars Mar-23 Dec-23 Mar-24 Amount % Amount % CASA 114113 120915 125508 4593 3.80% 11395 9.99% Business Mix (Rs. In Crore) a)Retail Term Deposits 130303 135815 141219 5404 3.98% 10916 8.38% b)Bulk Deposits 11928

  21. Slide 21: Deposit Composition

    DEPOSIT COMPOSITION INDEX (Rs. In Crore) Domestic CASA % Q-o-Q variation Y-o-Y variation Parameters Mar-23 Dec-23 Mar-24 Amount % Amount % 44.07% Domestic-Deposits 44.25% Savings Bank 97211 98544 102328 3784 3.84% 5117 5.26% Current Account 14882 19921 21107 1186 5.95% 6225 41.83% CASA 112093 118465

  22. Slide 22: Business Composition

    BUSINESS COMPOSITION BUSINESS PORTFOLIO SHARE Mar 24 Savings INDEX Bank 20% Advances Current 43% Deposits 5% Term Deposits 32% % SHARE OF ADVANCE-MAR 24 POP Category wise distribution of deposits Mar 24 Corp/Others Retail Rural 27% 24% 12% Semi Urban Metro 19% 47% MSME Agri 21% 28% Urban 22% 21

  23. Slide 23: Advances

    ADVANCES INDEX (Rs. In Crore) Q-o-Q variation Y-o-Y variation Parameters Mar-23 Dec-23 Mar-24 Amount % Amount % Retail 42400 46616 48514 1898 4.07% 6114 14.42% Agri 43988 50326 55636 5310 10.55% 11648 26.48% MSME 34856 40643 41552 909 2.24% 6696 19.21% Corporate/others 52425 60469 54995 -5474 -9.05%

  24. Slide 24: RAM Performance

    RAM PERFORMANCE INDEX (Rs. In Crore) Parameters Mar-23 Dec-23 Mar-24 Q-o-Q % Y-o-Y % RETAIL CREDIT 42400 46616 48514 4.07% 14.42% Of which RETAIL BREAK UP - MAR -24 Home 24116 26612 27621 3.79% 14.53% Others Education 3443 2635 2641 0.23% -23.29% 24% Vehicle 3751 4248 4491 5.71% 19.72% Personal 1537

  25. Slide 25: Agriculture

    AGRICULTURE (Rs. In Crore) INDEX % Share to Domestic Period Domestic Advances Agri Advances Advances Mar-23 173669 43988 25.33% Jun-23 174611 44853 25.69% Sep-23 191823 47003 24.50% Dec-23 198054 50326 25.41% Mar-24 200697 55636 27.72% Agri Advances Outstanding Movement 55636 47003 50326 43988 44853

  26. Slide 26: MSME

    MSME (Rs. In Crore) INDEX Category Mar-23 Jun-23 Sep-23 Dec-23 Mar-24 Micro 23654 24420 23607 24171 24780 Small 6959 7207 7471 7633 7812 Medium 4243 4320 8033 8839 8960 Total 34856 35947 39111 40643 41552 MSME BREAKUP MAR-24 Micro, 60% Small, 19% Medium, 21% 25

  27. Slide 27: Account Ratings - Corporate

    Account Ratings - Corporate INDEX Rating Wise Number of Accounts Unrated 30 43 RATING WISE 2023 2024 11 AAA 26 24 BB and Below 30 AA 47 51 BBB 67 64 A 71 93 A 93 71 BBB 64 67 AA 51 47 BB and Below 30 11 AAA 24 Unrated 43 30 26 Total 281 276 2024 2023 26

  28. Slide 28: Restructured Advances

    Restructured Advances INDEX (Rs. In Crore) Restructured Advances (Rs. In Crore) March 2022 March 2023 March 2024 4,478 Retail 4,478 3,194 2,486 3,194 3,025 Agri 867 579 423 2,486 2,495 MSME 3,025 2,495 1,736 1,736 1,167 CCD 1,167 681 661 867 579 423 681 661 Total 9,537 6,949 5,306 Retail Agri MSME C

  29. Slide 29: Investment

    INVESTMENT (Rs. In Crore) INDEX Parameters Mar-23 Jun-23 Sep-23 Dec-23 Mar-24 Domestic Investments 92134 91170 93744 96044 96752 SLR 64459 63455 66005 68029 69297 Non SLR 27675 27715 27739 28015 27455 Held to Maturity 77742 79981 80938 81709 81860 Available for Sale 14392 11128 12806 14127 14892 Hel

  30. Slide 30: NPA Management

    NPA MANAGEMENT Net NPA (%) INDEX (Rs. In Crore) FY FY 0.57% Details Mar-23 Jun-23 Sep-23 Dec-23 Mar-24 22-23 23-24 i) Opening Gross NPAs 14333 14072 13629 9893 8441 15299 14072 1.83% a. Cash Recoveries 292 248 329 212 322 1254 1111 b. Upgradation 175 143 181 163 90 1023 577 c. Write-Offs 403 597 355

  31. Slide 31: NPA Management

    NPA MANAGEMENT 7.44% 7.13% GNPA INDEX NNPA 1.83% 1.44% 4.74% 3.90% 3.10% 0.68% 0.62% 0.57% Mar-23 Jun-23 Sep-23 Dec-23 Mar-24 Mar-23 Jun-23 Sep-23 Dec-23 Mar-24 PCR SLIPPAGE RATIO 96.76% 96.85% 96.85% 92.63% 94.03% 0.33% 86.20% 0.31% 81.01% 84.57% 76.79% 82.09% 0.18% 0.17% FY 22-23 FY 23-24 0.16% 2.

  32. Slide 32: Sector-wise Credit Deployment & NPA

    SECTOR-WISE CREDIT DEPLOYMENT & NPA INDEX (Rs. In Crore) RAM (NPA) (Rs. In Crore) Mar-23 Dec-23 Mar-24 Segmental NPAs ADV NPA Ratio % ADV NPA Ratio % ADV NPA Ratio % 5149 Retail 42400 1802 4.25% 46616 846 1.81% 48514 824 1.70% 7969 Agri 43988 2974 6.76% 50326 2183 4.34% 55636 2098 3.77% MSME 34856 3

  33. Slide 33: Capital Adequacy

    CAPITAL ADEQUACY (Rs. In Crore) Total RWA (A) (Rs. In Crore) INDEX Particulars Mar-23 Jun-23 Sep-23 Dec-23 Mar-24 Market Risk RWA 8208 6506 7814 8481 8892 Operational Risk RWA 15066 16705 16705 16705 16705 129980 Credit Risk RWA 106706 106969 106838 114570 118382 143979 Total RWA (A) 129980 130180 1

  34. Slide 34: Movement of CRAR & RWAs

    MOVEMENT OF CRAR & RWAs INDEX CRAR 17.28% 17.00% 16.80% 16.56% 16.10% MAR-23 JUN-23 SEP-23 DEC-23 MAR-24 CREDIT RWA TO ADVANCE RATIO TOTAL RWA TO ADVANCE RATIO 56.46% 68.77% 68.06% 65.74% 55.93% 53.00% 54.05% 62.88% 64.65% 51.14% MAR-23 JUN-23 SEP-23 DEC-23 MAR-24 MAR-23 JUN-23 SEP-23 DEC-23 MAR-24

  35. Slide 35: Financial Inclusion

    FINANCIAL INCLUSION PMJDY Account (Number in Lakhs) INDEX PMJDY Zero balance Accounts No in Lakhs 78.93 76.69 73.55 2.59 2.44 2.27 2.15 2.01 69.15 67.96 Mar-23 Jun-23 Sep-23 Dec-23 Mar-24 Mar-23 Jun-23 Sep-23 Dec-23 Mar-24 PMJDY Account (Number in Lakhs) PMJDY Zero balance Accounts no in lakhs Jansu

  36. Slide 36: Valuations

    VALUATIONS Return on Equity (%) INDEX FY FY Particulars Mar-23 Jun-23 Sep-23 Dec-23 Mar-24 2022-23 2023-24 15.55 16.24 Return on Equity (%) 18.32 13.44 16.16 17.70 18.50 15.55 16.24 Basic & Diluted Earning per Share 0.34 0.26 0.33 0.38 0.43 1.15 1.40 Price Earning Ratio 65.57 92.33 141.48 113.32 140

  37. Slide 37: CASA & Deposits Growth in last 5 years

    CASA & Deposits Growth in last 5 years (Rs. In Crore) CASA in Rs. INDEX CASA in % 1,25,508 43.90% 1,13,877 1,14,113 43.44% 43.74% 1,02,165 89,751 42.52% 40.26% March March March March March March March March March March 2020 2021 2022 2023 2024 2020 2021 2022 2023 2024 Term Deposits in Rs. Total Dep

  38. Slide 38: Advances Growth in last 5 years

    Advances Growth in last 5 years (Rs. In Crore) Retail Advances AgricultureINDEX Advances MSME Advances 48,514 55,636 41,552 42,400 43,988 34,856 36,961 29,494 30,423 34,196 35,106 38,577 25,678 26,849 28,694 March March March March March March March March March March March March March March March 20

  39. Slide 39: Retail Segment Loans growth in last 5 years

    Retail Segment Loans growth in last 5 years (Rs. In Crore) INDEX Home Loans Personal Loans 27,621 Vehicle Loans 24,116 4,491 2,083 20,483 17,668 3,333 3,492 3,751 1,537 15,092 2,985 871 929 1,095 March March March March March March March March March March March March March March March 2020 2021 2022

  40. Slide 40: Decreasing NPA Levels and Increase in PCR over 5 years

    Decreasing NPA Levels and Increase in PCR over 5 years (Rs. In Crore) Gross NPA in Rs. NetINDEX NPA in Rs. NNPA (%) 19,913 6,603 5.44% 16,323 15,299 14,072 4,578 3.58% 3,825 3,266 2.65% 6,794 1.83% 1,217 0.57% March March March March March March March March March March March March March March March

  41. Slide 41: Consistent Growth in Share Values over 5 years

    Consistent Growth in Share Values over 5 years Book value per share (in Rs.) INDEX Share Price (in Rs.) 9.56 59.98 7.75 6.54 4.97 4.11 18.15 22.55 16.00 7.05 March March March March March March March March March March 2020 2021 2022 2023 2024 2020 2021 2022 2023 2024 Market Capitalization (Rs. In Cr

  42. Slide 42: Technology & Digital Initiatives

    Indian Overseas Bank Technology & Digital Initiatives 41

  43. Slide 43: Introduction

    Introduction Indian Overseas Bank has got a robust and resilient technology platform in place to serve customers across the diverse generations. We are committed in our digital transformation journey to bring customer delight through various digital innovations and have in place a clear strategy co-

  44. Slide 44: Focus Areas

    Focus Areas Customer Operational Centricity Efficiency Technology Digital Resilience Innovation 43

  45. Slide 45: Technology Resilience

    Industry’s leading Core Banking Solution 01 which can handle 5000 TPS Scalable Private cloud and Container 02 platform to handle digital led growth Technology Resilience Towards ensuring a robust and resilient 3200+ Branches with Dual High Speed infrastructure for digital led growth of the bank 03 N

  46. Slide 46: Customer Centricity

    Secure and user friendly internet and mobile banking 01 facility offering diverse range of banking services Self service centric solutions for instant 02 fulfilment like Jansuraksha enrolment, straight through process for credit facilities Customer Centricity Prioritizing the overall customer experi

  47. Slide 47: Digital Innovation

    Face Authentication using Aadhaar Biometrics 01 for contact less and inclusive service delivery My Account My Name empowering customers 02 to name account as per their choice Digital Innovation Pioneer in multiple digital initiatives with e-BG for secure and paperless issuance of commitment towards

  48. Slide 48: Operational Efficiency

    Digital App for Collection and Recovery 01 enhancing collections efficiency CRM tool for widening and deepening customer 02 engagements Operational Efficiency Pioneer in multiple digital initiatives with Loan Origination System for efficient credit commitment towards transforming 03 underwriting cus

  49. Slide 49: Value Delivery

    Enhanced Customer Satisfaction: Improved customer satisfaction, engagement, and loyalty 01 through streamlined digital interactions, personalized services, and user-friendly interfaces Productivity Enhancement: Optimized internal Value Delivery processes reducing manual workloads, and Digital initia

  50. Slide 50: Awards & Accolades

    Awards & Accolades IBA Banking Technology Awards Feb’ 2024 Best Technology Talent Best Digital Financial Inclusion Best Technology Bank Best AI/ML Adoption Best Fintech & DPI Adoption EASE (Enhanced Access & Service Excellence) Top improver in EASE 5.0 citation from DFS, GOI 49

  51. Slide 51: Go Digital: Digital initiatives

    Digital initiatives INDEX IOB MOBILE BANKING APP IOB DIGITAL BHIM IOB UPI PRODUCTS INTERNET BANKING GO DIGITAL !!! 50

  52. Slide 52: IOB Mobile Banking App

    IOB MOBILE BANKING APP INDEX Performance Analysis Q4-FY24 51

  53. Slide 53: Digital Initiatives: UPI

    DIGITAL INITIATIVES INDEX T&C Apply UPI BHIM IOB UPI MEANS 52

  54. Slide 54: Digital Initiatives: e-BG

    DIGITAL INITIATIVES INDEX e-BG Get Your Bank Guarantee Digitally !!! e-BG 53

  55. Slide 55: Digital Outreach

    DIGITAL OUTREACH ATM/CDM USERS INDEX INTERNET BANKING REGISTERED (NO OF OUTLETS) USERS (IN LAKH) 3515 3508 3506 30.18 3495 28.97 27.77 3477 26.45 25.59 Mar-23 Jun-23 Sep-23 Dec-23 Mar-24 Mar-23 Jun-23 Sep-23 Dec-23 Mar-24 MOBILE BANKING REGISTERED USERS UPI REGISTERED USERS (IN LAKHS) (IN LAKHS) 81.

  56. Slide 56: Shareholding Pattern

    SHAREHOLDING PATTERN INDEX Category of Shareholder % share Shareholding Pattern-Mar-24 Government Government of India 96.38% of India, FI/Banks 0.00% 96.38% Foreign Portfolio Investor (Corporate) 0.05% Mutual Funds 0.06% Insurance Companies 1.23% Institution, 1.41% Individual 1.90% ESOP/ESOS/ESPS 0.

  57. Slide 57: Strategic Investment Joint Venture

    STRATERGIC INVESTMENT JOINT VENTURE INDEX IOB entered into Non-Life Insurance Business with Universal Sompo General Insurance (USGI) Company Limited with equity participation of 18% along with the other Banks and Institutions Name of Entity Share Holding % Indian Overseas Bank 18.06% Shareholding %

  58. Slide 58: Assets & Liabilities

    ASSETS & LIABILITIES INDEX (Rs. In Lakh) Balance Sheet as at 31.03.2024 LIABILITIES Standalone Consolidated Particulars Mar-24 Mar-23 Mar-24 Mar-23 Capital 1890241 1890241 1890241 1890241 Reserves and Surplus 903989 636053 865904 597363 Deposits 28590538 26088329 28612148 26097359 Borrowings 3038717

  59. Slide 59: Accolades & Awards

    ACCOLADES & AWARDS INDEX Indian Overseas Bank has been recognized as a TOP IMPROVER in the EASE 5.0 Rankings. Shri. Srinivasan Sridhar-Chairman, Shri. Ajay Kumar Srivastava-MD & CEO and Shri. Nataraj. K-Chief Compliance Officer receiving the trophy and citation from Dr. Vivek Joshi, DFS Secretary Pe

  60. Slide 60: Accolades & Awards

    ACCOLADES & AWARDS INDEX 19th IBA Annual Banking Technology Conference, Expo & Citations Indian Overseas Bank received 5 awards under Medium Size Banks Category in the following fields . 1. Winner- Best Technology Talent 2. Winner- Best Financial Inclusion 3. Runner Up-Best Fintech & DPI Adoption 4.

  61. Slide 61: ESG Initiatives

    ESG INITIATIVES INDEX ENVIRONMENTAL SOCIAL GOVERNANCE ENVIRONMENTAL 60

  62. Slide 62: ESG Initiatives: Environmental

    ESG INITIATIVES INDEX IOB VEHICLE LOAN FOR E BIKE/CAR ENVIRONMENTAL SOCIAL GOVERNANCE IOB TEJAS FOR RENEWABLE SOLAR ENERGY EQUIPMENT CREDIT FACILITY TO WINDMILL PAPERLESS BANKING ENVIRONMENTAL 61

  63. Slide 63: ESG Initiatives: Social

    ESG INITIATIVES INDEX VARIOUS IOB CREDIT SCHEME FOR WOMEN ENVIRONMENTAL SOCIAL GOVERNANCE THE SAKTHI- IOB CHIDAMBARAM CHETTIAR MEMORIAL TRUST FINANCIAL LITERACY CENTERS (SNEHA) SOCIAL FRIENDLY WORK ENVIRONMENT 62

  64. Slide 64: ESG Initiatives: Governance

    ESG INITIATIVES INDEX COMPLYING WITH ALL GUIDELINES &REGULATIONS ENVIRONMENTAL SOCIAL GOVERNANCE EFFECTIVE MONITORING CUSTOMER RIGHT POLICY EFFECTIVE CUSTOMER COMPLAINTS RESOLUTION GOVERNANCE 63

  65. Slide 65: Disclaimer

    DISCLAIMER INDEX Except for the historical information contained herein, statements in this release which contain words or phrases such as "will", "aim" "will likely result", "would", "believe", "may", "expect",', "will continue ", "anticipate", "estimate" "intend", "plan", "contemplate" "seek to" "

  66. Slide 66: Thank You

    INDEX THANK YOU We express our heartfelt gratitude to all our stakeholders for their support & trust and solicit their continued patronage to make our beloved Bank grow exponentially in the coming years Please provide your valuable feedback @investor.iobnet.co.in visit us @ https://www.iob.in Follow

Indian Overseas Bank — Q4 FY2024 Earnings Presentation on 6ix