Slide 1: Ignacio Baeza
Ignacio Baeza #WeAreMAPFRE Marth 13, 2020
Slide 2: Annual results: dividend maintenance and attributable profit
ANNUAL ¢ C )) AM TH IEN 10 DIVIDEND MAINTENANCE EXCLUDING against 2019 results EXTRAORDINARY ITEMS — Attributable profit +15%
Slide 3: Insurance and reinsurance business strength and resilience
INSURANCE SS REINSURANCE BUSINESS S RESILIENCE NON EE STRENGTH BaTiC +18% PROFIT ROE: Fg Growing ahead of the market "= Profits up 79% \ SOLVE pal ee USA earnings up by 7x
Slide 4: MAPFRE Annual General Meeting 2019
®* MAPFRE ANNUAL GENERAL MEETING 2019 Integrated | = —_ IU —
Slide 5: Creation of Shared Value
CREATION OF SHARED VALUE MAP ERE
Slide 6: We Are Sustainable: Financial Dimension
WE ARE SUSTAINABLE: FINACIAL DIMENSION CONTRIBUTION OF THE INVESTMENT PORTFOLIO TO THE SDG 108 n *” % ANNUAL GENER, ° MAPPRE os INVESTMENT PORTFOLIO PUBLIC 25, — MAPFRE AM Capital’Responsable inclusion OK Good govelfanee)y
Slide 7: We Are Sustainable: Productive Dimension
WE ARE SUSTAINABLE: PRODUCTIVE DIMENSION dh pn A fe ™ 177,000 rr +26 million Providers Clients i oT}
Slide 8: We Are Sustainable: Human Dimension
WE ARE SUSTAINABLE: HUMAN DIMENSION e@MAPFRE —)) <*Voiunteers
Slide 9: Slide 9
Slide 10: We Are Sustainable: Human Dimension
WE ARE SUSTAINABLE: HUMAN DIMENSION e@MAPFRE —)) <*Voiunteers BWerreMAPFRE 10
Slide 11: Employees and inclusion
+900 Employees ie With disabilities —= & WE UNITE INCLUSION
Slide 12: New hires
o MARE RE 6 sur or 10 New hires are yo eee
Slide 13: Professional mobility
PROFESSIONAL MOBILITY 15% or me WORKFORCE CHANGED JOB POSITION, FUNCTION, AREA OR COUNTRY IN 2019
Slide 14: We Are Sustainable: Intellectual Dimension
WE ARE SUSTAINABLE: INTELLECTUAL DIMENSION MAPFRE's INNOVATION CYBER RESILIENCE AND TRANSFORMATION CIBER of the company RISKS STRATEGY
Slide 15: Reducing our environmental footprint and climate change integration
® MAPFRE ANNUAL GENERAL MEETING “WE REDUCE OUR INTEGRATION of the ENVIRONMENTAL CLIMATE CHANGE FOOTPRINT, variable within the BUSINESS BIODIVERSITY PRESERVATION COP25 2 MaprRE
Slide 16: Sustainability
if ay ti SUSTAINABILITY
Slide 17: Fundación MAPFRE international projects
o MAPERE P= B undacién MAPFRE 100 110,000 30 500 | ©! international projects children countries workshops 25,000suen 6,000 14 million 49,UUU students / He r beneficiaries h | 1UU sessions actions worldwide
Slide 18: Slide 18
Slide 19: Fundación MAPFRE awards
@ MAPFRE —) I 1] yanta Centar pe nconassiss L__L_J|__ Fundacién MAPFRE FUNDACION MAPFRE AWARDS FOR SOCIAL OUTREACH SOCIAL AWARDS INNOVATION Fundaci6n MAPFRE
Slide 20: Most valuable and reputable Spanish company
MOST VALUABLE MOST SUCCESSFUL SPANISH THE BEST AND REPUTABLE COMPANY REPUTATION INSURANCE COMPANY In THE WORLD SN AIDE MALI PCO. Brand Finance
Slide 21: MAPFRE - Ignacio Baeza, Vice Chairman
MAPFRE Ignacio Baeza #WeAreMAPFRE Vice Chairman of MAPFRE