Nexteer Automotive Group Limited · HKEX:1316

Nexteer Automotive — Technical Presentation (January 2022)

50 slides from Nexteer Automotive's technical presentation, January 2022

  1. Slide 1: PCMS 3.0 Nexteer User Training

    PCMS 3.0 NEXTEER USER TRAINING JANUARY 2022 Copyright 2018, Nexteer Automotive Corporation. All rights reserved. 1

  2. Slide 2: PCMS 3.0 – Training

    PCMS 3.0 – TRAINING  50-55min Presentation  5-10min Questions  Please hold all questions until the end  Please use Q&A button to ask your question(s)  Additional questions can be included in quiz.  Link will be provided at end in Chat  Short Quiz To Be Completed To Retain Access To PCMS  Tra

  3. Slide 3: PCMS 3.0 – General Overview

    PCMS 3.0 – GENERAL OVERVIEW  Efficiency Improvements – SQ, PQ, Supplier.  Fields Removed  Fields Added  Linkage with other modules where possible.  Dashboard Revamp  Automatic Reports Reviewed With Global Supplier Quality Staff Oct 7th Reviewed With Global Quality Staff October 25th  Automati

  4. Slide 4: Problem Case Management System (PCMS 3.0)

    PROBLEM CASE MANAGEMENT SYSTEM (PCMS 3.0)  Eliminates The Excel Based 3L5Y and Duplication. All Information Entered Directly Into Intelex  New Automatic Dispute and Cancel Case Escalation Process (36.3% 599 of 1650 PC in 2020))  Added Problem Description Fields and Required Information  Returned

  5. Slide 5: Accessing Intelex

    ACCESSING INTELEX  Begin By Accessing Intelex  Link Found On Compass  Select: Global Supply Management  Select: Resources/Links  Select: Intelex  Recommend Creating A Bookmark https://clients.intelex.com/Login/Nexteer For Intelex access or system support contact: Be sure to include your name,

  6. Slide 6: Accessing PCMS 3.0

    ACCESSING PCMS 3.0  From Red Dropdown:  Select: Problem Case Management (PCMS)  Note Your Menu Options May Be Different Based Upon Your Access  PCMS 2.0 and 3.0 Will Use The Same Link Nexteer Supplier Quality: “We drive continuous improvement in everything we touch and do” 6

  7. Slide 7: PCMS 3.0 Filter Options and My Tasks

    PCMS 3.0 FILTER OPTIONS AND MY TASKS  Encourage You To View Your Task list Each Time You Access Intelex.  PCMS Can Be Filtered By Adding Text In The Boxes Or Clicking The Header. Nexteer Supplier Quality: “We drive continuous improvement in everything we touch and do” 7

  8. Slide 8: New Instruction Box

    PCMS 3.0 NEW INSTRUCTION BOX  New Grey Instruction Box For Each Stage Of The Workflow EXAMPLE With Clear Instructions Nexteer Supplier Quality: “We drive continuous improvement in everything we touch and do” 8

  9. Slide 9: Stage 1: Creating a Problem Case

    STAGE 1: CREATING A PROBLEM CASE  PC Initiator Starts By:  Click +Add Entry or Create PC Tab  A New Draft PC Is Started Nexteer Supplier Quality: “We drive continuous improvement in everything we touch and do” 9

  10. Slide 10: Stage 1: Creating a Problem Case

    STAGE 1: CREATING A PROBLEM CASE  Begin Answering Questions From The Drop Down Boxes.  New Questions May Appear  Select Complaint Type  Note 0Km and Warranty PCs Can Be Started In eQMS Only  Click Select And Add Part Number To Filter The Supplier Location.  Part Number List Will Filter By Acti

  11. Slide 11: PCMS 3.0 – Problem Description

    PCMS 3.0 – PROBLEM DESCRIPTION 1. Description of the defect REQUIRED 2. Picture of the defect REQUIRED • Poor Problem Description Details, Missing 3. Specific date of initial occurrence REQUIRED Information, Incorrect DUNS, Lack Of Linkage To 4. Where found? REQUIRED DROP DOWN Print Requirement, etc

  12. Slide 12: Stage 1: Creating a Problem Case

    STAGE 1: CREATING A PROBLEM CASE  Click Edit  Complete Complaint Details Section  All Items With * Are Required  Fields Will Change By Complaint Type.  Required Items Will Also Change By Complaint Type.  If Classified As A Major Disruption, Supplier Quality Manger Task Created To Confirm.  On

  13. Slide 13: Stage 1: Creating a Problem Case

    STAGE 1: CREATING A PROBLEM CASE Part Pkg Customer PC Stage Item 0km Waranty Quality Dunnage Satisfaction APQP Shipping Prototype Initial Create N2N Case? Bridge Bridge TRUE TRUE TRUE TRUE TRUE TRUE Initial Create Complaint Type Bridge Bridge TRUE TRUE TRUE TRUE TRUE TRUE Initial Create Issuing Plan

  14. Slide 14: Stage 1: Creating a Problem Case

    STAGE 1: CREATING A PROBLEM CASE Spill replaced with Major Disruption Recommended Major Disruption definition update in G1773 to match how our customers measure Nexteer - A problem case is classified as a Major Disruption based upon the following:  Customer field campaign issued to Nexteer because

  15. Slide 15: Stage 2: Initial Response – Supplier Submission

    STAGE 2: INITIAL RESPONSE – SUPPLIER SUBMISSION Question if Sorting Authorized: PO/Comment required. Breakpoint Date Required. Ability to add how individual part marking or container marking. 15

  16. Slide 16: Stage 2: Initial Response – Supplier Submission

    STAGE 2: INITIAL RESPONSE – SUPPLIER SUBMISSION Dispute Evidence PowerPoint Required PowerPoint Required To Have All Documents In ONE FILE Link to PPT Template Dispute Reason Required Embedded Links For: Containment Worksheet, Dispute Evidence, Validation Run-Chart, Cancel Case Escalation Meeting, e

  17. Slide 17: Stage 2: Initial Response Approval – PC Initiator

    STAGE 2: INITIAL RESPONSE APPROVAL – PC INITIATOR If Defective Part To Be Returned: Requires Initiator to provide the tracking number before initial response can be approved. • Initiator can return to draft and make edits to the PC (problem description, complaint details, etc..) prior to Initial Res

  18. Slide 18: Stage 3: Corrective Action Plan – SQE Assignment

    STAGE 3: CORRECTIVE ACTION PLAN – SQE ASSIGNMENT  Final Proposal ASSEMBLIES & SUB-ASSEMBLIES Auto populate/auto assign SQE/AQE (Reduce 1day) BEARINGS CASTINGS CHEMICALS -- GREASE, ADHESIVE, SEALANT, OIL, LABELS COLD HEADED CONFLICT MINERALS & MAGNETS CONTROLLERS -- CCA, MSB, PHA DIRECTED BUY -- ECU

  19. Slide 19: Stage 3: Corrective Action Plan – Supplier

    STAGE 3: CORRECTIVE ACTION PLAN – SUPPLIER Select Severity, Occurrence, Detection number from drop-down Note: As needed based upon complaint type) Auto Calculates RPN upon save Nexteer Supplier Quality: “We drive continuous improvement in everything we touch and do” 19

  20. Slide 20: Stage 3: Corrective Action Plan – Supplier

    STAGE 3: CORRECTIVE ACTION PLAN – SUPPLIER  Why and CA grids will not show until these required documents are loaded.  Supplier Lessons Learned Is Required and Completed By The Supplier For All PCs Nexteer Supplier Quality: “We drive continuous improvement in everything we touch and do” 20

  21. Slide 21: Nexteer Lessons Learned: Module Linkage

    NEXTEER LESSONS LEARNED: MODULE LINKAGE  Nexteer Lessons Learned: Sev 9/10, 0Km, Major Disruption, PSCC  Auto linkage to the new Lessons Learned Module In Intelex (Including Linkage to LL PFMEA with Link To APQP) 21

  22. Slide 22: Stage 3: Corrective Action Plan – Supplier

    STAGE 3: CORRECTIVE ACTION PLAN – SUPPLIER SPECIFIC LEG: Pulls Why1 directly from problem description – specific & detection. If Why Splits Into 2, Add Into Same Why/Box: Ex. A) xxxx B) xxxx Can also add more than 5 Whys by clicking Add Entry Requires a minimum of 2 Whys. Requires a minimum of 1 Cor

  23. Slide 23: Stage 3: Corrective Action Plan – Supplier

    STAGE 3: CORRECTIVE ACTION PLAN – SUPPLIER  Pulls Why1 from problem description.  Requires minimum of 2 whys.  1 C/A required per leg Nexteer Supplier Quality: “We drive continuous improvement in everything we touch and do” 23

  24. Slide 24: Stage 3: Corrective Action Plan – Supplier

    STAGE 3: CORRECTIVE ACTION PLAN – SUPPLIER  1st Why Is Not Pulled Automatically Since 1st Systemic Why Could Be Last Why From Specific Or Detection Leg  Systemic Requires A Minimum Of 2 Whys.  Systemic Requires A Minimum Of 1 Corrective Action Nexteer Supplier Quality: “We drive continuous improv

  25. Slide 25: Stage 3: Corrective Action Plan – Supplier

    STAGE 3: CORRECTIVE ACTION PLAN – SUPPLIER  Unique Drop-Down For Specific, Detection, and Systemic Legs (Similar to Cheat-Sheet)  Required Minimum Document Uploads During Implementation With Selection  If C/A Dates All In Past, System Will Add 5days for Implementation Submission Nexteer Supplier

  26. Slide 26: Stage 3: Corrective Action Plan – Supplier

    STAGE 3: CORRECTIVE ACTION PLAN – SUPPLIER Sections Compressed and can be expanded. Nexteer Supplier Quality: “We drive continuous improvement in everything we touch and do” 26

  27. Slide 27: Stage 3: Corrective Action Plan – Supplier

    STAGE 3: CORRECTIVE ACTION PLAN – SUPPLIER Prevent Quality ative Log, Maint Quality /Total Process Reject Proce Start Chang Product Chart, Gage DSS / Reconc dure Up/Sh e Control ive Error and/or Instructi DFMEA iliation Updat ut Notice Look CA Type Corrective Action Plan PFMEA Plan SWI Visual Traini

  28. Slide 28: Stage 3: Corrective Action Plan – SQE Review

    STAGE 3: CORRECTIVE ACTION PLAN – SQE REVIEW  Required items default to yes.  Others must be selected yes/no to save  C/A Plan Reviewed By Supplier Region SQE and Plant Region SQE  If PSCC, Major Disruption, 0Km: Requires Plt Region SQ Mgr Approval for Implementation, and Validation. Nexteer Sup

  29. Slide 29: Stage 4: Implementation – Supplier Submission

    STAGE 4: IMPLEMENTATION – SUPPLIER SUBMISSION  Corrected State (After) Picture Upload  Additional new C/As can be added during implementation.  Will leave the target date blank. Add the actual date of new C/A item completion.  Will Not Change The Overall Implementation Date.  Completion Dates A

  30. Slide 30: Stage 4: Implementation – Supplier Submission

    STAGE 4: IMPLEMENTATION – SUPPLIER SUBMISSION  Pop-Up Box With Warning  Required Containment Check-sheet  Required Individual Document Uploads Before Submission  Additional Documents Can Be Added In Supporting Documentation Section  If Severity Changes During Implementation Verification, Suppli

  31. Slide 31: Stage 4: Implementation – SQE Implementation Review

    STAGE 4: IMPLEMENTATION – SQE IMPLEMENTATION REVIEW Supplier Region  Supplier Region and Plant Region SQ Review Of Implementation Documents AND Give Approval (or Request More Information)  Supplier Region SQE Must Confirm Sev 9/10 if supplier lists 9/10 in the after RPN during in Implementation. R

  32. Slide 32: Supplier Region SQE Now Selects Systemic Root Cause

     Supplier Region SQE Now Selects Systemic Root Cause From Drop Down List During Implementation Approval  Supplier No Longer Selects To Provide Better Accuracy  Mapping To eQMS To Allow PowerBi Systemic For Supplier  Will Also Allow For Elimination Of Supply Chain As Systemic. Nexteer Supplier Qu

  33. Slide 33: Stage 5: Validation – Supplier Submission & SQE Approval

    STAGE 5: VALIDATION – SUPPLIER SUBMISSION & SQE APPROVAL  Template Link Provided To The Supplier To Use Or Supplier Can Use Their Version.  Template Must Show Number Of Pieces Inspected and Number Of Defects Found By Day During The Validation Period.  The Inspection Data Must Cover The Entire Val

  34. Slide 34: Stage 5: Validation – Supplier Submission & SQE Approval

    STAGE 5: VALIDATION – SUPPLIER SUBMISSION & SQE APPROVAL  Supplier Region and Plant Region SQ Review Of Validation Data In The Form Of A Run Chart  If PSCC, Major Disruption, 0Km: Requires Plt Region SQ Mgr Approval for Validation.  If A PSCC Case, PSCC Approval Required Before PC Can Close  Run

  35. Slide 35: Problem Case Closed – No Edits

    PROBLEM CASE CLOSED – NO EDITS Once closed no edits If PSCC – cannot close until PC shows Approved Status 35

  36. Slide 36: Problem Case Dispute and Cancellation

    PROBLEM CASE DISPUTE AND CANCELLATION JANUARY 2022 Copyright 2018, Nexteer Automotive Corporation. All rights reserved. 36

  37. Slide 37: PCMS 3.0 – Dispute and Cancel Case Workflow

    PCMS 3.0 – DISPUTE AND CANCEL CASE WORKFLOW  Dispute: Entered By Supplier Prior To Initial Response  Cancel Case: Entered By Any Nexteer User After Initial Response  Both Follow Same Escalation Workflow 1. SQ Supervisor Evidence Review 2. Initiator Review 3. Escalation Meeting 4. SQ Manager Dispo

  38. Slide 38: PCMS 3.0 – PC Cancellation Workflow

    PCMS 3.0 – PC CANCELLATION WORKFLOW 1. Initiator Can Cancel At Any Point 2. If Request to Dispute or Cancel Made – Require PPT Template Upload With Required Info In 1 File. No longer just accept comments 3. SQ Supervisor still reviews/approves and moves to Initiator for Approval - Timing 2Days 4. In

  39. Slide 39: PCMS 3.0 – PC Dispute or Cancellation Workflow

    PCMS 3.0 – PC DISPUTE OR CANCELLATION WORKFLOW DISPUTE CANCEL CASE 2days 10days 10days 10days Nexteer Supplier Quality: “We drive continuous improvement in everything we touch and do” 39

  40. Slide 40: Arbitration Process PCMS 3.0 Initiative

    ARBITRATION PROCESS PCMS 3.0 INITIATIVE Mexico Alvaro Europe Adam Asia Tony US S. Pfundt Mexico Roman Europe Artur Glenn’s  Monthly Arbitration Mtg Asia Peter 3 Arbitration Participants: Staff Meeting US Dan Another Region: Supplier Evidence  Arbitration Decision Final Agenda item 1. Plant Quality

  41. Slide 41: PCMS 3.0 – PC Dispute or Cancellation Workflow

    PCMS 3.0 – PC DISPUTE OR CANCELLATION WORKFLOW Fields are read only and cannot be changed.  If Supplier Disputes Prior To Initial Response: – Require Reason for Dispute – PowerPoint Containing All Dispute Evidence  Only 1 Dispute Request Can Be Made  SQ Supervisor Reviews Dispute Request (2Days)

  42. Slide 42: PCMS 3.0 – PC Dispute or Cancellation Workflow

    PCMS 3.0 – PC DISPUTE OR CANCELLATION WORKFLOW  Supervisor Must Accept Or Reject Dispute or Cancellation Request.  Must Make The Selection In 2 Days  Request Then Moves To Initiator. Nexteer Supplier Quality: “We drive continuous improvement in everything we touch and do” 42

  43. Slide 43: PCMS 3.0 – PC Cancellation Workflow

    PCMS 3.0 – PC CANCELLATION WORKFLOW  Task moves to SQE to schedule escalation meeting required within 10days to review Intelex evidence (Incoming, Quality Manager, SQE, SQ Supv). Supplier If Needed.  Auto Populated Sections  Template Download  Required Attendance, Minutes, Decision Upload After

  44. Slide 44: PCMS 3.0 – Due Dates

    PCMS 3.0 – DUE DATES 23 Days vs 25 Days Stage Person Responsible Actions Due Date Notes If you enter something like "+2 days", please indicate # of days to complete from what day that is from; such as "from date submitted" or Name of the stage in the system Person owning the case at this stage Butto

  45. Slide 45: PCMS 3.0 – Notifications

    PCMS 3.0 – NOTIFICATIONS PC Stage Cancel Case Cancel Case Item Request for Additional Information Request To Cancel Has Been Approved Initiator REQUESTOR REQUESTOR Supplier Region SQE Plant Region SQE SQ Mgr/Supv Supplier PSCC REQUIRED = TRUE To Cancel Case Requestor To Cancel Case Requestor Cancel

  46. Slide 46: PCMS 3.0 – Ability to Export

    PCMS 3.0 – ABILITY TO EXPORT  In all applications you can print or save as a PDF by clicking printer.  Uncollapse before printing as a pdf Nexteer Supplier Quality: “We drive continuous improvement in everything we touch and do” 46

  47. Slide 47: PCMS 3.0 – Export

    PCMS 3.0 – EXPORT  After printing as PDF: - can add comments/notes, highlight, circle to email to supplier.  Supplier will then make the updates in Intelex.  All updates must be in Intelex. Not in an excel version. Nexteer Supplier Quality: “We drive continuous improvement in everything we touch

  48. Slide 48: Problem Cases Prior to February 1, 2022

    PROBLEM CASES PRIOR TO FEBRUARY 1, 2022  Any Problem Cases Created Prior To February 1, 2022 Will Follow PCMS 2.0 Content And Workflow.  All Problem Cases Created After February 1, 2022 Will Follow The New PCMS 3.0 Workflow And Fields.  System Will Be Down Noon Est Jan 30 – 5pm Est Jan 31st For S

  49. Slide 49: PCMS 3.0 – Next Steps and Follow-up

    PCMS 3.0 – NEXT STEPS AND FOLLOW-UP 1. Global Nexteer User Training (Nexteer Plant Quality/Initiator, PCL, Prototype, and Supplier Quality) – January 20/25/26 2022. 2. Supplier User Training Bulletin and Video Link – January 25 3. System Downtime – January 30/31 4. Go LIVE – February 1, 2022 5. New

  50. Slide 50: PCMS 3.0 – Questions and Quiz

    PCMS 3.0 – QUESTIONS AND QUIZ  Will Answer Any Questions From The Q&A link  Please Click And Complete The QUIZ  Link Provided In Chat  Will Use Quiz To Load SF Training Completion.  Only Users That Have Completed Training Will Have Access  Future Users Will Take Training In SuccessFactors  Ya

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