Slide 1: AGM Company Announcement Cover Letter
€omputershare Corporate Computershare Limited ABN 71 005 485 825 Yarra Falts, 452 Johnston Street Abbotsford Victoria 3057 Australia 10 November 2004 PO Bex 103 Abbotsford Victoria 3087 Australia Telephone 61 3.9415 5000 Australia Facsimile 6139473 2500 Canada www.computershare.com Channel islands M
Slide 2: Chairman's Address: Introduction
€omputershare ANNUAL GENERAL MEETING Wednesday 10 November 2004 CHAIRMAN’S ADDRESS INTRODUCTION It is with great pleasure that | welcome you to our new global headquarters that accommodates most of our Victorian-based staff. The building has around 1000 staff and, for the first time, includes the ex
Slide 3: Chairman's Address: Financial Results
€omputershare if the impact of acquisitions is removed, underlying revenues improved by 6% against a 1% increase in costs. As well as this, the company delivered a significant improvement in cash flows that increased by 79% to $136.1 million. We maintained control over the level of capital expenditu
Slide 4: Chairman's Address: Remuneration
€omputershare The delivery of outstanding financial results this year that exceeded these hurdles has triggered a payment to these senior executives. While both Chris and Penny were most reluctant to be included in the incentive rewards scheme, the Remuneration Committee felt that it would be wholly
Slide 5: Chairman's Address: Outlook
€omputershare On behalf of the Board, | would also like to thank all staff for their efforts and significant contribution during this successful year for the company. Your commitment and dedication has translated into significantly improved service quality and has been a major factor in our success
Slide 6: Review of Operations
€omputershare REVIEW OF OPERATIONS Chris Morris Chief Executive Officer Computershare
Slide 7: Computershare
Computershare
Slide 8: Regional Highlights – Asia/Pacific
PS Le . an Se] Lo” ~ AAAS * * & AIS x * * * | Ww Australia Singapore New Zealand Regional Highlights — Asia/Pacific Philippines Hong Kong Computershare
Slide 9: Regional Highlights – EMEA
ireland United Kingdom Germany Russia South Africa I \ France Regional Highlights - EMEA Italy €omputershare
Slide 10: Regional Highlights – North America
United States of America Regional Highlights — North America €omputershare
Slide 11: The year ahead - EquiServe
The year ahead - EquiServe * Integration — A top team assembled, led by the best in Penny Maclagan — Should not be compared to other major acquisitions like RBS and Harris * Reaction - Already received very positive feedback from customers and Staff. - Greatly improved credibility and recognition in
Slide 12: The year ahead - EquiServe
The year ahead - EquiServe * What it means for CPU - No1 inthe US — Highly unlikely to see another global competitor — Will result in further consolidation in the US * Opportunities — ADR’s — Cross sell — CDS expansion €omputershare
Slide 13: The year ahead - Growth
The year ahead - Growth Europe — Expanding into more countries in continental Europe Asia — Researching opportunities to grow in this region, including * Japan * Korea * Taiwan * BPO - Corgi a great example Expanding into consultancy services €omputershare
Slide 14: The year ahead – Market Structures
The year ahead — Market Structures * Dematerialisation — Ireland has approved — Expect UK to follow soon - HK — Canada - USA + Street name access - Live in Canada — US will eventually follow * Changes in market structure traditionally been good for CPU — IT changes force competitors to exit. €ompute
Slide 15: Annual General Meeting
€omputershare ANNUAL GENERAL MEETING Chris Morris Chief Executive Officer Computershare