Slide 1: Investor Presentation – Q4CY24
Investor Presentation – Q4CY24 March 2025 © 2025 Hexaware Technologies
Slide 2: Safe Harbor Statement / Forward-looking and Cautionary Statement / Disclaimer
Safe Harbor Statement / Forward-looking and Cautionary Statement / Disclaimer Certain statements in this presentation concerning our future growth prospects are forward-looking statements, which involve a number of risks, and uncertainties that could cause actual results to differ materially from th
Slide 3: Key Financial and Business Highlights
Key Financial and Business Highlights Financial Highlights Business Highlights Revenue: Key People Metrics: • Closing Headcount: 32,309, Net added 4,017 in CY24 • Q4CY24: USD 372 Mn | INR 31,544 Mn o USD : (0.5%) QoQ; 18.5% YoY • Voluntary Attrition for IT(1): 10.8% o INR : +0.6% QoQ; +20.6% YoY • Q
Slide 4: Diverse Presence Across Verticals and Geographies
Diverse Presence Across Verticals and Geographies Vertical Split (%) Geographic Split (%) 8% 6% 9% 29% 18% USD 372 Mn USD 372 Mn 18% Q4CY24 Q4CY24 Revenue Revenue 21% 76% 15% Q4CY24 CY24 Q4CY24 CY24 Growth (%)(1) QoQ YoY YoY Growth (%)(1) QoQ YoY YoY Financial Services 3.5% 25.0% 19.1% Americas 2.3%
Slide 5: Diverse Clientele with Strong Partnerships
Diverse Clientele with Strong Partnerships Client Pyramid (# of Active Clients) Revenue Contribution by Customer Group (%) 48.7% 49.7% 48.4% USD Mn(1) CY23 CY24 >$75 2 3 36.6% 35.5% 35.8% >$50 3 3 11 15 26.5% 25.7% >$20 25.0% >$10 29 31 >$5 54 61 >$1 171 186 Top 5 customers Top 10 customers Top 20 c
Slide 6: Winning Across Domains: Key Successful Deals
Winning Across Domains: Key Successful Deals Large secondary mortgage provider in Major airline in the US Global supply chain management and logistics the US services company in the US Modernizing workflows and user interfaces by GenAI-based legacy modernization project using Infrastructure operatio
Slide 7: Q4CY24 Financial Highlights
Q4CY24 Financial Highlights Revenue (USD Mn) Reported EBITDA (USD Mn) • Reported EBITDA +48.0% YoY growth (325 bps) YoY (%) 5.1% 16.7% 18.5% • Reported Net Profit +64.5% YoY growth (285 QoQ (%) (2.0%) 6.3% (0.5%) Margin (%) 13.0% 16.0% 16.3% bps) $374 $372 $60 $61 • ERP implementation cost is the on
Slide 8: CY24 Financial Highlights
CY24 Financial Highlights Revenue (USD Mn) Reported EBITDA (USD Mn) • EBITDA +18.1% YoY growth (59 bps) • Net Profit +16.2% YoY growth (21 bps) YoY (%) 20.0% 7.8% 13.7% Margin (%) 15.2% 15.3% 15.9% $227 $192 $1,429 $177 $1,165 $1,256 CY22 CY23 CY24 CY22 CY23 CY24 Revenue (INR Mn) Reported Profit (US
Slide 9: Enhancing Operational Efficiency Through Revenue Optimization and Talent Management
Enhancing Operational Efficiency Through Revenue Optimization and Talent Management Revenue Mix – Onshore & Offshore (%)(1) Total Headcount (#) Onshore IT Services (%) Offshore IT Services (%) 32,536 32,309 31,870 28,292 30,135 43.6% 43.4% 43.8% 43.6% 43.7% 56.4% 56.6% 56.2% 56.4% 56.3% Q4CY23 Q1CY2
Slide 10: Cash Flow, ETR, and EPS Metrics
Cash Flow, ETR, and EPS Metrics DSO (Days) (1) LTM OCF / Adj. EBITDA – Adjusted Cash Conversion (%) DSO - Billed DSO - Unbilled 89.9% 91.1% 81.0% 72 74.9% 74.5% 68 71 67 65 18 29 32 28 27 49 42 40 40 38 Q4CY23 Q1CY24 Q2CY24 Q3CY24 Q4CY24 Q4CY23 Q1CY24 Q2CY24 Q3CY24 Q4CY24 Effective Tax Rate (%) Basi
Slide 11: CY25 View
CY25 View • Typical patterns in most years: o Q1 and Q4 are seasonally low quarters, and Q2 and Q3 have best sequential performance o YoY for quarter and FY are the best measure to account for seasonality o Q3 is the wage hike quarter • H2 CY24 YoY rates are elevated due to the weak performance in H
Slide 12: Appendix
Appendix
Slide 13: Reconciliation of Adj. EBITDA and Adj. Profit – Q4CY24 and CY24
Reconciliation of Adj. EBITDA and Adj. Profit – Q4CY24 and CY24 % of Revenue EBITDA Profit Q4CY24 CY24 Q4CY24 CY24 Reported Margin 16.3% 15.9% 10.2% 9.8% Add: ESOP compensation cost 0.4% 0.3% - - Add: Non-recurring employee benefits and severance costs - 0.4% - 0.4% Add: ERP transformation cost(1) 0
Slide 14: Awards and Recognition
Awards and Recognition Recognized among the World’s Top 25 Most Valuable IT Services Brands globally Brand Finance 25, 2025 report Named among the Best Tech Brands of 2024 by ET Edge for the second consecutive year Won Bronze Stevie Award at the 2024 American Business Awards Named AI Implementer of
Slide 15: Creating Meaningful Impact Beyond Business
Creating Meaningful Impact Beyond Business ESG and Sustainability Awards • Ecovadis Assessment: Hexaware is in the top 15% globally, awarded a silver medal with a score of 70, placing in the 92 nd percentile worldwide • Net Zero Summit – UBS Forums 2024: Won the “Sustainable Organization of the Year
Slide 16: Thank You
Thank You Please direct all inquiries to Investorrelations@hexaware.com