Slide 1: Supplier On-Boarding and Expectations Presentation
Supplier On-Boarding and Expectations Presentation Created by: DSD Armament Systems Business Unit Supplier Quality Engineering QA-REF-006 1 This document is not controlled when printed or downloaded. Refer to on-line status for latest revision. QA-REF-006
Slide 2: Agenda
Agenda • Introductions • New Supplier On-Boarding and Expectations Presentation • Introduction to Northrop Grumman: Defense Systems Division, Armament Systems • Purpose and Scope • Section 1: Reading and Understanding the Purchase Order • Section 2: Controlling Technical Data and Data Markings • Sec
Slide 3: Purpose & Scope
Purpose & Scope The Purpose of this presentation is to assist new suppliers in developing the fundamental knowledge of the requirements to become a successful partner of Northrop Grumman. The goal is to review the purchase order requirements and provide greater detail on those requirements and the d
Slide 4: Section 1: Reading and Understanding the Purchase Order
Section 1: Reading and Understanding the Purchase Order 4 This document is not controlled when printed or downloaded. Refer to on-line status for latest revision. QA-REF-006
Slide 5: Northrop Grumman Roles and Responsibilities
Northrop Grumman Roles and Responsibilities • Material Program Manager or Program Manager (MPM or PM) – Responsible for the program schedule and program requirements. • Procurement Specialist (Supply Chain/Buyer) – Responsible for generating the purchase order (PO) and handling all PO related issues
Slide 6: Common Terminology
Common Terminology • USG – Short for the United States government, frequently the end customer. • Markings – Identifications on drawings or similar documents that may specify controls around who may see the document. • ITAR – Short for International Traffic in Arm Requirements. US regulations that c
Slide 7: General PO Information
General PO Information • The NG Procurement Specialist will provide the supplier with a PO as authorization to perform work for Northrop Grumman. • There may be additional documents provided with the PO as well as other associated documents as additional guidance for the product that the supplier ma
Slide 8: General PO Information Continued
General PO Information Continued • Please be aware that the delivery location on the PO may differ from the sender’s address, as applicable. This may indicate a NG Drop Ship Process where the material will be sent to an external facility other than NG Armament Systems. This will also be communicated
Slide 9: General PO Information Continued
General PO Information Continued • It is imperative that suppliers understand the requirements! Do not assume or move forward without a full understanding. • Ask questions! The Procurement Specialist or Quality Engineer are glad to answer questions before there is a problem or non-conformance. • Thi
Slide 10: Reading a Purchase Order: Header
Reading a Purchase Order: Header Supplier name and NG purchase NG location to ship Primary point address – Please order number – parts or where of contact at verify this has your please reference services will take supplier – Column Names correct information in all place. Also, this please verify up
Slide 11: Reading a Purchase Order: Introductory Text
Reading a Purchase Order: Introductory Text On any Defense Priorities and Allocations If the PO has a prime contract with a Systems rated order you will be required to DPAS rating, this clause is flowed sign and date the DPAS statement and Column Names down as notification to the supplier. return to
Slide 12: Reading a Purchase Order: Line & Part Information
Reading a Purchase Order: Line & Part Information A This is where the part revision level will be identified. Supplier Material Quality Requirements. The full text of these can be found on the NG Supplier web portal NG Quality Requirement Codes Prime contract number from the government, DPAS priorit
Slide 13: Reading a Purchase Order: Clauses, Conditions, Terms
Reading a Purchase Order: Clauses, Conditions, Terms This example slide does not include all NG Terms and Conditions PO Quality code link and path to full Quality Assurance Provision (QAP) text is also in P903 (Plymouth only). After the last line of parts/services on the PO, the terms and conditions
Slide 14: Reading a Purchase Order: The Last Page
Reading a Purchase Order: The Last Page This is the billing information for the supplier’s Accounts Total PO Receivable department. cumulative value. The NG Procurement Specialist’s signature. It can be E-signed or hand signed. 14 This document is not controlled when printed or downloaded. Refer to
Slide 15: Understanding Packing Slip Requirements
Understanding Packing Slip Requirements Supplier Name Packing Slip Vendor name Address Line 1 number to match and address Address Line 2 invoice to AP City, State Zip NG PO Number NG Part AND Revision Number as shown on PO Quantity (#) Shipped Lot Number Packing slips should contain the following in
Slide 16: NG Armament Systems Supplier Quality Assurance Requirements (SQARs)
NG Armament Systems Supplier Quality Assurance Requirements (SQARs) • This document has been established to provide the quality flow-down requirements to applicable suppliers receiving an Armament Systems PO. • The SQARs are intended to clearly communicate to the supplier the requirements they are r
Slide 17: Documents Provided with the PO
Documents Provided with the PO • This list of documents may be provided with a NG purchase order either as additional requirements, documents to accompany the SQARs listed on the PO, and/or documents related to the product build. – Classification of Characteristics – Section 6 Quality Requirements (
Slide 18: Classification of Characteristics (C of C)
Classification of Characteristics (C of C) • The PO package sent to the supplier may contain an inspection requirement document referred to as a Classification of Characteristics (C of C) which shall be used in establishing an inspection program for the product. • Acceptance of the product shall, at
Slide 19: Supplemental Quality Requirements
Supplemental Quality Requirements • The purpose of this document is to flow down specific prime contract requirements from the NG Customer which may not be accurately reflected by the standard NG Quality flow downs. • The scope of this document may change depending on contractual requirements define
Slide 20: U.S. Government Quality Assurance Provisions (QAPs)
U.S. Government Quality Assurance Provisions (QAPs) • A Quality Assurance Provision (QAP) is a USG defined and documented inspection criteria used to assess conformance to drawing requirements; part of the TDP; and contains reference documents, classification of characteristics, sampling criteria, i
Slide 21: Supporting Documentation to Further Understand PO Requirements
Supporting Documentation to Further Understand PO Requirements • The following type of documents are important to understand as they may be a component of the PO requirements or may be associated with the additional documents provided with the PO. Contact your Procurement Specialist who may be able
Slide 22: Military Specifications/Standards
Military Specifications/Standards • A United States defense standard, often called a military standard, (“MIL-STD”, “MIL-SPEC”) is used to help achieve standardization objectives by the U.S. Department of Defense. • MIL-XXX: A document that establishes uniform engineering and technical requirements
Slide 23: Section 2: Controlling Technical Data and Data Markings
Section 2: Controlling Technical Data and Data Markings 23 This document is not controlled when printed or downloaded. Refer to on-line status for latest revision. QA-REF-006
Slide 24: Legal Disclaimer
Legal Disclaimer Disclaimer This information is provided only as assistance and general information for suppliers and does not constitute legal advice or legal direction from NG. Suppliers agree to hold NG, Inc., its subsidiaries and affiliated companies harmless in using this information. Please co
Slide 25: Introduction to Data Control
Introduction to Data Control • There are many different markings on information you may receive from NG and/or it’s subsidiaries in the normal course of business. • It is important to both read and understand what those markings mean so the information and data is properly handled and protected. • T
Slide 26: Export Controls on Technical Data (ITAR)
Export Controls on Technical Data (ITAR) US export regulations require controls on certain technical data and information. This includes: “Technical Data” as defined under International Traffic in Arms Regulations (ITAR): a) Information, other than software as defined in §120.10(a)(4), which is requ
Slide 27: Export Controls on Technology (EAR)
Export Controls on Technology (EAR) • US export regulations require controls on certain technical data and information. This includes: – “Technology” as defined under Export Administration Regulations (EAR): Information necessary for the “development,” “production,” “use,” operation, installation, m
Slide 28: Regulatory Controls for Hardware
Regulatory Controls for Hardware • US export regulations also control export of all hardware. This includes: – Items on the Commerce Control List (CCL) under Export Administration Regulations (EAR)—See Part 774 of EAR – “Defense Articles” as defined under International Traffic in Arms Regulations (I
Slide 29: Regulatory and Customer Data Controls Continued
Regulatory and Customer Data Controls Continued • NG customers sometimes place additional controls on information, using various markings and clauses: – “No Foreign” clauses – Intellectual Property rights and clauses – Proprietary information clauses (e.g. “FOUO”) – Classified information – Distribu
Slide 30: “Export Controlled” Information & Hardware What It Looks Like
“Export Controlled” Information & Hardware What It Looks Like Export-Controlled Information & Hardware are Marked with an Export Control Statement • ITAR Statement: – First Page: WARNING: U.S. EXPORT CONTROLLED. This document contains "Technical Data" as defined under the International Traffic in Ar
Slide 31: Technology, Technical Data, and Hardware
Technology, Technical Data, and Hardware • US regulations require U.S. Government (USG) authorization to either export or provide access to controlled Technology and Technical Data to any Foreign Persons • You are responsible for both knowing and following these laws • Deploy adequate Technology Con
Slide 32: U.S. Government (USG) Markings
U.S. Government (USG) Markings Common USG markings and their requirements: • USG Distribution Statements: – Department of Defense Directive, DoDD 5230.25, “Control of Unclassified Technical Data With Military or Space Applications DoD” established the marking requirements for critical military and g
Slide 33: USG Distribution Limitation Markings
USG Distribution Limitation Markings Summary of USG Distribution Statements and Controls from DoDI 5320.24 33 This document is not controlled when printed or downloaded. Refer to on-line status for latest revision. QA-REF-006
Slide 34: USG Distribution Limitation Markings
USG Distribution Limitation Markings USG distribution limitation markings: These are very common on drawings/data provided to NG suppliers--See DoDI 5230.24, dated August 23, 2012, for additional information. • Distribution Statement A: Public release approved—distribution unlimited – No export limi
Slide 35: USG Distribution Limitation Markings Continued
USG Distribution Limitation Markings Continued • When there are USG Distribution statements on a document, NG may need to get special customer permission to provide it to you, as well as for you to provide it to any of your suppliers. • For Distribution D-marked information: – You will need to hold
Slide 36: Defense Industry Markings
Defense Industry Markings Most common industry markings and their requirements: • Proprietary: – Contains sensitive company information – Requires NDA prior to dissemination outside the company – May also require written permission from providing company prior to dissemination outside the company •
Slide 37: Application and Use of Markings
Application and Use of Markings • Markings communicate control requirements to others who are using or accessing the information. • Markings can usually be found in the following places: – On the front/first page of manuals, presentations, specifications/statements of work or other multi- page docum
Slide 38: Controlling NG Technical Data
Controlling NG Technical Data Please talk to your NG Procurement Specialist right away if… • Data/information provided to you is NOT marked in any way when you get it – NG company policy requires information that is proprietary, contains intellectual property, that is export-controlled information,
Slide 39: Role of Internal Controls
Role of Internal Controls • Internal controls are your primary means of ensuring compliance with both US regulations and industry/customer requirements • Internal controls include: – Company policies – Facility processes, work instructions, forms, etc. – Physical security (i.e. visitor access, badge
Slide 40: Supplier Responsibilities
Supplier Responsibilities • For technical information provided by NG: – Handle it properly (storage, access, retransfers, etc.): – Implement proper internal processes and controls – Most Cloud storage systems are NOT U.S. export control compliant • Not Compliant: Google Drive, Dropbox, Hightail, Med
Slide 41: Controlling Supplier Technical Data
Controlling Supplier Technical Data Mark your data—NG wants to protect and control your information properly as well. • Export Control markings (providing both jurisdiction and classification is ideal) • Proprietary markings • Intellectual Property markings • USG Distribution limitations IMPORTANT N
Slide 42: Supplier FAQs
Supplier FAQs 1. How do I know if a company/supplier is considered a “US DoD Contractor” for purposes of Distribution Statement D? • Do a search by company name or CAGE code and state in the JCP database at: http://www.dlis.dla.mil/JCP/search.aspx • Ask for a copy of their DD2345 (aka Militarily Cri
Slide 43: Supplier FAQs Continued
Supplier FAQs Continued 4. Can I display hardware I made, either samples in my facility or in a display case, or pictures on my company website? Depends. You will need to determine if the hardware is subject to any restrictions or controls (i.e. export-controlled, classified, etc.). Some hardware, e
Slide 44: Supplier FAQs Continued
Supplier FAQs Continued 6. Do I need to evaluate my suppliers? Yes, there should be some level of due diligence before hiring a supplier and it should include more than just financial considerations. Make sure if you are providing any controlled information or hardware that your suppliers have the n
Slide 45: The Bottom Line
The Bottom Line • To reduce your risk of non-compliance, ask yourself these 3 basic questions: 1. What controls apply to the data or hardware (export-controlled, distribution-limited, classified, etc.)? 2. Who can see or access this [data/hardware]? Who is in the facility (employees, service compani
Slide 46: Points of Emphasis
Points of Emphasis • Don’t remove markings. • Don’t send to foreign entities without asking first. • Technical Data (Prints, CAD files, Production Process Details, etc.) must be sent encrypted. 46 This document is not controlled when printed or downloaded. Refer to on-line status for latest revision
Slide 47: Section 3: Quality Requirements
Section 3: Quality Requirements Note: Refer to QA-REF-003 (Plymouth), QA-2002 (Mesa), and Q1-4-04-DSF as applicable. 47 This document is not controlled when printed or downloaded. Refer to on-line status for latest revision. QA-REF-006
Slide 48: Where to Find Quality and Contract Requirements
Where to Find Quality and Contract Requirements 48 This document is not controlled when printed or downloaded. Refer to on-line status for latest revision. QA-REF-006
Slide 49: Where to Find Quality and Contract Requirements
Where to Find Quality and Contract Requirements Under Quality Documents or Terms and Conditions, select “Learn More” 49 This document is not controlled when printed or downloaded. Refer to on-line status for latest revision. QA-REF-006
Slide 50: Where to Find Quality and Contract Requirements
Where to Find Quality and Contract Requirements From the Appropriate Page, you can search for associated documents 50 This document is not controlled when printed or downloaded. Refer to on-line status for latest revision. QA-REF-006
Slide 51: List of Important Quality/Contract Documents
List of Important Quality/Contract Documents Document Location Q1-4-04-DSF “Defense Systems Supplier Quality Assurance Requirements (Q-Clauses)” Quality Documents (Current harmonized DS Quality Codes, SQ## format) QA-2002 “Armament Systems Mesa Work Instruction – Supplier Material Quality Requiremen
Slide 52: How to Read Q1-4-04-DSF
How to Read Q1-4-04-DSF Clauses (SQ##) apply when stated on the purchase order. Each code has a guidance box explaining which sub-letters apply, and may provide additional guidance Contact your Buyer and/or Quality Engineer if you have any questions. 52 This document is not controlled when printed o
Slide 53: Purchase Order Example – Q1-4-04-DSF
Purchase Order Example – Q1-4-04-DSF SQ01 A-U apply (unless otherwise stated) SQ11 Letter A and B apply SQ20 Letter A, B, C, D, E, and J apply 53 This document is not controlled when printed or downloaded. Refer to on-line status for latest revision. QA-REF-006
Slide 54: Additional Note
Additional Note Any exceptions taken to contract requirements should be sent in writing prior to contract acceptance. It is a good practice to highlight exceptions to the Buyer. Additional contract requirements or modifications may exist in purchase order header or subordinate documents, CTM-P-ST-##
Slide 55: Section 4: Process Documentation
Section 4: Process Documentation Note: Refer to QA-REF-003 (Plymouth), QA-2002 (Mesa), and Q1-4-04-DSF as applicable. 55 This document is not controlled when printed or downloaded. Refer to on-line status for latest revision. QA-REF-006
Slide 56: SRIC Supplier Request for Information or Change
SRIC Supplier Request for Information or Change • Prior to shipping hardware, if additional information is needed, or an update to contract requirements is requested including updates to drawings, you should contact your Buyer and/or Quality Engineer to initiate a “Supplier Request for Information o
Slide 57: Non-Conformance Process - Deviations
Non-Conformance Process - Deviations • Any deviation from contract requirements, including purchase order, blueprint/drawing, referenced specifications or standards, should be reported to your NG Buyer and Quality Engineer. • Deviation requests must use appropriate forms as directed by contract requ
Slide 58: Non-Conformance Process – Escapes
Non-Conformance Process – Escapes • Non-conforming materials identified by NG Armament Systems after the material has left the suppliers possession will be considered escapes from the Suppliers process. For parts which are source inspected, parts presented for source with defects will also be consid
Slide 59: Corrective Action Process
Corrective Action Process • Repeated supplier Non-Conformances or other issues discovered during receipt, audit, or source inspection, may result in a formal Corrective Action issued to the Supplier. • Corrective Action Requests must be answered within 14 business days.(When parts need to be returne
Slide 60: First Article Inspection Reports
First Article Inspection Reports • Northrop Grumman quality code SQ20 J requires the use of Net- Inspect to prepare and submit FAIs. • The following slides present information on where to access training on the use of Net-Inspect 60 This document is not controlled when printed or downloaded. Refer t
Slide 61: Net-Inspect Online Training
Net-Inspect Online Training You can access Net-Inspect training documentation from your home dashboard. There are training guides, video tutorials, and a knowledgebase that address the most common questions about using Net-Inspect to submit First Article Inspection Reports. There is also a built in
Slide 62: Net-Inspect Online Training
Net-Inspect Online Training The Net-Inspect Knowledgebase contains a specific section addressing the process for initiating and submitting a FAI 62 This document is not controlled when printed or downloaded. Refer to on-line status for latest revision. QA-REF-006
Slide 63: Net-Inspect Online Training
Net-Inspect Online Training 63 This document is not controlled when printed or downloaded. Refer to on-line status for latest revision. QA-REF-006
Slide 64: Net-Inspect Help Desk
Net-Inspect Help Desk If, after reviewing the training documentation and knowledgebase articles, you are unable to resolve a specific issue, there is an option to submit a help ticket to the Net-Inspect Helpdesk. 64 This document is not controlled when printed or downloaded. Refer to on-line status
Slide 65: Frequently Asked Questions
Frequently Asked Questions Question/Issue Answer/Solution I tried to initiate a FAI, but it tells me the part number does not currently If the part number does not yet exist in the Net-Inspect database, you exist. will be prompted to file a “part number request.” This will send a notification to NG
Slide 66: Net-Inspect - Additional Help
Net-Inspect - Additional Help Northrop Grumman Quality Engineers, System Admins, and Net-Inspect Subject Matter Experts are available to assist, but we ask that you utilize the previously shared training materials and troubleshooting steps prior to reaching out. If you need further assistance, pleas
Slide 67: Section 5: Expectations of Supplier Data Packages
Section 5: Expectations of Supplier Data Packages Note 1: This section provides additional clarification pertaining to Plymouth Process Documentation and may not apply to Mesa. Note 2: Refer to QA-REF-003 (Plymouth), QA-2002 (Mesa), and Q1-4-04-DSF as appliable. 67 This document is not controlled wh
Slide 68: Example Contents of Data Packages
Plymouth Only Example Contents of Data Packages 1) Supplier Certification of Conformance 2) Supplier Dimensional Reports (FAIR’s, 100% Inspection Report) 3) Lot Acceptance Data 4) Material Test Reports 5) Ammo Data Card, when applicable 6) Packing List 7) Process Certifications from Supplier and Sub
Slide 69: Lot Acceptance Data
Plymouth Only Lot Acceptance Data • Inspection results recorded on your own form, or Northrop Grumman supplied data form (if required), must be submitted with each shipment. – NG purchase order number – Characteristics inspected – Sample size – Number found defective – Lot size • If equipment is lis
Slide 70: Common Errors from Submitting Data Packs
Plymouth Only Common Errors from Submitting Data Packs Overall Data Pack Common Errors: • Submitting data packages as a portfolio of multiple files. Please submit one single data package in a single file. • If you resubmit a data package with changes and happen to make additional changes not made on
Slide 71: Common Errors from Submitting Data Packs
Plymouth Only Common Errors from Submitting Data Packs • Dimensions reported that are out of spec. limits. • Incorrect part revision used for data submission. • Lack of significant figures on upper and lower level of specs. • Converting data from engineering print. Please leave in units provided. •
Slide 72: Common Errors from Submitting Data Packs
Plymouth Only Common Errors from Submitting Data Packs Test Report Errors: • Certified Material Test Report (CMTR) lists typical values rather than measured values. Please include measured values with units and information on how they were obtained. • Chemical elements, if reported on the CMTR, etc.
Slide 73: Secure File Transfer
Secure File Transfer • Northrop Grumman does not allow for the transmission of sensitive technical data via email. Do not sent attachments containing blueprints, specifications, or other potentially sensitive technical data via email • Request a secure file transfer link from the person you need to
Slide 74: Secure File Transfer
Secure File Transfer 74 This document is not controlled when printed or downloaded. Refer to on-line status for latest revision. QA-REF-006
Slide 75: Section 6: Supplier Performance Monitoring and Supplier Class
Section 6: Supplier Performance Monitoring and Supplier Class 75 This document is not controlled when printed or downloaded. Refer to on-line status for latest revision. QA-REF-006
Slide 76: Supplier Performance Monitoring
Supplier Performance Monitoring Supplier performance reviews for suppliers that have had orders during the quarter under review may include the following information/data: • Supplier quality rating • Supplier on-time delivery rating • Specific details of any non-conformities or corrective actions (o
Slide 77: Supplier Performance Monitoring continued
Supplier Performance Monitoring continued Sample SAMS Quarterly Scorecard • Scoring based on past three months delivery and six months nonconforming percentage of parts received. • Includes subjective scoring utilizing 12 categories. • Scores below a minimum threshold will require a documented RTG (
Slide 78: Supplier Performance Monitoring continued
Supplier Performance Monitoring continued Sample Armament Systems Quarterly Scorecard • Scoring based on past three months PO line delivery and total NC count. • Scorecard includes detailed list of discrepancies that affect the score. 78 This document is not controlled when printed or downloaded. Re
Slide 79: Questions
Questions If you have any questions about contract requirements, please contact your purchasing and/or quality point of contact. 79 This document is not controlled when printed or downloaded. Refer to on-line status for latest revision. QA-REF-006
Slide 80: This document is not controlled when printed or downloaded. Refer to on-line status for
80 This document is not controlled when printed or downloaded. Refer to on-line status for latest revision. QA-REF-006
Slide 81: QA-REF-006 Revision History
QA-REF-006 It is the responsibility of the reader to review the changes to this document. Contact the Process Owner for further clarification. Rev. Date Description of Change Prepared By — 2 August 2021 Initial release Jon Peterson 1 24 May 2022 Updated “Where to find Quality Requirement Codes and o
Slide 82: QA-REF-006 Revision History
QA-REF-006 It is the responsibility of the reader to review the changes to this document. Contact the Process Owner for further clarification. Rev. Date Description of Change Prepared By Section 2 updated slide “Export Controlled” to add CTM J100 reference, removed references to encrypted emails and