Itc Hotels Ltd · NSE:ITCHOTELS
Itc Hotels — Q4 FY2025 Earnings Presentation
48 slides from Itc Hotels's earnings presentation, May 15, 2025
Slide 1: Q4 & FY25 Results
Q4 & FY25 Results 15th May 2025 1 Q4FY25 & FY25 Results Review : 2024-2025
Slide 2: Disclaimer
Disclaimer This presentation contains certain forward-looking statements including those describing the Company’s strategies, strategic direction, objectives, future prospects, estimates etc. Investors are cautioned that “forward looking statements” are based on certain assumptions of future events
Slide 3: ITC Hotels Limited at a glance
ITC Hotels Limited at a glance 140+ 90 + Hotels Destinations Launched in 1975, we are 13,300+ 6 Distinct India’s Pre-eminent Keys Hotel Brands Hospitality Chain, embodying the essence of Indian Iconic F&B Cuisine Strong and Brands partnerships Hospitality & Sustainability Strong Sustainability Robus
Slide 4: Current Operating Footprint and By 2030
Pan India Presence Existing Hotels Current Operating Footprint 7 Hotels in pipeline 19 2 140+ Hotels 6 1 9 10 5 13,300+ Keys 15 5 5 1 1 1 (Owned / Managed Mix By % Keys : 42% / 58% ) 6 5 13 2 3 4 2 6 6 3 1 By 2030 6 1 2 1 7 2 220 Hotels 10 2 5 1 20,000+ Keys 1 1 (Owned / Managed Mix By % Keys : 30%
Slide 5: Well Balanced Hotels Portfolio
Well Balanced Hotels Portfolio 37% 25% 31% 7% 18 Hotels, 5000 Keys 35 Hotels, 3300 Keys 56 Hotels, 4100 Keys 34 Hotels, 1000 Keys Status as on 31st Mar ’25 | Figures rounded off to nearest 100 5 Review : 2024-2025
Slide 6: India's 1st Hotel Chain to be awarded USGBC Leadership Award
st India’s 1 Hotel Chain to be awarded with USGBC Leadership Award for Organizational Excellence 2024 Trailblazer in Responsible Luxury 6
Slide 7: Macro-Economic Environment
Macro-Economic Environment 7 ITC Maurya 7
Slide 8: India's Decade of Outperformance
India’s Decade of Outperformance Growing Affluence & Societal Aspirations Fastest Growing Large Economy Rising incomes → Higher discretionary spending GDP in USD trillion GDP per Capita (US$) Growth% 2024 2028 9.2% 9.3% 9.2% 5000 9.0% 10.0% USA Unite d States 29.2 USA Unite d States 34.3 7.9% 9.0% C
Slide 9: Hospitality Industry in a Strong Upcycle
Hospitality Industry in a Strong Upcycle Industry poised for Growth Strong recovery in Indian Hospitality Demand expected to remain well ahead of supply ARR Occ% Supply CAGR Demand CAGR 10.5% 64% 9.1% 64% 62% 7.4% 59% 6.3% 7391 7951 5684 6053 2019 2022 2023 2024 FY 15-24 FY 24-29 Domestic Air passen
Slide 10: Key Performance Highlights
Key Performance Highlights 10 ITC Kohenur 10
Slide 11: Key Highlights
Key Highlights Record high performance; Highest ever Revenue and Profits • Full Year: Total Revenue at ₹ 3333 cr. and PAT at ₹ 698 cr. • Q4: Total Revenue at ₹ 1017 cr. up 17% and PAT at ₹ 264 cr. up 44% • 54 signings and 30 Hotel openings in last 24 months; robust pipeline across brands Demerger &
Slide 12: Record High Q4 Revenue & Profits
Record High Q4 Revenue & Profits Total Revenue ₹ 1017 Cr 17% Optg. EBITDA ₹ 395 Cr 24% Avartana, ITC Maurya Avartana, ITCITC Maurya Sonar ITC Grand Bharat, Gurugram Optg. EBITDA Margin 40% 350 bps PAT ₹ 264 Cr 44% PAT Margin 26% 490 bps Mementos Ekaaya, Udaipur Standalone Financials Figures for prev
Slide 13: Stellar FY25 Performance
Stellar FY25 Performance Total Revenue ₹ 3,333 Cr Optg. EBITDA ₹ 1,189 Cr Optg. EBITDA Margin 36% Avartana, ITC Maurya Avartana, ITC GrandITC Maurya Bharat, Gurugram PAT ₹ 698 Cr PAT Margin 21% ROCE# 21%# Dum Pukht Begum, ITC Kohenur 13 Q4FY25 & FY25 Standalone Results Financials # Properties with a
Slide 14: Performance Metrics: Owned Hotels
Performance Metrics : Owned Hotels Enhanced Returns ARR, RevPAR and Occupancy (%) Revenue segmentation Owned Keys ARR RevPAR Occupancy Room F&B Others 73% FY25 52% 40% 8% 69% 69% 65% FY24 52% 40% 8% FY23 51% 42% 7% 10,000 12,000 12,500 8,000 5,200 6,900 8,200 9,100 FY20 FY23 FY24 FY25 FY20 46% 45% 9
Slide 15: Superior RevPAR Premium
Superior RevPAR Premium 30% RevPAR Premium over Industry Industry (Luxury, Upper Upscale, Upscale) ITC Hotels +73% +20% +30% +49% +16% +48% +20% +53% India Hyderabad Ahmedabad Chennai Agra New Delhi Kolkata Bengaluru Data for April’24 to March’25 (for Owned Hotels) Source: CoStar 15 Q4FY25 & FY25 Re
Slide 16: ITC Ratnadipa: A Jewel in Colombo's Skyline
One of its Kind Mixed Use Development ITC Ratnadipa : A Jewel in Colombo’s Skyline 352 Keys Hotel + Retail Spaces + Residences Strong Q-o-Q RevPAR growth RevPAR in LKR 1.8x 1.9x 1.4x x Q1 Q2 Q3 Q4 EBITDA Positive in H2 FY25 ITC Ratnadipa, Colombo 16 Q4FY25 & FY25 Results
Slide 17: Record Signings & Openings
Record Signings & Openings 54 Hotels Signed & 30 Hotels opened in last 2 Years New Hotel Signings New Hotel Openings 30 16 24 14 11 16 16 9 8 3 FY21 FY22 FY23 FY24 FY25 FY21 FY22 FY23 FY24 FY25 17 Review : 2024-2025
Slide 18: Recent Openings
Recent Openings MEMORIES AVAILABLE Mementos Jaipur Welcomhotel Belagavi ENRICHING EXPERIENCES AWAIT Welcomhotel Delhi – Gurugram Highway Welcomhotel Jabalpur Review : 2024-2025
Slide 19: Recent Openings
Recent Openings EVERY STAY IS A NEW STORY Storii Jaisalmer Storii Urvashi’s Retreat, Manali Storii Devasom, Kolkata WelcomHeritage Natraj,Review Mcleodganj : 2024-2025
Slide 20: Recent Openings
Recent Openings Fortune Resort Bhaktapur, Nepal Fortune Beachfront, Puri Fortune Statue of Unity, Ekta Nagar Fortune Select Candolim, Review Goa : 2024-2025
Slide 21: Strong Ramp-up of Managed Portfolio
Strong Ramp-up of Managed Portfolio Sharpened Focus | Dedicated Teams Accelerated traction in scaling up Managed Portfolio No. of Operational Hotels No. of Operational Keys 1.3x 118 1.4x 7,700 110 7,000 96 6,200 89 5,700 FY22 FY23 FY24 FY25 FY22 FY23 FY24 FY25 Keys rounded off to nearest 100 Managed
Slide 22: Signature Cuisine Brands
Signature Cuisine Brands Robust Double Digit Y-o-Y growth in F&B Revenue 22 Review : 2024-2025
Slide 23: New Restaurant Openings & Concept Launches
New Restaurant Openings & Concept Launches Avartana, ITC Maurya Cajsa, ITC Gardenia Islander, ITC Ratnadipa Avartana, ITC Ratnadipa The Royal Afghan, ITC Grand Bharat Review : 2024-2025
Slide 24: Global Exemplar in Sustainability
Global Exemplar in Sustainability Integrating Luxury with Sustainability 23 LEED World's first 12 World's first 8 USGBC Surpassed 2030 Platinum® Hotels to receive Hotels to receive Leadership GHG sectoral certified Hotels LEED ® Zero LEED ® Zero Award for emission targets set Carbon Water Organizati
Slide 25: Key Awards & Accolades
Key Awards & Accolades 2024 2024 2024 2024 2024 First Indian Hotel chain to receive LEED Platinum #1 GOLD LIST HOT LIST Leadership Award certification by Avartana for Organizational USGBC Excellence Welcomhotel ITC Grand Chola Mementos ITC Ratnadipa ITC Hotels Mussoorie Udaipur Condé Nast Traveler C
Slide 26: Operational Excellence
Operational Excellence 26 26
Slide 27: Operational Excellence Driving Margin Expansion
Operational Excellence Driving Margin Expansion Productivity | Efficiency Gross Food Cost (% of F&B Revenue) Payroll Cost^ (% of Revenue from Ops) 27% 28% 24% 21% FY20 FY24 FY25 FY20 FY24 FY25 Energy Cost (% of Revenue from Ops) Other Operating Cost (% of Revenue from Ops) 7% 30% 5% 28% FY20 FY24 FY
Slide 28: Operational Excellence: High NPS Score & Response Rate
Operational Excellence High NPS Score & Response Rate Superior Guest Experience Listen & Respond Online Ratings One of the Best NPS scores Active feedback monitoring Leadership position maintained in the Industry High Customer Satisfaction Rating Response Rate High Customer Satisfaction Rating 80 98
Slide 29: Key Growth Enablers
ITC Grand Goa Key Growth Enablers 29 29 29
Slide 30: Strategic Pillars
Strategic Pillars CONTINUED INVESTMENT TO ENHANCE BRAND ASSET RIGHT DIGITAL FIRST SUSTAINABILITY EMPLOYER OF CHOICE EQUITY Key Differentiators ■ Indigenous Experiences ■ Bouquet of brands ■ Smart Revenue ■ Sweating existing ■ Strong Talent Pool ■ Signature cuisines catering to relevant Management as
Slide 31: Driving Capital Efficient Growth
Driving Capital Efficient Growth Owned Hotels ► Significant headroom to drive RevPar growth ► About 25%* Inventory < 5 years old, operating at <70% Occupancy ► ITC Ratnadipa, Colombo → significant contributor to Revenue & EBITDA going forward Welcomhotel Puri Welcomhotel Bhubaneshwar Upcoming projec
Slide 32: Unlocking Full Potential of Recent Launches
Unlocking Full Potential of Recent Launches ITC Royal Bengal (FY20) WH Bhubaneswar (FY22) ITC Narmada (FY23) ITC Ratnadipa (FY25) Significant contributor Significant headroom for growth to Revenue & EBITDA About 25% Inventory operating at <70% Occupancy levels in the years ahead 32 32 32
Slide 33: Strong Growth Enablers in Place
Strong Growth Enablers in Place Strong Zero Debt Balance Sheet & Cash Generation to accelerate growth Capital Investments → Renovations | on-going Projects | new Greenfields & others - Estimated at c.8-10% of Revenue cumulatively Well positioned to execute selective Inorganic Opportunities - Value a
Slide 34: Accelerating Growth through Managed Hotels
Strategic Levers Accelerating Growth through Managed Hotels Our Right to Win Expansion of Welcomhotel Bhubaneshwar 101 Keys 5 Decades of Bouquet of Brands Sustainability Hospitality Expertise across Segments Leadership Mementos by ITC Hotels, Jaipur Food & Beverage Smart Revenue Strong Loyalty Supre
Slide 35: Accelerating Growth through Managed Hotels: Portfolio Premiumisation
Portfolio Premiumisation Accelerating Growth through Managed Hotels High Quality Assets Managed Hotels Portfolio mix (Upscale to Luxury) 9000 47% 50% 8000 45% 41% 7000 40% 35% 32% 35%Managed keys in the premium segment 6000 30% 5000 3.4 X 25% In the next 5 years 4000 2.6 X 20%the premium hotel keys
Slide 36: Robust Growth Pipeline: 50 Hotels with 4500+ Keys
Robust Growth Pipeline: 50 Hotels with 4500+ Keys 2 Hotels 12 Hotels 11 Hotels 22 Hotels 3 Hotels 420 Keys 1592 Keys 615 Keys 1765 Keys 130 Keys ► Opened 29 Managed Hotels in the past 24 months (Apr 2023 – Mar 2025) ► High Quality of signed pipeline; High salience of Brownfield Assets • > 1 Hotel op
Slide 37: Augmenting Revenue Streams
Augmenting Revenue Streams App based Online Food Luxury Sleep Memorable Members only Delivery/ Takeaway Dining Program Products & Amenities Destination Weddings Business Club Delivering signature cuisines Exclusive access Exquisite offerings, Beach resorts | Palaces | Business Meetings | from celebr
Slide 38: Sustainability 2.0 Agenda
Sustainability 2.0 Agenda 2030 Sustainability Goals Net Zero Carbon Goal LEED® Zero Carbon status for all Owned Hotels ENTERPRISE REVENUE? To exceed 2050 GHG sectoral emissions targets set as per COP 21 Waste Reduction Solid waste reuse / recycling > 99% Water Efficiency LEED® Zero Water Status for
Slide 39: ITC Hotels Poised For Next Horizon Of Growth
ITC Hotels Poised For Next Horizon Of Growth Committed to Long-term Value Creation Future Ready Climate Positive Consumer Centric Inclusive Responsible Luxury Strengthen Brand Portfolio ► Bold Sustainability 2.0 agenda ► Signature Cuisine Brands ► Bespoke service offerings Drive Scale & Profitabilit
Slide 40: Poised for Next Horizon of Growth
Poised for Next Horizon of Growth 40
Slide 41: Annexures
Annexures 41 41 41
Slide 42: Standalone Financials – Stellar Performance in Q4 FY25
Standalone Financials – Stellar Performance in Q4 FY25 Statement of Profit & Loss ₹ In Cr. Particulars Q4 FY25 Q4 FY24 YoY FY25 Revenue from Operations 981 868 13% 3279 Other Income 35 3 - 54 Total Revenue 1017 871 17% 3333 Total Expenditure 587 549 7% 2090 EBITDA 395 319 24% 1189 EBITDA Margin % 40
Slide 43: Consolidated Financials - Highest ever Revenues & Profits
Consolidated Financials - Highest ever Revenues & Profits Statement of Profit & Loss ₹ In Cr. Particulars Q4 FY25 Q4 FY24 YoY FY25 Revenue from Operations 1061 907 17% 3560 Other Income 38 0 - 66 Total Revenue 1099 907 21% 3626 Total Expenditure 648 585 11% 2349 EBITDA 412 322 28% 1211 EBITDA Margin
Slide 44: Diversified Customer Base
Diversified Customer Base High Retail salience in Revenue mix FY20 FY24 FY25 60% 57% 40% 35% 25% 21% 23% 16% 15% 4% 2% 2% Retail Contracted MICE + Weddings Crew Growing Share of Higher Margin Segments Enhanced share from Non- ITC Hotels - a key Beneficiary of rising consumer spending and the growing
Slide 45: Strong Multi-channel Distribution Network
Strong Multi-channel Distribution Network Unit Reservations Website and App Guest Call Centre (32%) (20%) (15%) Online Travel Agents GDS (17%) (16%) Data for FY25 Domestic Owned Hotels Only 45 45
Slide 46: Brand landscape
Brand landscape Operational Pipeline Total Brands Hotels | Keys Hotels | Keys Hotels | Keys 16 | 4789 - 16 | 4789 2 | 181 2 | 420 4 | 601 28 | 3051 12 | 1592 40 | 4643 7 | 229 11 | 615 18 | 844 56 | 4133 22 | 1765 78 | 5898 34 | 999 3 | 130 37 | 1129 Total 143 | 13382 50 | 4522 193 | 17904 Status as
Slide 47: Recent openings
Recent openings S. No Hotel Name City Brand Keys 1 WelcomHeritage Ayatana Ooty WelcomHeritage 30 2 Fortune Khajjiar Khajjiar Fortune 35 3 WelcomHeritage Grand Srinagar Srinagar WelcomHeritage 28 4 Storii Moira Riviera Goa Storii 18 5 Fortune Inn Heritage Walk Amritsar Fortune 50 6 Welcomhotel Hamsa
Slide 48: Thank You
Jk ITC HOTELS LIMITED THANK YOU