Slide 1: Annual General Meeting 2019
ANNUAL GENERAL MEETING 2019
Slide 2: Safe harbour notice
Safe harbour notice Certain statements made in this presentation are forward-looking statements. These forward-looking statements include, but are not limited to, statements relating to BCE’s 2019 annualized common share dividend, our network deployment and capital investment plans, BCE’s business o
Slide 3: Annual General Shareholders Meeting 2019
ANNUAL GENERAL SHAREHOLDERS MEETING 2019
Slide 4: Bell has been connecting Canadians since 1880
Bell has been connecting Canadians since 1880
Slide 5: Canada's largest communications company in 2019
Canada’s largest communications company in 2019 22M+ $23B $85B CUSTOMER CONNECTIONS ANNUAL REVENUE ENTERPRISE VALUE 1 in every 350 employed Canadians works at Bell
Slide 6: Bell's revenue mix today
Bell’s revenue mix today Home Business Broadband TV Phone Phone and Internet Media Wireless 8% 8% 37% 11% 36% Broadband leadership strategy has transformed your company
Slide 7: Our Goal and 6 Strategic Imperatives
Our Goal For Bell to be recognized by customers as Canada’s leading communications company Our 6 Strategic Imperatives Invest in Broadband Accelerate Leverage Wireline Networks & Services Wireless Momentum Expand Media Improve Customer Achieve a Competitive Leadership Service Cost Structure
Slide 8: Invest in Broadband Networks & Services
1 Invest in Broadband Networks & Services
Slide 9: Fibre build now halfway complete
Fibre build now halfway complete Toronto St. John’s Montréal Winnipeg Kingston Québec City Oshawa Gatineau Halifax Sudbury Fredericton Kingston 905 Region Sherbrooke Charlottetown Brandon Cornwall North Bay Pure fibre directly to more than 4.7 million locations at the end of Q1
Slide 10: Bell is Canada's fastest Internet provider
Bell is Canada’s fastest Internet provider SPEED INDEX (Mbps) 115.0 87.6 55.9 55.5 54.2 49.2 35.9
Slide 11: Wireless Home Internet
Broadband Internet access for rural communities Wireless Home Internet already on in 60+ communities in ON and QC High-speed connections for 1.2 million small town and rural homes
Slide 12: Adding households in 2019
Algoma District Algonquin Highlands Alma Alnwick Haldimand Argenteuil Ayer’s Cliff Bolton-Est Bracebridge Brome-Missisquoi Bruce County Caledon Carleton Place Central Huron Charlevoix Charlevoix-Est Chatham-Kent Chertsey Clarence-Rockland Douro-Dummer Dunham Elgin County Erin Georgian Bay Glengarry
Slide 13: World-leading wireless speeds continue to increase
World-leading wireless speeds continue to increase 2015 2017 2017 2018 335 Mbps 550 Mbps 750 Mbps 1+ Gbps Ongoing enhancement of Bell’s 4G LTE Advanced network
Slide 14: Bell preparing to deliver the 5G wireless revolution
Bell preparing to deliver the 5G wireless revolution Unmatched fibre density is a competitive advantage
Slide 15: Accelerate Wireless
2 Accelerate Wireless
Slide 16: Leading market share in wireless
Leading market share in wireless 2018 wireless net customer additions 480k 347k 301k
Slide 17: Lucky Mobile re-energizes Bell prepaid wireless
Lucky Mobile re-energizes Bell prepaid wireless
Slide 18: Dollarama becomes exclusive prepaid partner
NEW: Dollarama becomes exclusive prepaid partner 1,200 locations added to national prepaid retail presence May 1
Slide 19: Leverage Wireline Momentum
3 Leverage Wireline Momentum
Slide 20: Canada's fastest Internet
Canada’s fastest Internet Bell first and only in Canada to offer consumer speeds of 1.5 Gbps
Slide 21: Strong results at Bell Business Markets
Strong results at Bell Business Markets Increases in broadband connectivity, enterprise data products
Slide 22: Connecting Canadian business and government
Connecting Canadian business and government INDUSTRY INDUSTRY FINANCE RETAIL RETAIL GOVERNMENT
Slide 23: Expand Media Leadership
4 Expand Media Leadership
Slide 24: Adapting to changing viewing habits
Adapting to changing viewing habits 1997 2010 2018 Delivering the best TV content to customers the way they want it
Slide 25: Bell is Canada's largest television provider
Bell is Canada’s largest television provider SUBSCRIBERS (000S) DEC 31 2018 2,853 2,368 1,685 1,597 1,093 676 Service innovation and best content drives Bell’s TV leadership
Slide 26: Bell Media: Canada's #1 media company
Bell Media: Canada’s #1 media company Best national newscast The top sports channels Canada’s most-watched network Out-of-home innovator The leading radio broadcaster The top specialty channels
Slide 27: 3.3M viewers for GOT premiere on Crave breaks pay TV records
3.3M viewers for GOT premiere on Crave breaks pay TV records
Slide 28: Streaming innovation with the new Day Pass
Streaming innovation with the new Day Pass
Slide 29: Improve Customer Service
5 Improve Customer Service
Slide 30: Service investments driving customer satisfaction
Service investments driving customer satisfaction 25M 98% 90% self-serve tech arrived Same Day Next visits on time Day repair 4.6 / 5 85% 92% Fibe TV calls answered highly satisfied app rating in 20 seconds with tech visit
Slide 31: Churn improvement across all services in Q1
Churn improvement across all services in Q1 Lowest postpaid wireless churn in 15 years
Slide 32: #1 National Carrier for Customer Service
#1 National Carrier for Customer Service 2017 2018 2019 #1 #1 #1
Slide 33: Achieve a Competitive Cost Structure
6 Achieve a Competitive Cost Structure
Slide 34: Leading wireline profitability among peers
Leading wireline profitability among peers WIRELINE EBITDA MARGIN 2018 MAY 1 TORONTO 10:11 ET 5O 42% S&P 500 2,950.27 +4.44 DOW 30 26,636.05 +43.14 NASDAQ 28% 27% 8,131.06 +0.31 +2.26 +35.67 20% TODAY CANADA’S $10 VIOLA DESMOND BILL WINS WORLD’S BEST BANK NOTE SX) 20.83 0.07 BCE INC (BCE TSX) 60.15
Slide 35: Value Creation
Value Creation
Slide 36: Added $50 billion of enterprise value since 2008
Added $50 billion of enterprise value since 2008 ANNUALIZED DIVIDEND PER SHARE $3.17 +117% $2.47 $2.60 $2.76 $2.87 $3.02 Total Shareholder $2.27 $2.33 Returns $2.17 $2.07 Since Dec. 31, 2008 $1.97 $1.74 $1.83 $1.62 $1.46 $1.54 308% Q4 Q1 Q3 Q1 Q3 Q1 Q2 Q1 Q3 Q1 Q1 Q1 Q1 Q1 Q1 Q1 08 09 09 10 10 11 11
Slide 37: Total shareholder return
Total shareholder return APRIL 28, 2018 – MAY 1, 2019 20.9% 16.5% 15.0% 11.4% 0.8%
Slide 38: 10-year total shareholder return
10-year total shareholder return DEC 31, 2008 – MAY 1, 2019 308% 314% 200% 171% 94%
Slide 39: Bell Let's Talk
Bell Let’s Talk
Slide 40: Care and access enhanced in every region
Care and access enhanced in every region 900+ PARTNER ORGANIZATIONS THROUGHOUT CANADA Bell funding for mental health now exceeds $100 million
Slide 41: Bell Let's Talk Day 2019
Bell Let’s Talk Day 2019 • Total Bell Let’s Talk Day interactions since 2011 pass 1 billion • Social media phenomenon: #1 on Twitter globally • All-Canadian mental health initiative that has captured the world’s attention
Slide 42: today just got better
today just got better Bell