Amdocs Limited · NASDAQ:DOX
Amdocs — Conference Presentation (February 2018)
27 slides from Amdocs's conference presentation, February 2018
Slide 1: The future is bright for mobile money and agent banking
The future is bright for mobile money and agent banking Justin Ho | Vice President, Amdocs Mobile Financial Services
Slide 2: Almost two decades of digital & mobile payments innovation
almost two decades of digital & mobile payments innovation Globe Top up Remittance Digital Banking Enterprise Payment Strex Processing Platform Invented the concept First phone to phone First end to end mobile Joint Venture of three of wallets to distribute international remittance only banking plat
Slide 3: Successful MFS deployments
Successful MFS deployments $443 M $200 M 3.7M 700% Annual Annual Customers Growth in the transaction value transaction value in LATAM last 2 years
Slide 4: Overall execution assessment score (Ovum Decision Matrix)
overall execution assessment score (scale 1-10) leader 9.0 market leader 8.5 amdocs bubble size represents of white-label market impact 8.0 mobile wallet 7.5 sap solutions 7.0 fls 6.5 openway worldline mahindra camviva ovum decision matrix 6.0 2016-2017 5.5 toro overall technology assessment score (
Slide 5: How payments is evolving around you
How payments is evolving around you China, India, Philippines Information Security Level 2 – Sensitive © 2017 – Proprietary & Confidential Information of Amdocs
Slide 6: Where payments companies and banks differ
where payments companies and banks differ P2P Message P2P payment Adoption Merchant Pay White Goods Loans Payments companies Insure focus on Utility Me Savings CASA Account Payments Card companies CC / DC Car focus on Loan Insure Utility Banks focus Me Home On X-Sell Loan and Upsell Banks focus On X
Slide 7: Competing for Attention
90% of time on mobile is spent in apps Entertainment 17% Gaming Competing Messaging / 3% 15% for Attention Social 12% 3 Hours 8% 40 Minutes Utilities What if we could 4% put a Payment 2% Productivity button on messaging 19% News applications that 10% leads to the bank’s 4% 6% wallet when I need Othe
Slide 8: Three payment companies capitalizing on immediacy of need
Examples Three payment companies that are capitalizing on immediacy of need & enhancing the customer experience
Slide 9: A centralized marketplace
Personal All my cards, Finance A view types and of my state From lopaymentsyalty in all banks one place provided a convenient way to pay and evolved into a centralized Merchant Integration to marketplace Loyalty Multiple Banks aggregated different services around payments & enabled them to own the m
Slide 10: Tenpay omni channel payments
Tenpay A simple seamless messaging that app grew into a Omni channel payments marketplace of 699 million users Capitalized on vast base of existing “eyeballs” from messagingplatform grew and centralized pulled customers intopayments
Slide 11: Globe Mynt Casa
Companion Globe Cards Mynt Bill Pay Casa Money Transfer Mynt's mobile money platform enhances Puregold's value proposition of being a one-stop shop by Groceries Kichen & House providing Puregold bedroom appliances shoppers access to essentioals different financial Shop online + App purchases service
Slide 12: From B2C to B2B2C
changing the role of the traditional MFS provider from B2C to B2B2C Enables retailers to leverage their entrenched Vertically integrated and transactional relationships with large numbers of controlled in a top-down manner consumers in further digitizing their businesses. B2C B2B2C BaaP | Banking as
Slide 13: Breaking the barriers & converting the masses to MFS
Breaking the barriers & converting the Masses to MFS
Slide 14: Financial inclusion state of the market: Myanmar
Financial inclusion state of the market: Myanmar Untapped market 60% Has a debit card 1.7% 55% Used an account to 50% smartphone penetration account at a financial institution receive wages 0.4% mobile money account Used an account to receive 40% governments transfers 0.4% Used a financial instituti
Slide 15: The journey to full digital financial services
The journey to full digital financial services Commerce Services & Money Transfer Mobile Finance & Payments Aggregate Consumer Penetration Savings Merchant Payments • Interest Bearing Accounts Money Transfer • Bill Payments • Limited Liability Credit & • Domestic P2P • Remote Accounts Insurance Tran
Slide 16: The journey to full digital financial services: the Great MFS Barrier
The journey to full digital financial services Commerce Services & Money Transfer Mobile Finance & Payments The Great MFS Barrier Aggregate Consumer Penetration Savings Merchant Payments • Interest Bearing Accounts Money Transfer • Bill Payments • Limited Liability Credit & • Domestic P2P • Remote A
Slide 17: The journey to full digital financial services: challenges
The journey to full digital financial services Commerce Services & Money Transfer Mobile Finance & Payments • Moving from closed loop to open loop is a real challenge Aggregate Consumer Penetration • Building an effective ecosystem for CSPs is still difficult • MFS value chains tend to be vertically
Slide 18: Idea #1 - leveraging agents to overcome reach barrier
Idea #1- leveraging agents to overcome reach barrier Customer’s Access to Nearest Financial Service Access Channel Telco agent POS ATM Post Office Other Bank Western SBI Branch Branch Union 1.98 sq KM 3 sq KM 17 sq KM 21 sq KM 181 sq KM 40 sq KM 55 sq KM
Slide 19: 2nd idea: utilize loyalty to grow ecosystem and drive product acceleration
2nd idea: utilize loyalty to grow ecosystem and drive product acceleration Merchant to Consumer 90% Telco to 70% Consumer Users and agents Agent to MFS Providers, PSP would use their Consumer and Banks do not MFS wallet more believe that their end if rewarded for users develop affinity usage and Loy
Slide 20: Loyalty programs are still not providing enough value
consumers are clear: loyalty programs are still not providing enough value for increased usage Top Drivers for Accelerating Usage: Manage all Broad based cards and use of loyalty programs in program across one wallet wider ecosystem
Slide 21: Amdocs Digital Fintech Platform
Amdocs Digital Fintech Platform MFS Product & Solution Suite
Slide 22: Amdocs platform architecture and SDP bus connectors
amdocs platform External Systems Access Channels Other ATM USSD NFC Mobile Channel: Sim SMS Application MPOS, EDC ToolKit Airtime Recharge VAS&Data SDP Bus Connectors (Soap , Rest , XML , Http , ISO 8583 , ISO 20022,SMPP etc.) Utility&Merchant Bill payments SDP Bus Connectors Intl. Remittance Partne
Slide 23: Amdocs end-to-end integrated wallet solution
amdocs End-to-End integrated wallet solution A single E-Money and payment processing solution Prepaid Top-Up / Postpaid Bill Pay for MFS use cases Salary, Welfare(G2P) Full Omni-Channel Integration For… Bill Payments Cash Deposits Using &Withdrawal Micro Money Retail Payroll Gov’t Wallet Top-up Bill
Slide 24: How we work
how we work Building & growing a successful MFS business
Slide 25: Key drivers to building the MFS business
Key Drivers to Building the MFS Business Singapore Example Rest Order Bill Messaging Order Ahead Ux Split & Payments 2.4 Food 2.0 One 7 Integration Embeded App 1 Ordering QR Queue Code 2 2.5 Cons 2.3 Loyalty 18 Payer To Helper 4 Remit to Single Gcash, Merch Wallet AirtelPB Parent Check 3 SBI Child O
Slide 26: Amdocs MFS Business Accelerator
Amdocs MFS Business Accelerator User-Ied product innovation: from insights to ideation to prototyping to market readiness 1 2 3 4 5 6 Discovery Ethnography Synthesis Concept Ideation Concept Testing Launch & Research & Insights & Prototyping & GTM Strategy On-Going Strategy Desk research & Field res
Slide 27: Thank you
~— (aint ilthnnee == amdocs