Telstra Group Limited · ASX:TLS

Telstra — Macquarie Australian Equity Conference 2011

6 slides from Telstra's conference presentation, May 4, 2011

  1. Slide 1: Macquarie Australian Equity Conference – presentation (ASX cover letter)

    4 May 2011 Office of the Company Secretary For personal use only The Manager Level 41 242 Exhibition Street MELBOURNE VIC 3000 Company Announcements Office AUSTRALIA Australian Securities Exchange 4th Floor, 20 Bridge Street General Enquiries 08 8308 1721 SYDNEY NSW 2000 Facsimile 03 9632 3215 ELECT

  2. Slide 2: Telstra Update – Strategy: Four Major Initiatives

    4/05/2011 For personal use only TELSTRA UPDATE David Thodey, CEO 4 May 2011 Macquarie Australian Equity Conference STRATEGY - FOUR MAJOR INITIATIVES 1. IMPROVING CUSTOMER SERVICE 2. RETAIN AND GROW CUSTOMERS 3. SIMPLIFYING THE BUSINESS 4. NEW GROWTH BUSINESSES 2 1

  3. Slide 3: Retaining and Growing Our Customers – Strong Growth

    4/05/2011 AN IMPROVED CUSTOMER EXPERIENCE FOR SMEs DIGITAL BUSINESS For personal use only 3 RETAINING AND GROWING OUR CUSTOMERS - STRONG GROWTH Product 3Q10 3Q11 FY10 FY11 March March Net adds (‘000) YTD YTD Bundles 115 141 146 561 T-Box® and T-Hub® (sales) - 67 - 281 Postpaid mobile handheld 7 197

  4. Slide 4: Simplifying Our Consumer Sales Channel and Online Experience

    4/05/2011 SIMPLIFYING OUR CONSUMER SALES CHANNEL For personal use only Premium branded store experience VISIT RETAIL Strong partner network CALL CONTACT Primary focus on service and building customer lifetime value CENTRES Contact centre excellence Investment in capability and usage ONLINE Innovativ

  5. Slide 5: New Network and Media Growth Initiatives

    4/05/2011 NEW NETWORK GROWTH INITIATIVES For personal use only Launching 4G mobile broadband Restructure of the Reach JV network by the end of 2011 7 NEW MEDIA GROWTH INITIATIVES • Live coverage of AFL games from 2012 to mobiles and tablets AFL on the Telstra Next G® network or to the Telstra T-Box

  6. Slide 6: FY11 Guidance Confirmed

    4/05/2011 FY11 GUIDANCE CONFIRMED For personal use only Measure Target* Sales Revenue Flattish EBITDA High single digit percentage decline Capex 14% of sales Free cashflow $4.5 - $5.0 billion Dividend 28c fully franked * Guidance assumes wholesale product price stability, no fiscal 2011 impairments

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