Johnson Controls International Plc · NYSE:JCI

Johnson Controls International — Investor Presentation (September 2018)

17 slides from Johnson Controls International's investor presentation, September 2018

  1. Slide 1: Issue Resolution Information System

    Issue Resolution Information System Anil Bhat Global SQ Manager Anil.M.Bhat@jci.com 1 (734) 431-9015

  2. Slide 2: IRIS Training for Johnson Controls Building Efficiency Suppliers

    IRIS Training for Johnson Controls Building Efficiency Suppliers  Glossary of Terms  Supplier IRIS FAQs (Frequently Asked Question)  SMRR Email (Example)  DMR Email (Example)  Dos and Don’ts for SMRR & DMRs  SCB  Dos and Don’ts for SCBs  Supplier Portal  Accessing the Supplier Standards Man

  3. Slide 3: Glossary of Terms

    Glossary of Terms SMRR Supplier Material Rejection Report or Quality Rejection DMR Discrepant Material Rejection or Material Rejection SCB Supplier Chargeback. This can be associated with an SMRR or DMR. Used for recovering extra ordinary charges incurred 8D 8 Discipline Report. Complete Corrective

  4. Slide 4: Supplier IRIS FAQ

    Supplier IRIS FAQ Question: Do Suppliers have access to IRIS? Answer: At this time, Suppliers do not have access to IRIS. All communication from the Suppliers have to be entered by the person creating the issue. This could be your Quality contact or your Materials contact at the receiving Plant. Que

  5. Slide 5: SMRR Email

    SMRR Email SAPT - Action Needed: IRIS-BE-SMRR-18000384: john@supplier.com =cc:mario.porra: i.comjane@supplier.com SMRR Issue Created at FSP-Marinette WI (US21)- Ops for Advanced Gasket & Supply-000800653 QA-Jcl ee a Samnle For Reference Onlv

  6. Slide 6: SMRR Example

    SMRR Example JCI Originating Plant tssu0 Origin Classification Levelt Johnson Controls - SMRR IRIS-BE-SMRR-18000386 Iretinted By ; And Ghat +1 734776 1161 2018-08-07 08:44 AM ET FSP-Marinetie Wi (US21} Ops Division: BE North America Busing JCI Production Tet Region, BU & CBUIPBU nology & Services 20

  7. Slide 7: DMR Email

    DMR Email DMR in MS Excel PDF has version of details of the 8D form the issue

  8. Slide 8: DMR Example

    DMR Example eave 10 ate inenned IC. Recereng Plant sue Origin nn Severty Name of the Super Contact Supplier Contact Tite ‘Supplier Contact Detats tanve Occurence Date Suepter Supper Accress Mor MOR Detatte Praure for Reporting, Packing Sip # Total Qty Received Ponental Header Levet Receat sve ies Jo

  9. Slide 9: Dos & Don'ts for SMRR & DMRs

    Dos & Don’ts for SMRR & DMRs + Always keep your Plant contact information updated with the JCI Plants. + Always respond back in a timely manner. 24 hours for 4D & 7 Business days for Planned 8D. If you need more time please contact your Plant contact. + Always respond back using the 8D file attached

  10. Slide 10: SCB Email

    SCB Email SCB in PDF format. Respond to everyone in this email when replying. 10

  11. Slide 11: SCB Example

    SCB Example SCB can be created for: Re-work Scrap Expedite shipping Additional Cost Incurred SCBs can be created for re-work, sorting, SMRR/DMR Admin Cost, Line down, Expedite Shipping cost etc. 11

  12. Slide 12: Dos & Don'ts for SCB

    Dos & Don’ts for SCB  SCBs can be created for Re-work, Material Handling, Customer service  Always respond to SCBs (Charge backs) in a timely manner. If you need to escalate this within your organization, it is your responsibility to do so when you receive the notification  Failure to respond to

  13. Slide 13: Highlights

    Highlights  SMRR Debit for the amount $100 per SMRR can be issued by plants using the RMA number as authorization. This is clarified in the original SMRR email  DMR Debit for the amount of $250 can be issued per DMR by JCI Receiving Plant.  See Letters to Suppliers from JCI Purchasing for more de

  14. Slide 14: Letter from Purchasing

    Letter from Purchasing Johnson Y))G , Controls April 19, 2018 Dear Johnson Controls Supplier, Johnson Controls Building Efficiency is pleased to inform you of the continued use of IRIS (Issue Resolution Information System), a software to track resolution of quality and material issues. Processes tha

  15. Slide 15: Supplier Manual

    Supplier Manual Go to: www.johnsoncontrols.com Follow the path: Suppliers  Building Technologies & Solutions  Supplier Partnership Experience Procurement Standards and Terms Supplier Standards Manual Or use the link below: http://www.johnsoncontrols.com/suppliers/building- technologies-and-solut

  16. Slide 16: Supplier Manual (Cont)

    Supplier Manual (Cont) Click here to access the Supplier Standards Manual 16

  17. Slide 17: Questions?

    Issue Resolution Information System Questions? 17

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