Slide 1: Q4 2024 investor conference call
Q4 2024 investor conference call February 13, 2025
Slide 2: Caution regarding forward-looking statements
Caution regarding forward-looking statements Today’s discussion may contain forward-looking statements, including statements relating to our objectives and our strategies to achieve those objectives, our 2025 targets, our expectations regarding trends in the telecommunications industry (including de
Slide 3: Delivering on our track record of execution excellence
Delivering on our track record of execution excellence ● Executing against our differentiated global growth strategy ● Achieving industry-leading customer additions and strong profitability ● Delivering exceptional customer experiences over our world-leading networks ● Progressing our transformation
Slide 4: Mobility operating results Q4 2024
Mobility operating results Q4 2024 Mobile phone ARPU $58.05 (3.6%) y/y Mobile phone churn 1.50% +6 bps y/y Mobile phone net adds +70,000 (56,000) y/y Connected device net adds +194,000 (9,000) y/y Delivering high-quality and profitable customer growth leveraging our strong digital capabilities, cust
Slide 5: Mobility operating results Fiscal 2024
Mobility operating results Fiscal 2024 Mobile phone ARPU $58.67 (3.1%) y/y Mobile phone churn 1.20% +12 bps y/y Mobile phone net adds +346,000 (97,000) y/y Connected device net adds +615,000 +51,000 y/y Delivered record high connected device net additions along with industry-leading postpaid mobile
Slide 6: Fixed operating results Q4 2024
Fixed operating Operating results Results Q1 2024 Q4 Internet net adds +37,000 +1,000 y/y TV net adds +27,000 +4,000 y/y Security net adds +10,000 (13,000) y/y Residential voice net adds (10,000) (3,000) y/y Total fixed net adds +64,000 (11,000) y/y Superior product portfolio and leading PureFibre n
Slide 7: Fixed operating results Fiscal 2024
Fixed operating Operating results Results Q1 2024 Fiscal 2024 Internet net adds +134,000 (9,000) y/y TV net adds +92,000 +23,000 y/y Security net adds +64,000 (14,000) y/y Residential voice net adds (35,000) (4,000) y/y Total fixed net adds +255,000 (4,000) y/y Consistently strong results demonstrat
Slide 8: Connecting people through our globally unmatched networks
Connecting people through our globally unmatched networks ● Fibre network connecting more than 3.4 million premises and 5G connecting over 87% of Canadians ● Bridging digital and socio-economic divides by delivering world-leading connectivity to rural and Indigenous communities ● Reclaiming legacy c
Slide 9: TELUS Health
TELUS Health Revolutionizing health and well-being 2024 Health services revenue $475 million $1,779 million (Q4:+10% y/y) (Fiscal 2024: +4.3% y/y) Digital health transactions 169.8 million 653.6 million (Q4: +11.9 million y/y) (Fiscal 2024: +43.3 million y/y) Lives covered 76.2 million +6.7 million
Slide 10: TELUS Agriculture & Consumer Goods
TELUS Agriculture & Consumer Goods Driving efficiency through passion and technology 2024 Agriculture and consumer goods $117 million $390 million (Q4: +16% y/y) (Fiscal` 2024: +12% y/y) services revenue Team members globally1 1,700+ Customers 5,400+ 1 Figure includes shared services team members wh
Slide 11: Returning capital to shareholders
Returning capital to shareholders ● Targeting 7 to 10% annual dividend growth from 2023 to the end of 2025 ● Quarterly dividend declared of $0.4023 payable April 1, 2025, up 7.0% y/y ● 27 dividend increases since dividend growth program initiated in May 2011 ● Returning more than $27 billion to shar
Slide 12: Leading the world in social capitalism
Leading the world in social capitalism ● Inspiring our global TELUS family and friends to volunteer 1.5 million hours for the second consecutive year, with more than one million hours volunteered in each of the past eight years and 2.4 million days volunteered since 2000. ● Helping Canadian youth re
Slide 13: Financial Results
Financial Results
Slide 14: TELUS technology solutions (TTech) Q4 2024
TELUS technology solutions (TTech) Q4 2024 Mobile network revenue $1.8 billion (0.1%) y/y Fixed data services revenue1 $1.2 billion +3.5% y/y Operating revenues $4.6 billion +4.1% y/y Adjusted EBITDA $1.7 billion +7.0% y/y 1 Excludes health services and agriculture and consumer goods services. Deliv
Slide 15: TELUS technology solutions (TTech) Fiscal 2024
TELUS technology solutions (TTech) Fiscal 2024 Mobile network revenue $7.0 billion +1.1% y/y Fixed data services revenue1 $4.7 billion +2.3% y/y Operating revenues $17.4 billion +1.8% y/y Adjusted EBITDA $6.7 billion +5.5% y/y 1 Excludes health services and agriculture and consumer goods services. R
Slide 16: TELUS Digital Experience Q4 2024
TELUS Digital Experience Q4 2024 External revenues $707 million (4.6%) y/y Adjusted EBITDA $143 million (42%) y/y Adjusted EBITDA margin1 14.9% (10.8) pts y/y 1 This is a non-GAAP ratio that does not have any standardized meaning prescribed by IFRS Accounting Standards and is therefore unlikely to b
Slide 17: TELUS Digital Experience Fiscal 2024
TELUS Digital Experience Fiscal 2024 External revenues $2.8 billion (3.8%) y/y Adjusted EBITDA $659 million (15%) y/y Adjusted EBITDA margin1 17.7% (3.3) pts y/y 1 This is a non-GAAP ratio that does not have any standardized meaning prescribed by IFRS Accounting Standards and is therefore unlikely t
Slide 18: Consolidated Q4 2024
Consolidated Q4 2024 Operating revenues $5.3 billion +3.4% y/y Net income $320 million +3.2% y/y Adjusted Net income1 $380 million +11% y/y Free cash flow2 $534 million (10)% y/y 1 Adjusted Net income is a non-GAAP measures that do not have any standardized meaning prescribed by IFRS Accounting Stan
Slide 19: Consolidated Fiscal 2024
Consolidated Fiscal 2024 Operating revenues $20.1 billion +0.7% y/y Net income $938 million +8.2% y/y Adjusted Net income1 $1.5 billion +13% y/y Free cash flow2 $2.0 billion +12% y/y 1 Adjusted Net income is a non-GAAP measures that do not have any standardized meaning prescribed by IFRS Accounting
Slide 20: Establishing robust 2025 financial targets
Establishing robust 2025 financial targets TTech Operating revenues1 Growth of 2 to 4% TTech Adjusted EBITDA Growth of 3 to 5% Consolidated Free cash flow Approximately $2.15 billion Consolidated Capital expenditures2 Approximately $2.5 billion 1 For 2025, we are guiding on TTech Operating revenues,
Slide 21: Strong balance sheet and liquidity position
Strong balance sheet and liquidity position ● Net debt to EBITDA of 3.90x ● Weighted average cost of long-term debt of 4.37% ● Average long-term debt term to maturity of 10.4 years ● Available liquidity1 of approximately $2.9 billion ● $2.75 billion syndicated credit facility expiring July 2028 1 Th
Slide 22: Questions?
Questions? Investor relations 1-800-667-4871 telus.com/investors IR@telus.com
Slide 23: Appendix: Key definitions
Appendix Key definitions Our presentation and answers include the following non-GAAP and other specified financial measures, which may not be comparable to similar measures presented by other issuers: ● TELUS Digital Adjusted EBITDA margin is a non-GAAP ratio. Adjusted Net income and Available liqui
Slide 24: Let’s make the future friendly, together.
Let’s make the future friendly, together. 24