Bank Of Queensland Limited · ASX:BOQ

Bank Of Queensland — Shareholder Meeting (December 2020)

17 slides from Bank Of Queensland's shareholder meeting presentation, Dec 8, 2020

  1. Slide 1: 2020 Annual General Meeting Presentation

    2020 ANNUAL GENERAL MEETING PRESENTATION Tuesday, 8 December 2020, Sydney: The presentation slides for Bank of Queensland Limited’s (BOQ) 2020 Annual General Meeting are attached. ENDS Authorised for release by: Fiona Daly, Company Secretary

  2. Slide 2: 2020 Annual General Meeting

    2020 ANNUAL GENERAL MEETING 8 December 2020 BANK OF QUEENSLAND LIMITED ABN 32 009 656 740. AFSL NO 244616.

  3. Slide 3: Disclaimer

    DISCLAIMER This is a presentation of general background information about Bank of Queensland Limited’s (BOQ’s) activities at the date of this document. It is in summary form and does not purport to be complete. It should be read in conjunction with BOQ’s other periodic and continuous disclosure anno

  4. Slide 4: 2020 Annual General Meeting

    2020 ANNUAL GENERAL MEETING 8 December 2020 BANK OF QUEENSLAND LIMITED ABN 32 009 656 740. AFSL NO 244616.

  5. Slide 5: Chairman's Address

    CHAIRMAN’S ADDRESS PATRICK ALLAWAY CHAIRMAN

  6. Slide 6: Chairman's Summary

    CHAIRMAN’S SUMMARY > FY20 has been a considerably challenging year - focus has been on supporting our customers, our people and our shareholders > Good progress against your Board’s 2019 AGM commitments to achieve better outcomes for stakeholders • Good progress in strategy transformation • Maintain

  7. Slide 7: Chairman's Address

    CHAIRMAN’S ADDRESS > Committed to returning the business to profitable growth, sustainable dividends and growing long-term shareholder value > Focused on improving our customer experience, customer net promoter score increased to 3rd position (from 5th) > Our people have performed strongly over the

  8. Slide 8: Looking Ahead

    LOOKING AHEAD > More to do to achieve our aspiration > Right team in place to manage through the operating environment uncertainty > Living our purpose of creating prosperity for custom ers, shareholders and people through em pathy, integrity and by m aking a difference > Committed to delivering bet

  9. Slide 9: Managing Director & CEO's Address

    MANAGING DIRECTOR & CEO’S ADDRESS GEORGE FRAZIS MANAGING DIRECTOR & CEO

  10. Slide 10: Managing Director & CEO's Summary

    MANAGING DIRECTOR & CEO‘S SUMMARY > Focus has been on supporting our customers and people through drought, bushfires, and COVID-19 > Achieved solid growth in a challenging year, with momentum continuing > Executing on our strategy as planned, digital transformation is on track > Completed the operat

  11. Slide 11: FY20 Results

    FY20 RESULTS Key financial results FY20 FY19 FY20 v FY19 $ million Statutory net profit after tax 115 298 (61%) Cash earnings after tax 225 320 (30%) Cash return on average equity 5.4% 8.3% (290bps) Common Equity Tier 1 ratio 9.78% 9.04% 74bps Cash earnings per share 51.1c 79.5c (36%) Dividend per s

  12. Slide 12: Key Elements of the Result

    KEY ELEMENTS OF THE RESULT NII GROWTH ($M) NET INTEREST MARGIN (%) +4% +3bps 503 1.94 476 485 483 1.92 1.92 1.89 1H19 2H19 1H20 2H20 1H19 2H19 1H20 2H20 COST TO INCOME RATIO (%) LOAN IMPAIRMENT EXPENSE ($M) FY20 147 $175m -20bps 3 41 28 123 28 54.3 54.1 10 50.1 51.8 12 2 16 31 26 21 1H19 2H19 1H20 2

  13. Slide 13: Banking Relief Packages November 2020

    BANKING RELIEF PACKAGES NOVEMBER 2020 TOTAL DEFERRAL BALANCES ($BN) TOTAL NUMBER OF DEFERRALS $7.2 bn 32.0 k $2.7 bn Total (-82%) 20.0 k Total (-82%) 13.5 k $2.3 bn $4.5 bn $1.3 bn 9.5 k 5.8 k $1.0 bn 12.0 k $0.4 bn 3.3 k $1.3 bn $0.9 bn 4.0 k 2.5 k Jun-20 Oct-20 Nov-20 Jun-20 Oct-20 Nov-20 Home Loa

  14. Slide 14: Divisional Achievements

    DIVISIONAL ACHIEVEMENTS RETAIL BANK BOQ BUSINESS Housing Lending Growth ($m) Deposit Growth ($m) Commercial, Agri & SME Lending Deposit Growth ($m) Growth ($m) 337 1,537 1,364 600 127 65 239 FY19 FY20 FY19 FY20 FY19 FY20 (464) FY19 FY20 • BOQB Net Interest Income increased 3% due to good growth and

  15. Slide 15: Driving BOQ Forward

    DRIVING BOQ FORWARD Objective FY19 FY20 High calibre Key Executive roles filled with experienced High calibre Executive and Senior Management High level of Executive turnover leaders and strong execution capability team Lift employee engagement 56% 59% Simplified and streamlined mortgage process to

  16. Slide 16: Executing on our strategy

    Executing on our strategy Setting the foundation for BOQ’s digital transformation Leveraging existing scale Cloud based core banking platform for the Retail Bank Partnership as a strategic advantage VMA as a growth engine, Market leading improving ROE technology solution Clear roadmap Family and fri

  17. Slide 17: FY21 Outlook

    FY21 OUTLOOK1 > Remain committed to executing against strategic targets > Uncertain outlook given COVID-19, but conditions improving and Australia relatively well placed > Continue to support our customers, communities and people while growing our business > Well provisioned for COVID-19 impacts wit

Bank of Queensland — Shareholder Meeting (December 2020) on 6ix