Slide 1: Q3 2025 Investor Pack
PG Q3 2025 Investor Pack December 2025
Slide 2: Contents
PG 2 CONTENTS WHO WE ARE < OPERATING ENVIRONMENT < UPDATE ON STRATEGY < FINANCIAL PERFORMANCE Q3 2025<
Slide 3: Q3 2025 Key Messages
PG 3 Q3 2025 KEY MESSAGES 1 2 3 Resilient performance hinged Continued strategic execution Diversified business model on well controlled risks on our 2020-2025 ambitions delivering growth ✓ The Group’s strategy continues to ✓ Delivered a resilient ROAE of 19.1% ✓ Expanded our retail banking footprin
Slide 4: Contents
PG 4 CONTENTS WHO WE ARE < OPERATING ENVIRONMENT < UPDATE ON STRATEGY < FINANCIAL PERFORMANCE Q3 2025<
Slide 5: Our Group Structure
PG 5 WHO WE ARE Our Group Structure : We have expanded beyond our banking roots to providing non- banking services to our customers NCBA GROUP PLC BANKING SUBSIDIARIES NON-BANKING SUBSIDIARIES NCBA NCBA NCBA NCBA NCBA NCBA NCBA BANK BANK BANK BANK INSURANCE NCBA LOOP DFS BANCASSURANCE INVESTMENT KEN
Slide 6: The NCBA Way
PG 6 WHO WE ARE Welcome to the bank that says Go For It, Welcome to the bank that banks on your ambition, Welcome to NCBA The NCBA Way Our Purpose Our Values • Driven To be the Financial • Open Partner that Inspires • Responsive your Growth • Trusted Who We Are and What Guides us Our Customer Promis
Slide 7: Our footprint demonstrates a diversified group across the region
PG 7 WHO WE ARE Our footprint demonstrates a diversified group and a unique financial services partner across the region UGANDA Banking Business 5 Branches Customers KES KES KES • 8.7K Core Bank • 15.0Mn Digital 120Bn 488Bn 326Bn +3,645 Staff Capital Deposits Lending ~USD 929 Mn ~USD 4Bn ~USD 3Bn KE
Slide 8: Notable accolades and awards
PG 8 WHO WE ARE We have received several notable accolades, including recent awards for Banking on Women, Marketing Company of the Year and excellence in Leadership and Governance 6th Most Top 20 Customer Best, Overall Gold Marketing Top 20 Customer Valuable Brand Centric Brands: Banking Experience
Slide 9: Led by an exceptional team
PG 9 WHO WE ARE We are led by an exceptional team which has demonstrated resilience and agility in responding to market dynamics and pursuing growth with an average tenure of 10yrs with the Group John Gachora David Abwoga James Gossip Monicah Kihia Tim Armitage Louisa Wandabwa Tirus Mwithiga Group D
Slide 10: Contents
PG 10 CONTENTS WHO WE ARE < OPERATING ENVIRONMENT < UPDATE ON STRATEGY < FINANCIAL PERFORMANCE Q3 2025 <
Slide 11: Our Operating Environment: global economy
PG 11 OUR OPERATING ENVIRONMENT So far, the global economy remains steady and resilient. However, with persistent uncertainty, lower global economic growth is projected in 2026 Growth is holding steady in many Global inflation appears divergent across Mixed economic outcomes and benign 1 economies w
Slide 12: Regional economic resilience and political risk
PG 12 OUR OPERATING ENVIRONMENT There is broad economic resilience across the region. However, political risk and border tensions blur the economic growth outlook KENYA UGANDA RWANDA TANZANIA • Leading indicators show marginal • Uganda expanded by 5.5% in Q2-2025 • Rwanda continues to demonstrate •
Slide 13: Contents
PG CONTENTS WHO WE ARE < OPERATING ENVIRONMENT < UPDATE ON STRATEGY < FINANCIAL PERFORMANCE Q3 2025 <
Slide 14: Our strategy continues to deliver, ROAE at 19.1%
PG 14 OUR STRATEGY Our strategy continues to deliver with all our metrics in line with target, with our Group ROAE registering at 19.1% Our Measures of Success Key Outcomes Q3 24 Q3 25 Brand Become a Distinguished Brand Known For Customer Consideration 43% 44% PAT (KES) Experience Scale Retail Banki
Slide 15: Investments in enablers improved brand metrics
PG 15 OUR STRATEGY Investments into key enablers has improved our brand metrics and supported customer acquisition efforts Enablers Our Brand Health Brand & Product Campaigns Brand Consideration* Brand Power Index + ✓ Always On mainstream and digital media ✓ 29 Product campaigns 44% Brand Assets ✓ N
Slide 16: Customer acquisition accelerating in retail franchise
PG 16 OUR STRATEGY Customer acquisition is accelerating thanks to investments in our retail franchise, we are now deepening these relationships in our pursuit to be the primary partner to our retail/SME customers Our increasing footprint continues to support our core bank Our new branches opened are
Slide 17: Stabilized corporate deposit base while protecting margins
PG 17 OUR STRATEGY Macro conditions notwithstanding, we have stabilized our corporate deposit base while protecting margins. We continue to enhance transactional volume & increasing uptake on our varied corporate banking solutions Corporate COF Corporate Deposits (KES Bns) Corporate Loans(KES Bns) 8
Slide 18: Asset finance network and CarDuka
PG 18 OUR STRATEGY We continue to add to our network of asset finance partners while disrupting automotive commerce - CarDuka went live June 2025, bringing dealers, sellers, buyers & auctions together in one powerful digital ecosystem Enablers Asset Finance Market Share Income (KES Mns) 15 Sec Q3 20
Slide 19: Accelerating mobile app activity in Kenya
PG 19 OUR STRATEGY We are seeing accelerating customer activity on our mobile app in Kenya with rapidly growing transactions and loan uptake in value & volume… CAGR +34% 137 174 CAGR +55% 355 72 118 Mobile App Digital Loans 234 Active Volume 180 Customers (‘000) 96 ('000) 1,215 14.3 CAGR +84% 758 60
Slide 20: Over KES 1T disbursed in digital loans
PG 20 OUR STRATEGY …we have disbursed over KES 1T in digital loans collaborating with our partners. We have also witnessed strong growth from majority of our mobile savings & lending solutions across the region Evolution of digital disbursements (KES Bns) Group Fuliza (KE) M-Shwari (KE) LOOP B2C (KE
Slide 21: Driving Impact: Accountability and Community Commitment
PG 21 OUR STRATEGY Driving Impact: Accountability in Our Operations and Commitment to Our Communities Progress on Our Waste Progress on our Diversity, Equity and Progress on Our Tree Recycling Initiative commitment to deploy Inclusion Growing Effort 100 M to communities Promoted diversity and inclus
Slide 22: NCBA IG first year and Investment Bank gains
PG 22 OUR STRATEGY After introducing insurance to our portfolio, NCBA IG has had a strong first year whilst our investment bank has posted remarkable gains in both AUM acquisition and profitability NCBA-IG is growing y-o-y while maintaining strong capital ratios Our Investment Bank delivered remarka
Slide 23: Stable team boosting productivity
PG 23 OUR STRATEGY With a stable team of colleagues, we are boosting productivity at the same time being recognized as a great place to work Enablers Employee turnover remains relatively stable Our staff diversity mix… Staff count Staff Retention 92.4% 94.9% 94.4% 93.6% 170K 3,645 YTD Learning Hours
Slide 24: Five priority areas to embed customer obsession
PG 24 OUR STRATEGY We have identified five priority areas to drive our key transformational goal this year of embedding customer obsession Transformational To Embed Customer Obsession Goal 1 2 3 4 5 Be the primary Embed a Culture Reclaim Corporate Foster a Customer partner for SME Embed Digital at t
Slide 25: Contents
PG 22 CONTENTS WHO WE ARE < OPERATING ENVIRONMENT < UPDATE ON STRATEGY < FINANCIAL PERFORMANCE Q3 2025 <
Slide 26: NCBA Group Financial Performance: PBT by subsidiary
PG 26 NCBA GROUP FINANCIAL PERFORMANCE Our diversified business model continues to demonstrate growth and resilience, with our nonbank subsidiaries leading the charge delivering a 54% profit growth in Q3 2025 Amount in KES Millions (PBT) Amount in KES Millions (PBT) Core Banking Subsidiaries Digital
Slide 27: Banking Subsidiaries revenue, efficiency, returns
PG 27 NCBA GROUP FINANCIAL PERFORMANCE We are seeing strong revenue contributions across our group with stable return outcomes REVENUE % CONTRIBUTION EFFICIENCY RETURNS* TOTAL INCOME COST TO INCOME RATIO RETURN ON AVERAGE EQUITY NCBAK KES 43.5Bn 82% 51.1% 18.1% Banking Subsidiaries NCBAU KES 2.9Bn 6
Slide 28: Strong fundamentals and resilient asset base
PG 28 NCBA GROUP FINANCIAL PERFORMANCE Our Group continues to demonstrate strong fundamentals with a resilient asset base which is delivering stability in our earnings Amounts in KES Bns Balance Sheet Income Statement ROAA Gross Loans NPL ratio Total NFI/Total Total Assets Customer Deposits LDR PBT
Slide 29: Regional business growth trajectory
PG 29 NCBA GROUP FINANCIAL PERFORMANCE The regional business has continued to follow an encouraging growth trajectory becoming a key contributor to Group profitability Regional Income (KES Bns) % Share to Group Regional PBT (KES Bns) % Share to Group 14% 14% 13% 13% 13% 12% 6.7 6.6 6.4 2.6 2.4 2.3 Q
Slide 30: Digital business strategic investments paying dividends
PG 30 NCBA GROUP FINANCIAL PERFORMANCE Strategic investments and advanced AI model training are paying dividends with superior credit outcomes and strong profitability in our digital business positioning us well for continued scale Digital Disbursements (KES Bns) Digital Cost of Risk (%) Digital PBT
Slide 31: Funding mix reoriented; growing CASA base
PG 31 NCBA GROUP FINANCIAL PERFORMANCE Last year we strategically reoriented our funding mix; this led to slight softness in our deposit book; we nonetheless emerge with a growing CASA base in addition to lower funding costs Drop in deposits reflecting reorientation to higher CASA …CASA has grown y-
Slide 32: Protecting bottom line through deposit costs and pricing
PG 32 NCBA GROUP FINANCIAL PERFORMANCE On the back of interest rate pressures, we focused on protecting our bottom line by tightening deposit costs and improving pricing across all lending ensuring margin protection Our efforts on balance sheet reorientation has been NIM … delivering uplift in net i
Slide 33: Non funded income streams
PG 33 NCBA GROUP FINANCIAL PERFORMANCE Our non funded income streams received a healthy boost from fees derived from varied solutions we offer our clients Y-o-Y we have seen a drop in our FCY deposit book due …we nonetheless continue see solid performance in fees derived to translation effects given
Slide 34: Loan book quality versus peers and industry
PG 34 NCBA GROUP FINANCIAL PERFORMANCE Despite slowed lending; we have largely maintained the quality of our loan book compared to our peers and the industry We experienced softness in lending given mixed economic …however, we have consistently delivered a better-quality loan conditions… book compar
Slide 35: Adequate provisioning and coverage
PG 35 NCBA GROUP FINANCIAL PERFORMANCE …with adequate provisioning and coverage across loan classification buckets… Stage 1 Stage 2 Stage 3 1.3% 13.5% 68.9% Coverage 0.9% 0.9% Ratio (%) 9.4% 10.1% 59.7% 59.4% 255 254 45 45 249 43 41 39 Gross Loans 33 & Advances (KES Bns) Q3 23 Q3 24 Q3 25 Q3 23 Q3 2
Slide 36: Strategic investments pressure efficiency; 45% CIR target
PG 36 NCBA GROUP FINANCIAL PERFORMANCE Our strategic investments, notably in our distribution network & digital platforms have put pressure on our near-term efficiency metrics. We are focused on a 45% CIR in the medium term …notwithstanding the increase in costs, we believe we are at OPEX Increased
Slide 37: Group remains well capitalized
PG 37 NCBA GROUP FINANCIAL PERFORMANCE The Group remains well capitalized providing ample room to invest for growth…. Total Capital/RWA across our Markets Minimum Buffer Q3 25 Q3 24 Requirements 7.5% 22.0% 19.7% Group 14.5% 19.1% NCBAK 14.5% 6.5% 21.0% NCBAU * 14.5% 25.4% 39.9% 34.9% NCBAT 14.5% 28.
Slide 38: Delivering return outcomes for a Tier 1 bank
PG 38 NCBA GROUP FINANCIAL PERFORMANCE …and delivering the desired return outcomes for a Tier 1 Bank over the last 3 years We are delivering on post merger promises on ROE… …while matching similar sized peers on ROA 21.4% 20.4% 19.1% 3.4% 2.9% 2.9% Q3 23 Q3 24 Q3 25 Q3 23 Q3 24 Q3 25 * Cash Dividend
Slide 39: FY 2025 Guidance
PG 39 FY 2024 GUIDANCE We expect a continued and strong underlying growth trajectory across the following metrics Metric FY 25 Guidance Commentary • Create value for our shareholders and re-invest Return on Equity >22% internal capital generated to foster growth • Unlock more capital allocation to n
Slide 40: Contents
PG 34 CONTENTS WHO WE ARE < OPERATING ENVIRONMENT < UPDATE ON STRATEGY < FINANCIAL PERFORMANCE Q3 2025 <
Slide 41: Q3 2025 Key Messages
PG 41 Q3 2025 KEY MESSAGES 1 2 3 Resilient performance hinged Continued strategic execution Diversified business model on well controlled risks on our 2020-2025 ambitions delivering growth ✓ The Group’s strategy continues to ✓ Delivered a resilient ROAE of 19.1% ✓ Expanded our retail banking footpri
Slide 42: Disclaimer
PG 42 Disclaimer: These results are provided for informational purposes only and should not be construed as an offer to buy or sell any securities or financial instruments. With regards to any market or other third-party data included in this release, NCBA Group Plc (“the Group”) can provide no assu
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Slide 44: Statement of Profit & Loss
PG 44 APPENDIX I Statement of Profit & Loss Amounts in KES Millions NCBA Bank Kenya NCBA Group Consolidated Q3 24 Q3 25 ∆% Q3 24 Q3 25 ∆% Interest Income 51,199 44,814 (12%) 57,425 50,658 (12%) Interest Expenses (29,550) (15,975) (46%) (32,284) (18,415) (43%) Net Interest Income 21,649 28,839 33% 25
Slide 45: Statement of Financial Position
PG 45 APPENDIX II Statement of Financial Position Amounts in KES Millions NCBA Bank Kenya NCBA Group Consolidated Q3 24 Q3 25 ∆% Q3 24 Q3 25 ∆% Assets Net Loans and Advances 268,281 257,359 (4%) 303,453 292,718 (4%) Investments 188,510 189,445 0% 217,511 222,358 2% Cash and Balances with Banks 83,91
Slide 46: Loan book diversified across industry, product and currency
PG 46 APPENDIX III Our loan book is well diversified across industry, product and currency Q3 2025 Loan Book Loan Book by Sector Loan Book by Segment Loan Book by Currency Manufacturing 23% SME Personal 22% 16% FCY Trade 18% 27% Transport 12% Financial Services 8% Corporat Personal e Mortgate & Real