Slide 1: H1 2025 Investor Pack
PG H1 2025 Investor Pack August 2025
Slide 2: Contents
PG 2 CONTENTS WHO WE ARE < OPERATING ENVIRONMENT < UPDATE ON STRATEGY < FINANCIAL PERFORMANCE H1 2025<
Slide 3: H1 2025 Key Messages
PG 3 H1 2025 KEY MESSAGES 1 2 3 Resilient performance hinged Continued strategic execution Diversified business model on well controlled risks on our 2020-2025 ambitions delivering growth ✓ The Group’s strategy continues to ✓ Delivered a resilient ROAE of 19% & ✓ Expanded our retail banking footprin
Slide 4: Contents
PG 4 CONTENTS WHO WE ARE < OPERATING ENVIRONMENT < UPDATE ON STRATEGY < FINANCIAL PERFORMANCE H1 2025<
Slide 5: Our Group Structure
PG 5 WHO WE ARE Our Group Structure : We have expanded beyond our banking roots to providing non- banking services to our customers NCBA GROUP PLC BANKING SUBSIDIARIES NON-BANKING SUBSIDIARIES NCBA NCBA NCBA NCBA NCBA NCBA NCBA BANK BANK BANK BANK INSURANCE NCBA LOOP DFS BANCASSURANCE INVESTMENT KEN
Slide 6: The NCBA Way
PG 6 WHO WE ARE Welcome to the bank that says Go For It, Welcome to the bank that banks on your ambition, Welcome to NCBA The NCBA Way Our Purpose Our Values • Driven To be the Financial • Open Partner that Inspires • Responsive your Growth • Trusted Who We Are and What Guides us Our Customer Promis
Slide 7: Our footprint across the region
PG 7 WHO WE ARE Our footprint demonstrates a diversified group and a unique financial services partner across the region UGANDA Banking Business 5 Branches Customers KES KES KES • 8.3K Core Bank • 14.0Mn Digital 118Bn 497Bn 320Bn Capital Deposits Lending +3,800 Staff ~USD 913Mn ~USD 4Bn ~USD 3Bn KES
Slide 8: Notable accolades and awards
PG 8 WHO WE ARE We have received several notable accolades, including recent awards for Banking on Women, Marketing Company of the Year and excellence in Leadership and Governance 6th Most Top 20 Customer Best, Overall Gold Marketing Valuable Brand Top 20 Customer Centric Brands: Banking Experience
Slide 9: Our leadership team
PG 9 WHO WE ARE We are led by an exceptional team which has demonstrated resilience and agility in responding to market dynamics and pursuing growth with an average tenure of 10yrs with the Group John Gachora David Abwoga Kathryne Maundu James Gossip Monicah Kihia Tim Armitage Louisa Wandabwa Tirus
Slide 10: Contents
PG 10 CONTENTS WHO WE ARE < OPERATING ENVIRONMENT < UPDATE ON STRATEGY < FINANCIAL PERFORMANCE H1 2025 <
Slide 11: Our Operating Environment: global outlook
PG 11 OUR OPERATING ENVIRONMENT Global economic growth forecast revised up to 3.0% in 2025 and 3.1% in 2026 from 2.8% and 3.0%, previously by the IMF Rate outlooks from Central Banks remain The revised forecasts were driven by Global inflation is rising on the back of tariff uncertain amid tariff-dr
Slide 12: Our Operating Environment: regional outlook
PG 12 OUR OPERATING ENVIRONMENT Economic growth remains uncertain in Kenya and Rwanda. Currency outlook is more favorable across the region, but depreciation persists in Rwanda KENYA UGANDA RWANDA TANZANIA • Economic growth remains subdued, with • Economic activity remains robust, though • Economic
Slide 13: Contents
PG CONTENTS WHO WE ARE < OPERATING ENVIRONMENT < UPDATE ON STRATEGY < FINANCIAL PERFORMANCE H1 2025 <
Slide 14: Our strategy continues to deliver
PG 14 OUR STRATEGY Our strategy continues to deliver with all our metrics in line with target, with our Group ROAE registering at 19% Our Measures of Success Key Outcomes H1 24 H1 25 Become a Distinguished Brand Known For Customer Brand 43% 44% PAT (KES) Experience Consideration Scale Retail Banking
Slide 15: Investments in enablers improved brand metrics
PG 15 OUR STRATEGY Investments into key enablers has improved our brand metrics and supported customer acquisition efforts Enablers Our Brand Health Brand & Product Campaigns Brand Consideration* Brand Power Index + ✓ Always On mainstream and digital media ✓ 29 Product campaigns 44% Brand Assets ✓ N
Slide 16: Customer acquisition accelerating in retail
PG 16 OUR STRATEGY Customer acquisition is accelerating thanks to investments in our retail franchise, we are now deepening these relationships in our pursuit to be the primary partner to our retail/SME customers Our increasing footprint continues to support our core bank Our new branches opened are
Slide 17: Corporate banking lending and deposits
PG 17 OUR STRATEGY Despite macro conditions, our corporate banking business continued to lend to our customers and the economy. We are also increasing transactional volume and the adoption of our corporate banking solutions Corporate Loans (KES Bns) COF Corporate Deposits (KES Bns) 7.5% Kenya Privat
Slide 18: Asset finance partners and CarDuka
PG 18 OUR STRATEGY We continue to add to our network of asset finance partners while disrupting automotive commerce - CarDuka went live June 2025, bringing dealers, sellers, buyers & auctions together in one powerful digital ecosystem Enablers 15 Sec Asset Finance Market Share Operating Income (KES
Slide 19: Technology investments and customer experience
PG 19 OUR STRATEGY We continue to invest in technology to support customer experience delivering digitized customer journeys and seamless outcomes Our Technology Investments * (USD Mns) Digital Vs Branch Transactions Outcomes Enhance our Cyber Security Protection Digital Transactions Deliver an Impr
Slide 20: Mobile app activity and digital loans
PG 20 OUR STRATEGY We are seeing accelerating customer activity on our mobile app in Kenya with rapidly growing transactions and loan uptake in value & volume… CAGR +59% CAGR +19% 237 151 149 133 Mobile App 115 Digital Loans 110 Active 89 Volume 59 Customers (‘000) ('000) 693 9.2 488 389 324 Mobile
Slide 21: Digital loan disbursements
PG 21 OUR STRATEGY …we have disbursed KES 646B in digital loans collaborating with our partners. We have also witnessed strong growth from majority of our mobile savings & lending solutions across the region Evolution of digital disbursements (KES Bns) Group Fuliza (KE) M-Shwari (KE) LOOP B2C (KE) 5
Slide 22: KES 30B Green & Sustainable Finance Commitment
PG 22 OUR STRATEGY Our KES 30B Green & Sustainable Finance Commitment is working through increased uptake of green facilities across 800 businesses Sustainable Finance Africa Guarantee Fund Water Access Financing 10-year partnership Renewal Solar Finance Partnered with Water.org to Recorded strong u
Slide 23: NCBA IG and Investment Bank performance
PG 23 OUR STRATEGY After introducing insurance to our portfolio, NCBA IG has had a strong first year whilst our investment bank has posted remarkable gains in both AUM acquisition and profitability NCBA-IG is growing y-o-y while maintaining strong capital ratios Our Investment Bank delivered remarka
Slide 24: Stable team and productivity
PG 24 OUR STRATEGY With a stable team of colleagues, we are boosting productivity at the same time being recognized as a great place to work Enablers Employee turnover remains relatively stable Our staff diversity mix… Staff count Staff Retention 96.6% 96.6% 94.8% 95.6% 170K YTD Learning Hours 3,816
Slide 25: Five priority areas for 2025
PG 25 OUR STRATEGY We have identified five priority areas to drive our key transformational goal this year of embedding customer obsession Transformational To Embed Customer Obsession Goal 1 2 3 4 5 Be the primary Embed a Culture Reclaim Corporate Foster a Customer partner for SME Embed Digital at t
Slide 26: Contents
PG 22 CONTENTS WHO WE ARE < OPERATING ENVIRONMENT < UPDATE ON STRATEGY < FINANCIAL PERFORMANCE H1 2025 <
Slide 27: Group Financial Performance by subsidiary
PG 27 NCBA GROUP FINANCIAL PERFORMANCE Our diversified business model continues to demonstrate growth and resilience, with our non bank subsidiaries leading the charge delivering a 40% profit growth in H1 2025 Amount in KES Millions (PBT) *NCBA IG Income recognition began post acquisition completion
Slide 28: Revenue contribution, efficiency and returns
PG 28 NCBA GROUP FINANCIAL PERFORMANCE We are seeing strong revenue contributions across our group with stable return outcomes REVENUE % CONTRIBUTION EFFICIENCY RETURNS* TOTAL INCOME COST TO INCOME RATIO RETURN ON AVERAGE EQUITY NCBAK KES 28.3Bn 80.2% 51.7% 18.1% Banking Subsidiaries NCBAU KES 2.3Bn
Slide 29: Strong fundamentals and resilient asset base
PG 29 NCBA GROUP FINANCIAL PERFORMANCE Our Group continues to demonstrate strong fundamentals with a resilient asset base which is delivering stability in our earnings Amounts in KES Bns Balance Sheet Income Statement ROAA Gross Loans NPL ratio Total NFI/Total Total Assets Customer Deposits LDR PBT
Slide 30: Regional business growth trajectory
PG 30 NCBA GROUP FINANCIAL PERFORMANCE The regional business has continued to follow an encouraging growth trajectory, establishing a strong foundation as a future growth engine Regional Income (KES Bns) % Share to Group Regional PBT (KES Bns) % Share to Group 14% 15% 14% 12% 13% 12% 5.3 4.4 4.0 1.8
Slide 31: Digital banking performance
PG 31 NCBA GROUP FINANCIAL PERFORMANCE Strategic investments and advanced AI model training are paying dividends with superior credit outcomes and strong profitability in our digital business positioning us well for continued scale Digital Banking % Share to Group Digital Disbursements (KES Bns) Dig
Slide 32: Funding mix and deposit book
PG 32 NCBA GROUP FINANCIAL PERFORMANCE Last year we strategically reoriented our funding mix; this led to slight softness in our deposit book; we nonetheless emerge with a growing CASA base in addition to lower funding costs Drop in deposits reflecting reorientation to higher CASA …CASA is now 54% o
Slide 33: Net interest margin and income
PG 33 NCBA GROUP FINANCIAL PERFORMANCE On the back of interest rate pressures, we focused on protecting our bottom line by tightening deposit costs and improving pricing across all lending ensuring margin protection Our efforts on balance sheet reorientation has been NIM … delivering uplift in net i
Slide 34: Non-funded income streams
PG 34 NCBA GROUP FINANCIAL PERFORMANCE Our non funded income streams received a healthy boost from fees derived from varied solutions we offer our clients Y-o-Y we have seen a drop in our FCY deposit book due …we nonetheless continue see solid performance in fees derived to translation effects given
Slide 35: Loan book quality compared to peers
PG 35 NCBA GROUP FINANCIAL PERFORMANCE Despite slowed lending; we have largely maintained the quality of our loan book compared to our peers and the industry We experienced softness in lending given mixed economic …however, we have consistently delivered a better-quality loan conditions… book compar
Slide 36: Provisioning and coverage by stage
PG 36 NCBA GROUP FINANCIAL PERFORMANCE …with adequate provisioning and coverage across loan classification buckets… Stage 1 Stage 2 Stage 3 1.0% 65.5% Coverage 0.9% 0.9% 11.1% 12.8% 59.8% Ratio (%) 57.8% 9.8% 259 43 247 41 246 40 38 35 Gross Loans 35 & Advances (KES Bns) H1 23 H1 24 H1 25 H1 23 H1 2
Slide 37: Operating expenses and cost to income
PG 37 NCBA GROUP FINANCIAL PERFORMANCE Our strategic investments, notably in our distribution network & digital platforms have put pressure on our near-term efficiency metrics. We are focused on a 45% CIR in the medium term …notwithstanding the increase in costs, we believe we are at OPEX Increased
Slide 38: Group remains well capitalized
PG 38 NCBA GROUP FINANCIAL PERFORMANCE The Group remains well capitalized providing ample room to invest for growth…. Total Capital/RWA across our Markets Minimum Buffer H1 25 H1 24 Requirements 7.9% 22.4% 19.9% Group 14.5% 14.5% 7.1% 21.6% 19.5% NCBAK 14.5% 25.6% 40.1% 34.1% NCBAU * 14.5% 27.7% 22.
Slide 39: Return outcomes for a Tier 1 Bank
PG 39 NCBA GROUP FINANCIAL PERFORMANCE …and delivering the desired return outcomes for a Tier 1 Bank over the last 3 years We are delivering on post merger …while matching similar sized peers on …and continuing to deliver regular promises on ROE… ROA cash returns to our shareholders* 2.50 21.5% 20.1
Slide 40: FY25 Guidance
PG 40 FY 2024 GUIDANCE We expect a continued and strong underlying growth trajectory across the following metrics Metric FY 25 Guidance Commentary • Create value for our shareholders and re-invest Return on Equity >22% internal capital generated to foster growth • Unlock more capital allocation to n
Slide 41: Contents
PG 34 CONTENTS WHO WE ARE < OPERATING ENVIRONMENT < UPDATE ON STRATEGY < FINANCIAL PERFORMANCE H1 2025 <
Slide 42: H1 2025 Key Messages
PG 42 H1 2025 KEY MESSAGES 1 2 3 Resilient performance hinged Continued strategic execution Diversified business model on well controlled risks on our 2020-2025 ambitions delivering growth ✓ The Group’s strategy continues to ✓ Delivered a resilient ROAE of 19% & ✓ Expanded our retail banking footpri
Slide 43: Disclaimer
PG 43 Disclaimer: These results are provided for informational purposes only and should not be construed as an offer to buy or sell any securities or financial instruments. With regards to any market or other third-party data included in this release, NCBA Group Plc (“the Group”) can provide no assu
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Slide 45: Statement of Profit & Loss
PG 45 APPENDIX I Statement of Profit & Loss Amounts in KES Millions NCBA Bank Kenya NCBA Group Consolidated H1 24 H1 25 ∆% H1 24 H1 25 ∆% Interest Income 33,916 29,995 12% 38,063 33,974 11% Interest Expenses (19,845) (11,418) 42% (21,612) (13,126) 39% Net Interest Income 14,071 18,577 32% 16,451 20,
Slide 46: Statement of Financial Position
PG 46 APPENDIX II Statement of Financial Position Amounts in KES Millions NCBA Bank Kenya NCBA Group Consolidated H1 24 H1 25 ∆% H1 24 H1 25 ∆% Assets Net Loans and Advances 272,873 255,340 (6%) 309,663 288,085 (7%) Investments 193,224 185,747 (4%) 218,875 216,433 (1%) Cash and Balances with Banks 9
Slide 47: Loan book diversified across industry, product and currency
PG 47 APPENDIX III Our loan book is well diversified across industry, product and currency H1 2025 Loan Book Loan Book by Sector Loan Book by Segment Loan Book by Currency Manufacturing 22% SME Personal 21% 17% FCY Trade 15% 27% Transport 13% Financial Services 7% Corporat Personal e Mortgate & Real