Dormakaba Holding Ag · SIX:DOKA
Dormakaba — Investor Day (2024)
16 slides from Dormakaba's investor day presentation, Nov 20, 2024
Slide 1: Steve Bewick, Chief Commercial Officer
Po Steve Bewick Chief Commercial Officer dormakabar Capital Markets Day 2024 1 Fr
Slide 2: Commercial organization under new operating model with sharpened strategic focus
Commercial Commercial organization under new operating model with sharpened strategic focus Key Changes & Achievements Facts & Figures New CCO role: responsible for all Access Solutions markets and directly reporting to the CEO Market structure streamlined to 5+2 core markets +3 RoW market clusters
Slide 3: Key priorities going forward
Commercial Key priorities going forward Profitable organic growth @) Commercial transformation dormakaba Capital Markets Day 2024 Se We
Slide 4: Strengthen our vertical approach
Commercial Strengthen our vertical approach Currently strong presence in ..aind big potential in DATA CENTERS MULTIHOUSING i j } IM nk ‘am HOSPITALITY (GLOBAL) UTILITIES, SPORTS &... dormakaba vz Capital Markets Day 2024
Slide 5: Focus on selected verticals — e.g. grow hospitality globally
Commercial Focus on selected verticals — e.g. grow hospitality globally Guest preferences shifting toward seamless, Reimaging guest experiences with smart, secure Touchless Experiences solutions 2 2 % Hospitality, CAGR 2023-33 > 1 3 anal Mobile keys downloaded (Hilton, 2023) 0 Hotels plan and implem
Slide 6: Commercial transformation to deliver additional CHF 40m savings
Commercial Commercial transformation to deliver additional CHF 40m savings ngtail Countries Sales Excellence One-off implementation cost: CHF 60m a || until 2027/28 Savings target North America Sales Excellence/ Digital & Automation Longtail Countries Efficiency/ 2027/28 Shared Services Europe Local
Slide 7: North America — single biggest market with attractive profitability
Commercial - North America North America — single biggest market with attractive profitability Access Solutions market, North America Net sales 2023/24 Customers like about us High quality & aks reliable products ~13bn market size (USD) CHF 712m Trusted partner >3% p.a. Nominal GDP growth (CAGR 2023
Slide 8: Clear ambition to grow above the market
Commercial - North America Clear ambition to grow above the market Net sales ambition: GDP growth +2% p.a. over next 3 years G) Focus on selected markets and distributors @ Improve commercial productivity dormakaba vz Capital Markets Day 2024
Slide 9: Adjusted Access Hardware Solutions sales model and focus on selected markets & distributors
Commercial - North America Through adjusted Access Hardware Solutions sales model and focus on selected markets & distributors... @ Refocus on 0 MSAs t 2 ) Scale-up regional distributors r 3 ) Tailored product portfolio Reiteucii| Regional | Mom & Pop dormakaba % share in top 50 MSAs Average AHS wal
Slide 10: Improving commercial productivity by simplifying and automating customer journey
Commercial ..and improvement of commercial productivity by simplifying and automating elements of customers’ journey ae Increase specification Automate and streamline Improve customer portal to Quote process simplification Project management Use of EntriWorX 360 & BIM the order entry process see rea
Slide 11: Significant progress in specification, ramping up specification globally
Commercial Significant progress in specification, ramping up specification globally ~_s <i Bi Resources 2 i am Tools & Systems & BIM Global Specification Center Support & Service Communication & Engagement Architects Connect & Campaigns dormakabava om a = Specifiers EntriWorX Planning 360 Building u
Slide 12: Four Frankfurt: example of successful specification & EntriWorX usecase
Commercial Four Frankfurt: example of successful specification & EntriWorX usecase Direct Sales EntriWorX components ‘SVP * > 1.000 Access control hardware units, ¥} ECU EntriWorX components & software w 4 e * 10 sensor gates i a ETV by YA ED 250 Indirect sales via Door Manufacturer Compact Reader *
Slide 13: Shared business services as key enablers to deliver on the commercial vision
Commercial Shared business services as key enablers to deliver on the commercial vision... dorma Business Services (dbs) VISIO! Y fi Captive SSC leveraging existing dbs CENTRALIZE AND AUTOMATE transactional HifesiustinolnSsils, ENlgsis operational tasks to optimize efficiency and cost (FG) — Shift t
Slide 14: Unlock capacity of frontline sales teams
Commercial ..and to unlock capacity of frontline sales teams Scope & activities Implementation timeline * Unlock customer-centric, frontline capacities * Labor arbitrage & efficiency 225 FTE * Enhanced customer experience e200 fl FTE shared service center Sofia Highest Potential Medium Potential Low
Slide 15: Commercial transformation to fuel additional profitable growth
Commercial Commercial transformation to fuel additional profitable growth * Continue our growth trajectory * Enhance customer centricity * Net sales ambition North America: GDP growth +2% p.a. over next 3 years * Savings of CHF 40m by FY 2027/28 dormakaba vz Capital Markets Day 2024 Strategic focus
Slide 16: Thank you
dormakabay Thank you dormakaba Holding AG Hofwisenstrasse 24, 8153 Rumlang Switzerland dormakabagroup.com