Slide 1: Q4 2024 Results Presentation
Q4 2024 Results | Presentation Per Ottosson | CEO Fredrik Törgren | CFO Thursday, February 20, 2025
Slide 2: Presenters
Presenters Per Ottosson | CEO Has +25 years of experience from leading positions in the software and SaaS industry Most recently spent 10 years with IPSoft (Amelia) - US based vendor of enterprise AI solutions - as Chief Revenue Officer M.Sc. Business & Administration, Stockholm School of Economics
Slide 3: Business Update
teneo.ai Business Update AYULP
Slide 4: Teneo AI is born
teneo.ai teneo.al is born. Teneo Al AB STO: TENEO Exhibit 3 Using generative Al in just a few functions could drive most of the technology's impact across potential corporate use cases. 500 400 300 Impact, $ billion Mekincey & Company npact of generative A @ Sales e Sottware engineering © Marketing
Slide 5: The next stage of the AI revolution has arrived
. Our Services Stock Market News vy Howtolnvest y Retirement y Personal Fin teneo.ai The Motley Fool The next stage of the Al revolution has arrived -- and it offers trillion-dollar potential The evolution of artificial intelligence in the new year is less about the hardware powering it and more abo
Slide 6: AI Agents
AI AGENTS 17,000 Agents Live Built with Teneo 25 Agent Interactions per second 1,000,000,000 Interactions per year
Slide 7: Gathers info. Avoids misroutings. Answers. Understands. Resolve.
ANSWERS. UNDERSTANDS. RESOLVE. GATHERS INFO. AVOIDS MISROUTINGS ENHANCED CUSTOMER EXPERIENCES + = 40 60% of cases 60 40% of cases transferred to the right 100% Happier automatically resolved agent with all background customers! $0.4 $6.0
Slide 8: Accuracy Is THE Reason
Accuracy Is THE Reason Understanding of Conversations in Banking 77 dataset tested by Cyara
Slide 9: A record quarter
135% +104M +142% NRR in SEK ARR in Growth in SaaS Q4 2024 Q4 2024 ARR YoY A record Cash Flow 87% +294% Positive quarter Gross Margin Revenue Growth SaaS API Calls YoY Q4 2024
Slide 10: Genesys is a brilliant partner for Teneo
Genesys is a brilliant partner for Teneo JOINING FORCES WITH A MARKET LEADER IN AI-POWERED CONTACT CENTER SOFTWARE Genesys is the global leader in cloud customer experience and contact center solutions Genesys recent business highlights Strong retention rate & great attraction of new customers Gen
Slide 11: The opportunity to 10X - US Market
The opportunity to 10X - US Market Contact Center Automation Ecosystems
Slide 12: The Road to a Billion
The Road to a Billion Annualized API Calls (million) SaaS API Calls Growing even Faster 25x in SaaS API Call Volumes in 3 years SaaS API call volumes Q4 24: +47% above Q3 24 +234% YoY Q1 ´21 Q2 ´21 Q3 ´21 Q4 ´21 Q1 ´22 Q2 ´22 Q3 ´22 Q4 ´22 Q1 ´23 Q2 ´23 Q3 ´23 Q4 ´23 Q1 ´24 Q2 ´24 Q3 ´24 Q4 ´24 Q1 ´
Slide 13: Investment in New Sales
Investment in New Sales Take an average large Teneo customer: Subscription 9900 EUR per month 12 months = 118 800 EUR Pipeline stage weighting example Qualified 20% In pipeline a qualified deal would have a value of 24 000 EUR. 12 month Pipeline (subscription only) today : 461 000 EUR +72% since Oct
Slide 14: Q4 2024 Operational Highlights
Q4 2024 Operational Highlights 2 Financial targets met: API call volumes of 1 bn annualized during 2024 Positive cash flow from operations during 2024 +294% YoY growth in SaaS API call revenues and +142% SaaS ARR growth SaaS API Volumes +234% YoY 1 new logo win in Q4 24 – BSL (OEM) Ren
Slide 15: Financials
teneo.ai Financials
Slide 16: Financial Summary
135% +104M +142% NRR in SEK ARR in Growth in SaaS Q4 2024 Q4 2024 ARR YoY Financial Cash Flow 87% +294% Positive Summary Gross Margin Revenue Growth SaaS API Calls YoY Q4 2024
Slide 17: Key Financial Highlights In Q4 2024
Key Financial Highlights In Q4 2024 STELLAR RESULTS IN ALL THE METRICS Key Metrics % Recurring % SaaS* Revenues** SaaS API Call revenues amounted to 14.8 (3.8) MSEK, +294% SaaS API Call Volumes amounted to 60.3 million (18.1), +234 % SaaS ARR amounted to 75.1 (31.0) MSEK, + 142% 72% 99% Recu
Slide 18: Net Revenue Retention
Net Revenue Retention STRONG +135% NRR (%) – Driven by Growth in Existing Accounts 145% 141% 134% 135% 127% Q4 ´23 Q1 ´24 Q2 ´24 Q3 ´24 Q4 ´24
Slide 19: SaaS Business Model Growth
SAAS Business Model Growth SAAS API CALL VOLUMES - UP YoY SaaS API Calls Quarterly Average (million) + 234% YoY SaaS API call volumes +47% above Q3 ´24 levels and +234% YoY 60.3 41.0 31.5 23.8 18.1 Q4 ´23 Q1 ´24 Q2 ´24 Q3 ´24 Q4 ´24
Slide 20: ARR Growth
ARR Growth AVERAGE ARR – OUR WAY TO MEASURE SaaS and Total ARR Quarterly Average (MSEK) + 142% SaaS YoY SaaS ARR +142% YoY 103.9 Total ARR +65% YoY 84.3 74.3 75.1 66.9 63.0 54.3 43.7 37.2 31.0 Q4´23 Q1´24 Q2´24 Q3´24 Q4´24 SaaS ARR ARR
Slide 21: API Calls driver of Revenue Growth
API Calls driver of Revenue Growth Unprecedent +294% YoY on SaaS API Calls Revenues Recurring Revenues by Type (MSEK) API Call Revenues Q4´24 2.4 4.3 4.8 14.8 26.3 Q3´24 2.4 4.2 5.1 9.3 21.1 Q2´24 2.4 4.4 5.2 7.0 19.1 Q1´24 2.6 4.2 5.1 5.1 17.0 Q4´23 2.7 4.0 5.3 3.8 15.7 Q3´23 2.7 3.7 4.9 4.9 16.2 0
Slide 22: Gross Margin Solid
Gross Margin Solid 87% excluding Commissions Efficient model: API Calls Volumes increase drives Gross Margin growth 87% 83% 82% 79% 80% 79% 79% 79% 77% 75% Q4 ´23 Q1 ´24 Q2 ´24 Q3 ´24 Q4 ´24 GM Inc. Commissions GM Exc. Commissions
Slide 23: OPEX RunRate Q4 2024
OPEX RunRate Q4 2024 Costs Controlled Annual OPEX Run Rate* MSEK Monthly OPEX(*) in Q4 2024 of 9.6 MSEK 116 115 OPEX(*) run rate of 115 MSEK in Q4 2024, lower than previous quarter With the executed directed issue in Q1 2025, the company has started to invest in sales and marketing activities
Slide 24: Cash Position
CASH POSITION CASH ADJUSTED Cash Position Dec 31, 2024 – Adjusted Dec 31, 2024, cash and bank 85.7 MSEK position amounted to 18.4 MSEK Adjustments following the quarter end: 60.0 - Cash received from collected ARs in 2025 of 7.3 MSEK 7.3 - Gross proceeds from Directed Share Issue of 60 MSEK 18.4
Slide 25: Q4 2024 Operational Highlights
Q4 2024 Operational Highlights 2 Financial targets met: API call volumes of 1 bn annualized during 2024 Positive cash flow from operations during 2024 +294% YoY growth in SaaS API call revenues and +142% SaaS ARR growth SaaS API Volumes +234% YoY 1 new logo win in Q4 24 – BSL (OEM) Ren
Slide 26: Financial Targets / Q&A
+135% 104M +142% NRR in SEK ARR in Growth in SaaS Q4 2024 Q4 2024 ARR YoY Financial 87% +294% Targets Q&A Gross Revenue Growth Margin excl. SaaS API Calls YoY commission 1BN Annualized API Calls 1 month CF positive
Slide 27: Thank You!
Thank You! Per Ottosson | CEO Fredrik Törgren | CFO