Teneo Ai Ab Class B · OMXSTO:TENEO
Teneo Ai Ab Class B — Q2 2025 Earnings Presentation
29 slides from Teneo Ai Ab Class B's earnings presentation, Aug 19, 2025
Slide 1: Q2 2025 Report Presentation
Q2 2025 Report Presentation Per Ottosson | CEO Fredrik Törgren | CFO Tuesday, August 19, 2025
Slide 2: Presenters
Presenters Per Ottosson | CEO Has +25 years of experience from leading positions in the software and SaaS industry Most recently spent 10 years with IPSoft (Amelia) - US based vendor of enterprise AI solutions - as Chief Revenue Officer M.Sc. Business & Administration, Stockholm School of Economics
Slide 3: Market Update
teneo.ai Market Update SU
Slide 4: Slide 4
Slide 5: Latest DMG Conversational AI Report
Latest DMG Conversational AI Report WHY NOW (MARKET TAILWINDS) • CAI is replacing legacy IVR at pace 200% increase expected 2025-2026 • Agentic AI + multimodal voice
Slide 6: Teneo.ai: #1 in Customer Satisfaction on latest DMG Conversational AI Report
Teneo.ai: #1 in Customer Satisfaction on latest DMG Conversational AI Report DMG Report results • Teneo ranked #1 across all 9 vendor satisfaction categories. • Perfect 5.0 in - Implementation, Training, Pro Services, Support/Managed Services, Vendor Communication, Pricing, Overall Satisfaction. Web
Slide 7: Genesys Partnership
Genesys Partnership 1. Synergistic Integration: The sole Agentic AI partner on AppFoundry, to natively complement 2. Aligned Commercial Growth: Teneo directly drives consumption of Genesys AI Experience tokens 3. Collaborative Go-to-Market: We execute a joint sales strategy with key Genesys roles 4.
Slide 8: Why did Nice buy Cognigy for +50 MUSD?
Why did Nice buy Cognigy for 955 +50 MUSD? 26 X Sales
Slide 9: Answers. Understands. Resolve.
ANSWERS. UNDERSTANDS. RESOLVE. GATHERS INFO. AVOIDS MISROUTINGS ENHANCED CUSTOMER EXPERIENCES + = 40 60 91% 60 40 9% 100% of cases of cases transferred to the right automatically resolved Happier agent with all background customers! $0.4 $6.0
Slide 10: Accuracy Is THE Reason
Accuracy Is THE Reason Understanding of Conversations in Banking 77 dataset tested by Cyara * * 95% Accuracy reached out-of-the box. 99% accuracy can be reached within 4 hours of work.
Slide 11: Business Update
teneo.ai Business Update PULP
Slide 12: All KPIs grow YoY
129% +89M +60% NRR in SEK ARR in Growth in SaaS Q2 2025 Q2 2025* ARR YoY* All KPIs 88% +81% grow YoY Gross Margin Revenue Growth SaaS API Calls YoY Q2 2025 *Constant Currency
Slide 13: Investment in New Sales
Investment in New Sales Take an average large Teneo customer: • Subscription 9900 EUR per month • 12 months = 118 800 EUR • Pipeline stage weighting example Qualified 20% In pipeline a qualified deal would have a value of 24 000 EUR. 12-month Pipeline (subscription only) today : • 266 000 EUR in Oct
Slide 14: U.S. Go to Market
teneo.ai U.S. Go to Market teneo.ai teneo.ai Make Your Al Agents the Smartest. Make Your Al Agents the Smartest. mA Lee A. Kayne @ «1s: [Eh vniversity ot Flora Michael Kenney += Bh ereoai CX Sales and Partnership Leader Contact Center/CX/AI Sales and GM / US Director; LP The University of Texas at S
Slide 15: Impact for Teneo?
Impact for Teneo? 1. Local US delivery 2. Cost Savings in Focus 3. Dollar impact 4. Uncertainty impacts sales cycles
Slide 16: Q2 2025 Operational Highlights
Q2 2025 Operational Highlights • +81% YoY growth in SaaS API call revenues and +60% SaaS ARR growth in constant currency • SaaS API Volumes +69% YoY • Improving profitability: 88% Gross Margin +2 points compared first quarter of the year • Renewal agreement with CGI, MedHelp and BPM moving to SaaS o
Slide 17: Financials
teneo.ai Financials
Slide 18: Financial Summary
129% +89M +60% NRR in SEK ARR in Growth in SaaS Q2 2025 Q2 2025* ARR YoY* Financial 88% +81% Summary Gross Margin Revenue Growth SaaS API Calls YoY Q2 2025 *Constant Currency
Slide 19: Key Financial Highlights In Q2 2025
Key Financial Highlights In Q2 2025 POSITIVE KEY METRICS Key Metrics % Recurring % SaaS* Revenues** • SaaS API Call revenues amounted to 12.7 (7.0) MSEK, +81% 73% 100% • SaaS API Call Volumes amounted to 53.2 million (31.5), +69% • SaaS ARR at constant currency amounted to 70.1 (43.7) MSEK, + 60% •
Slide 20: Net Revenue Retention
Net Revenue Retention STRONG +129% NRR (%) – Driven by Growth in Existing Accounts 141% 142% 134% 135% 127% 129% Q1 ´24 Q2 ´24 Q3 ´24 Q4 ´24 Q1 ´25 Q2 ´25
Slide 21: SaaS Business Model Growth
SAAS Business Model Growth SAAS API CALL VOLUMES - UP YoY SaaS API Calls Quarterly Average (million) + 69% YoY 69% 60 61 53 41 31 23 24 17 18 18 11 13 9 2 4 Q4 ´21 Q1 ´22 Q2 ´22 Q3 ´22 Q4 ´22 Q1 ´23 Q2 ´23 Q3 ´23 Q4 ´23 Q1 ´24 Q2 ´24 Q3 ´24 Q4 ´24 Q1 ´25 Q2 ´25
Slide 22: ARR Growth Constant Currency
ARR Growth Constant Currency Strong SEK impacted our USD revenues SaaS and Total ARR Quarterly Average (MSEK) Constant Currency SaaS ARR +60% YoY 103.3 101.1 Total ARR +21% YoY 89.7 85.6 74.3 74.6 74.6 70.1 67.9 55.3 43.8 37.8 Q1´ 24 Q2´ 24 Q3´ 24 Q4´ 24 Q1´ 25 Q2´ 25 SaaS ARR with avg FX Total ARR
Slide 23: ARR Growth
ARR Growth AVERAGE QUARTERLY ARR SaaS and Total ARR Quarterly Average (MSEK) + 49% SaaS YoY 103.9 101.1 SaaS ARR +49% YoY Total ARR +13% YoY 84.3 83.7 74.3 75.1 74.7 66.9 65.2 54.3 43.7 37.2 Q1´24 Q2´24 Q3´24 Q4´24 Q1´25 Q2´25 SaaS ARR ARR
Slide 24: Record Gross Margin
Record Gross Margin Up QoQ and YoY Strong Performance: 88% Gross Margin (up +2 % points vs previous quarters) 88% 88% 87% 86% 86% 83% 82% 80% 79% 79% 79% 79% Q1 ´24 Q2 ´24 Q3 ´24 Q4 ´24 Q1 ´25 Q2 ´25 GM Inc. Commissions GM Exc. Commissions
Slide 25: OPEX RunRate Q2 2025
OPEX RunRate Q2 2025 Cost control Annual OPEX Run Rate* MSEK 117 117 • Monthly OPEX(*) in Q2 2025 of 9.8 115 MSEK • OPEX(*) run rate of 117 MSEK in Q2 2025, costs controlled to Q1 2025 levels • Plan to continue to invest in sales and marketing activities in 2025, but will carefully steer investments
Slide 26: Cash Position
CASH POSITION CASH ADJUSTED Cash Position Jun 30, 2025 – Adjusted 49.4MSEK 8.3 • On June 30, 2025, cash and bank position amounted to 41.1 MSEK • Cash received from collected Accounts Receivables in Q3 2025 amounted to 8.3 MSEK 41.1 • Adjusted cash & bank approximately 49.4 MSEK on June 30, 2025
Slide 27: Q2 2025 Operational Highlights
Q2 2025 Operational Highlights • +81% YoY growth in SaaS API call revenues and +49% SaaS ARR growth (+60% at constant currency) • SaaS API Volumes +69% YoY • Consistent profitability: 88% Gross Margin improving despite lower volumes proves profitability of the service • Renewal agreement with Swissc
Slide 28: Q&A
+129% 84M +60% NRR in SEK ARR in Growth in SaaS Q2 2025 Q2 2025 ARR YoY in constant currency 88% +81% Gross Revenue Growth Q&A Margin SaaS API Calls YoY
Slide 29: Thank You!
Thank You! Per Ottosson | CEO Fredrik Törgren | CFO