Crexendo, Inc. · NASDAQ:CXDO
Crexendo — Investor Presentation (March 2025)
20 slides from Crexendo's investor presentation, Mar 11, 2025
Slide 1: Investor Presentation March 2025
«@crexendo’ nvestor Presentation March 2025 UCAAS PLATFORW, a IN AMERICA
Slide 2: Safe Harbor Statement
Safe Harbor Statement This presentation includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These statements relate to, among other things, our history, business lines, bu
Slide 3: What We Do
What We Do Nearly Every Business in the World Has a Phone System Only a Few Companies Provide the Software Infrastructure on the Cloud That Power These Systems glean B= Microsoft @crexendo’ And a Handful of Others Tens of Thousands Provide the Sales and Support of These Systems WE DO BOTH! «crexendo
Slide 4: Direct and Indirect Sales Channels
Direct and Indirect Sales Channels The Fastest-Growing UCaaS Platform in North America! Crd Software Solutions ~40% of Total Revenue 235+ UCaaS Software Subscribers: MSP’s + Tech Companies Service Providers - Telecom Companies White Labelers Selling To Vv End User Customers Estimated Serviceable Mar
Slide 5: Financial Snapshot
Financial Snapshot Total Revenue Total Revenue {$ in 00's) ‘sass $70,000 60,000 $53,199 $50,000 $37,554 $40,000 $28,092 $30,000 «26,400 $20,000 am $ Service ‘Product Software Sol 217% Revenue Increase Over 3 Years! 2024 YTD Revenue $60.8M 2024 GAAP Income $2.0M 2024 Non-GAAP Net Income 7.7M 2024 EBI
Slide 6: Remaining Performance Obligation (Backlog)
Remaining Performance Obligation (Backlog) Remaining Performance Obligation (Backlog) Expected RPO Backlog Revenue Recognition 2025 © 2026 «2027 «2028 © 2029+ (Sinooos) -2020,=z0zt, 022 2ns 2020 oe $100,000 85,631 $40,000 $80,000 a $30,000 18,338 $60,000 ans “6586 $1000 11,135 28,551 aa $10,000 ao f
Slide 7: Segment Key Performance Indicators
Segment Key Performance Indicators Software Solutions Segment S) cS) 2 $10.80/Session — $6,198/Month 235+ Average MRR —_Average Revenue Software Per Session Per Account (ARPA) Subscribers DS alll 7 U 72% 70% 0.1% Gross Margin Monthly Recurring ‘Avg. Monthly Revenue Churn Rate Percentage Telecom Serv
Slide 8: #1 Customer-Rated VoIP Provider
#1 Customer-Rated VoIP Provider on G2.com* c2ratings @erexendo’ (RB) EB wevonace nextiva sors Ooma GoTo mesa | 4.9 40 42 43 45 44 46 ba Quality of Support 98% 80% 82% 89% 92% 88% 93% 90% Gunecwns | GO% 82% 86% 90% 90% 89% 93% 93% scares 98% 89% 88% 92% 92% 91% 92% 92% Ease of Use 96% 86% 87% 91% 89%
Slide 9: Future Growth Drivers
Future Growth Drivers 9, Organic Growth’: 30 % Ss Seament ral 7% 15 seament New Software Subscribers Agents/Partners + & Add-On Orders Inorganic Growth: Pl Acaiasuon par year i“ 9, @ Global” Markets: 39% QY Growth YOY Global Key Enterprise and Market Expansion Major Accounts New Software 17 Subscrib
Slide 10: Adoption & Market Penetration Growth
Adoption & Market Penetration Growth Cloud Communications TAM Forecast: USA/W. Europe 2024 Majority of Revenue and Emerging International Markets ‘Customers Currently in USA * Canada: 12 + Crexendo Agents: 200+ + United kingdom/Europe: 14 + Software Solutions Resellers:190+ + Australia: 9 + New Zeal
Slide 11: What's Driving UCaaS Growth
What's Driving UCaaS Growth Communications Investment Drivers, Global, 2024-2026" baive growth Enhance resiliency and business continuity ‘Attract and retain the best talent Boost team collaboration [ITS Sa _ 17% Improve info mgmt (content storage/search, knowledge transfer) [INET 7 SEES NOOO Improv
Slide 12: Growth From AI Features & Integrations
Growth From AI Features & Integrations + Artificial Intelligence Transforming Cloud Communications * Crexendo Currently Delivering Numerous Al Powered Applications * Crexendo's Video Al Studio utilizing Meet Cue™ Al Assistant to: + Record and Transcribe Collaboration Meetings + Present Overall Tone
Slide 13: Growth From AI Features & Integrations
Growth From AI Features & Integrations + Additional Crexendo Al Powered Applications * Crexendo’s Al Call Recording + Record and Transcribe Phone Calls * Present Overall Tone Statistics with Sentiment Analysis PCI DSS Redaction (Credit Card Number Redaction) * Al Triggered Actionable Commands * Crex
Slide 14: Recognized For Our Growth and Technology
Recognized For Our Growth and Technology INTERNET, \ (500 \ TELEPHONY ssriars PRODUCT oF rine ee << 2024 ™, - yraaNET INTERNET teers TELEPHONY PRODUCT EXCELLENCE OF nie xed
Slide 15: Long-Term Financial Targets
Long-Term Financial Targets Organic Net Sales Growth + Software Solutions segment (SS) seeing strong growth from licensees ~ 30% in 2024 + Two largest platform providers Cisco and Microsoft disrupting their partners = New logo growth + Telecom Services (TS) adding new agents/ partners and seeing goo
Slide 16: Summary - Why Crexendo?
Summary - Why Crexendo®! $60.8M 2024 FY Revenue $8.1M 2024 Adj EBITDA 217% Increase In 3 Years 141% Increase YoY $85.6M ~$18.2M Remaining Performance Obligation Cash on Hand ~$600K ~$170M Current Debt Current Market Cap* 25 Consec Qtrs - Non-GAAP Profitability 30%-Software Solutions Organic Growth 6
Slide 17: Contact Us
Contact Us Thank You! Doug Gaylor President & COO 602-732-7990 dgaylor@crexendo.com crexendo’ clade the cloud
Slide 18: Appendix
Appendix
Slide 19: Reconciliation of Non-GAAP Financial Measures
Reconciliation of Non-GAAP Financial Measures In accordance with the requirements of Regulation G issued by the SEC, we are presenting the most directly comparable U.S. GAAP financial measures and reconciling the unaudited Non-GAAP financial metrics to the comparable U.S. GAAP measures. Reconciliati
Slide 20: Reconciliation of U.S. GAAP Net Income to EBITDA to Adjusted EBITDA
Reconciliation of U.S. GAAP Net Income to EBITDA to Adjusted EBITDA (Unaudited) Three Months Ended December 31, Year Ended December 31, 2024 2023 2024 2023 (In thousands) (In thousands) US. GAAP net income/(loss) $ 07S 61 6S 1,677 $ G62) Depreciation and amortization 826 878 3,331 3573 Interest expe